TIGER'S BODY SHOP Since 1952

These guys know what they are doing. Great job on the rear bumper, a victim of living in the city. They’re price seemed fair and they’re work is solid.

Quality of work is great, but more importantly they actually feel a responsibility to give you a good value and not rip you off. I will never go to another body shop in Chicago, and won't waste time going to a dealer for body work either. Tiger's is the best!

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Let's begin with the positive. They were ultimately timely, finishing the job towards the end of the scheduling window they had given me. The work on the door was extremely well done--there is no trace of the original dent and the paint job was excellent.
 There were issues with professionalism, however. My original estimate included a replaced front spoiler, which, apparently, was impossible to complete because of damage to the car bumper. That's reasonable. However, I was only informed of this when I called the shop to find out if the car was ready to be picked up. Likewise, I was told that the paint job was more time consuming than originally anticipated--thus I would pay the same amount as originally quoted.
When I picked up the car I was not given an itemized receipt, which should be standard practice. Upon reviewing the receipt I saw that I had, in fact, been overcharged. They did correct the error. No paint was set aside for touch-ups as promised. They offered to mix me more, but I had to make a separate trip back to pick it up. When I returned I discovered the mixed paint was much darker than the color of my car. When I asked after this I was told that it was true, that I probably couldn't actually use it to touch up the scratches. Thus, wasted time for me and materials for them.
While the quality of the work was good, I ultimately only received 1 of the three services. And I paid nearly the same amount as the estimate. Additionally, the lack of itemized receipt (combined with being overcharged) left me with no confidence in this shop. I did contact them directly by post to allow them to respond to these complaints, but have received no response after two months.
I won't be back.

I called and asked if he could replace the driver side mirror on my car.  Gave him make, year, model info.  He put me on hold while he looked up the part.  Came back and apologized for the short hold, and told me how much it would cost me.  He said he would order the part right away -it was Saturday after his business hours when I called.  The earliest I could come would be the following Monday afternoon.  The part would be delivered in the morning.  I made an appointment for Monday afternoon.  When I walked in, he had the part and got his guys working on it right away while I waited.  He was polite and kinda quiet, but once I started a conversation he gave me his full attention!  Wow!  A rare commodity these days!  I told him I had a dent in my car and if I brought it back another time, could he fix that, too.  He reached into a drawer and pulled out what looked like a giant plunger, and said he would take a look at the dent.   After a few minutes he came back and said he pulled out the dent but he wasn't able to do as good a job as he would have liked.    I looked at it, and it looked great to me -- he said it might look great tome, but to him it was just OK.  He didn't charge me for sucking out that big dent!   The mirror was replaced, I paid him the exact price he had estimated it would cost me, and it took only half an hour for everything.  I was perfectly satisfied, and definitely would go back.  In fact the next day I recommended him to a friend has a "snow-plow" dent in her rear bumper.

There's a reason why Tiger's Body Shop has been around since 1952. They did the job very fast and I had my car back in no time. They answered all my questions and were very professional. I have recommended these guys to all my friends and family and I will definitely use them again in the future. I can't be to thorough about the parts they fixed because I am not a huge car person :) thank you guys for taking care of me to another extent.

They were great. There was a few thing missing in the end like something I had hanging but its all consequential compared to the end result. They were the ones that helped get in touch with the insurance and pushed that through.

My fiance and I went to Tiger in late February for a quote and it was much less than the 2 previous auto body shops we tried. I was actually in a car accident (which is why we needed the body work) cause by the other driver so Tiger had to work directly with her insurance company to arrange payment.  They arranged to have a check sent directly to me to pay for the repairs. I dropped my car off on a Monday and I had it back on Wednesday. It looked fantastic. They did a phenomenal job. I'd highly recommend them and gladly use there services again.

I turned the car over to them with headlights that were scratched, hazy, & in some places, completely opaque.

Tiger's gave the car back to me and the lenses were clear and bright. The results were AMAZING!   

They had estimated that it would take about $50 and an hour to restore the pair. When I came back to pick up the car, they told me that it took much less time, charged me $25 for the pair, AND pulled out a dent in my front bumper while they were waiting for me!

