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Plumbpros Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Founded in 1999 by Ruby and Michael Jordan, Plumb Pros Plumbing started out as a one truck operation offering excellent customer service, timely repairs and a level of quality rarely seen in the service industry. Being Family owned & operated has allowed us to continue with these values in excellence. We have seen modest growth throughout the years that has brought us to the four truck operation that we are today. We are not too large to take care of the smaller problems you may have and we are not too small for the larger ones. In fact, we’re just right. Our Mission - To customers – To offer exceptional and quality service at competitive rates. To respect our customers, their schedule, and their home with clean courteous technicians. To employees – To provide a pleasant work environment and opportunity for our employees to succeed to their greatest potential. We promise to supply all necessary tools and support to encourage the growth and development of employees' success and ours. Additional e-mail - [email protected]. Additional contact name - Ruby Jordan. Award winning. Gas Logs, Water Softeners, Sewer & Drain Cleaning, Drain Camera Inspection, Major & Minor Remodeling, including water damage & restoration

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing Repairs, Faucets, Water Heaters, Tankless & Conventional, Toilets, Well & Septic Tanks, Water Softeners, Copper Re-piping, Gas Piping Installation

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7520 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 476-500 of 520 reviews

G L W.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Plumbpros Plumbing Co
Thank you for allowing us to help you with these projects. You have been a good customer of our's for a long time.

Pam B.
10/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: In November 2009, Plumbpros replaced the main water service from the meter to my house after it was found that water was leaking. They were very responsive and did very good work. Later they also replaced my hot water heater and the pressure reducing valve. In 2012 I called and asked if someone could check a problem I was having with some other work that was being done in a bathroom. They came, explained the issue to me and did not charge me. I definitely recommend Plumbpros.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumbpros Plumbing Co
Thank you very much for allowing us to help you in your home. We are always pleased to hear great feedback on our company.

Pam G.
10/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: The plumber they set was rude and dismissive. He did not complete the job. When I posted my review on Angie's List the owner called me and was practically abusive. He told me that he couldn't allow a negative review and Angie's List would allow him to rebut it and take it down. That's exactly what happened. I discontinued my AL account and would never use them again

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$175

Response from Plumbpros Plumbing Co
This is not our customer. We have searched all of our data base and cannot find any information about this person. She must have our company confused with another. We are also contacting Angie's List to find out how this could happen. If reviews are legit, I respond to them whether they are good or bad, and do not deny doing the work.

Brian K.
08/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$725

Andrew D.
07/2015
4.0
plumbing, drain cleaning
  + 0 more
They were good.
Description of Work: I've used Plumbpros. They did change out a faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Fred S.
07/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicholas G.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Our water heater was leaking. I called PlumbPros because I had dealt with them before when we had a leaking toilet. Chris came over a couple of hours later. He diagnosed the problem as being a rusted water heater. He recommended a few different types of water heaters and I chose one. He was able to get it that day. He installed it in a couple of hours and we have had no problems with the work that was done. I have to admit that I don't know much about water heaters and what they normally cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert E E.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joy H.
07/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,900

Response from Plumbpros Plumbing Co
Thank you very much for letting us help you with your issue.

james H.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: very, very professional people. pricing was a little high, but it's plumbing, so that's to be expected. they brought most of their team to my house to help get us up and running as soon as possible, and even took the time out to show me how certain things worked, and what to watch out for. I will definitely use these guys again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Plumbpros Plumbing Co
Thanks again for letting us help you with your project and for also letting us help you in the future. Thanks, PlumbPros

soyung K.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Plumbpros Plumbing Co
We are pleased that you let us help you with your issue.

Rodney V.
06/2015
5.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: Replaced a leaky kitchen faucet with a faucet I purchased. It went great and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$127

Response from Plumbpros Plumbing Co
We are pleased that we could help you with this issue. We warranty everything we do so if there is an issue with what we have done, please let us know :)

Wendy B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a bathroom leak. They were prompt for the scheduled appointment and were very professional. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Response from Plumbpros Plumbing Co
Thank you very much the great review and allowing us to help you with your issue.

Stanley E.
02/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Plumbpros visited house (right on time) to provide suggestions on how to replace existing electric instantaneous water heater with gas; our intent was to hire them for the work. They seemed to do a thorough job of locating all the components and looking for the best ways to accomplish the task. They suggested an alternative, interconnecting the system in question with the existing gas water heater located at the other end of the house and adding a hot water circulating loop. We asked for estimates for both options. After more than two weeks, we still did not have an estimate so we called. We waited another week and called again. We then received a very cursory "ball park" estimate for each option, plus or minus $1000; nothing more specific. We could not proceed on that basis.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
5.0


Valerie W.
12/2014
5.0
plumbing, drain pipe
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carlos D.
11/2014
5.0
small appliance repair, water heater repair
  + 0 more
good
Description of Work: replace old water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Telena B.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I needed a new hot water heater tank which also included having to bring it up to code with an expansion tank. | |My technician was professional and nice and even arrived early.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Penda M.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a broken water supply line on the yard. I think it went well because it is still holding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah S.
08/2014
5.0
plumbing, drain pipe
  + 0 more
.
Description of Work: After receiving notice from the water department that I had a slow leak and confirming that my water bills were dramatically increased, I called PlumbPros to investigate the leak. Their rep came out and inspected first for the most obvious silent leak, the toilets. He then went to the meter and advised me that he had found the source of the leak. He started digging and found a crimp and break in the line to the house approximately 2 feet beyond the meter. He inspected the pipe to ensure that it was not a defective type material, assured me that this was a better, newer type product and he proceeded to repair the pipe. He was efficient and professional and took the time to explain the process. I am very satisfied with the service I got from this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Shawnie M.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Bathroom sink was leaking. Had to replace a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael B.
06/2014
5.0
plumbing
  + -1 more
Hrear
Description of Work: Garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mendy C.
04/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: I had a scheduling issue with them on this visit. They missed our committed time and we spoke about why they did. Michael is working on correcting the problem and we have scheduled another visit. Looking forward to having the problem in my home looked at.
Rating CategoryRating out of 5

G Spence S.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Hooked up plumbing after a new countertop and kitchen sink were installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Belinda C.
04/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I returned from vacation to find my water heater had leaked all over the garage. I called PlumbPros and they responded quickly. The price was reasonable and the water heater was replaced in a couple of hours. The repairman and his assistant were courteous and professional -- exactly what I've come to expect from PlumbPros!
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1700 Cumberland Point Dr SE suite 15, Marietta, GA 30067

http://www.plumbpros.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Appliance Repair - Small,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Gas Logs,
Tree Service

FAQ

Plumbpros Plumbing Co is currently rated 4.7 overall out of 5.
Plumbpros Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Plumbpros Plumbing Co does not offer free project estimates.
Yes, Plumbpros Plumbing Co offers eco-friendly accreditations.
Yes, Plumbpros Plumbing Co offers a 5% senior discount.
Yes, Plumbpros Plumbing Co offers emergency services.
Yes, Plumbpros Plumbing Co offers warranties.
Plumbpros Plumbing Co offers the following services: Plumbing Repairs, Faucets, Water Heaters, Tankless & Conventional, Toilets, Well & Septic Tanks, Water Softeners, Copper Re-piping, Gas Piping Installation

Contact information

1700 Cumberland Point Dr SE suite 15, Marietta, GA 30067

http://www.plumbpros.com