Elite Home Theater

Samuel and his crew at Elite Home Theatre are outstanding! We've had the pleasure to have hired them twice and each time came away loving the experience. He and his crew are knowledgeable, fast, and a professional, taking time to explain what they're doing so you know what's been setup once they're done. Both times we were able to schedule his service within a day or two and each time the final install was outstanding for both visual and audio output, at a price at or below any of his competitors. To top it off, he brought superior hardware to the job, installing higher quality brackets than competitors without added cost. We highly recommend him as one of the best local businesses with which we've worked (and can't wait to work with again)!

I had the opportunity to see the work done by this company so I had them mount 3 televisions and install a sound bar. The professionalism was great, the prices were affordable and my new home has an awesome new entertainment look. Thank you Elite Home Theatre! I'm a very satisfied customer.

We have worked with Samuel and Elite Home Theatre for almost 10 years and have never been disappointed with his recommendations, estimates or his quality of work. We trust him implicitly. He is always prompt and if delayed will contact us to update his arrival time. He comes prepared to work and completes his tasks with minimal disruptions, unless he needs our input for something specific. I can’t think of a more conscientious or dedicated contractor. His costs are not exorbitant but he is well worth his fees. You will not be disappointed if you contract with Elite Home Theatre.

Amazing service. Called to setup an appointment and they came out the same day. Mounted Tv, and soundbar. Hid the cables (ignore the cables on the dresser, haven't tucked them away yet). Looks so clean. Very friendly, professional. practiced social distancing, and wore masks. Very quick service. Easy to pay online. Definitely going to use you guys again for next job! Thanks - Josh

Great. Samuel was very responsive and easy to work with. Got the work done on schedule and put together everything we needed. Love my TV's and my Sonos!

I’m old enough to remember when men stood by their hard work and respected their paying customers. Sam Graves and his crew installed a wall mount in my apartment a few months ago. Yesterday morning I woke up to find our tv laying on the floor and the screen completely smashed. The mount literally pulled out of the wall from the weight of the tv. Wrong sized mount? Poor installation? Who knows. But I imagine the installer would be responsible for fixing this as they have a warrenty. Now I have a smashed 55” tv on my floor and giant holes in my wall and NO actual response from Sam when I asked what he can do to fix it. I have called him over 20 times in 2 days, left several voice messages and have been texting him since 7:30AM yesterday. His only (text) replies? “I’ll call you at noon to get this issue resolved”. When he didnt call, he texted “excuse the delay I’ll connect with you ASAP”. That was 9 hours after his original reply. I originally called him at 7:30AM over 24 hours ago and havent heard from him. He has shared no information about what he will do to fix this. He is now ending my calls immediately, clearly ignoring me. This could have been a much better review if Sam Graves had been responsive to this crisis and rectified it swiftly. Still waiting to hear something, ANYTHING, from this company on what they will do to fix this mess. We (and they) are incredibly lucky my 3 year old wasn’t playing near the tv when it fell. I expect much more from a company that charges professional prices. This is a horrible situation to be in. I now have to replace the tv on my own. I have to find a new installer to fix the wall. Im out the $350 for his failed installation and likely out hundreds more dollars out of my own pocket for his neglect to honor his warranty and stand by his work. My only course of action is filing a complaint with the Illinois Attorney General Consumer Protection Department. This is a huge mess. I regret hiring Sam Graves and his Company.

It was great. They had installed the original system. We made some upgrades to speakers. They were prompt, thorough, and very professional. I would recommend them to anyone!!!!

These guys are just good. No fussing about the defective part which was an expensive part; they notified the manufacturer who immediately shipped a new part and Elite scheduled a date/time to replace the defective part. It was done professionally and in a timely fashion and at no cost to me. I will continue to use this superb service company. You cannot go wrong!

Samuel and his colleague did a fabulous job! They were Personable, punctual, professional and finished quickly. We definitely look forward to hiring them for some future work.

A big thanks to Elite Home Theater for installing the sound system in our office. The work was done quickly and professionally. Three months after the work was done, I screwed up some of the settings and they were extremely prompt in troubleshooting my mistake, no questions asked (other than the questions they needed to ask to figure out what the **** I screwed up).

