William David Design Group

Stereo and Home Theater Systems, TV Repair, TV Service - Cable,

About us

Looking to enhance your home entertainment experience? Look no further than William David Design Group. Our expert team specializes in installing top-of-the-line home stereos, home theaters, home security systems, and even offers computer troubleshooting services. Contact us today for a seamless and immersive home technology solution.

Business highlights

23 years of trusted experience

Services we offer

Home Theater, Home Stereos, Computer Repair & Trouble Shooting, & Home Security.

Amenities

Reviews

4.8306 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 101-125 of 306 reviews

Barbara F.
07/2014
2.0
home theater design
  + -1 more
was good during the first appraisal, did not ever come again(nor call) after promising to come again and perform the service
Description of Work: came once, did not come again as promised

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Response from William David Design Group
We receive several hundred calls per month from people in the greater Atlanta area requesting services/estimates. Because of this we have a "two call" rule. This rule is to make sure we follow up with our potential clients but don't appear "pushy" or rude or offensive in any way. In this case, I pulled the phone logs for Ms. [removed member name] and two messages were left after the initial free consultation in an attempt to confirm/schedule an appointment. Moreover, I personally will answer my phone on evenings, weekends and vacations I to try to accommodate members' hectic schedules. However, I do apologize to her if she felt we didn't try to reach out to her and wish her the best of luck on any future projects.

Michael W.
07/2014
2.0
home theater design
  + -1 more
Communication and scheduling were difficult. I think he was having personal issues that took priority, which I can understand to a point. Almost from the get-go he told me that the $100 Big Deal would not cover my installation when I described it to him (new construction install in drywall with electric/HD cables pre-run to the install area). He came to inspect it and I asked for an estimate. He said he would get back with me that he had to research the best way to hang my TV (a 65" model that had been hanging on a Costco extendable bracket at my prior home). He said he would need to skin the area with 3/4" plywood since the builders did not set the electrical boxes at the right height. I asked him for a cost and he said he would send me pictures and get back to me. The pictures never arrived, and I could not get a firm estimate from him beyond that it would cost me another $300? $400? dollars and not sure if this included a credit for the big deal or not. I was willing to go ahead even then, but neither the pictures nor the estimate ever came through, and after a couple of weeks I gave up. I picked up another Costco bracket and a friend and i were able to install it ourselves with no problem in about an hour.
Description of Work: Purchased the $100 Big Deal to hang my TV. Work never got done.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$500

Response from William David Design Group
When [member name remove] purchased a coupon I reached out to him and immediately came out to inspect the TV location. I sent the pictures of other jobs using showing TV's mounted using a spacer to prevent improperly covering the electrical outlet which is a safety hazard. I am not sure why he didn't receive them as my email confirmed receipt. My coupon covers a basic TV installation on drywall on a regular wall versus over a fireplace. An articulating mount requires a much higher weight rating at the mounting location and should span across two studs for client safety considerations and that adds to the basic installation cost, also. I make special appointments on weekday evenings and weekends to accommodate members' busy schedules for the initial (free) consult and to perform the work requested. I am happy he was able to get his TV mounted successfully and wish him many years of enjoyment in his new home.

Tiffany D.
07/2014
5.0
home theater design
  + -1 more
He did an excellent job mounting two flat panel TVs in my house. Very neat and professional.
Description of Work: Successful TV Mounting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$436

MICHELLE J.
07/2014
5.0
home theater design
  + -1 more
He did a good job. In fact, he saved us a great deal of money by being honest and alerting us that it would likely be less expensive to work directly with Bose, one of the manufacturer's of the units in need of repair. He then returned to assist with re-installation after we received our repaired system back from Bose. In addition, he made suggestions and programmed and installed new upgraded equipment we purchased for our home theatre. It is obvious he loves the work he does; he is very knowledgeable and quite busy. My only constructive feedback is that sometimes non-tech savvy clients may have to ask him to slow down and explain what he's talking about. We asked him to do so, and he apologized and immediately took time to make sure a non-techie like myself could understand exactly what he was telling us. For that reason, he has become our go-to source for A/V services. He has skill, integrity, passion and cares about offering the best customer service he can.
Description of Work: He repaired the issue caused by our cable provider's upgrade and re-sync'd our remote control for our great room surround sound system. In addition, he performed work in our home theatre and programmed new equipment while also teaching us a lot about the projector, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

