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Factory Plaza Inc

Founded 2005 • With Angi since April 2010

4.7

(111) Verified Reviews

Description

Factory Plaza is your place for kitchen cabinets and countertops needs. We can make new cabinets, refinish your doors, fabricate granite, marble or quartz countertops. Factory Plaza is one of the largest manufacturers of kitchen cabinets in the Midwest. We make our own brand American Wood Cabinets. We are a leader in the granite, marble & quartz fabrication and installation industry. Factory Plaza creates immaculate kitchen countertops, islands, bars, bathroom vanities, fireplaces. We provide quality, service and value beyond compare. Factory Plaza has earned a very good reputation over years: A+ rating from BBB, Angie’s List Super Service Awards, Best of Houzz Awards, and over a thousand 5-star reviews across the web. Factory Plaza is a family-owned business headquartered in Bensenville, IL. Here, at Factory Plaza our customers are our neighbors, our friends, and our business partners. ...

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Verified Reviews

A few reviews for this pro...
1.0

02/05/2021

*Update* After providing this well deserved 1 star review factory plaza canceled our order referencing our review online. Then were refusing to give my husband our sink template threatening him with legal action if we didn’t remove our review. That’s not how business or the internet works, factory plaza. They did eventually give my husband our sink template (crumpled up, but hopefully usable). ***...

Description of Work
Countertops

Category custom cabinets

Service Provider Response

It is truly unfortunate that you found the neatly wrapped manila envelope with your sink template nicely folded inside, to be in unsatisfactory condition or “crumpled” as you referred to it. Your husband came in and was handed this immediately, as it was sitting on the front desk waiting for you. Saying that we refused to hand your husband the sink template is simply a lie. Our office has explaine...
1.0

11/07/2020

I have been working with Mario, and found the experience to be incredibly difficult and disappointing. I provided pictures of the layout of my kitchen and measurements of cabinets, and inquired multiple times if there is anything else I need to ensure my kitchen is "finished". Mario was little to no help, and stated he isn't a designer. I was not expecting him to design anything, merely ensure as ...

Description of Work
Countertops & cabinets

Category custom cabinets,countertops

1.0

04/30/2020

We purchased our countertops here and although we had a person from Factory Plaza measure our kitchen, we received a beyond poorly installed countertop. There is a 1/2" gap running between our wall and countertop that the crew filled haphazardly and incompletely with silicone. The seam at the sink looks like it was cut with a hacksaw and filled with putty, which immediately begin chipping away. Af...

Description of Work
New Countertops Installed

Category countertops

5.0

01/04/2018

Great selection of slabs. Took only two weeks from measurement to installation. Professional and courteous employees. Cheapest price found in bi-state area. This is my second installation with this company and I will go back to them when it is time to redo the bathrooms.

Description of Work
Granite kitchen counter tops

Category marble & granite

Service Provider Response

Thank you very much for rating our business 5 stars! It was a pleasure to do business with you! Factory Plaza Team
5.0

11/20/2017

The installers were very professional. I’ll definitely use them again.

Description of Work
They installed kitchen counters.

Category countertops,marble & granite

    Services Offered

    Factory Plaza is one of the largest granite, marble, quartz and nanoglass fabricator and installer in the Midwest. We stock over 1,000 granite and quartz slabs and we offer free stone samples. Factory Plaza manufactures kitchen cabinets and sells them directly to the public. Choose from many different styles, and over 20 different colors. Wholesale prices everyday. We also refinish kitchen cabinet doors. Please visit our state-of-the art facility in Bensenville, IL.

    Services Not Offered

    na

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Check, Visa, American Express, Discover
    Senior Discount
    10%
    Warranties
    Yes