Atlanta City Appliance Repair, Inc

Appliance Repair, Appliance Repair - Small

About us

Main Line: (404)903-1453 Here at Atlanta City Appliance Repair Inc, we sustain our business on quality and integrity. We are experts in only the Repair of Appliances and do not provide installation services. We are committed to quality from the beginning to the end of your project. We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs. 2023 Super Service Award winner for the 9th consecutive years!!! We look forward to earning your business.

Business highlights

35 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs

Services we don't offer

DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30 off on repair over $150



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.8458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 326-350 of 458 reviews

Michael H.
07/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: over all experience was good
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Amy M.
06/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your detail review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Conna T.
06/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Greg R.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired turntable inside built-in, microwave oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for choosing again Atlanta Appliance Repair, LLC "AAR #1" to fulfill your appliance repair needs. Thank you for your review. It is a very important for us to receive a feedback. Please do not hesitate to call us back with any of your appliance repair needs. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Kenneth C.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Ouida J.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for choosing again Atlanta Appliance Repair, LLC "AAR #1" to fulfill your appliance repair needs. Thank you for your review. It is a very important for us to receive a feedback. Please do not hesitate to call us back with any of your appliance repair needs. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Leslie B.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

gregory G.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: nothing wrong!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Ronald J.
05/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: The scheduling was prompt and the technician was punctual. With both a double oven with no power and a microwave with an inoperative turntable, the technician pushed a few buttons and concluded that the problem with each was the control unit. Because the control unit for the 19-year-old ovens is no longer available as a new part and because the part for the microwave would cost almost as much as a new one, he recommended we replace both. Consequently, no work was done. I subsequently arranged a service call from the manufacturer of the microwave who opened it up and tested parts and found that the problem was the motor for the turntable, a part costing $35. The labor was expensive, of course, but the microwave works fine and the control panel is fine. The same tech who fixed the microwave agreed to work on the ovens on his own time since they are from a different manufacturer. He opened it up, checked fuses behind the ovens, then opened up the control panel where he found a burned fuse. I bought a new one for $25 and the tech charged me $80 to put it in. My conclusion was that AAR got their share of the $39.95 I paid without doing any work and spending only a few minutes at my house. I definitely would not use them again.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
punctuality
5.0

$39.95

Response from Atlanta City Appliance Repair, Inc
Dear customer Thank you for your feedback. We value each of our customers, however, we have not heard anything back from you after we provided you the estimate. As is right now we have no evidence that both appliances are repaired. We are reputable company and if our technician made a mistake we want to know about it. We will be more than happy to give you a full refund for service call if you will provide an invoice or any written statements from repair company that has made repairs on your appliances. Feel free to call us to discuss this matter. Sincerely, Atlanta Appliances Repair Management

Jeff M.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased this Big Deal but discovered when I asked for an appointment that they did not service my model of appliance. I got a refund for this deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for choosing again Atlanta Appliance Repair, LLC "AAR #1" to fulfill your appliance repair needs. Thank you for your review. It is a very important for us to receive a feedback. Please do not hesitate to call us back with any of your appliance repair needs. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Hilary C.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my Kenmore washing machine...very professional and I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for choosing again Atlanta Appliance Repair, LLC "AAR #1" to fulfill your appliance repair needs. Thank you for your review. It is a very important for us to receive a feedback. Please do not hesitate to call us back with any of your appliance repair needs. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Lauren L.
05/2016
5.0
appliance repair
  + -1 more
.
Description of Work: Performed work on washer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Dawn J.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.99

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

LARRY S.
04/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: I had purchased the service from Angies list for a rental property that I had. I was not present when the technician came for the repair on the frig. I had gave the renter the right to agree to use the service since I was not available. I will omit that I do not have much knowledge on the cost of repair of appliances. The problem was the drain on the frig was closed and he had to clean the line and clean the condenser. The charge for labor was $220.00 minus the supposedly $55.00 off by using the Anglies discount plus the original fee of $29.95 for the purchase. This fee for approximately 30 minutes of work seem excessively. As I stated, I would not use this service again. I had purchase this service in a hurry one night and I did not find out how to review the rating on Anglie list until later. You cannot just click at the site when you are purchasing it to review the comments about the contractor.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$195