Forget the do-it-yourself kits - Tiger's is the place to have your nighttime vision and visibility restored!

We were very happy with them.  The price seemed reasonable; we had to get the same thing fixed a few years ago and it was about the same price.   They seem very knowledgeable and they were able to point out why the other company didn’t do the work in a quality manner.  They were pretty close to their estimate and they fixed it quickly.  The location is very convenient.  

The price was pretty reasonable.  They were fast and on time.  If there is a need, I would use them again in the future too.

They did a great job at a reasonable price. Overall, I was very happy with their service.

Ashland Auto & Tire recommended them for bodywork. The service was very pleasant. It was great.

Tiger's had a VERY reasonable estimate, and did a fabulous job. Can't even tell where the damage was. Overall very happy. They took longer than promised - I guess they were really busy, so that is my one (-). They also close early and not open on the weekends- was hard to pick up my car from work.

Excellent customer service during initial call and arrangements to have car towed, assessed and repaired. Good easy to reach consultants during the work phase - readily given owner's cell phone number so could access as needed. Very committed to doing work that meets customer's expectations along with willingness to acknowledge errors and absorb additional costs, e.g. rental car where needed. These are the positives that outweighed the negatives....along with being a family run business. The negatives, work was not done on date anticipated, significant delay. Upon pick up car did not meet our expectations due to interior stains and clear lack of quality walk through\check for material scraps, dirt and trim misalignment. All of our concerns were promptly responded to, ownership readily accepted responsibility failings and work redone without question...for this reason I see the balance of this rating being positive.

We were able to communicate well with Tiger's Body shop as we ordered the taillight cover replacement part with them a week in advance. When we got there, they took us right in, installed the part on-the-spot, and had us out in 15-20 minutes, just like they said they would. It was a no-hassle arrangement, and made us feel a lot better despite having damage to our vehicle. The amount they quoted us over the phone was the exact amount they charged to the cent. Thank God, I finally found a body shop I can trust!

From my initial telephone contact they were helpful in describing the porocess to bring it in for an estimate. It is actually my college studets car.I checkd with another place for an estimate but Tiger had a much fairer ptice.Left it there for 3 days and it was readt when promised. They did a great job and even cleaned the interior which was not expected. Also I always like to deal with a family business because they take pride v in the business.The owners are a pleasure to deal with.Overall a outstanding experience.

Tiger was recommended by my insurance company (Ameriprise). I had $100 taken off of my deductible because I used them. They were very professional and prompt in getting me a quote on the work and worked directly with my insurance company. I had requested a separate quote to repair and paint my rear bumper. It was going to cost more than I wanted to spend to repair the rear bumper, so I told them not to do that work. They repaired my damage that was included on my insurance claim and to my surprise also repainted my rear bumper for no cost. The front bumper and fender look as good as new and the rear bumper looks much better than before. I would definitely go back and will recommend them to all my friends.

The estimate process was easy - you can just show up and they will give you an estimate, no need for an appointment. They have good hours - open early in the mornings and on Saturdays for us working folks. And, it is right by the Addison brown line stop so very easy to get to. The work was done quickly and for less than the estimated cost. Our car looks beautiful. Everyone we dealt with there was professional and courteous. This is my second time using Tiger's and we were just as happy with the work and price this time around. While I hope we do not have any more accidents, if we do we will definitely take our car to Tiger's.

The front bumper cover on my car was almost completely disconnected. I had to have my car towed to Tiger's because part of the bumper cover was resting on one of the front tires. They took my car in and fixed it right away. I was so relieved that I wouldn't have to rent a car! The work was done in 30-40 minutes.

This was mostly an insurance job. The work took a day longer than first estimate, but partly that's because slightly more work was needed than was included on the original insurance estimate, as well as a couple other odds and ends not related to the accident. There were a couple undotted i's I found after taking the car come (as happens anywhere from time-to-time), but they fixed those without additional charges as soon as I had an opportunity to bring it back in. The paint match on the new parts was perfect. From the memorabilia in the office, it's clear the owners are very proud of their family-run business.

No problems. My daughter said they were very professional and had the car completed on time.