Founded 1947 • With Angi since December 2002
Business Highlights
24/7 Service Offered
Emergency Services OfferedProjects
New HVAC System
HVAC Companies
Orderly installation—When the hook-up process requires us to come inside your residence, we’ll wear shoe booties to shield your carpet from mud. We’ll also arrange drop cloths surrounding the installation area to keep your floors shielded from debris during the process.
High-quality service—Our specialists are NATE-certified. This shows they’ve gone through in-depth schooling to earn the most desirable technical certification in the business.
Attention to the little things—We’ll complete an installation worksheet throughout the process to double-check each individual little thing is handled. We’ll also make sure everything is cooling appropriately and is up to local guidelines before we leave. Once installation is completed, we’ll make sure you comprehend how to operate your new thermostat and AC.
Constant communication—We’ll tell you how the process is progressing and when you can anticipate us to be wrapped up.
View projectAmenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 363 reviews
Hikmet U.
08/29/2022
Dont use this company. They overcharge and take advantage of their customers.i enrolled in their membership program because the website stated that they would come out and assess the hvac unit for free. It seemed to good to be true so i called them and made sure, and they agreed with the statement. Lo and behold, the “expert” came and after an hour of looking around a bit, charged me 82 dollars for a service free. I told him that i was told there would be no service fee, and even called customer service. The customer service lady told me that the employee that told me that the service fee would be waived wasn't allowed to make that statement. These guys are obviously running a scam.
Description of Work
Ac repair/
Category
appliance repair
Jernai W.
10/07/2021
BEWARE OF ALL THE POSITIVE REVIEWS on Google . They are not Real PLEASE GO TO YELP OR ANGIELIST.!!!!!!! I had this company come to my home to essentially replace my air duct. A salesman by the name of Eric Edmondson came to quote me a price he estimated the price to be $400 to replace both ducts I told him that that seemed very pricey for such a small job but he insisted that it was a complex job that would take up to 4 to 5 hours and clearly me being ignorant and believing what this man stated to me I agreed to this company doing the job. Because from my perspective he made it seem like they were doing so much and he convinced me it would take a very long time because it was going to be a hard job I agreed because it sounded like a great price for what they were doing but when the engineer got to my home to fulfill the job it took him less than 30 minutes to complete the job that Eric had told me was OH so difficult to do. When I brought it to his attention that it seems like he misled me when quoting the price and that the price was absolutely a finesse he stated it to me that the materials and labor is what I am paying for and he told me that they also arrange their schedule around to squeeze me in but this was not an emergency there was nothing wrong with my AC this was simply just maintenance or cosmetic if you will… so I thought it was ironic for him to throw that in. ALSO he said the duct that was being replaced in my home cost $280-300$ I looked up this exact brand it is called “royal flexible duct” and for a 6 foot duct it is only $40 and for a 4 foot duct it is 16$… Labor if that is 100$ Which is a whooping 146$ For the job but I think 250$ for this job would also have even been reasonable based on the time it took to complete and the material cost. I also spoke to the engineering manager who said that typically they charge 350$ each per duct no matter the size and he believed he was doing me a “favor” by only charging me an additional $50 for the 4 foot one. But truthfully he’s missing the point clearly his job is to sell things and that’s exactly what he did he sold a price and he made it sound great and it’s really not about how long it took or didn’t took it’s the matter of the fact that in all reality this is not a $400 worth job but clearly this is a business and that’s what business do so I should not have expected anything more from them I was bamboozled and it is what it is.
Description of Work
Duct replacement
Category
heating & air conditioning/hvac, insulation, air duct cleaning
Service Provider Response
We understand how frustrating HVAC expenses can be and apologize if we did not do a better job of explaining our prices. All pricing includes our 100% Satisfaction Guarantee for 365 days as well as 24/7/365 support. Please reach out to us at CustomerService@ServiceExperts.com and include the full name on the account, your address, and a phone number where we can reach you to address your concerns.MORGAN H.
11/03/2020
I contacted Peachtree Service Experts since they were the company plastered all over my unit from the previous owners of the house to get a quote/estimate on possibly moving the unit to a different area of the basement. Appt was scheduled for today 8-11am. 11:01 am rolls around and no tech or phone call. I called to find out what was going on. Female representative was very friendly and apologized. She then stated that she has reached out to dispatch and asked for them to give me a call to give me an ETA on the technician. It is now 11:47 am and STILL no call to give an ETA. I called back and I get a male representative. He was also very friendly and apologetic. I explained to the rep that I have another appt this afternoon and if the tech can't make it by 1pm then I would need to reschedule. He put me on hold for a brief moment. He came back and stated that he personally spoke to the scheduler/dispatcher for the technician and they are trying to get a hold of him now and that the dispatcher would contact me immediately with an ETA of the tech once they reached him. It is now 12:54 and STILL no call from anyone. At this point, I'm over this company. I called back and canceled the appointment. The ONLY reason I called this company is because they were the ones who installed and serviced the unit from the previous homeowner. Everyone/company wants to use this pandemic as an excuse for lack of professionalism BUT this pandemic DOES NOT hinder communication. If this is how they communicate with new customers, I can only imagine how they communicate with existing customers. DO NOT recommend!
Description of Work
Moving Unit
Category
heating & air conditioning/hvac
Melissa S.
07/21/2020
I have exclusively used Peachtree Service Experts (PSE) for my AC maintenance contract since i purchased my newly built home 2 years ago. In summary, I have experienced a very low level of competency in their AC technicians and lack of concern for customers. About 1.5 months ago, a service tech (for annual/routine maintenance contract) told me that he broke his tool trying to remove the C&D refrigerant lock on my AC unit. He also said that he had never seen such a lock and that the original AC installer (from 2 years ago) must have put it on to deter other AC companies from servicing the AC unit. i found that strange since PSE had been the only company servicing the unit for past 2 yrs (since it was new) and they never had an issue removing it before. 2 weeks later my AC went out in the middle of summer with my 86 yr old parents living in the home. PSE came out and said they could not fix the AC since they could not remove one of the C&D locks to check the Freon. I pleaded with the tech to please call a manager or supervisor, and not leave my 86 yr old parents in 90 degree heat, but he said all supervisors/managers were on vacation and best he could do was leave a message for them to call me. No one called. After a few hours of waiting and also calling the PSE customer care center to ask to speak to a manager/supervisor about this situation, but again all on vacation, i called Reliable Heat/air. Reliable came out within an hour and fixed the AC by replacing the capacitor (note that the PSE service tech completely missed such diagnosis and said nothing he could do and just left!). Also, Reliable alerted/showed me immediately that the C&D lock had been broken by a prior service tech (which must be PSE since they have been the only company servicing the unit past 2 years/since new) and PSE would need to try to remove the lock safely or it would cost $1,000 to replace the entire part. Since then, i have spoken to multple PSE customer service employees and each said they would have a manager call me, but no one ever did. I have been very professional and respectful with all PSE employees, but the same courtesy has not been reciprocated: 1) One of the PSE employees called me Sweetie, sweetheart and honey within first 1 min of the call (and i kindly asked them to please call me by my name), 2) another promised if i sent an email of my issues/facts to him (which i did within an hour) he would have the general manager call me the next day, but no one called me - he even said he would call me back to confirm the GM called, but the customer care person did not call back, 3) i have spoken to many other customer care employees and 2 others disconnected the phone when I asked them to please give me the name of a manager or have a manager call me. I still have had no call from a manager, or any response to my lengthy email detailing the facts, including actions & dates. I have never before dealt with a company that has such poor customer service and incompetent service technicians (including completely misdiagnosing why the AC was not working and no concern for my 86 yr old parents - they just left and no one called, and the dishonor of not owning up to breaking a part on the AC unit as well....which still needs to be fixed!!).
Description of Work
maintenance of AC unit
Category
heating & air conditioning/hvac
suzanne W.
03/31/2020
Do NOT even consider using Peachtree. Read the reviews with The BBB and on YELP before you read these reviews that can be written by the company employees, friends and fake reviews! This company is quick to take on a job, three times more expensive and they did not do all of the work that I had received on the invoice. All that they did was change the outside condenser and did not replace the Heatpump nor do the added duct work. In fact, they didn't even check out the duct flow throughout the house. We found the the ducts were not bringing any air flow to the second floor. They are impossible to have a call or email returned IF you receive one of the many numbers, email addresses and names once you have paid and find out that they put in a size 3 1/2 ton when you only needed 2.5 ton. They actually blocked my emails. The charges were nearly $12,500 which should have been half the price for a Goodman. They settled a price of $4200.00 after I filed a complaint/ mitigation with The BBB .I am a 67 year old woman that they took advantage of because I don't have a husband to understand. They underestimated this SENIOR CITIZEN! Then Peachtree called their finance company and had Service Finance Company change the owed amount to 8k and then to 12.5I. I refused to sign. They are incredibly incompetent and don't know what they are doing. PLEASE, buyer Beware and educate yourself by reading other reviews on BBB and YELP. I have so much more to Express about the work done.There isn't enough space to say it all. Absolutely nothing positive about this company .Thieves.
Description of Work
Install Heatpump
Category
heating & air conditioning/hvac
Yolanda P.
03/12/2020
Lisa G.
07/06/2018
I feel this company was not honest and took advantage of my parents. They installed gigantic air conditioners on their house, which are probably the same ones used on large buildings. I've never seen such huge units on a two story house. Though everything runs well, the cost was outrageous!!
