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Duraclean Cleaning and Restoration

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

After serving North Atlanta for more than 25 years, we are honored to be selected by Angie's List as a 2018 Best Contractor! Duraclean Cleaning and Restoration has also been awarded the Angie's List 2011-2015 2017-2018 Super Service Award, is an IICRC Certified Firm, a Home Reports Best Pick every year since 2009, and is certified by Duraclean International. Our patented foam-absorption process for carpet, rugs and furniture is safe for chemically sensitive people, leaves no residue behind, and causes no damage from over-wetting. Duraclean's superior customer service has led to a long list of repeat clients and referrals from those clients, as well as design professionals.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Wool and Oriental Rug Cleaning, Fine Upholstery Cleaning, Fabric Protection, Tile and Grout Cleaning, & Emergency Water Damage Clean-up

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 105 reviews

Cathy H.
10/2017
5.0
carpet cleaners
  + -1 more
A few months ago, I had Duraclean clean the off-white carpet in my condo, and I could not be happier with the results. There were stains in the hallway I thought would not come out, but Duraclean was able to remove the stains. I live in a four-story condo building and the technician was able to run the hoses from my balcony down to his van instead of using a portable machine. This was a big selling point for me. The service I used prior to Duraclean didn't even try. Duraclean has earned my business for life!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise S.
10/2017
5.0
upholstery cleaning
  + -1 more
Extremely well. Very thorough and professional.
Description of Work: Cleaned upholstered pieces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary K.
09/2017
5.0
upholstery cleaning
  + -1 more
Great. Very professional. Did awesome job. Couches look like new again!
Description of Work: Deep clean of one sofa and one sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jenny K.
09/2017
5.0
upholstery cleaning
  + -1 more
On time, personable, reasonable price. I am very pleased with the result and both recommend the company and will use them in the future.
Description of Work: Upholstery cleaning of a sectional & chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Norma A.
09/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Duraclean did a great job on my carpets and upholstery. The technician was very thorough and when he saw he would be delayed, he called to let me know. I would certainly use Duraclean again in the future.
Description of Work: Cleaning two carpets and one large area rug, Cleaning one large chair and one sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Patricia L.
08/2017
5.0
carpet cleaners
  + -1 more
They did a great job. We went back and forth on the scheduling and I appreciated that they continued to follow up with me until it was confirmed.
Description of Work: Duraclean cleaned carpet in several rooms and 1 staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan Smathers F.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional and instructive service. I had numerous stains... both dirt and water marks. Most all came out. I was given detailed explanations as to how to better take care of the white fabric on my sofas and given some cleaners to assist in further lightening existing water stains and future soils. My phone call to request an estimate was answered promptly and an estimate given on the spot. The technician arrived early! and I was able to use their coupon.
Description of Work: Cleaned all white soft and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

patricia H.
08/2017
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Great job! I have a small dog that sheds A LOT. Despite regular vacuuming, her fur is everywhere and she often sits on the sofa (very light color) and the oil from her fur/skin leaves a bit of a stain. Also, I had spilled some hot tea on the sofa and despite immediately cleaning it up, there was a ring. After the cleaning, all of the stains were removed!
Description of Work: Cleaned area rug and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

barry G.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Justin was polite, professional, and very knowledgeable about his trade. Did an outstanding job on tough areas and pet stains! Would highly recommend!
Description of Work: rug, carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Scott S.
07/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Justin was my cleaning guy. The quality of the work he did was outstanding. There was a significant improvement in the floors that he cleaned. He also was extremely professional and easy to work with. I was totally satisfied with my overall experience with Duraclean, and would highly recommend them to anyone.
Description of Work: I needed to have my carpets cleaned, and my tile grout cleaned on my bathroom floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith H.
07/2017
2.0
carpet cleaners
  + -1 more
Very, very disappointing. The cleaner worked very hard to remove blood drop stains from wool oriental carpets. My dog had torn a nail and left blood drops on carpet. I could understand if the blood spots couldn't be removed but they completely ruined the carpet in their effort. I paid $125 dollars, could have lived with the few spots but now must replace about $750 dollars of carpet.
Description of Work: Cleaning of wool area carpets

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Duraclean Cleaning and Restoration
I was surprised to see this review. We work very hard to ensure every customer is happy with our service. This can be seen by the other reviews we have. We stand behind the quality of our work. I personally called the customer and talked about the situation. We plan to return to his home to see if there is anything we can do to improve the cleaning results.

