I've used them before. Their pricing was reasonable. They didn't charge for overtime for a weekend.
Description of Work: I used Smith Brothers Mechanical to fix an air conditioning fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel B.
04/2013
2.0
electrician, heating & air conditioning/hvac
 + 0 more
The technician showed up a full day late without any notification. He did not understand how to use the programmable thermostat, one that is sold at home depot and is very common. He did not offer to use anything to protect the carpets from his shoes and was not professional in his attitude.
Description of Work: HVAC tuneup
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$95
Sandra W.
04/2012
5.0
heating & air conditioning/hvac, electrician
 + 0 more
They finished enclosing the A/C unit where it meets the house. It looks great! They come to clean and service the unit yearly.
Description of Work: Called Smith Brothers to ask about completing some work on my new Heating and A/C we had installed. The man who installed it did not complete the job and I never could get a hold of him! So, I called Smith Brothers. They gave me a fair price and came to complete the work. I didn't even know they had come, but I looked out the window and the work was completed! It was all done so quickly and quietly I never even knew they were there! I also call them to clean and check the unit out seasonally. They are always professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Marina K.
06/2011
4.0
electrician, plumbing
 + 0 more
Had leak from under dishwasher and bubbling in toilet. Plumber came out and diagnosed dishwasher was leaking, not plumbing. Stated he would return next day to clear vent pipe to see if that helped with toilet problem. My husband decided to fix the toilet problem so I called the company and left a message with the answering service that night for the plumber not to come out. Called again the next morning just to make sure. Got a call back from their office to confirm there was an appointment to which I explained it had been cancelled. Plumber showed up anyway. I apologized, haven't received a bill. Plumber was nice, polite, on time (each time). Woman who answered phone when I made first appointment and when I cancelled could use some training in customer service. Her attitude and the mix up despite two calls to cancel is why I give them a B.
Description of Work: Plumber diagnose leak from dishwasher as cause for water under cabinet. Also agreed bubbling in toilet could be from blocked vent pipe (which I had looked up on internet prior to his service call.) He did not do the vent pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
MANDY F.
03/2011
5.0
electrician, heating & air conditioning/hvac, plumbing
 + 1 more
Wonderful! What a relief to know you can call someone who will respond quickly and really fix the problem!
Description of Work: We have used Smith Brothers for two separate jobs recently. The first job we used them for was to replace all of our air ducts in the attic of our rental. They were on time, professional, and did an outstanding job. The air ducts were initially laying on the attic floor with insulation falling off of them. As soon as they removed the old ducts, they immediately swept and cleaned the floor. They worked continuously and kept us informed with their progress. A few days after this project was complete our plumbing backed up at the house that we occupy. First thing the next morning, we called them and they immediately sent out someone who quickly responded. He quickly determined that is was our main line and showed me why and took the time to explain everything. He even let me watch while they snaked the line. What a great group of responsive and professional people!
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Service Categories
Heating and Air Conditioning,
Electrical,
Plumbing
FAQ
SMITH BROTHERS MECHANICAL is currently rated 4.2 overall out of 5.
No, SMITH BROTHERS MECHANICAL does not offer free project estimates.
No, SMITH BROTHERS MECHANICAL does not offer eco-friendly accreditations.
No, SMITH BROTHERS MECHANICAL does not offer a senior discount.
No, SMITH BROTHERS MECHANICAL does not offer emergency services.
No, SMITH BROTHERS MECHANICAL does not offer warranties.