Read reviews by category
09/01/2019
Mrs. J.
Absolutely awesome. Everyone saying how good the yard looks
Description of Work
Over grown lawn work plus regular lawn care
Category landscaping,lawn service
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/01/2019
05/15/2019
Deborah L.
Bill and team did an outstanding job. They delivered everything I asked for in a reasonable amount of time. All team members were courteous, anxious to help and did not leave until all work was done and approved by me. Really a nice job...transformed our backyard. Would hire them for any kind of yard or odd job. They are fantastic. This is our third time using their service.
Description of Work
We needed a large 30 feet by 3 feet bed of lariope and vinca removed and have new dirt installed so we could transform that space in to a pretty flower garden. We also wanted 3 raised flower beds installed and filled with dirt so we could plant vegetables. And, we needed roses trimmed back and lariope in another area, trimmed back.
Category landscaping,lawn service,mulch
Cost $1,800
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/15/2019
08/14/2018
Walter R.
After some initial confusion about scheduling the first visit, Jim came by and we spent 30-45 minutes going over all the work that needed to be done with landscaping and yard maintenance. He was thorough and easy to communicate with and I thought we had a winner. When the visit was winding down, he said he would send in a detailed estimate in no more than three days. That was eight days ago and we've received no word since which is troubling because we have a few things that require immediate attention. Yet, I've seen, since then, Jim respond to several people seeking help with their lawns on the NextDoor app. This is too bad, especially since they are headquartered just a few streets away from our house. Reading the other negative reviews on Angies's List and seeing the responses from the folks at Bill's, I know this will somehow be blamed on us (e.g., we weren't patient enough, we didn't wait long enough for the estimate, we didn't contact them enough times to remind them about the estimate, we didn't check our spam folders, etc.). When someone gives their word that a particular thing will be done in a specific time frame, it is not up to the potential customer to find out why a promise went unfulfilled. This, ultimately, is a measure of professionalism and first impressions do matter a great deal.
Description of Work
Clean-up and lawn service twice a month
Category landscaping,lawn service,lawn treatment,mulch
Work Completed On 08/06/2018
Service Provider Response
We will respectfully respond to [Member Name Removed] s F rating on Angie's List, simply by offering our sincere apology that he was inconvenienced. We received a request for an estimate on 07/30/2018. We emailed Mr. [Member Name Removed] on 07/30/2018 offering an estimate for 8/3/18 at 10am (his specified time requested on his web submission form). We asked if that date did not work for him to offer an alternative. We did not receive a reply to this email offer for an estimate walk through. On 08/03/2018 we received an email from Mr. [Member Name Removed] asking if the estimator would be showing up for the appointment. After researching our system, we found that Mr. [Member Name Removed] had not replied to our email scheduling offer of 8/3/18. We immediately offered an appointment that same afternoon. We agreed on a new date 8/6/18 at 10am. This is the "confusion" that occurred with regard to scheduling the estimate walk through stated at the beginning of Mr. [Member Name Removed]'s F Rating review. As to the estimate write-up - we are delayed in sending out the write-ups and should have communicated with Mr. [Member Name Removed] that he would not receive what he was promised. This promise to send the estimate write-up should not have been extended and typically exact time frames are not offered or promised during our busiest seasons. While we do provide our estimates free of charge, we have time invested in them and understand the potential customer does as well. We would have appreciated an email asking if the estimate had been sent or was otherwise in the works to be sent. Instead, our first knowledge of Mr. [Member Name Removed]'s issue is posted here on Angie's List. We make our best effort to reply to requests promptly and follow-up timely as outlined with the scheduling confusion. In this case we did not follow-up as promised at the estimate and again sincerely apologize that Mr. [Member Name Removed] was inconvenienced.07/26/2018
Noel A.
They did a GREAT job and were REALLY nice to deal with! Cleanup was top notch!!
Description of Work
Trim 2 Weeping Holly's, Holly bushes, clean out underneath these bushes & clean gutters.
Category gutter cleaning,lawn service
Cost $400
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/17/2018
08/26/2017
Azia W.
It was great. They came when I was available and tailored the estimate to my needs and budget. I'm very particular about the day and time to meet and get the work done. They were very accommodating to my work schedule. The guys that did the work were very professional. They even knocked on the door and asked me if I wanted to move my car so they didn't get it dirty since I just washed it. I really appreciate the little things such as that.
Description of Work
Needed general clean up for overgrown yard.
Category lawn service
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/26/2017
Service Provider Response
So glad we could tailor the work and meeting to fit your preferences and that you were happy with the work!08/24/2017
Ervan H.