Great service and attention to detail

The installation went extremely well.

Samuel was very responsive and excellent to work with. I have used other Angies List "A" installers before but they were more expensive than Samuel and he did a nicer job. He is very knowledgeable in the field and his recommendations saved me money without skimping on quality. I am glad I used him this time and would use him again in the future

Samuel was great. He was responsive to communications and offered a very competitive price for work and services that I needed. He even included an Angie's list discount. This was a complicated combination install and re-purposing of existing AV gear. I was skeptical that it could be done, but he proved me wrong. I didn't need any new equipment and he did not try to sell me any. We are using him again for another install.

It went extremely well with few minor hiccups. Sam and his principal colleague did a terrific job installing a brand new state of the art entertainment system in my newly purchased condo. He assisted me in selecting the product lines by making sound recommendations which I accepted. I cannot complain, we went with the new Sony Bravia 55 inch OLED flatscreen TV, with Yamaha dual zone receiver and SpeakerCraft in ceiling mounted speakers. It is the bomb system, with whole house sound. Sam's recommendations were spot on. We had a few minor glitches which he promptly addressed and resolved. Superb customer service, excellent technical expertise...true professionalism and fair and competitive pricing. I highly recommend his services and would not hesitate to use him again. You cannot go wrong with Elite.

Great service and professionalism. Samuel and team were a pleasure to work with. Samuel was very consultative in his approach and even saved us $250-400 on his recommendations.

We initially set up an date and time for an appointment but he did not show or call to reschedule. i reached out to him and he quickly responded with an explanation. I was hesitant to reschedule because I thought he was inconsiderate of my time. I thought better of it because of his excellent reviews and asked to reschedule for another date and time. Samuel was punctual for the appointment. He explained what he was going to do, the equipment he was going to install, and asked my opinion prior to installing the mount and hanging the TV. Samuel was very professional and cleaned the work area after he was done. I would definitely rehire him in the future.

Samuel and Dan were great and professional. Completed job in good time and was efficient. They were both knowledgeable about AV and personable. Samuel, the owner, is very nice and has a great memory and always remembers who I am when I called him and I called quite often. Even after several weeks post job he still remembered me and what he did. My cable went out then and I called Samuel, he took the time to come out to my home to fix the issue with no charge or complaint. I would use them again when I'm ready to upgrade my sound systems.

It went great, he was very professional and took the time to ensure everything worked perfectly. He explained all the features of my surround sound system. He also let me know different ways I could expand my system in the future. I was very impressed with his services and I would love to hire him for anything in the future.

Sam got the new TV working. In addition, he was able to salvage a 6-year old programmable remote, saving me the cost of replacement. He provided great customer service and is now my go-to guy for AV work.

Sam and his team did a fantastic job. They were clean, professional, and really knew their business. If your looking for someone to do the job right. Look no further these are the guys !!!

I contacted 3 installers on Angie’s List and had all 3 come out to the house. I was most impressed by Samuel at Elite Home Theater based on his professionalism, response time and prices. They worked with me on the setup when I was away for work and my wife was at home by using video calls to get my approval. I asked for the AV shelf to be mounted above the TV to keep it out of reach from my daughter and they obliged. I would hire him again for any future projects.

Wonderful. Samuel is great to work with. Very highly recommended!

It was a great experience. They were polite and professional. They made sure they positioned everything exactly where we wanted it while giving us their opinion on what they thought would be best. Everything was explained before they began working on each tv. Highly recommended!

Samuel and his partner did a great job. The cost was right, he's professional and very pleasant (hey, they're in your house for 3-4 hours and this is important). Samuel was responsive, gave me updates on his arrival time and did a thorough job. They even routed some wiring that I didn't think was part of the job. I received two other quotes (including Geek Squad) and both were substantially more. GS is a pain to deal with as well. I'm not sure why someone would bother with them when a vendor like this is available- this is an absolute no-brainer! Use this company. You'll support a small business, they'll do a great job, the price will be right and you'll like them.