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Unlockit Locksmith & Security

Locksmiths, Doors, Home Security Systems

About us

Welcome! Thank you for visiting Unlockit Locksmith & Security, your comprehensive resource for residential and commercial locksmith services in metro Atlanta. For any and all of your locksmith-related needs, we offer a wide array of high quality solutions at affordable prices. From simple lockout services, to entry point reinforcement and break-in prevention, to advanced locks, keys, safes, and access control systems – you name it – Unlockit Locksmith & Security has you covered. Serving the entire metro Atlanta area at the same low price. No extra charge for nights & weekends. 7 employees. No subs. Award winning.

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Lock rekey, installation & repair. Security upgrades & consultation. Break in prevention & repairs. High security locks. Restricted keys. Door & window reinforcements. Master key systems. Panic bar installation & repair. Swimming pool & tennis court gates & locks. Access control systems. Camera installation. Safe service. Key duplication & extraction.

Services we don't offer

Vehicle keys

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 860 reviews

Stephen S.
05/2018
5.0
locksmith
  + -1 more
Ashley was great on the phone and Manny is a wizard. Great job.
Description of Work: Our door knob from the house to the garage froze locked. It wouldn’t unlock with a key or the button. Unlockit was called at 5 pm and was here at 2:30 the next day. They replaced the knob set and the strike plate which was causing part of the problem. They replaced an identical unit on the door to our deck because if it were to fail, we’d be locked outside with no way to get down the 15’ to the ground! Amazing responsiveness and promptness. Definitely a keeper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Unlockit Locksmith & Security
Thank you so much for taking time out of your day to share your experience. We are thrilled to know you were fully satisfied. Your feedback and business are truly appreciated!

Lisa R.
04/2018
5.0
locksmith
  + -1 more
I had 5 doors with deadbolt and knob key locks each. They charged a flat fee per door when some locksmiths charged by the lock. I also got 4 keys. I did use an Angie's List coupon which took 5% off as well. Super responsive person who took my call and scheduled the work for the same day. They also called back closer to the time the technician was going to get here to make sure it was still a good time. Manny came to do the work and he was really quick and professional.
Description of Work: Had the house locks rekeyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Response from Unlockit Locksmith & Security
We love hearing such great feedback about our customers' experience using our company! It is so wonderful to know we hit the mark for you in all areas. Thank you so much for sharing details about your experience. Your patronage is sincerely appreciated!

Francina T.
04/2018
5.0
locksmith
  + -1 more
Professional, informative and courteous - Manny was awesome - work completed / problem solved .
Description of Work: Our exterior door locks were jammed and difficult to open.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Unlockit Locksmith & Security
Nothing makes us happier than knowing our customers loved the experience they had with our company. Thank you so very much for providing us with your feedback, and business!

Dennis L.
03/2018
5.0
locksmith
  + -1 more
Stellar experience from start to finish. Extremely professional, came prepared, friendly, did the job right and all for a reasonable price. Would highly recommend. In particular a really great experience with Manny.
Description of Work: Rekeyed several doors, added additional security locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Unlockit Locksmith & Security
We are so glad you enjoyed having Manny as your technician. Thank you so much for sharing your feedback with others, as well as our company. Your feedback and business are truly appreciated!

Kenny W.
03/2018
5.0
locksmith
  + -1 more
Very Well! The locksmith was very professional and thorough in his duties. In regard to security, he offered helpful suggestions. I would not hesitate to hire again.
Description of Work: locks changed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Unlockit Locksmith & Security
It is so good to know you were satisfied with the service you received. Thank you very much for sharing a little bit about your experience using our company. Your patronage is sincerely appreciated!

KAREN S.
01/2018
5.0
locksmith
  + -1 more
Excellent work. 4 locks rekeyed at the last minute. They arrived in 2 hours after the call even though they have limited staff.
Description of Work: i purchased the house on a Friday evening and needed the locks rekeyed. Unlockit handled the last minute request and sent someone out to do it the next day. They were very courteous, efficient and skilled at their craft. Thank you for handling the situation so quick and promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
We are so pleased to know that we were able to accommodate your needs in a short time frame. Thank you for sharing your experience with our company! Your feedback is invaluable to us.

Sheree F.
12/2017
1.0
locksmith
  + -1 more
I purchased a lock June 2016 for the front door of my new house, (happy time). I paid 250.00 for a digital code lock and after about 6 months the lock stopped turning to open after I put in the code, it took my a while to contact the company because I'm a crazy busy person but I recently contacted them to have another lock reinstalled because the old one was defective and still under warranty. A lady called back me tell me that I would have to be charged $84.50 for a reinstall fee and I advised her that I was not happy having to pay the $84.50 for a lock that was supposed to work properly. She advised me that the company was not making money off my replacement and I wasn't happy with that because you shouldn't have to make money off of a previous purchase that I already paid over $250.00 (which included an installation fee that was already previously charged for a lock that never worked correctly in the 1st place). Furthermore the fact that you stated that you're not making money is not true because you're charging me another $84.50 that's money that you are making off of a previous product that should have worked properly. If you sell a defective product to a customer, simply replacing it and reinstalling without charging is called good customer service. That is not what I was provided with in this case. I filed a complaint with the Better Business Bureau because you should not treat your customers this way. I requested to speak with upper management or the owner of the company in regards to my situation because this doesn't seem fair at all altogether I'm spending over $300 for a lock that should work properly in the first place. (Very unhappy customer!)
Description of Work: I needed a new lock for my front door so I purchased a digital lock.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$250

Response from Unlockit Locksmith & Security
Dear [Member Name Removed], I am deeply sorry that you weren't satisfied with your experience using our company. If you're not happy we are not happy. Our philosophy is to treat our customers like family. In your situation you did not reach out to us about your lock issues until over a year and a half after the installation occurred. We encourage our customers to notify us immediately if they are having any issues with their hardware. We wish that in the future you will notify us sooner in order for us to quickly resolve the issues. Once we are aware of issues we address them with the manufacturer right away. While we do replace defective hardware free of charge we are not compensated by the manufacturer for our time and labor to complete this work. After this review we returned to replace your defective lock completely free of charge. We truly care about you being completely satisfied with the new lock. Please let me know if there is anything else I can do for you. Sincerely, Ashley

Anginette S.
12/2017
5.0
locksmith
  + -1 more
Outstanding Service! After receiving what was a scammer/rip off quote ($950) from another company that came to my house and walked thru - you have no idea the huge relief that came over me today when Manny showed up form Unlock It and quoted $190 to rekey 11 locks (includes 5% return cust discount). Manny was polite, professional, fast, knowledgeable and NOT a rip off! He walked through to assess all the locks & took time to tighten a loose main door handle (disassembled & reassembled to locate the internal screws) that was loose. Manny also shimmied up the basement door that was hard to shut. After going through a lot these past few days after a bad car accident couple days ago there’s no way have a huge amount to spend on this- So Manny was a heaven sent ‘angel’ in the middle of the storm. Unlockit gets added to our personal trusted provider directory. Thank You Manny!
Description of Work: Outstanding, honest Service on getting locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Unlockit Locksmith & Security
Thank you so much for this! We couldn't be happier to read about your experience using our company. It has been such a pleasure working with you, and I am so glad Manny went above and beyond to help you out. Your continued patronage is sincerely appreciate!

John P.
11/2017
5.0
locksmith
  + -1 more
No wonder this company has an A rating with over 800 reviews. Bought a coupon in the morning, called to schedule, then had the service completed all before noon. Great communication with the office, and the tech was personable, professional, and worked very quick.
Description of Work: Needed house re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Unlockit Locksmith & Security
We are so glad to know it was such a simple process to get scheduled! Our hope is that everyone has a standout experience each and every time. Thank you for sharing your feedback. We truly appreciate your business!

Kylee S.
11/2017
5.0
doors
  + -1 more
Excellent service! The service tech was on time and let us know when he’d be arriving. He was very knowledgeable and did a great job. We will definitely use again for any future security/locksmith needs.
Description of Work: 4 doors rekeyed and a child proof lock installed on one door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Unlockit Locksmith & Security
Thanks so much for taking the time to share your experience with others. Your business is sincerely appreciated!

Kristin M.
11/2017
5.0
locksmith
  + -1 more
The service performed was quick and great. Would definitely use them again.
Description of Work: My entire house needed to be re-keyed after replacing multiple knobs. Manny did a terrific job, was punctual and went out of his way to even up some doors as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Unlockit Locksmith & Security
We are so glad to know everything went well with your service. Your feedback and patronage are truly appreciated!

