A-1 Safety Chimney Service, Inc.

Chimney Repair, Chimney Sweep, Fireplaces,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 .

Business highlights

36 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.61,168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 926-950 of 1168 reviews

Jeff P.
11/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsay H.
11/2015
5.0
chimney sweep, masonry, chimney repair
  + 1 more
unknown
Description of Work: They arrived on time and quickly cleaned my chimney. They even went up to the roof to inspect. I was very satisfied with the service and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patricia L.
11/2015
5.0
chimney sweep, masonry, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: Very punctual for appointment. Chimney and fireplace cleaned - didn't leave any mess. Chimney cracks patched, chimney brick sealed. This is a great company that I will continue to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

will D.
11/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

dolores G.
11/2015
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: Cleaned chimney and replaced cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denis J.
11/2015
5.0
chimney sweep, masonry, chimney repair
  + 1 more
unknown
Description of Work: Chimney sweep and inspection including chimney stack and masonry. On time. Did a neat clean job. No mess in the house. External inspection was thorough including photo documentation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$128

Anne C.
11/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maureen S.
11/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie V.
11/2015
3.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
unknown
Description of Work: Took the Angie's chimney sweeping "deal" offered, which worked out fine. During their inspection they noticed we needed a capstone and tuckpointing, which we agreed to. We also asked them about our fireplace not completely drafting, and they suggested we extend the height of our chimney (which was already above our roof line per code) as well as add (concrete?) filler inside our chimney to smooth the surface for better aerodynamics. We agreed to all their suggestions. After doing the work they tested for drafting, and we still had smoke "rolling" by our fireplace opening. They said that making a fireplace draft correctly was trial and error, as we were upset that we had just spent $900 extra dollars thinking their suggestions would fix our trouble. They then used some duct tape to decrease the size of our fireplace opening, which seemed to make a difference. They suggested we try buying a smoke guard, something they did not carry. They offered to quote/try some other solutions, which we declined. By coincidence, we got a mail order catalog the next day and noticed they sold a smoke guard for around $50. The catalog description noted that most drafting troubles were due to the fireplace opening being too high. That turned out to be our problem. We felt like we had been "taken" for the $900. We did not call A-1 back, as we had already expressed our discontent to the couple guys they sent to our house - as well as thinking it was our own fault for erroneously assuming the company employees would be experts with drafting troubles and/or choose the most inexpensive thing to try before more costly possible solutions. They also did not return to remove the wooden forms used to make our capstone, we went on the roof and removed them ourselves after a week or more had passed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$2,720

Kimberly T.
11/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: Clean and check fireplace and chimney. All went well. Very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jennifer S.
11/2015
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: Inspected two fireplaces in our home and cleaned the chimney. Also provided detailed photos of problems found on the roof of the house with chimney cap and the furnace vent that need to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephen J.
11/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

William J M.
10/2015
1.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: Estimate 7/27/15 on written job cost says total "job cost $1,330, Time 12-4. Was told by brick mason job cost is high because "it will take all day". |Job performed on 8/17/15 was less than 4 hours long. Receipt of 8/17 says time "all day. Their office called me to pay additional $30 dollars due to "adding error". I told person calling me that the two workers only worked less than a half of day. She continued requesting $30 dollars more which I paid to end conversation. Deal of $149 for $300 worth of masonry is all smoke and job was completed in half the time.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,330

Marla K.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Fix a crack. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Irene P.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Provided full safety inspection inside house and on roof. He helped me open my flue which was rusted shut. Very honest and hard working young man. I would happily recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rachael P.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger K.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Richard M.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Linda I.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william D.
10/2015
3.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: They did good work, but grossly overcharged for the amount of work done. The price for less than two hours of simple masonry work (patch tuck pointing) by a crew of two people was over $800. I should have known better.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$700

Response from A-1 Safety Chimney Service, Inc.
We are truly sorry that you feel like this. I looked over the work that was done and the price you were given was defiantly a good price, and even better because of the discount. I was happy to hear that you did like the work that was done. Thank you for taking the time to write a review!

Thurman J.
10/2015
4.0
chimney repair
  + -1 more
unknown
Description of Work: A majority of everything went well, but I felt slightly taken advantage of and was sold a heat shield that (after consulting with other professionals) I don't think I needed. I'm currently not even using it. I also had them price out a burner and some fire glass. They quoted $1400 for the project which would've included paining the box, the burner, and basic fire glass. After doing some research and consulting with two other professionals, I did the project myself for around $300.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$760

Response from A-1 Safety Chimney Service, Inc.
I am very sorry for the way you feel. I do want to assure you that if you were sold a heat shield you should be using it. Also as far as the quote you were given for a new glass burner, I am glad that you did some updates on your own but I want to assure you that we gave a great price for what you would have gotten. The specific burner that you were quoted on is the top of the line and is not sold in stores. Please if you made updates to your own fireplace, please have a certified chimney technician out to look at it to make sure it is up to code. We would be happy to send someone out.

Jie Z.
10/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from A-1 Safety Chimney Service, Inc.
Thank you for the review!

Lawrence S.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Replaced flue on roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Response from A-1 Safety Chimney Service, Inc.
Thank you for the review!

Bryan S.
10/2015
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: They inspected my chimney, checked the fire pit, the chimney and the chimney cap up on the roof. They also cleaned the chimney itself. They were thorough, punctual and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A-1 Safety Chimney Service, Inc.
Thank you for the kind review!

Carol A.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Very good used them last year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from A-1 Safety Chimney Service, Inc.
Thank you for the review!

Contact information

350 Randy Rd. Suite 4, Carol Stream, IL 60188

https://a1safetychimney.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Masonry,
Dryer Vent Cleaning,
Gas Logs

FAQ

A-1 Safety Chimney Service, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 3:00 PM

A-1 Safety Chimney Service, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Safety Chimney Service, Inc. does not offer free project estimates.
Yes, A-1 Safety Chimney Service, Inc. offers eco-friendly accreditations.
No, A-1 Safety Chimney Service, Inc. does not offer a senior discount.
Yes, A-1 Safety Chimney Service, Inc. offers emergency services.
Yes, A-1 Safety Chimney Service, Inc. offers warranties.
A-1 Safety Chimney Service, Inc. offers the following services: Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc
Ask for details

Contact information

350 Randy Rd. Suite 4, Carol Stream, IL 60188

https://a1safetychimney.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM