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Bill's Heating & A/C

With Angi since May 2014

Your All-In-One Source For Quality HVAC & Water Heater Products And Services SERVING THE GREATER SPOKANE OR COEUR D' ALENE AREA Serving North Idaho for over 35 years, Bill’s Heating & A/C has become a trusted value partner to many home and business owners for their heating, air conditioning, and water heater needs. As a leading home service provider in the greater Spokane or Coeur d’ Alene area, we have extensive knowledge and experience when it comes to fixing, maintaining, or installing any brand of air conditioners, furnaces and water heaters. We offer 24/7 emergency service with rapid response times. Whether it’s residential or commercial, there’s nothing our team can’t handle. Hand-picked from the Inland Northwest, our technicians and installers can solve even the most technical problems that others cannot. We have a low-price guarantee on all our services, and we promise great value for your money.

Business Highlights

Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensed
Trade License Number
PLB-J-11728
Trade License Locale
Idaho
Trade License Authority
Division of Building Safety
Trade License Expiration
12/30/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.2

(27) Verified Reviews

Write a review
Showing 1-25 of 27 reviews
Vicki L.
5.0
04/04/2023
Couldn’t be more pleased!! Adam and Taylor are awesome! Had a new hearing and cooling unit put in and this unit is so sweet! Just quiet and provides nice warm heat! Electricians were great too!! Adam came back and n my ade sure everything was going good! Great crew at Bills!!!
Description of Work
Great job done by all!
Category
heating & air conditioning/hvac
DENNIS G.
1.0
12/05/2022
I had a furnace tuneup check and the repairman said I needed a Blower motor capacitor he wanted $85.00 for the Part I looked on line and they were priced at $5.50 I told him NO and said I would not use them again. The service fee was ok but I had the furnace not working in my shop and ended up calling them again. I had an appointment for Friday between 2-4 PM we received a call saying he was running late but would be here, then later he called and canceled ??? He said he could come out two days later. He called and showed up on Sunday after noon and said I needed a relay on line at Amazon it is $12.55, He said it was $100.00 and thjat is how they make there money- RIPPING PEOPLE OFF - NEVER AGAIN
Description of Work
replace a relay
Category
heating & air conditioning/hvac
Susan P.
5.0
11/18/2022
Same day quote! The job was done two days later! Fast, efficient and amazing quality! I wouldn’t use anyone else! “ Ever”
Description of Work
New central air!
Category
heating & air conditioning/hvac
Cynthia O.
1.0
07/29/2022
I scheduled an appointment with Bill’s. Prior to the arrival of the repairman, I called back and told the person who answered the phone about the hole in the braided flexible pipe and asked about contacting the repairman to let him know the issue. I was told that would not be necessary and that I could just tell him when he got to my house. The repairman did not have the pipe, and, in a phone call to his supervisor, he was told he could not go get the needed pipe. The repairman said the only thing he could do was sell me a new water heater. I was still required to pay a $60+ fee for the service call. If the repairman had been notified about the pipe ahead of time, he could have either brought a replacement pipe with him or said he did not have what he needed to do the repair and cancelled the appointment. I left three voicemail messages for Jim, the service manager, to complain. He was not courteous or professional enough to return my calls. UPDATE AS OF 08/04/2022: Rachel from Bill’s returned the voicemail messages for Jim, the service manager. She understood my concern and volunteered to refund the service call fee.
Description of Work
The braided flexible pipe that connects the water heater to the hard plumbing developed a hole and spewed hot water, which flooded the basement.
Category
appliance repair, water heater repair
David B.
5.0
05/06/2021
They completed the job in a timely and neat manner.
Description of Work
water heater
Category
appliance repair, water heater repair
Janet F.
5.0
05/06/2021
Excellent group of guys!, very negligible, and would definitely use them again
Description of Work
Heating & A/C
Category
heating & air conditioning/hvac
Chris P.
5.0
05/06/2021
Perfect yaaaaaaaaaaa
Description of Work
Heating & A/C
Category
appliance repair
Ron G.
5.0
03/25/2021
They were fast and they did a good job.
Description of Work
Replace boiler to high effect boiler
Category
heating & air conditioning/hvac
Alissa S.
5.0
03/15/2021
Went very well, extremely satisfied on how they performed. They were quick, explained everything very well to me and very efficient as well.
Description of Work
2400 sq. ft. Home built in 2015 needs concrete pad and hvac ac unit. currently has central heat.
Category
heating & air conditioning/hvac
jack B.
1.0
02/17/2021
They stopped by for 5 minutes, misdiagnosed the tank to be broken and only wanted to sell me a thankless water heater. I hand another company one out and they replaced the ovreflow valve. The tank was not cracked or leaking, it was just the overdressed valve.
Description of Work
repair/replace
Category
water heater repair
janice S.
4.0
02/17/2021
Good. Very polite and professional. Very prompt.
Description of Work
Water heater
Category
appliance repair, water heater repair
rich M.
5.0
02/17/2021
Bill's is amazing and never has let me down...
Description of Work
N/A
Category
heating & air conditioning/hvac
jenny R.
5.0
02/17/2021
The workmen showed up right on time. They were very professional. They had to remove our old furnace first and then install the new one. They did a great job! They kept their work space clean and cleaned up after they were finished. We would hire Bill's Heating and Air again.
Description of Work
Installed a new furnace
Category
heating & air conditioning/hvac
colette S.
5.0
02/17/2021
Great. They were in and out in one day. Left area clean.
Description of Work
New furnace . Tankless water heater.
Category
appliance repair, heating & air conditioning/hvac, water heater repair
Sara L.
5.0
02/10/2021
Hands one of the best experiences,,In short: Called for a quote, came to my house with a couple of hours, and provided the quote on-site. Made my decision to proceed, scheduled/installed in a couple of days later. Huge crew, specialty framing, plumbing, electrical all arrived and completed the job with the business day. They scheduled the inspection/passed that day as well, but the inspector had to re-schedule for the following day. Then followed up to enroll the warranty and make sure everything was working. My husband and I come from a strong construction background and were VERY pleased with the service.
Description of Work
Tankless Water Heater
Category
water heater repair
ash Z.
5.0
02/10/2021
Excellent work. Job was diagnosed and completed in 2 days. Couldn't be happier!
Description of Work
Heating & A/C replace entire system
Category
heating & air conditioning/hvac
marilyn W.
5.0
02/10/2021
Great.. on time, and very professional.
Description of Work
AC couple years back, new furnace and tankless water heater this year..
Category
heating & air conditioning/hvac, water heater repair
candra C.
5.0
02/10/2021
Fantastic. They where on time worked hard and did tidy work. Very pleased
Description of Work
Heating & A/C
Category
heating & air conditioning/hvac
Robert G.
5.0
02/10/2021
Bill's was prompt, professional and courteous. They analised the problem, gave me three options, repair, replace or enhance. I chose replace and we had a new furnace the next day. I would recommend them to anyone who needs service.
Description of Work
Heating
Category
appliance repair, heating & air conditioning/hvac
pam M.
5.0
02/10/2021
Estimator was to my house within two hours of my call. Installation the next day. Three hours start to finish. Removed old furnace and installed new one. Fast, friendly and professional. I will recommend this company.
Description of Work
Heating & A/C
Category
appliance repair, heating & air conditioning/hvac
Debbie T.
5.0
02/10/2021
Great. They checked and cleaned as needed.
Description of Work
Maintained our furnace
Category
appliance repair, heating & air conditioning/hvac
Steven M.
5.0
01/13/2021
It was quick, they did a good job, and they even put carpet runners down while working. They were done within three hours.
Description of Work
I needed to have an electric furnace installed in my home.
Category
electrician
Marcus C.
2.0
12/07/2017
First contact was poor customer service. I did not use them for the work.
Description of Work
Called this company to request a gas hookup from from boiler to meter. The inspector had just removed the lock from the meter and told me I was good to go for hook up. The employee I talked to at Bill's Heating said that doesn't sound right. He didn't sound interested in the business and said "anyone could get those locks off a meter with a bent nail." He basically accused me of removing the utility lock on the meter like I was trying to work around the inspectors or something. Maybe it was this one employee, but he represented the company poorly, creating an offensive experience, and I went with RDI Heating and Cooling instead. RDI was fantastic from a customer service and quality of work standpoint.
Category
heating & air conditioning/hvac
Emily S.
1.0
11/30/2017
This experience was beyond upsetting. At first, they came in and were being nice and generous. Though, we had workers outside being loud enough to hear from the inside of my home. They claimed I had a water leak under my sink when we had just redone the bathroom a year ago and there hasnt been a leak since. This supposed leak flooded and ruined our bathroom flooring AFTER they started to remove the water heater. So, what actually happened, was their workers did not drain our hot water heater properly before removal. On top of that, they left a mess for ME to clean up. This included nails, screws, metal shards, etc for my 10 month old son to get ahold of. Not even 24 hours and our furnace isn't working either... And to top it all off, the manager refused to fix the mess THEY made!! We are beyond mad. I would never recommend this company and hope everyone understands how unprofessional this is.
Description of Work
We had gas water heater, gas furnace, and thermostat installed.
Category
heating & air conditioning/hvac
Kim R.
1.0
09/09/2010
Called them to come look at my fireplace. Made an appt for 11:30am and the guy still had not showed up at 11:45am. I called him and he said he thought the appointment was for Noon. Okay, not a big deal people can make a mistake. So then when my part came in they called me again and asked when was a good time to make an appointment to install the part. I told them the next day at 4pm would work becuase that is when my husband could take time off work to be there. He agreed to the time. The day of the appointment my husband text me at 4:40 and said they had not shown up or called. I called them and the guys comment was "oh good, I was hopeing you would call, I'm out around the lake and behind on the job" I told him you are glad I called? You are the business and I am the customer, don't you think you should have called? He acted put off. I told him that I still needed this done tonight. He finally showed up at 6:40pm and never once apologized for blowing us off initially and you could tell he was put out. I will never use them again. This is probably some of the worst customer service i have seen in some time.
Description of Work
Fireplace repair
Category
heating & air conditioning/hvac
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Phone

Address

1007 N Boulder Ct

Post Falls, ID 83854

Map showing Bill's Heating & A/CView larger map

Service Categories

Heating and Air Conditioning
Water Heaters
Electrical
Energy Efficiency Auditing
Plumbing

Other Information

Payment options

Visa
MasterCard
American Express
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Financing Available
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FAQ

Bill's Heating & A/C is currently rated 4.2 overall out of 5.

Bill's Heating & A/C is open:

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Bill's Heating & A/C accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, Bill's Heating & A/C offers free project estimates.

No, Bill's Heating & A/C does not offer eco-friendly accreditations.

No, Bill's Heating & A/C does not offer a senior discount.

Yes, Bill's Heating & A/C offers emergency services.

Yes, Bill's Heating & A/C offers warranties.

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