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Amazon Cleaning LLC

4.8(
503
)

House Cleaning

About us

Discover the pinnacle of cleaning excellence in Atlanta with Amazon Cleaning. As a trusted name on Angie's List, we are committed to transforming your living and working spaces into pristine havens. Our expert cleaning professionals are equipped with cutting-edge tools and industry-leading techniques to ensure a spotless and refreshing environment for you. Our dedicated team at Amazon Cleaning goes above and beyond to exceed your expectations. From deep bathroom cleaning to the meticulous kitchen, we tackle every nook and cranny with precision. Our comprehensive services are tailored to meet your unique needs, ensuring that every space receives the attention it deserves. What sets us apart is our devotion to both exceptional cleanliness and environmentally conscious practices. We use eco-friendly products that are tough on dirt but gentle on the planet, creating a healthier atmosphere for you and your loved ones. Our commitment to customer satisfaction is unwavering, and our Angie's List community stands as a testament to the outstanding experiences we deliver. Join the countless satisfied customers who have experienced the transformative touch of Amazon Cleaning. Elevate your surroundings to a new level of brilliance and freshness. Contact us today to schedule a cleaning that will leave you amazed.

Business highlights

20 years of trusted experience
Minority Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Ongoing House Cleaning Service, Move in/Out Cleaning Services, Airbnb Cleaning, and One Time Deep Cleaning Services.

Services we don't offer

Carpet Cleaning, Laundry Services.