Lauren B.
05/2017
5.0
carpet cleaners
  + -1 more
Justin was fantastic. He showed up on time and was very professional and knowledgeable about the products used and what products to use in the future to combat tough stains. He cleaned three rooms in about an hour and was able to get some spots left by the previous homeowners up, no problem. I highly recommend Duraclean to others in need of carpet cleaning services.
Description of Work: Carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sonja A.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Perfect. Got the chairs quite clean
Description of Work: Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
02/2017
5.0
carpet cleaners
  + -1 more
Arrived on time, completed service on time. Carpet looks great clean, all stairs removed.
Description of Work: Cleaned basement bedroom, to room & pool room-old had pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Dan P.
11/2016
5.0
carpet cleaners
  + -1 more
excellent. They were very easy to schedule, and in fact came out in a couple of days. Very easy to work with, price was as expected, no major up-sell or guilt complex about additional services or products. Will absolutely use them again!
Description of Work: carpet was stained from general wear and tear, and needed to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lynn K.
11/2016
4.0
carpet cleaners
  + -1 more
Pretty good. Carpets cleaned and most stains removed. Price was higher than other companies but I went with them due to AL rating.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$370

Britton M.
08/2016
5.0
carpet cleaners
  + -1 more
My wife and I hired Duraclean of Atlanta to clean our carpets immediately prior to our first child being born and were delighted with the quality of service and professionalism. John and his team were terrific; they showed up on time, moved all the furniture, cleaned the carpets to a like new condition and returned the furniture with protective pads/wraps. I happen to be a commercial General Contractor. I was so impressed with Duraclean's Residential performance that I hired their commercial division to provide moisture mitigation and humidity control services on a 270,000 SF Student Housing Project. John, the owner of Duraclean, personally spent almost 2 months on site managing the project with his team to ensure a successful operation. It's rare that you find a service provider who can excel in both Residential and Commercial Environments... Duraclean is one of those rare firms. I will certainly be calling on Duraclean of Atlanta again for both my residential and commercial needs.
Description of Work: Residential carpet Cleaning Commercial Drying and Humidity Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120,000

Kent H.
07/2016
5.0
carpet cleaners
  + -1 more
Great. Purchased the $139 special for 3 rooms from Angie's List. The guys did a very nice job, seemed conscientious and careful. Will definitely hire them again.
Description of Work: Carpet Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie S.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Duraclean has done a wonderful job cleaning my lite blue couches for me. They are alway prompt, professional and knowledgable. My couches are usually 75% dry by the time they leave as they take the time to dry them for me. I have used duraclean for several years and will continue to do so.
Description of Work: I have used Duraclean for to clean my lite-blue faberic couch and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori Z.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Duraclean answered my call promptly, gave a competitive quote and was able to schedule an appointment for the next day. They arrived on time (even a little early). They worked quickly and were careful around my house. The sofa was very dirty as it had been away at college and then sitting in my basement for a while. I am pleased with how well the sofa turned out. It smells great now. My chair and ottoman look new again.
Description of Work: Cleaned a sofa, cleaned and protected a chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Janet S.
03/2015
5.0
carpet cleaners
  + -1 more
Definitely recommend this company. Professional and excellent service.
Description of Work: Meticulously cleaned stained fabric on dining room chairs. Look like new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Drake O.
02/2015
5.0
upholstery cleaning
  + -1 more
Alfredo and his men were prompt, personable, efficient and helpful!! .
Description of Work: Alfredo and his two men cleaned my large filthy sectional as well as my large upholstered chair and ottoman. Alfredo even helped me locate a missing cushion in my sea of boxes from moving.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo V.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. They did a good job.
Description of Work: CLEANED A COUCH

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

EILEEN W.
10/2014
5.0
carpet cleaners
  + -1 more
I've had many carpet cleaning companies over the years and this company is by far the best. They arrived a few minutes early, which was great, and worked very h****** getting the stains out of my carpets. I've never seen workmen on their hands and knees scrubbing carpet and cleaning with white towels. Carpets and sofa look great. Will definitely use their services again. In comparison with previous cost for carpet cleaning, I thought this was very reasonable for the areas cleaned and stain protector applied.
Description of Work: Cleaned carpet in four rooms, stairs, hallway, closet and 6 foot sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Deirdre L.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Duraclean was excellent! We've used 2 other carpet cleaning services in Atlanta over the past few years and Duraclean is the definitely the best. I called Duraclean for a quote on Wednesday after reading Angies list reviews and they were able to come to our house on Friday. 3 men arrived exactly at 9:00am. They were extremely polite and professional. One of them examined our rugs that were to be cleaned. Then they vacuumed the carpets thoroughly before washing them with the machines. They finished the process using cloth rags to remove any dirt that was still remaining. Our carpets were quite filthy from our pets and overdue for a cleaning! Took about 2 hours. The carpets all look so much better now. Will definitely use this company again. First rate.
Description of Work: Cleaned wall to wall carpet in den and stairs. Cleaned 8 upstairs rugs (4 runners, 2 antique persian carpets, 1 wool carpet, 1 natural fiber carpet).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

3320 South Cobb Dr SE #2, Smyrna, GA 30080

http://www.duracleancarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Duraclean Cleaning and Restoration is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Duraclean Cleaning and Restoration accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Duraclean Cleaning and Restoration offers free project estimates.
Yes, Duraclean Cleaning and Restoration offers eco-friendly accreditations.
Yes, Duraclean Cleaning and Restoration offers a 10% senior discount.
Yes, Duraclean Cleaning and Restoration offers emergency services.
Yes, Duraclean Cleaning and Restoration offers warranties.
Duraclean Cleaning and Restoration offers the following services: Carpet Cleaning, Wool and Oriental Rug Cleaning, Fine Upholstery Cleaning, Fabric Protection, Tile and Grout Cleaning, & Emergency Water Damage Clean-up
N/A

Contact information

3320 South Cobb Dr SE #2, Smyrna, GA 30080

http://www.duracleancarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM