The owner, Lee, is very professional and quite personable. He explained what was needed and how the work would be done, provided a reasonable quote, and was prepared to do the work that same day. I will certainly recommend Yes Sir Services to my friends, relatives and neighbors.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Stuart S.
06/2012
N/A
Did a very nice job cutting in new carpet where a section had been damaged, you can hardly see the seem! Very nice gentleman.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Sandra T.
06/2012
N/A
The young man who did the work in my home was very professional and friendly.His respect of my time was much appreciated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andy G.
06/2012
N/A
Extremely friendly and loves his job! Even if the work was poor, his attitude would probably make up for it, but the good news is that the work was great. He took great care in every step of the process.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne B.
06/2012
N/A
Very helpful to work with a professional that is engaging and informative.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane V.
05/2012
N/A
Steve was professional,courteous and wanted to ascertain I was pleased with job he did for me. And YES my husband and I were please. would definitely use him for future needs and would recommend him to other persons needing professional carpet care. Company owner,Lee, was also very professional and wanted to please. We will use YesSirService to do some other home repairs for us. Thanks,guys!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
robin c.
05/2012
N/A
Great experience. Will happily use them again and recommend to others!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nikki T.
05/2012
N/A
Fast, friendly service! The repair looks great - no evidence of repair at all. The owner came out the same day and performed the work in a very professional manner. Would recommend!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Karri j.
05/2012
N/A
Steve who worked on our carpets was very friendly
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Terry T.
05/2012
N/A
The young man Steve was very nice and worked hard to repair a small section of hallway carpet.However he was careless with his carpet stretcher and other tools and banged the walls as well as baseboard several times chipping off and making small devits along the way.He also cut the replacement carpet a little short and the seems are quite evident shows the carpet was a cut replacement and all seems are visible and you can actually see the pad underneath the seams in some places.$150 for a one hour job using my own carpet I had in attic and the quality of work is not some one I would hire again.As I said earlier Steve worked hard and was nice
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
2.5
CECIL C.
05/2012
N/A
THE TEAM WAS VERY KNOWLEDGABLE. MUCH MORE VALUE THAN SEARS
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Barry H.
05/2012
N/A
Steve was very personable and capable in the stretching and cleaning of my carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
James N.
04/2012
N/A
Friendly and quick service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
beth m.
04/2012
N/A
We were told that the cost would be between $159-$189 when I spoke to them on the phone. My husband drove to Gadsden because I had to work. The gentlemen were very good...for $329! Also, I was told that there was a life-time warranty on the stretching and my husband understood 5 years. We will just have to wait and see what happens. They were on time, called ahead and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Christy L.
04/2012
N/A
Outstanding customer service. Extremely professional, thorough and accomodating. I strongly recommend this company and will definitely utilized their services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
lynn w.
04/2012
N/A
Ecellent service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kim c.
03/2012
N/A
The quote we were given was less expensive than any of the other vendors. This was due to the fact that the carpet cleaning procedure was not the traditional "steam" cleaning procedure. The "dry" cleaning was not the best method for our home. So what you pay for is what you get with this cleaning method.
Rating Category
Rating out of 5
quality
1.5
value
1.0
responsiveness
3.5
Eric A.
03/2012
N/A
I had carpets in three rooms stretched plus walk-in closets. The service person was courteous and professional. The work looks excellent. The cost was significantly more than I had anticipated. If I would have had the time I would have sent them away and got a few more quotes.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Mary Jo and Pat D.
03/2012
N/A
Overall, a good experience. The equipment used did mark/gouge the baseboards. I was able to correct with wood stain. Wonder what problems painted baseboards would present.