After meeting no estimate was given, sent several message no estimate was given. very unprofessional waste of time
Description of Work
took off work to meet for lawn maintenance estimate
Category lawn service
Service Provider Response
Bill's Yard Service offers FREE ESTIMATES to potential customers. We make every effort to accommodate each person to avoid conflicts with their schedules. We try to schedule a time to meet the potential customer in person, offering hours that will best work with their schedule, even on the weekends if need be. The estimates are performed in detail with the customer so they are able to ask questions and provide information so that a full spectrum write-up is possible. In order to be given a fair and valuable estimate we like to conduct appointment times during daylight hours and be able to meet with potential customers starting around 10 am until one hour before dusk. Each estimate performed is tailored to the customer's landscaping needs and budget allowing them to select or deselect services. We do not perform automated estimates therefore our turnaround time may be lengthier then a larger company. We do apologize that we did not meet your expectations and timely response. Thank you for your review.08/03/2017
Tiffany C.
Great, they showed up with a team. Bill was there supervising the whole process. They did a great job for a good price. My husband who works nights was sleeping and he barely noticed they were there. When we woke up he said, "wow the gutters look great!".
Description of Work
Needed my gutters cleaned.
Category gutter cleaning
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/02/2017
Service Provider Response
Thanks so much for a great review! We aim to please, and are glad we exceeded your expectations! We look forward to hearing from you soon.06/16/2017
Erin C.
My yard backs up to a wildly overgrown area that spills into my yard from all sides, including vines stretching across the yard and a partially damaged fence line. It's not something I could manage on my own or even get to a point where I could try to get it under control without more professional help. Bill's Yard & Odd Job Service worked within my budget to handle the upkeep quickly and put together a monthly quote to help keep it contained.
Description of Work
Heavy pruning, removing a variety of vines, fixing a broken fence section
Category handyman service,hauling services,landscaping,lawn service
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/02/2017
Service Provider Response
Thanks so much for a great review!06/14/2017
j C.
The process of getting an estimate and agreeing on the work and price was professional and timely. The price was well over my budget and I settled on just taking care of the most critical branches. They arrived when expected, completed the work in short order and made sure to bag and bundle the cuttings and leave them at the curb.
Description of Work
I needed some branches cut after an ice storm split a wax myrtle and a thinning of crepe myrtle branches.
Category lawn service,tree service
Cost $269
Services Performed? Yes
Work Completed On 02/07/2017
Service Provider Response
So glad you were happy with the work!05/24/2017
Mark G.
Very well. I was on a time crunch and Bill and his crew were able to get me an estimate and get the work done within 1 week.
Description of Work
Yard clean up and mulch
Category lawn service
Cost $960
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/19/2017
Service Provider Response
Thanks so much for a great review! We aim to please, and are glad we exceeded your expectations! We enjoy working with you on an ongoing basis.• Gutter Cleaning • Roofing Cleaning • Hauling • Yard Debris Removal • Attic Cleaning • Spring Cleaning • Garage Cleaning • Basement Cleaning • Chain Sawing • Tree Limbing • Fallen Tree Removal • Tree Removal • Hedge Trimming • Pressure Washing of Driveways, Sidewalks, & Decks • Pine-Straw Spreading & Delivery • Brush Clearing • Pruning • Aerating • Soil Testing • Lawn Fertilization & Treatment •
Masonry & Concrete Work
BILL'S YARD & ODD JOB SERVICE is currently rated 4.8 overall out of 5.
BILL'S YARD & ODD JOB SERVICE accepts the following forms of payment: Check
Yes, BILL'S YARD & ODD JOB SERVICE offers free project estimates.
Yes, BILL'S YARD & ODD JOB SERVICE offers eco-friendly accreditations.
No, BILL'S YARD & ODD JOB SERVICE does not offer a senior discount.
No, BILL'S YARD & ODD JOB SERVICE does not offer warranties.
BILL'S YARD & ODD JOB SERVICE offers the following services: • Gutter Cleaning • Roofing Cleaning • Hauling • Yard Debris Removal • Attic Cleaning • Spring Cleaning • Garage Cleaning • Basement Cleaning • Chain Sawing • Tree Limbing • Fallen Tree Removal • Tree Removal • Hedge Trimming • Pressure Washing of Driveways, Sidewalks, & Decks • Pine-Straw Spreading & Delivery • Brush Clearing • Pruning • Aerating • Soil Testing • Lawn Fertilization & Treatment •
Masonry & Concrete Work