Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 126-150 of 1262 reviews

Hermes G.
04/2017
5.0
carpet cleaners
  + -1 more
Great Job, staff is super professional and excellent customer service. Will hire them again, and recommend to my frineds.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

haley H.
04/2017
5.0
hardwood floor
  + -1 more
Norman and his team did a great job. They sanded and stain my old hardwood floors and they now look brand new! They were very professional and I could not be happier with the results. I even accidentally scratch one of the floors right after they left and they came back to fix it no charge.
Description of Work: Hardwood Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris T.
04/2017
4.0
carpet cleaners
  + -1 more
OK, they were a typical cleaner. Staff a little strange.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


John B.
04/2017
4.0
carpet cleaners
  + -1 more
Good. The deodorizing 'extra' only lasted a few days, I wouldn't order that again. Professional, friendly, hard working young man!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Geneva P.
03/2017
3.0
carpet cleaners
  + -1 more
It took a few weeks before I could get my service done, actually, it took almost a month!!
Description of Work: Four rooms of carpet was to be cleaned and sanitized.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


shaka H.
03/2017
1.0
carpet cleaners
  + -1 more
Worker refuse to do the job because the three rooms I selected to have cleaned were not right next to each other and refused to perform the job and stated that he had another job to go to. Absolutely horrible service.
Description of Work: $99 for 3 Rooms of Eco-Friendly Carpet Cleaning Plus a Hallway

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Double N Services
Thanks for taking time to review. Based on our investigation into this complaint, and a few more complaints about this Tech, we didn’t have a choice but to fire him. We tried re-training, setting goals for him to improve, all to no avail. As compensation, we are willing to clean all your carpets at no cost to you. Please call using info below to set up an appointment. Double N Services 770-845-4303 Over 1200 Reviews Angie's List Super Service Award Winner- 2021 Carpet Stretching ,Repairs, Sales & Installation Wood Floor Cleaning, Refinishing & Installation Carpet & Upholstery Cleaning Tile & grout Clean Drapery Cleaning Total Air Duct Cleaning Total Maid Services - Move In/ Move Out 24 Hour Water & Flood Damage Remediation 770-845-4303 [email protected] [Hyperlink Removed] [Hyperlink Removed] [Hyperlink Removed]

Harry P.
03/2017
5.0
carpet cleaners
  + -1 more
He did an excellent job and moved some things that I did not think he would do. Top notch.
Description of Work: He did our rugs and stairway and was great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zoica M.
03/2017
5.0
carpet cleaners
  + -1 more
Very professional and courteous service person. However, I would not do it again because the method used is not really pulling out the product from the carpet and I did not know how they would address the Berber carpet.
Description of Work: carpet clean

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Terri O.
03/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Very well, and very professional. We really appreciated them calling the morning of the scheduled appointment, especially because we were unexpectedly out of town that day. They graciously offered to reschedule and were on time for the new appointment. Very pleased with the service.
Description of Work: Carpet straightening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RJ G.
03/2017
5.0
carpet cleaners
  + -1 more
Alex came the very next day, so professional and courteous. A true artist in his profession. So pleased with his work, took his time to clean our carpets the right way. We said he was a magician with a wand....the carpets looked great and all smelled very fresh and clean. Very happy! He also treated our carpets with the protecting spray, because of all the clay dirt and of course the doggies and little ones. Thank you Norman for scheduling Alex for us, it is great to find a business that does such a fantastic job!
Description of Work: Three Bedrooms, one hall, one large front room area carpet and stairs - needed deep cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Courtney L.
03/2017
5.0
carpet cleaners
  + -1 more
Alex was great! Not only did he do a great job cleaning my mom's carpets but he pointed out some issues we had not seen and remediated them for free. I would highly recommend- very easy to work with and great personal touch. We will be using again soon!
Description of Work: Carpet cleaning 2 rooms and some stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
03/2017
5.0
carpet cleaners
  + -1 more
Alex arrived right on time and thoroughly explained how Double N cleans carpets before starting the work. He was very personable and made it clear that his company wanted me to be a satisfied customer. Alex also told me about a couple of other services that Double N provides and offered to arrange estimates if I was interested (I was). In no time at all, Alex had the carpet looking like new--and I mean, like a brand new carpet! Do not hesitate to hire Double N Services; they care about their customers and deliver both high quality and good value.
Description of Work: Needed carpet cleaned in large front room, an area of heavy traffic in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathryn D.
02/2017
5.0
carpet cleaners
  + -1 more
The work was performed to perfection! Noticeable results! Ask for Alex, who was professional and knowledgeable!
Description of Work: 25 year old white carpet deep-cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Tia A.
02/2017
5.0
carpet cleaners
  + -1 more
Excellent and very professional. Will definitely use again.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stephen W.
02/2017
5.0
carpet installation
  + -1 more
Service was performed well and carpet looks much better after re-stretching was completed.
Description of Work: Living room carpet re-stretching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alvin W.
02/2017
5.0
carpet cleaners
  + -1 more
not well could have had the job done by Servicemaster for the original pricing. of $99.00
Description of Work: Work was done however there was an added $78.00 for pre-spray. now I am in the hospitality business and it's part of carpet cleaning to pre-spray, it's not an added procedure. I am really getting fed up of Angie's l.List this is the third time the price is different from what was purchased.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$177

Response from Double N Services
As is always the case, restorative cleaning(not pre spray) always requires more. It is cleaning your carpets two or three times to get carpets back to where it is supposed to look like. This requires more solutions, time and effort. It is difficult to tell over the phone, when appointments are being scheduled,if your carpets need it or not. It is always a matter of choice whether you want to get the restorative package , though we highly recommend. I see you gave us all 'A's and a 'C' for pricing only. This tells us your carpets were transformed and goal was met. We recommend you schedule carpet cleaning at least twice a year for heavy traffic and once a year for light soiled carpets. Your carpets will not need restorative cleaning if you stay with this program. I will call you personally to schedule your next appointment. Humbly submitted, Norman Double N Services 770-845-4303

Roy R.
02/2017
4.0
carpet cleaners
  + -1 more
We had some significant problems initially with the first technician they sent out. He was argumentative, unprofessional and several hours late. This concern was brought to the attention of Angie's List and the owner of the business. The owner was apologetic and came and did the work himself, he did an outstanding job. It's unfortunate that the first technician was such a poor ambassador for the company given the quality of work that was ultimately done.
Description of Work: cleaned the carpets and hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Valerie S.
02/2017
3.0
carpet cleaners
  + -1 more
Not pleased with the overall service
Description of Work: Deal was $99 for 4 rooms. I had 4 rooms, but tech told me because my master bedroom has a sitting area this is considered 2 rooms. On top of that I was charged additional money because of the type of carpet I have (Berber). I knew stairs were additional; however after tech left I still saw some areas not clean. Overall not pleased with service. Tech was very professional in his communication to me about the extra charges, but I had already paid for the "deal" and needed to get carpets cleaned.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Brittany W.
01/2017
5.0
carpet cleaners
  + -1 more
The whole process was easy. Was able to schedule for the most convenient time for me. Service showed up on time and got right to work. Was done pretty quickly and carpet looked great! Would definitely use again!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charles W.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional, Alex did a thorough job. Would use them again for sure.
Description of Work: Carpet cleaning of 2 rooms/hallway, stair Rug cleaned Sofa cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Leanda N.
01/2017
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
These guys are awesome. We had them come stretch and clean our carpets in our home after living in Europe for 5 years. They are highly professional, super friendly and hard workers. I loved their work so much on my carpets that I booked on the spot for them to refinish our hardwood floors in 2 days. Highly recommend and will be having them install our basement carpeting and tiles once we are ready to finish our basement.
Description of Work: Stretch carpeting on stairs, landing and 2 bedrooms. Clean carpets in 5 rooms, 1 bath, landing and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew A.
01/2017
5.0
carpet cleaners
  + -1 more
The technician arrived on time. Did a thorough job. Everything looked great. We purchased the $99 Angie's List deal. We did buy the up-sell to deep clean for an additional $75-100 (can't recall the exact price). The carpets looked great. One thing I must say is at first they wanted to schedule the service for Saturday, December 24th (aka Christmas Eve). As a fellow service industry business owner, I'm not fond of working technicians on Saturdays and especially holidays (even if it's "just" Christmas Eve and not Christmas Day).
Description of Work: Carpet cleaning in 4 rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy C.
01/2017
5.0
carpet cleaners
  + -1 more
I requested Emmanuel as he has been to my house several times before and is the best carpet cleaner I have ever used in my life and I have been married 33 years so that covers a lot of carpet in a lot of houses! He is so nice, so efficient and very professional! Even my mother, who is a clean freak, thought we had bought new carpet as he had done such a great job. I also appreciated that he was listening to me as we are going to need new carpet soon to put the house on the market and he let me know that this company also sells carpet! Thanks for the info!
Description of Work: I needed carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Roy R.
12/2016
3.0
carpet cleaners
  + -1 more
Poorly. It was disappointing and frustrating to have a service provider not do service without any attempt of resolution. The owner was extremely apologetic for the worker and offered to do the work himself at a later time in an effort to make good on the deal.
Description of Work: Refused to preform the services unless I payed extra for a multi-level home.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Alma G.
12/2016
5.0
carpet cleaners
  + -1 more
Very well (extra fee due to type of carpet) Well worth it.
Description of Work: Carpet lower level cleaned Areas bedroom great room and hallway All services completed in timely and professional manner Area smells so good! Thanks Alex for a job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day