ENVIRONMENTAL TURF MGMT INC

I've used this company for years but recently in the last few months weeds have overtaken my yard and I'm not even sure if they come out to do anything outside of sticking a bill in my door. What's odd is that given how bad the yard looks they still put a sign out there letting all the neighbors know who to avoid.

Terrible!!! On the first treatment, my property (gate) was left unlocked, after asking them to ensure that this was done. 2nd treatment was scheduled, but on the date of the appointment, I was called to be informed that because of a chemical that I needed was out, I'd be scheduled the following week. Called the Thursday of the following week and requested to speak with a manager, NEVER got a return call. Called an canceled my service. Receptionist didn't bother attempting to resolve the issue, or keep a customer. Poor communication and professionalism.

Not well. They tell the customer one thing then don't follow up...oh yes we will put that in your file but none of the service people ever seemed to know anything that was in the "file". I just found them unprofessional. They rarely came to the house to weed and feed when the weather was nice but let it rain and here they came. They were informed time and again the yard has zoysia sod which has a tendency to hold water. The "service" men never left a comment about the yard, I personally had to call THEM when the grass had fungus. I hired this company because of what they wrote on their site, well I most assuredly misjudged them. When I had enough of them I called to cancel the woman didn't even care she did not ask what the issue was or if it could be resolved. They are akin to so many companies in today's environment they have too much business. Very disorganized company.

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They are very easy to work with as far as customer service.  They are punctual.  The price is reasonable.  I just don't think my lawn is thriving under their treatment.  I'm finding bald spots where I haven't had any in 14 years.  I've used them for at least one year.  I'm definitely considering using someone else come this spring.

They've taken care of our lawn for 3 years now and they've done a good job. They even give you a discount if you refer someone. I'm kind of old fashioned and I've had other people service my property before, but they have not done the job as well as one particular person there named Alan, and they've really accommodated us with this request. I have recommended them to others.

The gentleman who worked with me, Heath, was very patient in working with my schedule. He made 3 trips in all and patiently explained their measurements and the process. I received a discount from my neighborhood association, which they cheerfully gave me.

They have been very professional to deal with, responsive, promptly return phone calls, and come back out if we have any concerns. Overall they have been really good, and the grass is coming in well.