Tracy B.
10/2017
5.0
locksmith
  + -1 more
Great. Very good, quick work and great communication from the office beforehand.
Description of Work: Deadbolts mechanism had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Unlockit Locksmith & Security
We are so glad to know you were satisfied with the service you received by our company. Thank you so much for your feedback as well as your business. You are sincerely appreciated!

JOHN M.
10/2017
5.0
locksmith, doors
  + 0 more
We're thrilled with Unlock-it's customer care both over the phone and in-person. Manny Came out to do the installation this morning. He couldn't have been more helpful, taking time to walk the entire home and look at all the doors. He had several additional suggestions, but never pushed any option. Clearly his main goal was to educate and the work done that my wife and I had ordered. Keep up your great work. We look forward to working with Unlock-it again in the future as needed!
Description of Work: My wife and I just moved into our home. We needed to get the doors re-keyed and, expecting a baby in February, we wanted to made sure that the doors were as secure as possible. We asked for Unlock-It's suggestion on additional measure we could take. The home office team (Ashley and her colleagues) recommended the Night for our front door and some additional options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Unlockit Locksmith & Security
Thank you so much for taking time to share details about your experience with our company. Our priority is to educate our customers so they can make the most informed decision, rather than trying to up-sell. We are thrilled to know you felt we hit the mark from start to finish. Your patronage is sincerely appreciated!

Teri S.
10/2017
5.0
locksmith
  + -1 more
Another company told us that they could not be repaired and quoted an exorbitant price for replacing them instead. After some initial conversations with Jessica at UnlockIt, Brandon and Taylor came out and repaired them for a very reasonable price. We could not be more pleased!
Description of Work: We inherited some beautiful, but unusual door handles inside our condo. Several of them eventually became non-functioning and needed repairing or replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
We couldn't be happier knowing you had such a good experience from our office staff to your technicians. Our goal is to create customers for life, so we are thrilled to know we hit the mark. Thank you so much for your patronage and feedback!

daniel S.
10/2017
5.0
locksmith, home security systems, doors, security windows
  + 2 more
Perfect in every respect. Highly recommended
Description of Work: Coming from NYC, my expectation for quality and efficiency and professionalism are very high. Hadi, Gil, and his entire team exceed all expectations and are outstanding in every respect -- availability, affability, experience, reliability, and price. Their experience in the military make them uniquely qualified to evaluate for security vulnerabilities. Since moving down, they have not only changed the locks to a version of Medco that no one else in Atlanta sells, but they repaired my security gate and code entry, created a secure room in my house in the event of an emergency, provided perfect recommendations for upgrading my security system. They even happily and immediately came to my house for an unplanned emergency service call at midnight! Always extremely friendly, I cannot say enough about the level of their service. If possible, I would give them 100 stars -- they deserve it! Use them and you'll be very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
Thank you so much for your kind words. We understand how busy life gets, so we truly appreciate you taking time out of your day to share your feedback with others. Our customers' input and business are highly valued. Thanks again for choosing Unlockit!

Catherine B.
10/2017
5.0
locksmith
  + -1 more
Quick, efficient and on time. Technician was professional and had me check all work
Description of Work: Needed all locks changed on my house to be used with a single key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Unlockit Locksmith & Security
We are so glad to know we were able to meet your expectations with our workmanship and efficiency. Thanks for taking the time to share your experience with others. Your business is truly appreciated!

Ann and Gary C.
10/2017
5.0
locksmith
  + -1 more
I telephoned Unlock It and explained the situation to Ashley who was able to give me the repair and replace costs. Both prices were very reasonable. Ashley gave me a time frame and followed up with me when Brandon, the technician was enroute. Brandon arrived right on time and was able to repair the lock. He also answered my questions. Both Brandon and Ashley were professional and we will use this company again...
Description of Work: One of our doors had the deadbolt lodged in the door frame causing the door not to open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71.25

Response from Unlockit Locksmith & Security
Thank you so much for taking the time to share your experience with others. Your feedback and patronage are sincerely appreciated!