Description of Work
Installed new heating and air conditioning units
Category
heating & air conditioning/hvac
Susan W.
05/08/2018
This is what I just posted on their site. Just had our last "service call" from PSE. I used quotations because using the term "service call" for what happens when someone comes out from PSE is a joke. Every year I tell my husband NOT to bring PSE out, and this year is it. No more. PSE installed our air conditioning unit nine years ago. One year after that, the unit quit working. PSE gave us a "deal" (another joke) on fixing it. After a routine "service call" a year or so ago from PSE, I noticed water leaking from the ceiling. Turns out the water was leaking because the hoses or pipes (installed by PSE) were not connected properly. PSE send another tech out to fix, LOL, but never reimbursed us for the damage to our ceiling. Against my wishes and better judgement, the husband "took advantage" (I'm a regular comedian today) of the $69 service special. What did he get for this $69, you ask? An attempt to upsell us several pounds of freon because we're low. No actual work other than spraying the outside unit with a garden hose took place. I read this: An AC doesn’t “use up” refrigerant. So you should never need to recharge your air conditioner with more Freon—unless there’s a leak. I asked my husband if the guy discussed fixing a leak. He told me the guy said he would have to fill up with freon (minimum five pounds) to see if there even was a leak. What? I am beyond disgusted at this point. I actually want to put a stop payment on the check, but my husband says let it go. Fine. I'm also letting PSE go permanently. I do not trust you. I think you're at best scammers and at worst actually damaging property to ensure a future malfunction. My husband said he watched the guy the whole time, but he wasn't with him in the attic. If ANYTHING happens related to the air conditioner after this "service call," I'm calling a lawyer.
Description of Work
Yearly checkup for AC
Category
heating & air conditioning/hvac
Carolee F.
02/12/2018
Valerie Z.
01/29/2018
Installed incorrectly in "record" time. Condenser (upstairs) leaked down into office and onto new computer tower. Gas line was reconnected incorrectly and blew the regulator. This caused a huge gas leak outside my house. Gas company had to replace meters, regulator etc.
Description of Work
Installation of 2 heating and 2 AC units
Category
heating & air conditioning/hvac
Stephen M.
09/14/2017
I have used them for many many years. We have the come every six months kind of contract. I have no problems with them at all. Its been fifteen to twenty years. I have never had any problems. I have never had any problems to not use them. They are quite good. I have never had been suggest something that I thought that doesn't need to be done. They haven't. Not like somebody has come up to me and said. I haven't had a need to question. They are proactive. They tell me when its time to come. They come when they say they are going to come. They seem to know what they are doing.
Description of Work
That was just system check and filter replacement.
Category
heating & air conditioning/hvac
Stewart S.
08/20/2017
It seems like it was some sort of a special that we found out about on Angie's List.
Description of Work
We had, I believe we went through Angie's List and got our air conditioner.
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your business and look forward to continue working with you!Jackie S.
07/29/2017
Brad H.
07/25/2017
They have been very reasonable and very dependable. We have probably had service with them for over 10 years. They have done maintenance and replaced both of my air handlers and compressors at this point. The house is twenty years old.
Description of Work
We have an annual maintenance agreement with them so they are out here two times a year. They were probably here early summer in June or July.
Category
heating & air conditioning/hvac
Karen R.
06/08/2017
I have a service contract with them. They found I needed all the coil replaced in my system but it was still under warranty. I tried to stick with them same technician but they keep getting promoted. The recent technician we had a little cultural differences but I got over it. They are a little high in price.
Description of Work
They serviced my HVAC for check ups.
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your business!Merritt B.
04/14/2017
We have an annual contract with them so they are out twice a year for preventive maintenance. It also gives us priority on service calls and we don't charged on weekend and night service calls. They are a fairly large company so we get a new service guy each visit who has to relearn our system. Not that our system is unique but if there is a little nuance or something found we have to begin the conversation all over again.
Description of Work
They did a maintenance check on our service plan.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for being a PLUS customer!Frances H.
04/10/2017
Needed replacement and they credited us $1000. toward a new one. Wanted to upsell us a unit that was a/c and heater, but our air was only 5-7 years old.
Description of Work
Furnace quit working. Took 3 people to determine what was the matter (including the first one that plugged something in wrong and burned some wiring. We ended up having to replace the unit, but are still not satisfied that the short created didn't affect the life of the unit.
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your feedback and look forward to continue working with you!Amy B.
04/04/2017
We were really let down and disappointed by Service Experts, formerly Peach Tree Heating and Air. I had the house on the market this spring and sold it and during inspection we found the furnace downstairs was leaking carbon monoxide and they had been out one month earlier doing a bi annual inspection to make sure everything was working good and there were no problems. That is a health and safety issue. We had to replace the furnace. For someone to come out and not find that leak is very bad. They didn't do their job. It was horrible.