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8503 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
2%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 301-325 of 503 reviews
Paul S.
07/2013
4.0
house cleaning
  + -1 more
Amazon Cleaning did very well with follow up, they did a very good inspection, if you need something they'll take care of it, and they have been very responsive to any issues I may have. They are always on time and I will use them again this month.
Description of Work: I used Amazon Cleaning for housecleaning.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Amazon Cleaning LLC
Thanks for the kind words! We have a real time customer service hotline always ready to help with specific instructions along with a 24 hour service guarantee, please give us a shout if we can ever help in the future. We offer weekly, every 2 week, 4 week and seasonal cleaning service as well.
Lorene S.
07/2013
5.0
house cleaning
  + -1 more
I've worked with several cleaners over the past 20 years and Amazon Cleaning is my absolute favorite company...with "my" cleaning team being my absolute, all-time favorite team. I LOVE them. Excellent cleaning services aside, a HUGE plus is the communication from the management team. I receive both an email and a phone reminder of an upcoming scheduled cleaning. They do periodic quality checks. If I have any questions or concerns I call the office and do not have to talk to the team. (This is a plus because it can be uncomfortable for some clients to sort out questions with people face-to-face. I have had ZERO complaints about my team, but I am 100% confident that should I have any questions I can contact the management team and someone will help me resolve my issue.) It can be tricky finding cleaners who do everything just exactly as you would like them done. The plus with Amazon Cleaning is that you don't have to overlook your issue OR try to find someone else. Simply give the office a call and explain what you would prefer; they will do their utmost to make future services meet your expectations!
Description of Work: General cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Amazon Cleaning LLC
We are so grateful for your kind words! We have a lot of behind the scenes planning and steps we take to ensure our performance is always strong and dependable. We learned a while back those reminders are helpful but we always allow our valued clients to turn off those notifications if they'd like. Lastly, we do have a real time customer service hot line so we are here to help with any schedule changes or additions like interior oven, fridge or window cleaning as well.
Chris E.
07/2013
4.0
house cleaning
  + -1 more
Went well. Good cleaning job
Description of Work: Clean house
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from Amazon Cleaning LLC
Please let us know anything we can ever can do anything to better serve! We do have a 24 hour service guarantee and a strong managerial staff that ensures the crews are doing excellent and consistent job.
Tracy D.
07/2013
5.0
house cleaning
  + -1 more
A service professional was sent to my house the day after I called to give me a very reasonable estimate. I was very grateful that they could get a cleaning crew to my house only 2 days later, on July 4th. They came on time, at exactly 8am for the initial deep cleaning. They were professional, thorough, quiet, and quick. I am extremely pleased, and am going to use the service bi-monthly on a permanent basis.
Description of Work: deep cleaning 2800 sf house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Amazon Cleaning LLC
We have a strong behind the scenes effort in place to ensure long term quality and consistency. In addition we will send the same 2 person team for each visit. Lastly, we have a customer service hot line that is essential real time so please give us a shout with any scheduling requests or suggestions.
Ann Z.
07/2013
5.0
house cleaning
  + -1 more
Perfect -- we got exactly what we were told: professional, quality move out cleaning.
Description of Work: Move out cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Amazon Cleaning LLC
Absolutely, we have a service guarantee and make certain our valued clients are fully satisfied with the service. Longer term, should you wish to have us come out for repeat service, we do not sign long term contracts but rather earn the right to come by with excellent service for each visit. We offer variable interval scheduling and pricing ranging from once per week, every two weeks, every four weeks, or any other interval that works best for you. We provide all of our own top of the line equipment and supplies. Our service is guaranteed, we have a strong management team who performs random audits so if there are ever any areas to improve we will certainly take care of that for you!
Mary F.
06/2013
5.0
house cleaning
  + -1 more
Maria and Jorge arrived promptly at 8am and did an amazing job cleaning the house from top to bottom. I would definitely like to have them help me again.
Description of Work: We just moved into our new house (3200 sq ft). I wanted a move-in cleaning down (cabinets wiped down, dusting, bathrooms, etc).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Amazon Cleaning LLC
We have a very organized process for all of our cleanings so that things go as planned. We do have the 16 foot extensions for high to reach areas such as ceiling fans and cobwebs. As we are OSHA compliant and put safety and quality first, your crew will double check their work before presenting you with a final inspection.
Janet B.
05/2013
5.0
house cleaning
  + -1 more
The team arrived a few minutes before the scheduled time and introduced themselves. They were very friendly and courteous. They asked to quickly look at all areas to be cleaned and then immediately began work. They did a very thorough job and the house looked great when they were done. I highly recommend Amazon Cleaning!
Description of Work: Cleaned the entire house to prepare it to be sold.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Amazon Cleaning LLC
We have a final inspection process that we follow and perform hundreds of one time cleanings i.e. move in/move out or one time deep cleanings each season. We are the kind of company that will take 2-5 minutes of your time to plan ahead so things go very smoothly the day of. As we do not require long term contracts, we are going to earn your trust so we can foster a long term relationship.
Elizabeth R.
05/2013
5.0
house cleaning
  + -1 more
Professional and responsive when I see problems with cleaning.
Description of Work: Cleaning every other week.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Amazon Cleaning LLC
Thanks for the kind words! Just a friendly heads up, we will always send a friendly reminder 2 days before arriving and a phone call 1 day before(unless instructed to take you off the list). We have found, as we all live busy lives, to be a great way to ensure smooth arrival and logistics.
Charles D.
05/2013
5.0
house cleaning
  + -1 more
Overall, they have been very good. We get the same two person crew almost every time. A couple of times we noticed areas that could have been cleaned a little better (dust in the corners of the floor, etc.) but never to the point of complaining to the workers or the company. At my request, they use only natural cleaning products that do not leave an odor or chemical residue. Prompt, good work and reasonable rates. Definitely recommended.
Description of Work: We contracted Amazon to clean most areas of our three level, 2500 s.f. home once per month.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Amazon Cleaning LLC
Thanks for the kind words! We will make a note in our job ticketing system to pay more attention to those areas, all good! Also we have a confidential quality audit program so we will send out an auditor to be the one who points out ways they can fine tune. Thanks for your patience and professionalism as well!
Lisa P.
05/2013
1.0
house cleaning
  + -1 more
My advice is to check on Zillow.com for your home's square footage listing, (all homes have an estimated square footage on Zillow, whether they are for sale or not) and make sure it is accurate. Otherwise cleaning services, particularly this one, will use what they think is reliable and truthful information, yet is often in error, to set the prices for your services, very unfair.
Description of Work: I found this company on Angie's List and they had great reviews. I am sorry to say we couldn't come to an agreement on price. The gentleman, Gerald, or "Gerry" as he identified himself, was very polite. I told him the appx. square footage of my home. This house is a rental and we are moving out to a home we are buying, so we need a reputable, reliable cleaning service for our Move Out. This is our 18th move as a family, my husband is prior military, and we have lived in some very small homes and some very large ones (1200 square feet townhouse to a 5000+ square feet historic home on a Naval Air Station) so I am pretty educated on estimating square footage. The price Gerry quoted me over the phone, $270, which included the Angie's List discount, was very fair. The square footage of this house is about 3200 square feet. There is NO basement. However, within an hour Gerry called me back saying that he had gone to the Zillow.com website, (Zillow is a real estate website) and based on what was listed with this house on ZILLOW, the price would be $495.00. Wow, what a difference and how unfair! I explained that the owners of this house we are moving from are realtors and they had put the square footage in to attract customers. They had included the garage, the attic, and a large, unfinished, (not even dry walled) room as part of the square footage and that the listing was NOT accurate, there is not even a large laundry room, very small laundry 'area. I also explained that we have had a few cleaning services in the past, while living here, and they charged $100 - $150 per visit, that I didn't mind paying him a fair price, but I would NOT pay based on a fictional square footage listing on Zillow. He wouldn't budge. He was polite, but would not send out someone to estimate the costs based on the actual house, but insisted they 'always only' use what is listed on Zillow, and that was that. That is poor business practice, to say the least. We are moving into a home we are having built, we intended on finding a reliable cleaning service once we got settled. Unfortunately for Amazon Cleaning, it won't be them.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Response from Amazon Cleaning LLC
We apologize for any misunderstanding here, we just followed our procedure for giving price. The square footage we were told was for 3200. We always double check the square footage on tax records to make sure we do not over charge if the home is smaller, or under charge if the home is larger. Historically the zillow and redfin sites are very accurate and take their data right from the state records. Just to clarify, the zillow listing below as with all tax record listings do not include the garage, attic and usually the basement as well. At no time did we refuse to come out and take a look during our conversation. We double checked by taking a visual look on google maps, the home was indeed 4300 square feet. We feel this is not poor business practice and not dishonest in any way. To be fair to our valued clients, we have standards that we apply to our crews regarding being on time, being honest etc. We also protect our crews by making certain they are entering into a fair working arrangement.
Judy L.
05/2013
4.0
house cleaning
  + -1 more
Provided the services requested in a timely and professional manner.
Description of Work: Amazon cleaning provided routine cleaning services on a bi-weekly schedule with quality care. They were always responsive to requests and flexible with their service. They are an environmentally conscious company for those who choose an alternative to chemicals.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Amazon Cleaning LLC
We are always here to help and send out our quality auditors to perform an inspection so we can ever improve of fine tune. Also we do provide green cleaning chemicals free of charge with the service and are able to customize how we use them i.e. use only in the babies room and such. Please give us a shout if we can ever better serve as well!
David B.
05/2013
4.0
house cleaning
  + -1 more
As usual the two person crew arrived promptly and when right to work. The ladies are polity and do a nice job cleaning our home.
Description of Work: Bi-weekly house cleaning.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Amazon Cleaning LLC
We sure do appreciate the kind words! Please let us know if we can ever do anything to better serve! By sending you the same 2 person team, we can fine tune and get into a pretty good groove! In addition, we do keep feedback confidential from the crew and put it into our managerial quality checks so please give us a shout if we can ever fine tune as often times chemical preferences and certain details can be adjusted very easily.
Patricia R.
05/2013
5.0
house cleaning
  + -1 more
They worked efficiently and thoroughly! I was pleased with their work ethic and energy level!
Description of Work: Intensive cleaning throughout my whole house!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Amazon Cleaning LLC
Thanks for the kind words! We also provide green cleaning free of charge and are able to customize which rooms we use specific chemicals i.e. green cleaning for baby's room. We have learned over time our relationships are based off of trust and accountability, for that reason we have a 24 hour service guarantee and real time customer hot line so our valued clients can always be served with suggestions, schedule changes and/or any other ways we can better serve.
Farshid K.
05/2013
5.0
house cleaning
  + -1 more
We have been using them for several times. They did a great job. Two persons came and they spent about three hours between both of them. They are upfront, reasonable, and thorough. I am happy with their service. I would continue to use them.
Description of Work: We used Amazon Cleaning for house cleaning last month. They cleaned everything except windows. They did vacuuming, dusting, sweeping, mopping and dish washing.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Amazon Cleaning LLC
Thanks for the kind words! We have a strong infrastructure to ensure long term excellent service visit after visit! Some of these are, 24 hour service guarantee, a confidential customer service hot line for any suggestions or chemical change requests, a vigorous random quality audit program that we perform each day(door is always open to schedule one of these free of charge with the service). Lastly all of our crews are fully bonded, licensed, background checked and insured as well. In the end our strength is dependability and consistency.
Michael E.
04/2013
5.0
house cleaning
  + -1 more
Amazon Cleaning has cleaned my home twice and I'm thrilled with the results. They're extremely professional and the same team comes each time so they learn your preferences. I'm very satisfied!
Description of Work: House cleaning is not my favorite activity. I'd heard about Amazon Cleaning through Angie's list and decided to give them a try! I got a quote for an initial "deep cleaning" and the price was reasonable so I scheduled immediately. The team (2) arrived exactly on time and after their five hours of scrubbing, scraping, and sanitizing, my home has never looked better. They brought their own cleaning supplies (they'll use yours if you prefer) and cleaning equipment. They did everything from making the beds, cleaning the tubs and showers, scrubbing the toilets, cleaning the blinds, vacuuming, moping, and dusting... they even left toilet tissue roses in each of the bathrooms! I was very pleased with the initial deep clean and scheduled bi-weekly cleanings... I've had one follow-up visit so far. Again, they arrived promptly and left my home cleaner than ever. Very satisfied.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Amazon Cleaning LLC
We are here to help! A few advantages that we have in effect is a quality audit division that randomly inspects our jobs to ensure excellent quality. In addition our customer service hot line is essentially real time with 2-3 reps on duty at all times to ensure rapid response times. We are here to help with any fine tuning and/or requests as homes often change. Lastly we have a very detailed job ticketing/tracking system in place in combination with the same 2 person team per assignment for repeat clients. The door is always open so please give us a shout if we can ever better serve!
James H.
04/2013
5.0
house cleaning
  + -1 more
It went well. From the first contact to the actual cleaning, Amazon was very professional. They did a very good job cleaning my house.
Description of Work: They did a spring cleaning og my house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Amazon Cleaning LLC
Thanks for the kind words! We do have a 24 hour service guarantee and provide a final inspection before we receive payment for all first time visits i.e. turn key, one time deep cleaning or first time cleaning for repeat customer. We are the kind of company that will take a few minutes of your time to orchestrate smooth operation down the line so we are always thankful for your time to allow us to prepare correctly.
Cathey E.
04/2013
4.0
house cleaning
  + -1 more
When I called them once I received their estimate I got voice mail (had reached a person earlier). I wanted to make an appointment to have my house cleaned. Shortly thereafter I received an email saying they'd had two injuries and a large job had come in so they could not get to me for 6 months. Interactions were good with no follow through.
Description of Work: Obtained estimate for a deep cleaning of my home.
Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Mark S.
04/2013
5.0
house cleaning
  + -1 more
Great and no complaints. Everyone very responsive, professional and accomodating.
Description of Work: General housecleaning services with fantastic job done! Very pleased and plan to use regularly and long term. My particular crew is punctual and very thorough. I made a great choice.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Amazon Cleaning LLC
We spend a great deal of time making sure our lines of communication are open. Each of our valued clients has a job ticket that we document any special requests, chemical preferences and such. Our organization is designed for long term quality for the long term.
Steven V.
03/2013
5.0
house cleaning
  + -1 more
Finding a great cleaning service is difficult. Our concerns have always been the quality of cleaning, professionalism, and their repect for our home. Amazon Cleaning exceeds our standards
Description of Work: We are entering our 3rd year with Amazon Cleaning as our cleaning service for our home. We love our cleaning team and the pride Amazon Cleaning takes in respecting our home. Wonderful people!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Amazon Cleaning LLC
(Member name removed), we have enjoyed working for you the past 3 years. Anything we can ever do to better serve please give us a shout. We have found that homes tend to evolve over time so if we ever need to update our job ticketing system for chemical changes or special instructions, we are always here to help.
JILL P.
03/2013
5.0
house cleaning
  + -1 more
All of the scheduling and particular requests are handled through the office. They are very easy to reach and responsive. I have been happy with the flexibility and attentiveness of the office. The team who cleans my home is always punctual, very pleasant and professional. They get right to work and though quick in their cleaning (we have two baths rarely used) are quite thorough.
Description of Work: I have been using Amazon to clean our 4200 sq ft. home for a little over a year now. Although I was initially surprised at the cost (compared to the larger city from which I lived previously) after some research I understand this is comparable for the Atlanta area. The team cleans for us every other week. Always pleasant and professional and on time. They clean all of the usual items as well as the multitude of blinds/shutters in our home which I appreciate.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Amazon Cleaning LLC
Excellent, yes we watch our customer service hot line traffic very closely and if more than one call comes in, we have 2 backups that jump in right away to make certain we can grab the call. Our focus is to keep scheduling and organization as simple as possible.
Paul R.
03/2013
5.0
house cleaning
  + -1 more
I used Angie's List to identify Amazon Cleaning for my regular housekeeping service. First, Jerry came to the house to give a quote. It was higher than at my house in Memphis, but when he showed me the detail of what the staff would clean each visit, I figured I would give them a try. My past experience, in Memphis, was that 1 or 2 people would show up and "clean" my entire house (3200 sq/ft) in less than an hour. The first cleaning was done for the same price as any subsequent visits (some companies charge as much as 200% for the first thorough cleaning). They spent 4 hours here. The teams are made up of a Husband/ Wife, Mother/Daughter or another close relation. They double check each others work during the service. Man, are they thorough! I have my house cleaned as the first appointment every two weeks and they always show up on time (hard to do w/ Atlanta traffic). The husband and wife team are pleasant and usually are here 2 1/2 to 3 hours and my house is SUPER CLEAN when they leave.. To top it off, an company representative showed up just after a cleaning and did a detailed inspection of their work. The next time my crew showed up, they had a copy of that review and made sure that everything was done to my satisfaction. Overall, the value for the dollar is 3 times what I was spending w/ my previous service in Memphis (a division of ServiceMaster). They continue to surpass my expectations. I will continue to use Amazon Cleaning.
