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The Mad Hatter Service Co

Chimney Sweep, Fireplaces, Air Duct Cleaning,

About us

Additional DBA - Mad Hatter Air Duct Cleaning & Chimney Sweep. Additional email - info@madhatterservices.com. Family owned. Additional business hours - Mon-Sat 10:00 AM-6:00 PM; Sun 12:00 PM-5:00 PM. Family owned.

Business highlights

47 years of trusted experience

Services we offer

Dryer vent, chimney restoration and repair, fireplaces, gas logs, grills, awnings, accessories & duct cleaning.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
12%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 129 reviews

Ron F.
02/2016
5.0
chimney sweep, gas grill repair
  + 0 more
unknown
Description of Work: They cleaned our chimney, repaired our grill and outdoor heater. They did a nice job and the price was reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for choosing our company to perform service for you! We greatly appreciate your review and look forward to working with you again in the near future! -The Mad Hatter

Tyler C.
12/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for providing our company an 'A' rating! We greatly appreciate your feedback and your business! -The Mad Hatter

Jennifer L.
11/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Clean and inspect fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for choosing our company to clean and inspect your fireplace. We greatly appreciate your business and your review! -The Mad Hatter

Kristen H.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney, exactly on time, took video of cleaning, had alot of soot all the way to top 25ft up, 2nd time using them

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169.1

Response from The Mad Hatter Service Co
Thank you for choosing our company to perform the chimney cleaning and inspection! We greatly appreciate your repeat business and look forward to working with you again in the near future! -The Mad Hatter

ROBERT J.
11/2015
5.0
chimney repair, chimney sweep, gas logs
  + 1 more
unknown
Description of Work: They installed a new gas log set and inspected and repaired the chimney. Mad hatter appears to be more costly than others providing similar services. However their professionalism and expertise more than justifies any additional cost. They truly exemplify the saying "you get what you pay for". They have a very large showroom and have people on staff who are clearly experts in their field. You pay a little more there but are getting very high quality goods and services. They simply do not sell inferior products.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from The Mad Hatter Service Co
Thank you for choosing our company to inspect and repair your fireplace as well as to install gas logs. We greatly appreciate your review, and we look forward to working with you again in the near future! -The Mad Hatter

Michael K.
11/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for rating the services we provided. We greatly appreciate your business! -The Mad Hatter

CHERYL S.
10/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for rating our company! We greatly appreciate your review and your business! -The Mad Hatter

Marcus R.
08/2015
4.0
gas leak repair
  + -1 more
This company did a nice job.
Description of Work: They had to redirect our gas line to install a grill.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for taking the time to review our company and the services we provided. We greatly appreciate your business and hope you get to enjoy grilling out all summer! -The Mad Hatter

Sharon D.
07/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
We greatly appreciate you taking the time to review our company. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter

EUGENE D.
06/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: checked chimney, base of fireplace, explained problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Mad Hatter Service Co
Thank you for choosing our company to clean and inspect your fireplace. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

Sheree M.
05/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Cleaned and inspected fireplace and chimney. Did very well and seemed honest about repairs that were needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$249

Response from The Mad Hatter Service Co
Thank you for choosing our company to perform the fireplace sweep and inspection for you. If you ever need anything else, please don't hesitate to give us a call! -The Mad Hatter

MICHAEL G.
05/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: They inspected and cleaned our fireplace. They also cleaned our dryer vent, which was very clogged. They did a great job on both repairs. We have used them in the past and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from The Mad Hatter Service Co
Thank you so much for inviting our company into your home to perform the fireplace and dryer vent cleanings for you! We greatly appreciate your repeat business and look forward to working with you again in the near future! -The Mad Hatter

Lois A.
03/2015
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Response from The Mad Hatter Service Co
Thank you for inviting our company into your home to perform the dryer vent cleaning for you! We greatly appreciate you taking the time to review our services. -The Mad Hatter

Elizabeth B.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Came out to check/clean chimney. Very punctual, thorough, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from The Mad Hatter Service Co
Thank you for allowing our company to clean and inspect your fireplace. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

