Prosteam Carpet Care and Restoration

very nice employee and the work was good. die what was needed.

Job well done The technician we had was very polite and efficient and knowledgeable. We would absolutely recommend him as well as Prosteam Carpet Care.

Great customer service and great work. I highly recommend!

Very friendly, got the job done

The $15 'service charge' that wasn't explained to me when I scheduled. I don't like hidden charges, and this really irritated me; if it weren't for that, I would have given customer service and value a five star rating.

5 star service Happy customer!!

Showed up on time. Repair man very professional.

Tory, the technician, was awesome! Very polite, knowledgeable, and fast. And the carpet looks fantastic.

Very good service, the young man was very polite and got job done

Brandon was super thorough, and friendly, too!

the service man did a great job,

They are not the company to use to clean your vents properly. They are using total deceptive policy to get you in and not doing a thorough job to clean of the vents and the furnace. They used a hose to do the cleaning. If you get your vents cleaned get a professional that does both the vents and the furnace.

In regards to vent cleaning: Serviceman advised that although they were not able to clean the vents on the upper level of my home (there company is not able to clean the vents due to the material used for that floors venting), cleaning the vents on the main level of my home and the vents on the basement level, as well as the dryer vent would dramatically impact the amount of dust in my home. The price for these recommended items was originally quoted at around $900. The serviceman called his boss at my request to see if they would be willing to do the job for around $700 and he countered a bit higher and we proceeded. It has been 6 months now and I have been switching out my A/C filter every 14 days (using a premium 1800 allergen filter for each replacement - each filter costing about $35). I am a very young & new homeowner so I be been keeping track of the dust pile up throughout my home since the service was performed and have seen absolutely no improvement. Beyond disgusted and disappointed that I believed the serviceman and paid over $700 for what seems to be absolutely nothing.

I found ProSteam on HomeAdvisor and then checked them out at the Better Business Bureau where they had an A+ rating, so I hired them. The technician walked through the house with me to count all of the registers and returns. He also worked diligently and spent time making sure all of our accesses were cleaned thoroughly. I felt he did a very good job.

Excellent service!

Very professional and courteous staff. Arrived on time, called to say 5 minutes away. Respected the 6 distance, wore a mask and gloves. Explained the procedure, immediately went to work and did a great job! Will definitely use this company again and recommend to others.

Great experience. Very cheap, Swift, and a hard worker. Definetly will use the again.