Founded in 1999 by Ruby and Michael Jordan, Plumb Pros Plumbing started out as a one truck operation offering excellent customer service, timely repairs and a level of quality rarely seen in the service industry. Being Family owned & operated has allowed us to continue with these values in excellence. We have seen modest growth throughout the years that has brought us to the four truck operation that we are today. We are not too large to take care of the smaller problems you may have and we are not too small for the larger ones. In fact, we’re just right. Our Mission - To customers – To offer exceptional and quality service at competitive rates. To respect our customers, their schedule, and their home with clean courteous technicians. To employees – To provide a pleasant work environment and opportunity for our employees to succeed to their greatest potential. We promise to supply all necessary tools and support to encourage the growth and development of employees' success and ours. Additional e-mail - [email protected]. Additional contact name - Ruby Jordan. Award winning.
Gas Logs, Water Softeners, Sewer & Drain Cleaning, Drain Camera Inspection, Major & Minor Remodeling, including water damage & restoration
Business highlights
26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing Repairs, Faucets, Water Heaters, Tankless & Conventional, Toilets, Well & Septic Tanks, Water Softeners, Copper Re-piping, Gas Piping Installation
I had the part there for the provider to install and he opted to use the faulty part, when I specifically requested he install the new part. He came back in to install the new part and he did not install that part properly and it ended up breaking a week later.
Description of Work: They came out to minor plumbing repair.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
GHASSAN S.
05/2008
5.0
plumbing
 + -1 more
Michael did a great job doing the above work. He came in on time, 9 am. It took him almost 6 hours to complete the work.
Description of Work: Replaced PRV, replaced hot water tank valve, installed copper line for fridge ice maker & installed auto circular pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$860
RUSTY B.
05/2008
5.0
plumbing
 + -1 more
Worked hard and long to get everything right. Very pleased. Will definitely use them again.
Description of Work: Installed 2 shower/tub inserts, toilets and vanities. They supplied one of the shower/tub inserts. Also had to correct/install plumbing to get bathrooms ready for this work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Reginald B.
04/2008
5.0
plumbing
 + -1 more
The technician was exceedingly polite, arrived on time and seemed very knowledgeable. The receptionist who took my call and information was also very pleasant and easy to work with.
Description of Work: Adjusted flapper chain on toilet. Adjusted sink pop-up assembly. Took bathroom sink pop-up apart and removed debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
STEVE C.
04/2008
5.0
plumbing
 + -1 more
I have used Plumbpros on three different occasions. The first involved installing a new garbage disposal. The company owner, Michael Jordan, was extremely professional and courteous, and prices are very reasonable. The second and third times were for sink repair issues, and Patrick and Caleb were both great to work with on these projects. Everyone who works at the company is extremely professional, including the receptionist. Great experience with this company, and I would highly recommend their services.
Description of Work: Installation of garbage disposal; replacement of water supply valves on two bathroom sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Chris M.
04/2008
5.0
water heater repair, gas leak repair
 + 0 more
I called three different companies for quotes. I really felt comfortable taking with the owner, Michael, on the phone. He was very friendly and professional. He sent Caleb out to give me a quote. I decided to go with them over the other two companies based on the friendliness of their staff. They were all three pretty close in price. Caleb came out three days later and performed all the work agreed to. He was very professional and really did a quality job. This is a family owned business and they really care about quality at a fair price. I highly recommend PlumbPros.
Description of Work: PlumbPros Plumbing added a gas line for a new gas range. They also put in a new 40 gallon water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DIANE W.
04/2008
5.0
plumbing
 + -1 more
Excellent service! An appointment was scheduled the day that I called. He diagnosed the problem very shortly, fixed it, and was on his way. Very professional and very nice!
Description of Work: I had a stain appear on a downstairs ceiling. Patrick came out that afternoon and diagnosed the problem very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Debbie K.
03/2008
5.0
plumbing, drain cleaning
 + 0 more
Good. When I placed the call they were willing to come out that day. However, due to my schedule made the appt for the following morning. Installed disposal, contractor ran to a hardware store to get parts for water dispenser. Cleaned up afterwards. Did discover a leak after he left, but came back the following day to tighten and secure.
Description of Work: Replaced/Installed new garbage disposal; hooked up water dispenser line and filter. Checked bathroom drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
DIANE L.
03/2008
5.0
plumbing
 + -1 more
Super! I will definitely call them if I have a plumbing issue again. Caleb was professional and very friendly.
Description of Work: Caleb replaced the guts of 3 toilets that were constantly running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TENNY W.
03/2008
5.0
plumbing
 + -1 more
He showed up early (after calling first) and completed the job without any problems. Previous plumbers told me I needed an expansion tank but Michael told me I did not since I already had an expansion valve. He saved me more money than previously expected.
Description of Work: Patrick installed a hot water recirculation pump for me which I supplied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Dionne N.
03/2008
5.0
plumbing
 + -1 more
They were good. They came on time, completed the work when they said they would, they stayed true to their estimate, which was very reasonable. Thanks for a job well-done!
Description of Work: They upgraded the plumbing in the entire townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rodney H.
02/2008
5.0
plumbing
 + -1 more
I emailed and left a message with PLUMBPROS the night of the problem. I got a return call from the office around 9:00 am the next morning advising me a plumber would be available between 1:00 and 3:00 pm. Around 10:00 am Michael Jordan called and said he could come to the house within the next half hour. He assessed the problem, quoted the price of the repair and got to work. When he was satisfied with the repair, he showed me what he had done and guaranteed it for 6 months.
Description of Work: A cracked plastic coupling outside the house had to be dug down to and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$211
Georgia Beth S.
02/2008
5.0
plumbing
 + -1 more
They arrived on time, figured out great solutions to issues they encountered along the way in our quirky old house, and called in extra help to make sure the job was completed on schedule. A week later, they came back free of charge to follow up on an outstanding issue and made sure everything was done correctly. Not only will we definitely hire them again, I can't imagine we would consider anyone else.
Description of Work: PlumbPros installed a new bathroom vanity with fixtures (we purchased vanity in advance), new shower faucet & knobs, repaired a kitchen sink leak, and repaired an ice maker line to our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$517
Heather H.
01/2008
5.0
plumbing
 + -1 more
It was a great experience. He also gives a six month guarantee on his work.
Description of Work: Michael checked our leaking toilet, determined the problem, fixed it, and didn't charge an estimate fee. He also checked my loose kitchen faucet as an afterthought on my part, and he was cheerful and willing to help out on that, too, on the spot. He only charged an additional $10 for that. Then, he went up the hill to my neighbor's house to install her dishwasher (she asked about him when seeing his truck from our bus stop!). He did all this in the later afternoon when many plumbers are already headed home or out to a pub!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CATHY S.
01/2008
5.0
plumbing, water heater repair
 + 0 more
This company is wonderful. Their customer service is excellent. They provided a good quote and were on sight on time. Caleb was very nice. He answered all questions, did a great job with the installation, and left everything neat and clean. I would not hesitate to use this company again and would highly recommend them to others. They did excellent work for a reasonable price.
Description of Work: PlumbPros replaced a defective water heater, and installed a new disposal and kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
NADE & CHRISTINE H.
01/2008
5.0
plumbing
 + -1 more
Everything was great. He has good helpers that come on time. They are thorough and do a good job. They just do the work and then go. I would use him again in the future when needed.
Description of Work: They came out and did some plumbing work for me. I have used them several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
skip M.
12/2007
5.0
plumbing
 + -1 more
Excellent service. Called on Wednesday afternoon and scheduled for Friday AM. Got a call at 8:30 they were on the way. Looked at the job and gave me a verbal quote. He had to drill thru the wall and a cabinet to install. Looks great and works great. He did an excellent job. Cleaned the area after he left. The quote was right on the money. Ask for Caleb.
Description of Work: Put in new sink and drain in finished basement bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Cedric B.
12/2007
5.0
plumbing
 + -1 more
The agent was running late because of traffic but called well in advance. He gave me an estimate to install a bathtub and sinks for a bathroom remodel. He also made suggestions to correct my water pressure problems. Additionally a leak was discovered under my kitchen sink which he repaired. He offered to take the $65 from the overall work of the estimate he gave should I have the work performed.
Description of Work: Fixed a leaky sink and gave me an estimate on a bathroom remodel and analysis of other work that should be performed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$65
JON AND EILEEN S.
11/2007
3.0
plumbing, water heater repair
 + 0 more
Michael and a helper from Plumbpros showed up within the time allotted (range of time was 1-3PM, arrived at 1:30PM) and immediately gave my wife an estimate (orally) for the work to be performed - $150 to repair the sinks and $350 to install the tankless hot water heater. We authorized the work and within 15 minutes they had all the repair work completed. When it came to the tankless hot water heater, they had to go out for parts. Work seemed to progress at a normal pace. Around 6PM they indicated that they needed to go back out for more copper tubing. Work was not completed until shortly after 8PM. We were not informed that work would take this long. If we were, we would have rescheduled for another time. During this time we had no water and could not begin to prepare dinner. While the final bill was about what the estimate was, we expected a lower bill since the repair work only took 15 minutes. Also the $20 off for first time customers was not added to bill.
Description of Work: Repaired leaky faucets (2) in the master bathroom and the kitchen faucet. Also replaced kitchen sink sprayer. Parts were not provided by them. Also installed a tankless hot water heater for the kitchen sink in the basement. This involved running water lines to and from the tankless hot water heater.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$500
Response from Plumbpros Plumbing Co
IF WE WOULD HAVE KNOWN THAT THE JOB WAS GOING TO TAKE SO LONG WE WOULD HAVE LET THE HOMEOWNERS KNOW. CONTRACTORS DO NOT KNOW EXACTLY HOW LONG A JOB WILL TAKE. WE GIVE ALL PRICES UP FRONT. IF CUSTOMERS HAVE A PROBLEM WITH OUR PRICES, THEY NORMALLY TELL US UP FRONT NOT AFTER THE JOB IS FINISHED. WE HONOR OUR COUPONS, BUT IT IS A COUPON AND NEEDS TO BE PRESENTED.
Bob B.
11/2007
4.0
home remodeling
 + -1 more
Michael picked up the toilet on the way to our house (he had to call to get the desired model number, even though I had given that information to someone else at the company when we scheduled the job. He installed the new toilet in the first floor bathroom and in the process scratched the hardwood floor in the bathroom which has just been refinished due to the old toilet leaking. He fixed the water supply line for the upstairs toilet, but had to go to the home improvement store to get different parts. He denied damaging the floor when putting in the new toilet and refused to pay for the damage.
Description of Work: Purchased and replaced the toilet in our first floor bathroom and repair the water supply line to the upstairs toilet.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$140
ELIZABETH W.
10/2007
5.0
plumbing
 + -1 more
I would call them again for another job if needed.
Description of Work: I called to get an estimate for some plumbing work done. They were the lowest estimate I received - $125. They were very polite and were going to come out the next day to do the work, but I found someone to come out today. A very nice gentlemen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephanie G.
10/2007
5.0
plumbing
 + -1 more
Excellent! We had several things that needed to be done but most of the issues were caused by another plumbing company who never could fix the issues and just complicated the situation more. Michael did a complete walk through and gave a clear estimate and the price remained the same (with the exception of a part that was understandably unforeseen). I would recommend this company to everyone.
Description of Work: We had several miscellaneous problems in different bathrooms and kitchen that just needed to be done - leaking and rocking toilets, broken tub drain, loose backwards sink faucets, foul smells from sink drain, leaking instant hot water tap, shower caulk repair, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Diane F.
10/2007
5.0
plumbing, water heater repair
 + 0 more
I called Plumbpros at 8 a.m. on a Monday morning and requested a service call. They scheduled a service call for mid-morning that same morning. Michael Jordan from Plumbpros arrived ahead of schedule, identified the problem with the water heater, and installed the necessary part to correct the problem. He also replaced a stopper in my bathroom sink. The jobs were both completed within approximately an hour. Plumbpros was prompt, efficient, and courteous. I would not only use this company again, but I have also recommended them to others.
Description of Work: Plumbpros Plumbing Co. serviced my hot water heater that was no longer heating water, replacing a part in the water heater to correct the problem. In addition, Plumbpros replaced the stopper in my bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
PATRICIA W.
09/2007
5.0
plumbing, water heater repair
 + 0 more
Plumb Pro did great work and were very pleasant. They were on time and cleaned up after completing the work. I found them on Angie's List and I would definitely use them again.
Description of Work: I had them reseal my water heater and they also replaced the water intake.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
LARRY B.
09/2007
5.0
plumbing, water heater repair
 + 0 more
They did a great job and I was very pleased with them. I would recommend them to others because they gave me a competitive fair price and did a good job. They did exactly what they said they would do and they were on time.
Description of Work: They replaced my 40 gallon water heater because my old one wasn t working properly. The job took 3 hours.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Appliance Repair - Small,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Gas Logs,
Tree Service
FAQ
Plumbpros Plumbing Co is currently rated 4.7 overall out of 5.
Plumbpros Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Plumbpros Plumbing Co does not offer free project estimates.
Yes, Plumbpros Plumbing Co offers eco-friendly accreditations.
Yes, Plumbpros Plumbing Co offers a 5% senior discount.
Yes, Plumbpros Plumbing Co offers emergency services.
Yes, Plumbpros Plumbing Co offers warranties.
Plumbpros Plumbing Co offers the following services: Plumbing Repairs, Faucets, Water Heaters, Tankless & Conventional, Toilets, Well & Septic Tanks, Water Softeners, Copper Re-piping, Gas Piping Installation
Contact information
1700 Cumberland Point Dr SE suite 15, Marietta, GA 30067