Description of Work
They came out for bi annual maintenance.
Category
heating & air conditioning/hvac
Service Provider Response
We are concerned about your experience and have escalated this to our General Manager. To help us contact you more quickly, please contact us at CustomerService(at)ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you.Gabrielle C.
03/29/2017
Gabrielle C.
03/29/2017
John C.
03/16/2017
Joseph R.
02/25/2017
STAN G.
01/27/2017
I've used them for years. They've always been of good service to me. They were very good, and professional.
Description of Work
They put a new furnace in.
Category
heating & air conditioning/hvac
Service Provider Response
We have truly appreciated your business over the years and thank you for being such a loyal customer!Carol V.
01/27/2017
The installation crew was both efficient and professional in the work performed.
Description of Work
Installed new high efficiency heating and air conditioning system.
Category
heating & air conditioning/hvac
Service Provider Response
We are happy that you were pleased with the work and service the team provided and we hope you're enjoying your new system!Valerie Z.
01/16/2017
Installation done in "record" time (4 hours!). Upstairs AC was installed incorrectly and condensation pan leaked onto attic floor and down through ceiling of office, onto computer etc. It took 3 workmen three separate visits to fix the problem. PE re-painted the office ceiling. A few days later it was discovered that the gas line was leaking from outside the basement via a compromised register valve. Atlanta Gas Light had to replace the register and all of the meters. Rebate from Lenox ($1,000) never arrived, had to call PE three times. What should have arrived in 4 weeks took 12. Oh yes, salesman is no longer with the company. Not happy....
Description of Work
Installation of 2 new AC units and 2 new Furnaces
Category
heating & air conditioning/hvac
Service Provider Response
We are very concerned about your experience and would appreciate the opportunity to learn more about your situation. Please contact us at CustomerService(at)ServiceExperts.com with your phone number and we will have someone follow up with you. We look forward to hearing from you.Phone
Address
2500 Meadowbrook Pkwy Ste F
Duluth, GA 30096
Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing.
Health & Safety Measures
Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
FAQ
Other Local Pros In Your Area
Zoom Drain
Angi Certified
A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage backing out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of North Atlanta, of course! We are the trusted team of drain and sewer service experts in Alpharetta, Sandy Springs and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of North Atlanta can handle all your sewer and drain needs.
TE Certified Electrical, Plumbing, Heating & Cooling
Angi Certified
TE Certified Electrical, Plumbing, Heating & Cooling understands there is never a great time to need a home repair. That's why we make scheduling easy, arrive in three-hour arrival windows, drive fully stocked trucks, give flat rate pricing, and back our work with a lifetime workmanship guarantee. Services offered: Residential Electrical, Plumbing, Heating and Cooling - Inspection, Repair, Replacement, Maintenance. Electrical - Rewiring, Outlets, and Switches, Whole House Back-Up Generators, Indoor/Outdoor Lighting, Car Chargers, Surge Protection, Ethernet & Cable Installation. Plumbing - Water Lines, Water Heaters, Tankless Water Heaters, Fixtures and Faucets, Garbage Disposals, Sewer Lines, Pressure Regulators. HVAC - Air Conditioners, Furnaces, Air Handlers, Heat Pumps, Ductless Heaters, Indoor Air Quality
AMERICAN STANDARD HEATING & COOLING
Angi Certified
With over 30 years of combined experience and knowledge in the industry, we not only know what your home's system needs, but we know the price you should pay. With long standing relationships with manufactures such as Rheem, Goodman, Lennox, Trane, Carrier, etc. we have the most competitive pricing on equipment, indoor air quality, parts, etc. No matter the brand, equipment is only as good as the technician installing it. With continuously trained techs directly trained by each manufacturer authorized technicians, we can handle any brand, any system and any job. Although having 200+ trucks on the road, multiple office buildings and dozens of billboards and commercials may be nice, YOU, the customer, are paying that immense overhead for these "big box" companies. Don't believe us? Compare our quote against any other company (licensed and insured) and see the difference. We have saved customers anywhere from $500-$9200 on IDENTICAL work, equipment, warranties, etc. because we don't believe in trying to be bigger than every one else. Our pride lays within what our customers have to say about us and our work, not hearing our name on TV. We have some of the best, and longest warranties in the industry, with no BS clauses, stipulations or loop-holes. Not only are we seasoned in residential, we are also commercially licensed and insured, holding an UN-Restricted Warm Air License, allowing us to go far and beyond other companies who are limited to 5-tons. With customers like Verizon, Dollar General, Belk and Home Depot, we have tackled some of the largest HVAC jobs, within deadlines and budgets. With American Standard Competition Pricing, we will fight against any other licensed and insured contractors work, if we have to, to earn your business and trust with your home, time and money. We work with various lenders to provide a range of financing options for any situation, with some rates as low as 0% for 18 months, same as cash.