Steve G.
09/2017
5.0
locksmith, doors
  + 0 more
Great lots of doors - 12 that had to be replaced.
Description of Work: All lock changed in new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
We are so glad to know all went well with your appointment. Thank you so much for sharing your feedback. Your business is truly appreciated! Warm regards, Ashley

carol S.
09/2017
5.0
locksmith, doors
  + 0 more
From start to finish, a great experience. Jessica had me send her a picture of the door from both sides so that they could properly diagnose the problem and have the right replacement parts with them if necessary. She made the appointment, called back and told me the probable range it would cost to fix the door and then called when Brandon, the installer was on the way. Brandon did an excellent job, showed me what he had done and why, and the door worked better than ever with minimal repair. Then Jessica followed up to make sure all went well. What a class organization, do not hesitate to call them!
Description of Work: Front outer door not locking properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from Unlockit Locksmith & Security
We understand how busy our customers are, and we cannot thank you enough for taking time out of your day to provide such a detailed and thorough account of your experience with Unlockit. Nothing makes us happier than knowing our customers are fully satisfied. Your kind words and patronage are sincerely appreciated! Warm regards, Ashley

David L.
09/2017
5.0
locksmith
  + -1 more
excellent the technician was very knowledgeable and professional.
Description of Work: replace locks on 4 doors and other related door work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Unlockit Locksmith & Security
We truly appreciate your feedback as well as your business. Thanks so much for taking the time to share your experience! Warm regards, Ashley

Sheila S.
09/2017
5.0
locksmith
  + -1 more
They very willing to do everything that we asked.They are knowledgeable. The price was reasonable. I was very impressed.
Description of Work: They installed 3 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
Thank you so much for your kind words regarding your experience with our company. Nothing makes us happier than to know we were able to provide an outstanding experience for our customers. Thanks again for your feedback and patronage! Warm regards, Ashley

Lynelle G.
09/2017
5.0
locksmith, doors
  + 0 more
Manny was on time and very knowledgeable and pleasant. I offered a tip and he gave some of the money back. He also gave tips on securing the house.
Description of Work: Re-keyed doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Unlockit Locksmith & Security
We are thrilled to know everything went well with your service. Thank you so much for taking the time to share your experience. Your business is truly appreciated! Warm regards, Ashley Hamilton Customer Relations

Corey H.
09/2017
5.0
locksmith
  + -1 more
Door feels more secure. Tech was very professional; great customer service overall
Description of Work: Backdoor wasn't locking properly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Unlockit Locksmith & Security
Thanks so much for sharing your experience with others. Your business is truly appreciated! Warm regards, Ashley Hamilton Customer Relations

George M.
08/2017
5.0
locksmith
  + -1 more
Manny did a great job of recommending which looks to change. The job was done in about 90 minutes. Everything went smooth and it was done at a reasonable cost.
Description of Work: Re key locks on all exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275.6

Response from Unlockit Locksmith & Security
Thank you for taking time to leave some feedback. We truly appreciate your kind words, and your business! Warm regards, Ashley Hamilton Customer Relations

Margaret Q.
08/2017
5.0
locksmith
  + -1 more
Excellent. Very professional, knowledgeable technician.
Description of Work: Repaired very old dock lock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Unlockit Locksmith & Security
Thank you for sharing your experience! We truly appreciate your business. Warm regards, Ashley Hamilton Customer Relations

Contact information

4630 Woodstock Rd, Roswell, GA 30075

http://www.unlockitlocksmith.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Home Security Systems

FAQ

Unlockit Locksmith & Security is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 9:00 AM - 5:00 PM

Unlockit Locksmith & Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Unlockit Locksmith & Security offers free project estimates.
Yes, Unlockit Locksmith & Security offers eco-friendly accreditations.
No, Unlockit Locksmith & Security does not offer a senior discount.
No, Unlockit Locksmith & Security does not offer emergency services.
Yes, Unlockit Locksmith & Security offers warranties.
Unlockit Locksmith & Security offers the following services: Lock rekey, installation & repair. Security upgrades & consultation. Break in prevention & repairs. High security locks. Restricted keys. Door & window reinforcements. Master key systems. Panic bar installation & repair. Swimming pool & tennis court gates & locks. Access control systems. Camera installation. Safe service. Key duplication & extraction.
Vehicle keys

Contact information

4630 Woodstock Rd, Roswell, GA 30075

http://www.unlockitlocksmith.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 5:00 PM