Response from Atlanta City Appliance Repair, Inc
Thank you for your review. Our tech went to your property and reported the following: Frigidaire refrigerator cleaned out the drain and the coil, you paid after discount $165 by the check. We base our prices on Appliance Repair Guideline book( blue book) which is the standard rates across US, and very reasonable! You chose us as your repair company, we didn’t push you for any repairs. You are free to shop around and get the best company that would fit your needs and budget. We are not the one-man operation company; we have several technicians, dispatchers and office employees. Our rates are very competitive; however, we cannot be comparing to any companies with one employee. We provide 3 months warranty to any of our jobs, and our customers can easily reach our dispatcher at our business hours to discuss any matter. WE ARE REALLY SORRY that our competitive prices are too high for your budget. We are always searching for an opportunity to improve a quality of our service, and reviews play the great part of it. Based on your response, we are constantly improving/modifying our company goal. The main goal is "more happy customers, more business for our company" If you feel that you would change our grade to a better one, please give us a call or email us to discuss this matter, we would be happy to work with you on that. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Kelli J.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Tried cleaning the circuit board of my dishwasher. That helped for a short time. Then we determined the circuit board was in need of replacement. They replaced the circuit board and fixed the door which was also misaligned. Technician was on time for both visits and was knowledgeable and professional. Scheduling happened quickly and they called me to schedule the follow up when the part came in. The entire experience was terrific!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Christina S.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: They could not diagnose the problem with out the refrigerator making the noise I was worried about. Unfortunately it would not make it very often. He looked at the internal components and everything seemed to be functioning properly. The refrigerator worked properly so we were satisfied with the outcome although the issue was not resolved. |I did have a hard time understanding the technician at times due to his heavy accent.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$39

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Dyanne W.
04/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for choosing again Atlanta Appliance Repair, LLC "AAR #1" to fulfill your appliance repair needs. Thank you for your review. It is a very important for us to receive a feedback. Please do not hesitate to call us back with any of your appliance repair needs. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Linda N.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Stop Frig from leaking. The joy went well and the tech was professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for a great review. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Brad M.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They say what they mean - and mean what they say. |They worked on my Kenmore Range - in and out in 20 min. |A job well done !

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for grading us on AngiesList. It is a very important for us to receive your feedback. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Glenn M.
03/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: Came to house any never found part to fix my stove top. They stole the $. Please cancel my Angie's List subscription @ once.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0

$29

Response from Atlanta City Appliance Repair, Inc
Dear Customer We sincerely apologize for any inconvenience that we have caused you. After we received your review on the Angies List, we pulled up your record in our system. This record is indicating that Viking stove top needs new top right induction burner. Some how our system(software) closed down your job back in December, 2015 and we were not aware of that. We assume that you haven't tried to call or message us in regards this matter. We can only guess that we couldn't get the part from Viking for more than two or three weeks (FYI it is very hard to get any parts for Viking brand) and our software closed down your job automatically.(In our system your job marked as it has been completed). We already fixed the glitch in our system, and hopefully it wont happen again. Again we want to bring our apology, it is not an acceptable business practices for our company. UPDATED: After we found out from the customer that we haven't serviced him as we always do, we offered him a full refund. (Now We are waiting on customer response) For all our current and future customers, these days our businesses depend more and more on computers/machines and not on human beings, so you( our customers) can hep us to improve our service. In case if the computers/machines are failed, we are friendly asking you to, do not hesitate to call us/or message us with any of your questions or concerns we will be always happy to assist you. Sincerely Atlanta Appliances Repair, LLC Management Team

Donald B.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Tom T.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Bill P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: item beyond repair. had to buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for your business. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Margaret S.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlanta City Appliance Repair, Inc
Dear, customer We sincerely thank you for grading us on AngiesList. It is a very important for us to receive your feedback. We look forward to surpassing your expectations for many years to come. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

LaCreacia S.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Atlanta City Appliance Repair, Inc
Dear, customer Thank you for your review. Please do not hesitate to call us back with any of your appliance repair needs. Sincerely, Atlanta Appliances Repair, LLC "AAR#1" Management team

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Business License #9007

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Atlanta City Appliance Repair, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Atlanta City Appliance Repair, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Atlanta City Appliance Repair, Inc offers free project estimates.
Yes, Atlanta City Appliance Repair, Inc offers eco-friendly accreditations.
No, Atlanta City Appliance Repair, Inc does not offer a senior discount.
No, Atlanta City Appliance Repair, Inc does not offer emergency services.
Yes, Atlanta City Appliance Repair, Inc offers warranties.
Atlanta City Appliance Repair, Inc offers the following services: Only repair service, We service many brands such as Whirlpool, Frigidaire, Kenmore, General Electric (GE), Maytag, Amana, Kitchen Aid and more. Contact us today!!! Estimates are FREE if service is provided, otherwise it is $65. Any Commercial Appliances or any High End appliances such as Sub Zero, Viking, Thermador, GE Profile, Dacor, Wolf will be $85 for service call since these appliances require highly trained techs
DO NOT install or hook up appliances, or repair any small appliances such as coffeemakers, blenders, mixers and etc. Please call our office to find out. Thank you Atlanta City Appliance Repair, Inc

Contact information

2200 Kilmington Sq, Alpharetta, GA 30009

https://www.atlantaappliancesrepair.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM