Pumpco Septic Services

Septic Systems, Plumbing, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Pumpco Septic has over 15 years experience. All of our Technicians are State Licensed, Friendly and here for you! We have the most affordable prices around! We offer 10% off on Seniors & Military.

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

High Pressure (Jetter) Sewer & Drain Cleaning, Power Rooter Snaking & Drain Cleaning Lines, Septic & Sewer Pumps Installed, Septic Tank Pumping & Repair, Septic Lines Jetted & Rooted, Troubleshooting Septic Problems Septic to Sewer Conversion, Certified Septic Inspection Letter & Drainfield Restoration Treatments, Field Lines Installed, Drain Field Lines Repaired and Replaced

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-19 of 19 reviews

Marc P.
09/2024
5.0
septic tank
  + -1 more
Great job great customer service super fast and efficient. Would higher again.
Description of Work: Pump tanks out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sean H.
01/2024
5.0
septic tank
  + -1 more
We had some issues with our septic system after we moved into our house. We dealt with one company that unprofessionally estimated the cost of repairing/replacing our system. We sought a second opinion from Pumpco. They precisely estimated the cost of the installation and did not exceed their quote. They set a schedule and completed the work as they said they would. They are well organized and have a great staff. From Steve, the owner, who has a vision to support the local community, Joe with a massive 6-6 frame who has delicate machinery skills, and Amanda who coordinated it all with her bubbly personality. Pumpco exceeded our expectations, and we highly recommend them. Sean and Paula of Duluth
Description of Work: Repair or replace drain field

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth G.
08/2023
5.0
septic tank
  + -1 more
This company was timely in their arrival, professional and considerate. They pumped out my septic tank, didn’t leave a mess, (I do have a manhole so no digging was required), and cleaned up after the job was done. I will use them again and I will recommend them to friends and family.
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Pumpco Septic Services
Thank you for your kind review 😊

Kimberly R.
05/2023
5.0
septic tank
  + -1 more
They called right away, were able to schedule the work right away (the same day), communicated when they were on their way, got it pumped out so that my septic is back in good order, and even helped out a little extra for me just to be kind. I am so thankful and can recommend them very highly!
Description of Work: Pumped out my septic tank.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pumpco Septic Services
Thank you for your kind review!

Jewell F.
02/2023
5.0
septic tank
  + -1 more
Needless to say that plumbing issues are a problem. A wits-end problem. My advice...try Pumpco. Efficient, prompt, professional, customer-oriented. My choice for septic needs. Fair pricing.
Description of Work: Septic Tank needed pumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elaine S.
12/2022
5.0
septic tank
  + -1 more
they repaired it very well. they were very respectful in the property they left the area very clean and tidy which is very rare to other service professionals. they cleaned everything in detail.
Description of Work: I had a break stewer line that needs to be repaired an empty septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pumpco Septic Services
Thank you! We take pride in satisfying our customers

Charles M.
01/2020
5.0
septic tank
  + -1 more
Excellent. Quick response, professional, informative. I would not hesitate to call again. Highly recommended.
Description of Work: Septic tank inspection and pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jim L.
01/2019
5.0
septic tank
  + -1 more
Outstanding service! Contacted them about 11am, made appointment for the following week. They called back a bit later and asked if they could come by immediately. I was home so they came by within the hour, located the tank which was 4 feet below the surface. Upon digging, which was done expertly without disturbing the surrounding shrubs, and uncovering the cover plate, it was found that the concrete baffle was corroded and broken. The crew completed the repairs, pumped the tank and did a great job replacing the soil. All in just over two hours. Overall a great experience.
Description of Work: pump out septic tank and replace Tee on baffle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carole H.
01/2019
5.0
septic tank
  + -1 more
Joe and Jorge worked hard in the rain to solve a 25 year old problem of the less than adequate slope of the line from the house to the tank. I am looking forward to a snake-free year, thanks to them.
Description of Work: dropped the level of pipe entering and leaving tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Anna R.
06/2018
5.0
septic tank
  + -1 more
This service was provided a couple of years ago so my memory of the details is sketchy. What I do recall is how knowledgeable and efficient the owner and his team were in finding the problem and providing a creative solution for correcting it, saving us a lot of work and costs.
Description of Work: The septic system was not draining sufficiently and was needing to be cleaned out on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

rick S.
03/2018
5.0
plumbing, septic tank
  + 0 more
Made. one call and left a message on voicemail .Within 10 min thr owner callef me bsck quoted me a flat price of 350$ to empty our 1000 gallon tank . WIith so many companies having hidden fees to add onto the bill for example " if sludge is over 8 in in depth there is an additional charge but cant say til i pump it out" and know for sure"! And naturally by that point in time im obligated to pay the extra charge Pumpco calls me the next. morning. as planned then said He could be here in 30 min and was. He gets here begins to pump tank and was ffinished hoses packed (no spills!) hands me the invoice. with our initial quote of 350. all in 30 minutes time. Professional ,prompt and courteous. knowledgable and. strait up honest. I willl most definately. use Pumpco iagain and I highly reccomend. these guys to anyone having septic system issues. I was not paid or offered any discount for writing a review of praise. .. I was so ticked off by the other guys playing. "mystery pricing games " that after the pleasant experience. dealing with JC & Pumpco Im just putting credit where its due. Many thanks Pumpco. customer R.Gaines
Description of Work: Septic tank pumped out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom I.
09/2017
4.0
septic tank
  + -1 more
Fine, then they said I need the "greasetrap" cleaned out. That was an additional $300.00. This is a pattern that many of these companies follow. Wasn't the first time, won't be the last. Next house I buy will be on sewer so I won't have to deal with septic companies or system issues again.
Description of Work: Septic pumping

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Nancy H.
02/2017
5.0
septic tank
  + -1 more
It went very well. Steve came out as promised. Resolved the problem quickly and for a fair price. It coast me about 1/4 of what the last sep ic tank service cost
Description of Work: Had my septic system backup into the house on the night before Thanksgiving. I put a call into Pumpco on Thanksgiving. I didn't expect a return call till Friday,but Steve called me Thanksgiving day and we set up an appointment for the next day. Steve arrived at the promised time and found the problem. He fixed it for about half of what I expected to pay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pumpco Septic Services
Thank you so much for your review! Happy we were able to assist!

Paul D.
11/2016
5.0
septic tank
  + -1 more
Job went well. Crew did a nice job, very thorough.
Description of Work: Cleaned out septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Pumpco Septic Services
Thanks for the review!

Elizabeth R.
08/2016
5.0
septic tank
  + -1 more
Steve (the owner) was very honest and went out of his way to help us. We asked him to come out to get an of our septic system for our DFCS Foster Care application. He inspected the system and found a crumbling cement exit pipe that was original to our 1986 house that was causing the system to drain improperly and would eventually cause a backup. We fixed the pipe and he didn't charge us for the inspection and letter for DFCS (other companies were going to charge us $150). Two months later we were having a patio put in to our backyard and were worried that the workers may hit the drain field as they were excavating. Steve came out FREE OF CHARGE and identified where the tank was located and where the drain field started so the workers wouldn't hit it. Unfortunately the workers had put a footer 3" above the new pipe but Steve said it may or may give us issues and told us what to look out for and how much it would be to fix if the patio people had cracked the new pipe. His exact words were "I don't want you to spend money if you don't have to. So let's just wait and see if there's an issue." I would recommend this company to anyone who wants an honest assessment of their system & quality work!
Description of Work: System inspection, pumping of tank, replace exit pipe, add kit to top of septic tank for future pumping ease

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pumpco Septic Services
Happy we could assist in you time of need!