CHRISTI L.
01/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
It went fine.
Description of Work: I had somebody out today. It was Mad Hatter to clean my chimney and inspect it. I had some other stuff done too. There was a crack in the firebricks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from The Mad Hatter Service Co
Thank you for reviewing our company; we greatly appreciate it! We look forward to working with you again in the near future! -The Mad Hatter

CINDY J B.
01/2015
5.0
chimney repair, chimney sweep, fireplaces, gas logs, masonry
  + 3 more
.
Description of Work: We wanted to have our wood burning fireplace changed to a gas log fireplace. The former owners had not fixed a cracked rear wall, so we needed to have the rear wall replaced and the chimney reswept before the gas logs installation. All three projects were completed in the same visit to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from The Mad Hatter Service Co
Thank you for writing a review of our services; we hope you enjoy your new log set! We greatly look forward to working with you again in the near future. -The Mad Hatter

ART C.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The front porch, sidewalk, and driveway were power-washed -- and looked great afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
We would love to accept this review; however, we believe it was intended for someone else. We perform fireplace, air duct and dryer vent cleaning and repair. -The Mad Hatter

Jerry F.
12/2014
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
unknown
Description of Work: Replace chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for reviewing our services! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

Linda M.
10/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: More work was required. Very professional. Addressed all my questions. Arrived 2 hours early and checked if it was alright to start or else they would be back at the set time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from The Mad Hatter Service Co
Thank you for writing a review of our services! We greatly appreciate your business! If you ever need anything else, please give us a call. -The Mad Hatter

Cleve G.
07/2014
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
unknown
Description of Work: Repaired leak in chimney shaft. Replaced the Chimney Pan, Shroud and Cap; Applied Flash sealant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from The Mad Hatter Service Co
Thank you for reviewing our services. We appreciate your business! -The Mad Hatter

Elaine B.
04/2014
5.0
chimney sweep, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Excellent service. Arrived on time and fixed problem in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mad Hatter Service Co
Thank you for providing a review of our services! We appreciate the business! -The Mad Hatter

Cliff P.
06/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: The guys they send over where on time and very friendly. Did a great job and cleaned up after themselves. Other then everything being clean you would never know they had been there. Dryer vent was included not extra like other vendors.
Rating CategoryRating out of 5
Yes, I recommend this pro

ALLEN R.
02/2013
4.0
chimney sweep
  + -1 more
N/A
Description of Work: I wanted an estimate to get a liner installed in my masonary chimney for my wood stove. They would no come out unless they could do a sweep. I refused to spend money for an unneeded service. I might use them in future, but they would be my second choice.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

Brandy M.
01/2011
5.0
air duct cleaning
  + -1 more
Wonderful.
Description of Work: The vents had never been cleaned in our home of 7 years. We were soon to have a child and wanted the house as clean as possible. They did an incredible JOB and were very professional. Not the cheapest out there, but the most professional and best cleaning. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sue S.
10/2010
2.0
chimney caps, gas logs
  + 0 more
Not good as described above.
Description of Work: I thought they were good but now lousy. the chimney pan pings whenever it rains, very loud and even scares the cats! The other work looks sloppy.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$2,000

Contact information

5220 Hwy 9, Alpharetta, GA 30004

www.madhatterservices.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Fireplaces,
Air Duct Cleaning,
Chimney Repair,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Masonry,
Heating and Air Conditioning,
Natural Gas Lines,
Wells and Pumps,
Gas Grills

FAQ

The Mad Hatter Service Co is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

The Mad Hatter Service Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Mad Hatter Service Co does not offer free project estimates.
Yes, The Mad Hatter Service Co offers eco-friendly accreditations.
Yes, The Mad Hatter Service Co offers a 10% senior discount.
No, The Mad Hatter Service Co does not offer emergency services.
Yes, The Mad Hatter Service Co offers warranties.
The Mad Hatter Service Co offers the following services: Dryer vent, chimney restoration and repair, fireplaces, gas logs, grills, awnings, accessories & duct cleaning.

Contact information

5220 Hwy 9, Alpharetta, GA 30004

www.madhatterservices.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM