A&E Fencing

This is a review for A&E Fencing (contractor) of Newnan, Georgia. A&E fencing is owned by Andrew David Moore of Luthersville, Georgia. We had a number of issues with A&E during the April 2019 install of over $5000 in fencing. We DO NOT recommend A&E Fencing We installed an 8 foot chain link fence one year ago. The contractor was aware we were installing privacy slats on the fence. About 100 feet of the fence bent. A&E will not repair the fence. A&E states the fence was installed according to manufacturer specifications but will not provide the name of the manufacturer so that we can file a claim for manufacturer warranty. We will take down this negative recommendation if A&E will provide the details of the manufacturer warranty and show us the specs and wind load calculation they used to install our fence. Without looking at the damaged fence, A&E says storm/wind caused failure and although YES IT WAS very windy, the fence is located in a wooded area between two homes and not on open flat ground. We had multiple reputable fencing contractors visit to give us a quote to repair the fencing and all said the wind would not have been an issue had the fence been properly installed by A&E taking into consideration site conditions and wind load for the slats. A&E did not use the right gauge of line posts and did not set those posts deep enough. He used line posts appropriate for a 4-6 foot fence not an 8 foot fence with privacy slats. A&E also states we didn't ask for commercial quality but according to the six different fence supply companies in the Atlanta region we called anything over 6 feet is considered commercial requiring heavier material. We also reviewed specifications on Chainlinkinfo.org, steelcofence.com and hooverfence.com. We monitored the entire A&E install. The line posts were not installed deep enough. A&E’s crew dug 12 inch deep holes (I went out and measured during the install) then used a manual post driver to pound them deeper. At “most”, the posts were installed 24 inches deep but were likely less because many of them were trimmed several inches after they were installed. They should have been set 32 – 40 inches deep. His crew also used only TWO 50 pound bags of cement to set eleven line posts. We discussed our concerns with A&E. He argued with us that we didn’t know anything about fencing and was questioning his integrity. We specifically asked him the size of the line posts and he told us he did not know what they were. We asked him if he had considered the wind load of the fence with the slats and he said he had installed these type of fences before and that his lifetime warranty would cover it if there was an issue. We also had issues during the install of our ranch rail fence. Two days into the install we noticed the crew was not putting up the wire. We were informed we did not ask for the wire. Despite showing A&E his own quote approving the fence WITH the wire he continued to claim he never meant to include it and we were trying to scam him. Ultimately he installed the wire. His crew dismantled the partially installed fence, threw the material on the ground near the road where it sat over the weekend and then re-installed the boards, many of them split and damaged. A&E’s crew also damaged our Xfinity underground cable line and we were without telephone, internet and television for two days. The location of the damage was in a direct line 8 feet from the pole bringing in the cable to the house – not out in a field or the middle of the yard. A&E contractor’s website FAQ page states “At least 5-7 working days before we start your job, we will place an excavation request call to PA 1-CALL. This request dispatches representatives of companies that may possibly have underground lines on your property. If there are lines, they are marked with paint or flags which tell us where we can and cannot dig.” A&E failed to make the PA 1-Call and blamed us for the break because we did not tell them there was cable on that side of the house. Only after a heated discussion did he agree to pay for the Xfinity reconnect fee.