T & J MOVERS

WE ARE VERY ANGRY ABOUT THE ADDITIONAL TIME AND FELT WE WERE RIPPED OFF! WE FEEL WE HAD TO PAY APPROXIMATELY $250-$300 EXTRA FROM WHAT THEY TOLD US BECAUSE THEY DIDN'T ESTIMATE THE SIZE OF THE TRUCK CORRECTLY THAT THEY NEEDED AND HAD TO GO BACK AND MAKE ANOTHER PICK UP TO OUR OLD APARTMENT.

THE FIRST PROBLEM WAS CREW HAD NO IDEA THAT THEY WERE PICKING UP FROM 2 DIFFERENT LOCATIONS AND SO DID NOT BRING BIG ENOUGH TRUCK. WE HAD A 4-MAN CREW, BUT ONLY 3 OF THEM ACTUALLY WORKED. THE 4TH WAS AWFUL--UNABLE OR UNWILLING TO CARRY ANYTHING HEAVY, STOPPED TO CATCH HIS BREATH AND TAKE A SEVERAL MINUTE BREAK IN BETWEEN EACH LOAD, UNABLE TO REMEMBER OR FOLLOW VERY SIMPLE DIRECTIONS ABOUT WHAT WAS TO GO WHERE, AND TOLD 1 OF THE OTHER WORKERS 'DON'T WORK SO HARD' IN FRONT OF US. TWO OF THE GUYS WORKED VERY HARD. THE OTHER ONE, WHO SEEMED TO BE IN CHARGE, SPENT TOO MUCH TIME YELLING AT THE BAD WORKER AND URGING US TO BE SURE TO GIVE THE TIP TO HIM SO HE COULD DIVIDE IT UP AND PRESUMABLY LEAVE THE BAD WORKER OUT OF THE CUT. MOVE TOOK MUCH LONGER THAN IT SHOULD HAVE. WE WERE ALSO TOLD THAT MORNING THAT THEY CHARGED EXTRA FOR EACH ITEM THAT THEY WRAPPED WITH BLANKETS & SHRINK WRAP (NOT MENTIONED OVER THE PHONE WHEN WE GOT OUR ESTIMATE). WHEN WE CALLED TO COMPLAIN, THE MANAGER WAS NOT AT ALL

ARRIVED 5 HRS LATE. SCRATCHED WALLS AT BOTH PICK-UP AND DELIVERY LOCATIONS. WORKED ONLY 2 HRS, 15 MIN BUT CHARGED 3 HRS. MAN-HANDLED BED FRAME. OVERALL, RATHER CARELESS AND UNPROFESSIONAL.

THEY DID A REALLY GOOD JOB, AND WERE VERY FAST AND DIDN'T BREAK ANYTHING. THE MEN WERE NICE. THERE WERE 4 OF THEM. THEY HAD TO MOVE US TO A 3RD FLOOR WALK UP, SO IT WASN'T EASY. THERE WAS NO EXTRA CHARGE FOR THE WALK UP. MY ONLY COMPLAINT WAS THAT I HAD CALLED THE COMPANY TO ASK WHAT A GOOD TIP WOULD BE FOR THE MEN, AND THEY GAVE ME A DOLLAR AMOUNT WHICH SEEMED VERY LOW, SO I GAVE THE MOVERS MORE THEN DOUBLE AS A TIP. AND THEY COMPLAINED THAT WAS A VERY LOW TIP. I WISH THAT THE COMPANY WOULD HAVE GIVEN ME A GOOD ESTIMATE OF A PROPER TIP.

THEY'RE STRONG AND DON'T COMPLAIN. HOWEVER....MOVING ACTUAL FURNITURE IS NOT THEIR LONG SUIT. ONE GUY DIDN'T SPEAK ENGLISH SO BOXED MARKED 'THIS SIDE UP' WERE IGNORED. PROBABLY GOOD FOR HEAVY PREPACKAGED STUFF.

THE GUYS WERE GREAT, THEY WORKED STEADILY AND NEVER COMPLAINED DESPITE HAVING TO GO UP AND DOWN 3 FLIGHTS OF STAIRS IN THE HEAT. THEY WERE VERY CAREFUL WITH ALL OF OUR THINGS (SOME OF WHICH WERE EXTREMELY HEAVY). I WOULD DEFINITELY HIRE THEM AGAIN, AND RECOMMEND THEM HIGHLY

WE WERE TOLD AT THE MOVE SITE THERE WOULD BE A TRAVEL CHARGE BASED ON THEIR HOURLY RATE, BUT WERE NOT TOLD THAT DURING THE PHONE QUOTE. BUT WHEN THE MOVE WAS DONE, THEY DID NOT CHARGE US FOR IT SINCE IT WAS NOT MENTIONED IN OUR ESTIMATE. THEY WERE EFFICIENT, STRONG AND RESOURCEFUL (SOME ITEMS POSED A CHALLENGE TO GET INTO THE NEW HOUSE).

ALPI, JOSE LUIS AND HUMBERTO ARRIVED HALF AN HOUR EARLY AND IMMEDIATELY BEGAN LOADING THE TRUCK. THEY DID A NICE JOB WRAPPING FURNITURE IN BLANKETS AND PLASTIC AND HAD MY 2ND FLOOR APARTMENT UNLOADED IN ABOUT 2 HOURS. IT THEN TOOK ABOUT ANOTHER TWO HOURS TO MOVE THE STUFF INTO MY NEW PLACE, ALSO ON THE 2ND FLOOR. SO FOUR HOURS STRAIGHT OF HAULING STUFF UP AND DOWN STAIRS AND THERE WERE NO COMPLAINTS, AND THEY WORKED STEADILY THE ENTIRE TIME. THEY WERE FRIENDLY AND POLITE AS WELL.

THEY WERE REASONABLE ON PRICE. I HAD THEM MAKE A DELIVERY AND THEY GAVE ME A FLAT RATE, WHICH WAS NICE. THEY HAD REALLY STARTED WORKING FOR 15-20 MINUTES BEFORE THEY STARTED THE CLOCK.

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THEY WERE GREAT. THEIR PRICES WERE GOOD AND AT THE END OF THE DAY THEIR TRUCK WAS FULL AND WE STILL HAD MORE STUFF. THEY EVEN CALLED IN ANOTHER TRUCK TO HELP FINISH THE JOB. WE WERE REALLY IMPRESSED THEIR HARD-WORKING ATTITUDE.

THE MOVE TIME WAS SCHEDULED TO START AT 7:00 A.M. AND THEY SHOWED UP AT 6:35 (ALMOST TOO EARLY). THEY MOVED EACH BOX WITH APPROPRIATE CARE AND THEY TOOK EXTREME CARE WITH THE FURNITURE. EVERY PIECE OF FURNITURE WAS WRAPPED IN BLANKETS AND THEN WRAPPED IN GIANT TAPE. THEY EVEN TOOK CARE DRIVING THE TRUCK. THE ENTIRE MOVE TOOK 3 HOURS. I WOULD DEFINITELY USE THEM AGAIN.

THEY WERE ABLE TO MOVE US IN 3 HOURS, THEY WERE EFFICIENT, AND NICE.

THEY WERE GREAT. PRICE WAS REASONABLE. VERY NICE AND HARD WORKING. THEY WERE VERY CAREFUL