Description of Work: Clean my 3100 sq/ft house including all floors, bathrooms, vacuum carpets, stairway ballusters, dust, vacuum upholstry, plantation shutters, counter tops, empty all the trash, clean the oven, wipe down cabinets, dust off ceiling fans, cob webs and other dust "bunnies", clean all glass doors (inside only), hardwoods (w/ Bona products), etc, etc, etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Amazon Cleaning LLC
Excellent! Yes we do have a pretty aggressive quality check program that we administer city wide. In addition we have 24 hour service guarantee and take pride in double checking our work for each visit.
Sean B.
03/2013
5.0
house cleaning
  + -1 more
Very friendly people. They did a wonderful job cleaning my house. They were very flexible when they called to schedule. Most importantly, I have a very large Great Dane. They were able to work while he was in the house. This is often an issue as many people are afraid of him. I'd definitely use them again.
Description of Work: Performed a "deep" cleaning. General cleaning activities. Two people were at my house most of the day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Lori D.
03/2013
5.0
house cleaning
  + -1 more
We've used the service for the past 6 months as we found them through Angie's List DO - give them feedback- I like my bed linens changed and put back a certain way- they were very open to suggestions, feedback and overall customer satisfaction. No detail is too small- they aim to please!
Description of Work: Amazon service sends two experienced house cleaners with all their own Eco- friendly cleaning supplies and hepa filter vacuum. The cleaning service covers two levels of our 5500 sq ft home. The employees are always punctual and work methodically To finish in an appropriate time frame of four hrs! Additionally, Amazon has a quality control Unit that randomly inspects their employees level of service and always leave a questionnaire asking how they can improve or meet my level of quality service! We r very satisfied with the Amazon - money well spent!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Amazon Cleaning LLC
Excellent, yes we have 2 different managers who perform random quality audits each day. We do have very high standards and believe strongly in the same 2 person team team for each of our visits per customer. In addition we do have a 24 hour service guarantee so please give us a shout if we can ever better serve!
Karen E.
02/2013
5.0
house cleaning
  + -1 more
The people at Amazon Cleaning have been very helpful and responsive. When I called the first time, they set me up with a crew for a deep cleaning almost immediately. When I said I wanted to continue the service, they helped set up a convenient schedule. I have the same crew each time, which gives me confidence. They are very friendly and cooperative. When I said it was my birthday, the cleaners who come to our house returned later in the day with a birthday cake. That kind of service and connection is very impressive.
Description of Work: A crew from Amazon Cleaning comes to our home every two weeks. They clean all the bedrooms and bathrooms. the kitchen and living and dining rooms. The crew is always on time. They are professional and thorough. They use green products. And they are almost always done in less than 2 hours.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Amazon Cleaning LLC
We have found that the same 2 person team is essential for long term success. Each home has a different learning curve such as customer preference, lighting, pets and logistics. In order to achieve the highest level of consistency, we take a lot of measures behind the scenes to make certain your team is well compensated and tactfully lead on how to succeed. The door is always open and we pride ourselves on staffing our phones to answer immediately in most cases and rapid response times for any voice mails left.
Jerry L.
02/2013
5.0
house cleaning
  + -1 more
We could not be more happy with our experience with Amazon Cleaning. Our team shows up promptly every other Friday and makes our home sparkel. We have had issues with other companies' cleaning crews just going through the paces, but this team has the pride in their work that is hard to find. We are so very please with the quality of work our Amazon Cleaning crew delivers.
Description of Work: We have a team come and clean our home every once every 2 weeks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Amazon Cleaning LLC
We will be the first to admit that Insurance, OSHA compliance and varying work requirements do make demands upon our time which cause us to have to adhere to our customer guidelines. We are pretty much a by the book company, we put safety and quality first. The tradeoff for this type of system is arrival times are very hard to predict if not first of the day and we tend to run on the slower side.

Contact information

3820 Highlands Pkwy SE, Smyrna, GA 30082

http://www.amazoncleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning

FAQ

Amazon Cleaning LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Amazon Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Amazon Cleaning LLC offers free project estimates.
Yes, Amazon Cleaning LLC offers eco-friendly accreditations.
No, Amazon Cleaning LLC does not offer a senior discount.
No, Amazon Cleaning LLC does not offer emergency services.
No, Amazon Cleaning LLC does not offer warranties.
Amazon Cleaning LLC offers the following services: Ongoing House Cleaning Service, Move in/Out Cleaning Services, Airbnb Cleaning, and One Time Deep Cleaning Services.
Carpet Cleaning, Laundry Services.

Contact information

3820 Highlands Pkwy SE, Smyrna, GA 30082

http://www.amazoncleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM