Mark the Mover Inc

We relocated from Smyrna to Roswell and they did a terrific job. They weren’t the least expensive option, but when I checked references (and I checked dozens of movers), these guys consistently got high marks (no pun intended) for professionalism in their moves, which is what we were looking for, and they “delivered”.

Everything went according to what was promised. The right timing. The right price. Professional people who took care of our household items.

Workers did a good job. Please read the contract carefully as we were charged $220 travel fee for going from their business to our house and from the storage unit back to their business. This suprised us.

The guys did a great job. Mitchell A., Dominique P., Demario T. and Donald S. were helpful, friendly and always moving.

From scheduling to payment to rescheduling to actual work, the Mark the Mover team was amazing! I was highly impressed from the initial phone call. Brian (I think that was his name) asked specific questions about the square footage of the house, the special pieces we needed to move, and the details of the locations. He didn't seem to be at all rattled by the fact that I didn't know (yet) whether we'd moving some stuff into a storage unit and some into an apartment/house. It was obvious this wasn't his first rodeo. The contract signing and down payment was all handled seamlessly via electronic means (e-sign, email, etc.). As the move date neared, we realized that we wouldn't need the packing help we had booked. I called back to cancel the packing. Again, I talked to a very helpful guy named Paul, who didn't seem phased by my request; within minutes, he had the packing date canceled, the packing deposit applied to the move, and a confirmation email sent that detailed it all. The day before moving day, I received a "are you ready?" call, and the next morning, Charley called at 9am and said, "here we come!" And they hit the ground running! Charley toured through the house with me while the team prepped the trucks and organized the equipment. We signed all the necessary paperwork, and they got to work. Fausto, Christopher, Orlando, Franklin, and Luis moved quickly, but carefully. They were all so professional and courteous! Their teamwork was unparalleled. Charley was instrumental in disassembling our treadmill and getting it through the door. Bing-bang-boom! The house was packed up in 3 hours. They drove all my junk 4 miles down the road to our rental house - where they spent 3 more hours unpacking it all. They covered the floors to protect from scratches; they were careful with walls and door jambs. Every team member worked hard and shared the load of the heavy/awkward pieces. This was an amazing experience from start to finish! When we move from our rental to our new house, we will most definitely call Mark the Mover again!!

great AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++

Great - the guys worked hard and got everything in. Very conscientious.

I did not use them because the quoted price had a $1,000 spread. That made me nervous that the price could go higher than the top number. However they were professional and responsive.

The team I had was amazing and they worked well together

Because the bed frame was not disassembled or re-assembled correctly, it broke 4 days after the move, while we were sleeping on it. The wood pieces had been (unnecessarily) taken apart from the nail and not re-nailed or reinforced back in, so eventually the weight caused the nail to come out of the wood socket. Thankfully the mattress was strong enough that we were not injured. We were very busy with the move and unfortunately were delayed in informing the company for about a week and fixed one of the two bed frames ourselves so we had a place to sleep. We were told that this "violated the rights of the company to see the damage" (as you can imagine we were shocked at the response given we could have been seriously injured by their negligence and felt like our rights were violated). Even if it is their policy to see the damage, they should have a better way of speaking to clients who were almost injured due to their negligence. The owner was very responsive after we notified him, but not completely apologetic in his emails (should have been less accusatory legal-ese and more apologetic that his crew was untrained and could have injured us or a child if we had fallen). In addition, in his last email where he declined to compensate us for the $20 wood we had to buy for the bed frames (which, of note, his repairman also used), he included a statement that said something like, "glad we were able to do everything to your satisfaction." That's a big assumption and also incorrect. I should have realized by some of the responses to online reviews that they are more concerned with accusatory responses to valid complaints than apologizing for untrained staff. The wood was $20; the cost of the move was over $1000. Anyway, they sent a great repairman immediately, and saw both the beds and our repair to one of the frames, admitted that the crew had really messed up, and fixed the other frame. We were also told by another lady attendant by phone that the crew member who had worked on the bed (who looked like he was a teenager) was also new to the company. The fact they had someone so young and new doing a difficult task like wood working is very upsetting. In addition, this young man cut his hand while building the bed, and literally brought his bleeding hand cupped under another hand down the steps, and left blood in my sink. I helped him out with a first aid kit and asked if he needed to go to the ER, which he declined. Thankfully this was a minor cut, and given that they are working with wood, they should have at least had a first aid kit or training about these situations. We paid over $1000 for this move, and gave the 3 crew members $180 in tips, so we felt our right to have received trained movers were violated and we could have been injured because of their lack of training. They can do simple moves, but I would not trust them for assembling anything.

Awesome. Next move soon and will order same crew.

Mark the Movers sent a four man crew mainly due to the piano but they did a superb job with my move. Charlie Anderson and his crew were very professional and really hustled to get the move done efficiently. They also helped me to pack some remaining items in boxes that I hadn't had time to pack. Overall they made my move much less stressful!

Terrible, if there was a way to leave zero stars, I would. They came out on a Saturday, and worked as slowly as possible, I was carrying out chairs to the truck to speed things along. They left behind multiple items and did not check the house before leaving. Worst of all, one of the movers clogged a toilet and left a mess of toilet paper and **** and did not tell me about it or attempt to clean it up himself. I called the company the next day, Sunday to complain and left a message, and as of Thursday have not called back. Use them if you want them to be late, over priced, and leave behind item and a clogged toilet, if not, use someone else

Movers are unprofessional and the company double charges for travel time. They tell you that they take a deposit of 165 dollars to cover travel time before the move. They don't tell you that the travel time they are talking about is going to and from their facility not travel between your old and new home

I did a fair bit of research on moving companies and interviewed three companies and got estimates. One company gave us a fixed estimate which was higher than all the others. Mark the mover gives you an hourly rate. I was concerned given the risk for inflated the amount paid by slow work. The website was easy to use and put down my deposit. The move was a pack on day one and then 2 days to move a three story house. They arrived with three trucks on the first day and 2 on the second. they came with 6 guys each day. We did some pre work which help control the costs. With that said, i would not hesitate to recommend mark the mover. They did an excellent job. The lead on my move was Coleman. His team was professional, pleasant and worked really hard. The seemed to run every time I was looking when they were not carrying something. The were extra careful with my stuff and so far have found nothing to be damaged or broken. They met and even exceeded our expectations. If we ever move again, I would no doubt use Mark the Mover again.

The price was extremely reasonable. They were the best moving company we've ever used. Unlike other moving companies, they actually had enough men to do the job. We move quite frequently and there are never enough guys. They had 6. They didn't break anything.

Very courteous, hard working and professional. I would not hesitate to recommend them and would use them in the future. We have recommended them to a friend.

The young men were so professional and well spoken. I had packed most of my home, but they brough extra armoires for my clothes and other boxes for extra items. They arrived on time with a call prior to ask if i need anything extra while they were still at the office. They were super fast moving stuff out of the house - started around 9 am, departed at 2 pm (5 hours to get it all on the truck) and drove to Roswell with the entire contents moved in and arranged to my satisfaction by 6:30 pm. They wrapped all my art and furniture to ensure no damages. Amazing - would recommend this company to anyone. $240 per hour for entire move - i think their pricing is right on - other movers underestimate weight then come in over the original estimate by a large amount.

I was in a pickle. A brand-new bed and other furniture arrived from North Carolina and the large headboard would not fit up the stairs. I called Mark the Mover and they were able to send over movers within 1 hour and get the headboard hoisted up to the 2nd story balcony and into the bedroom and assemble the bed - all unscathed. This worked out perfectly as I was having a new mattress set delivered later that day.

They were very good. I was very pleased. It was different because my dealings with them were all by phone but they were great. For me, it was higher. I didn't have a lot of stuff to move. They have some minimum requirement for how much. They have an hourly rate. It was a two-hour deal but it was fine with me. Some people might think for the amount of stuff that I had to move that it was expensive but that wasn't an issue for me. They were great. What I really enjoyed about working with them is that they worked with me. They went in and got the stuff and then transported it up there for me. We'd used them if I ever move in in town. I would recommend them to my Atlanta friends. I felt like they were very professional and they were very thorough. It all went very smoothly. They were extremely professional. I think you're paying more money for a little bit more high end service.

Very well. We have used them for my children's small moves also.

The booking process was very easy and straightforward. The movers called to advise they were on the way, and showed up right on time. Coleman and the rest of the A-Team did a fantastic job with our belongings. Each and every one of the 6 person crew was professional and polite. At the end of the move at bill time, there were no add-on's or fees that weren't clearly explained at the time of booking. I'd call these folks back for sure!

A move is the one of the most stressful events in life. The crew from Mark the Mover could not have made our experience any better. The sales team were very thorough, explaining all the costs and details upfront. They followed up consistently and met all our needs, even scheduling a separate contractor to move our pool table. On move day, they called to let us know they were on the way and when they would arrive. Coleman was the foreman of the crew. The team literally jogged from the truck to the house each time they carried items from the house with Coleman leading the way. He showed great leadership and his team worked very hard. It took over 10 hours to move us and they never stopped working! We actually had to push them to stop for lunch. The team was so careful with our things and wanted us to have a PERFECT move, nothing broken or missing. They accomplished that goal. Truly outstanding experience. Wow!

We have already planned to use this company the next time we move. Our movers, Dafton and Henry, were exceptional. They were punctual, courteous, helpful, and very careful. Literally nothing was broken or damaged in the slightest. They folded all our moving blankets for us, checked as to whether we were happy with the exact placement of furniture, and generally "went the extra mile." Their cost was very reasonable and one of the lowest quotes I got for quality movers in the area. What they charged and how they took was consistent with what they had quoted too. Because we used two different sets of movers to load and unload our truck, we could compare the two companies. Even though the movers in Virginia that we used to load were pretty good, Mark the Mover was better.

The team of Rodney, Adam, and Lester did a very professional job. They were gentle with all of the items, wrapping furniture in quilts and shrink wrap. They had all the equipment they needed for an efficient move. The job involved a side-trip to my house to switch out a sofa and drop off a couple of things that won't fit in her new place. They handled this with ease, and were less confused than I was! I would definitely use them again.