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The Metro Group

Founded 1991 • With Angi since October 2002

4.8

(26) Verified Reviews

Description

Chicago's most experienced Performance Based HVAC Contractor. We fix the comfort & efficiency issues that other contractors can't find. We are the Problem Solvers!...

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Verified Reviews

A few reviews for this pro...
5.0

02/01/2019

I haven't received better service from anyone for an extremely long time. The furnace broke in my duplex down during the latest -55 polar vortex, and after trying to diagnose it myself, I called another company in the morning to fix it. After about 15 minutes, the response was "you need a new furnace - that will be $4,200 please." Let's just say there were some... sketchy... tactics that I didn't ...

Description of Work
HVAC Diagnostic - No Heat

Category heating & air conditioning/hvac

5.0

04/05/2016

Metro Group was recommended to me by a neighbor who has run a contracting and carpentry business for 30+ years. I then found them on Angies List and saw the overall positive reviews. Jim Coleman and one of his technicians came out to evaluate my old HVAC system. My A/C was on the way out last summer, and I had just been recently informed of major issues with both my furnace and water heater. In ad...

Description of Work
Replaced the HVAC system and water heater, and improved ductwork.

Category heating & air conditioning/hvac,water heater repair

5.0

02/03/2015

Owners of a condo with central heat/ac and multi-unit apartment building with boiler/steam heat. We use Metro for both properties and have been very happy with the quality of work performed. They always arrive on time, are very detailed in their inspection and explaining all work performed, and their knowledge of both new heating systems and a steam system in a 100+ year old building has been abov...

Description of Work
Maintenance and fixes to boiler for steam heat in multi-unit apartment building and service of several radiators.

Category heating & air conditioning/hvac

5.0

07/11/2014

Good customer services over the phone, good with scheduling, friendly, trustworthy, informative and fair with billing.

Description of Work
Metro Air has been providing routine maintenance for my condo's havoc unit for a couple years. I had an issue with a slow leak in the piping that was not accessible and we were performing routine "gas n go"s to add freon. We added a chemical adhesive to potentially seal the pipes. Eventually the 12 year old unit gave out and they replaced it (about 25% of the original units had alerts been replaced).

Category electrician

3.0

06/24/2014

Furnace will not stay lit. Metro says "you need a new furnace" My wife and I are leaving on vacation the next day so we have no choice. Techs are good, efficient but leave a big mess, screws, sheet metal, packaging, food. At least we have heat. Fast forward to June, the temps are rising and we switch on the AC unit, only the fan turns on. I check the compressor and it's operating but not on. Check...

Description of Work
diagnosed and replaced furnace.

Category electrician,heating & air conditioning/hvac

Service Provider Response

Starting at the beginning: The client's furnace was producing a deadly amount of Carbon Monoxide when we inspected it for the problem with no heat. When we recommended that the furnace be changed to prevent him from being injured or killed, he actually did have a choice...he could have called another contractor. Whenever we install a furnace in winter it's too cold to test how the AC will work wit...

    Services Offered

    Heating & air conditioning. Furnaces. Boilers.

    Services Not Offered

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    General Information
    Free Estimates
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    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
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