I received a number of quotes for hardwood floors and landed on Bel Floors. My initial conversation with Eddie was very informative and helpful while selecting dimensions and quality of the flooring to install. This information and the time spent to explain the details were, for a start, a deciding factor for why I chose Bel Floors. He spent the time with a potential customer. We chose Bel Floors, and the process for this installation was seamless. The most important thing a customer wants is communication and that is what I received from Eddie. Answered and returned calls were excellent. From there, they delivered the wood to acclimate and informed me of a future install date. Beyond this was the install. They installed it quickly but with quality with an end result that looks unbelievable. I enjoyed working with Eddie and Robert and would highly recommend them to friends, family, and the next customer. With any large investment, like whole house wood flooring, you, the customer want to be informed, educated, and see the process completed smoothly. This was my experience with Bel Floors. I truly feel Eddie and Robert appreciate quality craftsmanship and strive to produce it.