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Flood-X

Mold Testing & Remediation, Water & Smoke Damage

About us

Flood X is a certified company. Institute of inspection cleaning and restoration certification (IICRC) Certified Firm Company number 139743. Flood-X inc establish in 1997. The Principal director (Owner) Jennifer Renwick saw an opportunity in the market place for a better customer driven company for the water damage restoration business. The company focus on customer satisfaction during their time of need in a disaster situation. Over the years we have grown to become one of the trusted name in water damage Restoration. Flood X have expanded and added Mold remediation and air quality testing to our list of services in Georgia. We still specialize in water damage. Flood-X offers a comprehensive range of services from structural drying, mold remediation, and carpet restoration. Bringing the peace of mind to our consumer and business that we services. Flood-X is also widely recognized for our superior services in the Restoration industry. Our commitment to standing out as a leader in the area of quality workmanship and ethics . Our mission is to be No. 1 in providing a fast and simple solutions to your water damage situation. therefore giving you a wonderful experience during your time of disaster. 24/7 Emergency Service. Operators are Standing By!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Water damage, sewage damage, fire damage, storm damage, mold remediation, water extraction air quality testing

Services we don't offer

Please Inquire

Amenities

Warranties
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
4%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 104 reviews

Rene R.
03/2016
5.0
unknown
Description of Work: I had a kitchen pipe leak and did not realize until it got to the basement. I received 2 estimates and Flood X was five times cheaper. They did the assessment gave me the estimate and started immediately. They ended up removing more of the sheet rock than expected but did not charge me more than original estimate. They even saved my carpet and just ripped out the padding. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,076

Response from Flood-X
Thank you for taking the time to write us this review, If we can be of assistance again please let me know. Jason

Dawn A.
02/2016
5.0
unknown
Description of Work: They got rid of the black mold in my bathroom area (due to a leak). They worked extremely hard & ensured that the air was clean when they were finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Flood-X
Thank you very much for the great comments! Jason

Dino V.
02/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Flood-X
Hello, thanks for the rating, let me know if you need anything else. Jason

james M.
01/2016
5.0
unknown
Description of Work: Great work, owner came out and worked till late evening setting everything up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Flood-X
Thank you for the great review! Jason

Nashmin V.
01/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Steve W.
12/2015
5.0
unknown
Description of Work: Inspection-I appreciated their honesty and integrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Flood-X
I appreciate your taking the time to write us this review. Thank You Jason

Sarah T.
11/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$40

Response from Flood-X
Thank you for this review, we appreciate your business. Jason

Be P.
10/2015
5.0
unknown
Rating CategoryRating out of 5

Response from Flood-X
Thank you for writing a review for us, if you need any help with mold or water damage please let me know. Thank You Jason

John A.
10/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Response from Flood-X
Thank you for taking the time to write us a positive review, really helps our business. Jason

Steven H.
09/2015
5.0
unknown
Description of Work: Very nice and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Flood-X
I appreciate your business! Thank You Jason

Graham B.
09/2015
5.0
unknown
Description of Work: Did everything as promised. Good, clean job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Flood-X
Thank you for the review and choosing our company, much appreciated! Jason

William J.
06/2015
5.0
unknown
Description of Work: Soda blast of mold in crawlspaces and interstitial space clean up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Flood-X
Thank you for this review, we appreciate you taking the time to write it. Jason

Hunter D.
05/2015
5.0
unknown
Description of Work: They were very responsive; Jason answered the phone and shortly after that call the service tech called with an estimated arrival time -- they were at our house within 45 minutes of the first call. It took approx 2 hours to complete the clean up and the service tech insisted that we review the work; they were not going to leave until we were completely satisfied. The crew were dedicated and very professional, and the price was reasonable, especially compared to another firm we used in the past. Hopefully we won't need this service again, but if we do Flood-X is who we'll call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Flood-X
Thank you for your review and if you ever need our services in the future please let me know. Thank You Jason

Gerry R.
04/2015
5.0
unknown
Description of Work: Confirmed we did not need major intervention and could accomplish the clean up ourselves with little work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flood-X
Thank you for this review, if you need further services please let me know. Jason

Terri M.
02/2015
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flood-X
Thank you for your review! Jason

Ralph A.
01/2015
5.0
It went great.
Description of Work: Evaluate mold level, and sent reports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Flood-X
Hello, I sent your air test results and line item work plan on 9/30/14 which was the day we received air tests 3 days after initial inspection. Today 1/29/15 after speaking with you I have resent the original email, the email address was the same as original. I don't know why you did not receive the original and this is the first I have heard of the issue. Hopefully we can assist you with the remediation, if you have any questions please contact me directly 678-300-6090. Thank You Jason

Aravind V.
12/2014
5.0
Good work
Description of Work: Mold inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Flood-X
Thank you for the review of our services, if you need us in the future please let me know. Jason

Geneva P.
12/2014
5.0
unknown
Description of Work: Mold testing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$255

Response from Flood-X
Thank you for taking the time to give us this review. Jason

Russell P.
10/2014
5.0
unknown
Description of Work: They did Mold Remediation. Jason was extremely knowledgeable and helpful. They were on time and did everything they said they would do. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Flood-X
Thank you for this review, let me know if we can be of service in the future. Jason

Jerry A.
09/2014
4.0
unknown
Description of Work: Came to my house and measured and mapped my basement for and estimate and description of their service. |Seventeen thousand dollars plus clean out and clean-up of my basement by a third party was a bit over the top for me. |I am now examining other avenues of approach to solving my problem.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$17

Response from Flood-X
[member name removed[, I pulled you estimate up it's $15761.16. It appears your entire lower level is affected and requires remediation to the extent of removing walls and ceilings along with dry ice blasting.. Sorry to hear you have this issue, I can work with you on the estimate and will be glad to match price with an "apples to apples" estimate from other professional remediation services. If you would like to contact me I'm sure we can figure a deal out for you. Jason 678-300-6090

Philip R.
08/2014
3.0
.
Description of Work: June 1 2014 we began renting to a tenant who inspected and moved into a clean mold free house with a functioning central a/c system. At the beginning of July 2014 we were advised of a mold condition that was clearly visible and getting worse by the day. The same day we saw the mold, we saw a coupon for a mold inspection with this company. Our concern was not weather or not there was mold present but rather what was the cause of the proliferation. We had a good idea as to how and why but we wanted a independent opinion. We saw that the tenant was not running the central a/c system and the house was very humid and damp. We instructed the tenant to run the a/c and the mold inspector told them the same thing. The mold inspector then offered to complete a air sample test and we agreed.The test result showed critical mold levels and we were advised to evacuate the house and have a complete mold abatement treatment that would cost seven thousand dollars. Instead we installed dehumidifiers. several fan drivers HEPPA air filters and monitored the central a/c . We sprayed anti-mold treatment . The mold is no longer visible and there is no longer any smell. I am disappointed that the company would not even propose alternative steps and I felt that we were being herded into a expensive service contract. I anticipate that because airborne mold cannot be quantified by smell and requires scientific testing my experience will be considered unqualified. However, we have owned this property since February 2012 and never had a mold complaint until after the house was subjected to the conditions resulting from this tenant's practices. We have instructed the tenant and acted with a variety of treatments and so far there no longer exists the obvious condition that prompted the call to this company in the first place.

Rating CategoryRating out of 5
value
3.0
responsiveness
5.0
punctuality
5.0

$65

Response from Flood-X
Mr [member name removed] You called us to inspect your rental property for mold. We found the mold issue, AC not operating, we then tested your property. The results were 80X above normal mold spores acceptable to pass. We then advised you, not the tenant, to have the tenant vacate the property until you repaired the issue. This is for YOUR protection from litigation as you are now aware of a health hazard your tenant is exposed to and it would be neglect on our part not to advise you. We then submitted you an estimate for professional remediation which included some of the measures you described taking yourself. I can not advise customers to take mold remediation of this degree into there own hands. You may have resolved the issue or you may find that you have just made it better for now. If you re test the air quality you most likely will find that the spore counts have improved but highly unlikely a normal level. Professional mold remediation services require a definite " clean air " result on completion. We must post test all mold remediation services to insure there is no more hazard to occupants. You have taken the mold remediation in to your own hands and can take short cuts professionals dare not due to the high potential for litigation resulting from sick customers or a return of improperly removed mold. Also at no time did I pressure you into any contract, nor did I use any scare tactics. That's not what I do. Jason

Stephen S.
07/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Flood-X
Thank you for your review. Jason

Raymond M.
06/2014
5.0
unknown
Description of Work: Hot water heater flooded basement. Called and received courteous same day service and set-up to dry carpet and remove wet baseboard. Follow-up clean-up and restoration by sister company was exceptional. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Flood-X
Thank you for this review, any further water issues please let me know. Jason

Marilyn K.
06/2014
5.0
unknown
Description of Work: Removed wet padding and dried carpet with blowers and dehumidifier. Arranged for carpet re-installation. Very responsive, on time, good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$763

Response from Flood-X
I appreciate you taking the time to leave us a review. We're here if you need us. Jason

leroy W.
02/2014
5.0
It was handld properly.
Description of Work: Remove ground water from a bedroom and media room on terrance level of my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Flood-X
[member name removed], it was a pleasure doing business with you. Thank you for taking the time to write this review. Jason

Contact information

852 Bailey Woods Rd, Dacula, GA 30019

http://floodx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Flood-X is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Flood-X accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Flood-X does not offer free project estimates.
Yes, Flood-X offers eco-friendly accreditations.
No, Flood-X does not offer a senior discount.
Yes, Flood-X offers emergency services.
Yes, Flood-X offers warranties.
Flood-X offers the following services: Water damage, sewage damage, fire damage, storm damage, mold remediation, water extraction air quality testing
Please Inquire

Contact information

852 Bailey Woods Rd, Dacula, GA 30019

http://floodx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day