matt C.
06/2014
5.0
home theater design
  + -1 more
William was professional and cleaned up his workspace when finished. We are very happy with the work completed.
Description of Work: William came to our house and mounted two TVs for us and reworked some wiring to move a cable outlet in our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Brian M.
06/2014
5.0
home theater design
  + -1 more
William conquered it all! We wanted 2 tv's mounted; family room & basement. Neither location had power direct available and the house - newly renovated, we'd just moved in - was not wired for cable. He coordinated his install schedule to overlap with Comcast and took charge of insuring cable guy's progress. He used his electrician, carpenter and painting skills to invisibly get power to the two TV's. Because of the complication of getting cables to the TV's he recommended and installed wireless HDMI transmitters & receivers. Both TV's look spectacular. They more or less just float on the wall now, no cables showing. Single remote controls we leave on coffee tables in front of each TV control everything. William is a knowelegable, personable and professional. I will definitely seek him out for any future work he can handle.
Description of Work: Complete iInstall of 2 Flat Screen TV's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gavin G.
06/2014
5.0
home theater design
  + -1 more
Great. Bust guy. Had to work with Schedule. good experience. good work.
Description of Work: Installed tv's. Moved components to closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Jeff H.
06/2014
3.0
home theater design
  + -1 more
He seemed knowledgeable, but the additional costs negated the savings of buying the Big Deal. The $99 deal I bought for 2 hours of audio visual services only covered the tv install and everything else was extra. The total for a basic tv install with an added electrical outlet came to almost $450. Not a deal at all!
Description of Work: .
Rating CategoryRating out of 5
$99

Response from William David Design Group
[member name removed] TV install included installing an electric outlet, parts, TV bracket and additional cables to hide his equipment behind his TV. The coupon plainly states it covers a basic TV install AND additional parts and labor may be required if the project is more complex. While the verbiage on the coupon is viewable before an Angie's List member purchases the coupon, I also will go out for free before coupon purchase to give a free exact price before scheduling the work. I would like to point out any electrical work we do is per code and we will not run power cords in the wall as this is a fire code violation.

CYNTHIA P.
06/2014
5.0
home theater design
  + -1 more
William was an excellent problem solver, aware and respectful of our expense wishes and timely with all his work. He co-ordianted with our contractor and was the neatest installer I have ever had do work.
Description of Work: Replaced and upgraded our "man room" projector TV system and surround sound after water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Andrew B.
05/2014
5.0
home theater design
  + -1 more
He did a great job. He did a lot more work and was here for a day and a half. He was very personable. He was easy to work. He would call me back. He was also helpful.
Description of Work: I purchased a Big Deal for 2 hours of audio-video services - plus in-home consultation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David M.
05/2014
1.0
home theater design
  + -1 more
I would like a full refund.
Description of Work: Called in sick and never called back to reschedule.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Glenn B.
05/2014
5.0
cable tv service, satellite tv service, home theater design
  + 1 more
William had stopped by a week or so earlier to look at the job and provide an estimate. While no written estimate was provided, he did give us a ballpark of $800 plus the $99.00 Angie's List voucher which was to provide $250 worth of work. He explained that voucher covered a standard flat screen installation on a drywall type wall and because this was stacked stone, it would be more. His $800 verbal estimate had originally included a repeater for our cable box, but after the quote we decided to switch from Cable to DirecTV and that negated the need for the repeater, but we added the sound bar, so the total came to $815 plus the $99 we had paid for the voucher, for a total of $914. William arrived promptly at the designated time and completed the job in about 7 hours. This included an hour or so running to Home Depot to get some plywood to increase support for the bracket behind the stacked stone wall. While I was fully confident in William, I know it took some extra effort working with and behind the stacked stone. Snaking the electrical, HDMI, and speaker wiring was a time-consuming process. William cleaned up his work space several times during the process. The job was done professionally - we were quite pleased with his work and would certainly use his services again should the need arise.
Description of Work: Installed a mount and 46" flat screen TV and sound bar above a stacked stone fireplace The installation required running electrical and HDMI cabling from a side cabinet to behind the TV. We also had stereo speaker wires run behind the stacked stone fireplace to speakers located on shelves on both side of the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$914

William G.
05/2014
5.0
home theater design
  + -1 more
It was fine and I was satisfied. Their punctuality was fine and their professionalism was excellent. I had no complaints and they gave good advice. What I liked about them is they were, for the most part, working with the equipment we had; the price was a bargain.
Description of Work: They provided a consultation at our new house to look at our Internet options and to set up two areas with speakers and TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Carl W.
05/2014
5.0
home theater design, tv repair
  + 0 more
We had some real difficulty early on in arranging a schedule convenient to both of us. We also had some telecommunications problems. Both of these issues were more co-incidental and not intentional. They were taken care of by William in a very professional way and I was satisfied. He showed up as scheduled and performed outstanding service. His knowledge of the work he does is very impressive. I look forward to working with him again.
Description of Work: Removed extraneous wiring and cables from some components no longer in use. Made the appropriate connections for a sound system and connected a HD CD component to existing television setup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sherri S.
05/2014
5.0
home theater design
  + -1 more
Very responsive in scheduling. Showed up when he was supposed to and was able to connect and test all the components in a timely manner. This is a challenging setup that was not easy to put together by others. We will definitely use him again.
Description of Work: Connected our TV, CD, Cable, and Audio together to with the surround system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ruth J.
04/2014
1.0
cable tv service, satellite tv service, tv antenna, tv repair
  + 2 more
He scheduled two weeks out. He texted 15 minutes before he was supposed to be out to say he couldn’t make it. He told us he would call us and reschedule the appointment. My husband had to call him because we never heard back from him. The guy told him that the job was not important and made fun of my husband for wanting the t.v. in the game room. We never heard back from him. His customer service is not good at all.
Description of Work: He was going to run a wire for us to the game room to connect the t.v. and hang the t.v.
Rating CategoryRating out of 5
$99

Response from William David Design Group
First of all, I have to say I never spoke to the husband after I had to cancel for a family emergency. I would never belittle a client for when, where and how they choose to have their equipment installed--period! I do have an answering service that answers my inbound calls but they have a strict written script provided by me and with several hundred calls coming in per month I have never had a complaint about unprofessional telephone etiquette. I will pull the electronic phone records and run the Jenkins' number on file to double check. Second, I did text Mr. Jenkins on the day of the scheduled visit that I would have to cancel the appointment and reschedule for another day. I had a elderly family member fall and break several bones in the process. There was an emergency surgery and we have have had to travel unexpectedly several times to the hospital several hundred miles away. The city, unfortunately, was a nine hour drive from our home, Atlanta, and my relative's home, Pensacola, and is a three hour drive from a major airport. The last several weeks have been stressful for our family as we deal with this uncertain period and pray for the recovery of our family member, but I don't take my obligations to my clients lightly, either. I do apologize to the Jenkins' for having inconvenienced them by canceling their appointment and their subsequent telephone experience even though I was not the person they spoke to when they called back to reschedule their appointment. Things I have implemented to enhance all my client's experiences include: 1. All calls go directly to my personal cell 24 hours a day, 7 days per week. 2. My answering service emails me a call transcript immediately after every call they answer. They only answer AFTER I am unable to take the call. 3. I will never send an employee to work on anyone's house unless I am there to personally supervise the project. Unfortunately, if an emergency arises, I may have to reschedule the appointment. While this is usually a rare occurrence, I would hope the members understand I will never send out someone with limited experience to work unsupervised on anyone's home. 4. We are narrowing our geographical area to improve our response time. Occasionally I will take work outside our coverage area if the Angie's List Member requests this and I feel we can offer follow up service visits. 5. We are filtering coupons purchased through members in our coverage area for family members actually living outside our coverage area. Right now we accept projects on a case by case basis when we feel we can properly service the out of area relative. Although the Jenkins' review was not a favorable one, I do appreciate their candor and will follow up with a call to them tomorrow.

GC L.
04/2014
5.0
home theater design
  + -1 more
Did a good job. The finish looks great.
Description of Work: Installed a tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Blake A.
04/2014
5.0
home theater design
  + -1 more
He arrived the minute he said he would. Every single direction in our conversation I wished to proceed in, opened his wealth of information, as if I were inside a futuristic program designed to be guided by my whims. I simply cannot say enough about the ease of which his knowledge flows toward your idea of the perfect home theater system. Simple, fast, easy, professional, efficient, comfortable, genuine. He charged me nothing for the entire consultation. When I want to proceed, he is ABSOLUTELY who has the job.
Description of Work: I have already installed an Elite Screens above/in-ceiling electronic screen of 9' width for my home theater, and also a Draper Phantom projector lift. I had so many questions on how I should proceed with my plans for selection of a 3-D projector, and projector lift install. After speaking with so many "salesmen" who clearly knew nothing about the fundamental concepts involved, but had taken the one-hour sales class on the products they wanted to unload, I joined Angie's List, just to see if I could find someone who knew what they were talking about. The first listing was for William David Design Group.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emmanuel B.
04/2014
5.0
home theater design
  + -1 more
William did an amazing job mounting our 65" 4K UHD TV on over our river stone fireplace. I was concerned with the project as the TV weighs over 100 pounds. But William knew exactly what to do. He also built out the wall mount so that it tilted properly. William showed up on time, was very courteous, and was professional doing his job. I would recommend William for this type of job as well as any other electronic installation projects. The TV looks great and we were very happy with the overall experience.
Description of Work: William mounted a 65" 4K UHD TV on our stone fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

Natalie M.
03/2014
5.0
home theater design
  + -1 more
Provided the correct brackets, and hung and setup TVs.
Description of Work: Hung 2 TVs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

mara B.
03/2014
5.0
home theater design
  + -1 more
William did an excellent job. He matched my needs to equipment installed. He has also been very informative, explaining the various functions of the various devices installed. He also made it clear that I can contact him at any time for questions, etc. I recommend his work.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy S.
02/2014
5.0
home theater design
  + -1 more
William was excellent! He squeezed us in between Thanksgiving and Christmas to get us up an running for the holidays! He took 2 hours to sitdown with my wife and I and explainded numerous options we had. He recommended website and places for us to buy TV's which we got at a really good prices.He was thorough along with his installer. They arrived on time and cleaned up every day after they left. Had a minor issue or two after installation but one call to William and he was out the next day. We still have few things to do and will hire him back! The best is that William does call or text you back usually in less than an hour and anytime day or night!
Description of Work: Allot! Configured our basement. Installed and mounted 3 TV's, Surround system, 12 speakers. Set up equipment, Ran new cables for internet and CATV5. He bought and provided top line Recievers and speakers. Moved wireless internet router to center of the house to balance the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Marie T.
02/2014
4.0
home theater design
  + -1 more
We had some initial scheduling issues, but William was very knowledgeable and friendly. He came out to review what we needed and quoted what the up-charges would be. We then schedule for a better time to for him to come out and mount the tv's as we needed brackets ordered that he was happy to order for us. Once we were able to get him back out the work he did for us was phenomenal.
Description of Work: I purchased two of the ($99 LCD, LED or PLASMA TV Installation) specials.We had one TV mounted in our bedroom (heavy plasma) and another lighter LCD mounted in our living room on a stone fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

Karan A.
02/2014
1.0
home theater design
  + -1 more
The cancellations went smoothly with Angie's List personnel.
Description of Work: I purchased twice and cancelled twice. The first time I decided I was going to have a tv mounted above my fireplace but changed my mind. The second time I wanted a tv mounted in my exercise room. In preparation, I purchased a quality mount from Costco but was told I had to purchase an $80 mount from Wm. David. Luckily, I got suspicious and cancelled because I knew that the mount I bought was a very good one. I contacted a local handyman; he mounted my tv using my Costco mount with no problems and charged me only $45. Wm. David Design's price of $99 is reasonable, but not if a perfectly good tv mount is rejected in favor of buying one from Wm. David.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$99

richard W.
01/2014
5.0
home theater design
  + -1 more
He was very professional and did a good job. His price was reasonable and they did it in a pretty quick timeframe.
Description of Work: He mounted two flat screen TVs to plaster walls in a 100 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

363 Harmony Dr, Canton, GA 30115


Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Repair,
TV Service - Cable,
TV Service - Satellite,
Home Security Systems,
Home Automation,
Computer Repair,
Phone Service - Landline,
TV Antenna,
Phone Wiring,
Electronic Gadget Repair,
Handyman Services

FAQ

William David Design Group is currently rated 4.8 overall out of 5.
No, William David Design Group does not offer free project estimates.
Yes, William David Design Group offers eco-friendly accreditations.
No, William David Design Group does not offer a senior discount.
No, William David Design Group does not offer emergency services.
No, William David Design Group does not offer warranties.
William David Design Group offers the following services: Home Theater, Home Stereos, Computer Repair & Trouble Shooting, & Home Security.

Contact information

363 Harmony Dr, Canton, GA 30115