Nicole D.
07/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: They dug up and replaced the first section of the drainage pipe for out septic tank because it had cracked and was no longer working properly. It went well all things considered.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jennifer P.
07/2016
5.0
septic tank
  + -1 more
These guys are great! Finally, a septic tank company that you can really trust. Steve actually came back a little under his original estimate. Two thumbs up!
Description of Work: Replace septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Pumpco Septic Services
We appreciate your input, glad we could assist!

benjamin H.
02/2016
5.0
septic tank
  + -1 more
I had several companies look at my septic system issues. Pumpco Septic being the last in that Steve understood exactly my problem and gave me several solution options. Septic systems aren't difficult to understand but installation and repairs can be because of many different situations. Upon arrival Steve already knew what the soil test had revealed before the soil results were known to him. The backyard soil was not good for absorption. The system had to be hard piped to the front. His quote for the job was much more to my budget than the others. Steve and the other Pumpco associates showed up on time and completed the job in a day and a half with no issues. Each job has its unique issues but I would trust Pumpco Septic with all of them. They are knowledgeable and courteous willing to listen to any concerns you may have. I have already recommended Pumpco Septic to several friends and will call them for further service.
Description of Work: I had several companies look at my septic system issues. Pumpco Septic being the last in that Steve understood exactly my problem and gave me several solution options. Septic systems aren't difficult to understand but installation and repairs can be because of many different situations. Upon arrival Steve already knew what the soil test had revealed before the soil results were known to him. The backyard soil was not good for absorption. The system had to be hard piped to the front. His quote for the job was much more to my budget than the others. Steve and the other Pumpco associates showed up on time and completed the job in a day and a half with no issues. Each job has its unique issues but I would trust Pumpco Septic with all of them. They are knowledgeable and courteous willing to listen to any concerns you may have. I have already recommended Pumpco Septic to several friends and will call them for further service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nick S.
04/2013
5.0
septic tank
  + -1 more
Despite the fact that they are a pretty busy company, they were right here on time. They said that they would be here at 8 in the morning and they were here right at 8. As usual, they are friendly and confident. They had everything that they needed to replace, which they showed us. It was a mess too. From the research that we’d done on the web, the price seemed to be right in line with all the others. There were quite a few that were a bit higher, like $8000 for what we had done. Our yard was a swamp and now it’s dried out. Even now with all the rain that we’ve had, it’s still dried out nicely. They were right on with their responsiveness and punctuality. Anytime we called with a question and if they didn’t know, they would call us back quickly. We don’t see how they could get any more professional. They were friendly though, and easy to talk to and get along with. We will definitely use them again in the future. They really know their business.
Description of Work: We used Pumpco Septic Services for the first time. We had a septic tank problem where it was just falling apart in the yard, and they came out and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

    Contact information

    PO Box 3039, Duluth, GA 30096

    http://pumpcoseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    Listed
    Trade License Locale
    GA
    Trade License Authority
    Georgia Department of Public Health
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Plumbing,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    Pumpco Septic Services is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 11:30 PM

    Saturday: Closed

    Pumpco Septic Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pumpco Septic Services offers free project estimates.
    No, Pumpco Septic Services does not offer eco-friendly accreditations.
    Yes, Pumpco Septic Services offers a 0% senior discount.
    Yes, Pumpco Septic Services offers emergency services.
    Yes, Pumpco Septic Services offers warranties.
    Pumpco Septic Services offers the following services: High Pressure (Jetter) Sewer & Drain Cleaning, Power Rooter Snaking & Drain Cleaning Lines, Septic & Sewer Pumps Installed, Septic Tank Pumping & Repair, Septic Lines Jetted & Rooted, Troubleshooting Septic Problems Septic to Sewer Conversion, Certified Septic Inspection Letter & Drainfield Restoration Treatments, Field Lines Installed, Drain Field Lines Repaired and Replaced

    Contact information

    PO Box 3039, Duluth, GA 30096

    http://pumpcoseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    Closed