Quick Action Plumbers

Making apt for service was fine, the lady was polite and all seemed to be ok. I had an apt set for between 7am and 10am the next day and they said they would call 30m in advance of the technician showing up. No one showed up and no one called. I tried calling Quick Action Office the line went dead - not even to vmail the first 4 times. On 5th call it was answered by a guy and I told him the issues. He had no access to a computer (???) and said he would have to call another office to find out what was going on. I gave him all my contact details and told him If I did not get a call back within 10 mins to let me know situation I would be looking for alternative company to hire. Someone called "Dave" called me 30 mins later. He then proceeded to tell me they had called my number several times that morning and got no response, thus rescheduled the technician. I was at my home and there were no missed calls. The fact is that I missed a charity event I was planning to attend because I was at home waiting for Quick Action to call ! So he lied to me on this. I told him I had already contacted another company. He did not offer to make it right. I do not normally write reviews but was so upset by this lack of professionalism that felt compelled to. Beware of dealing with Quick Action Plumbers, there is nothing "quick" about them.

It is almost impossible to find people who will work on or replace a french drain. Walter and Willy did the work and they were exceedingly competent and hard working. They also repaired my gas lamp in my front yard, that is another job which you can't find anyone to do that work. They ordered the parts and replaced the gas light part in a 40 year old lamp. I literally spent years trying to find someone to repair this.

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