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Cleaning By Jenny LLC

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Customizable house cleaning services. 28 employees. No sub-contracting. 10% off our first visit for all Angie's List members. Please see our deals section for any other special promotions. We also guarantee our work. Travel Charges may be applied. Residential and commercial services. Complete Window Services Available Upon Request. Fully Customizable Cleaning Services Also Available Upon Request. Any coupons listed are for 1x services only.

Business highlights

17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Cleaning Services Include - Weekly, Biweekly, Triweekly, Monthly, Move In, Move Out & Spring Cleanings. Cancellation fee may apply if appointment is cancelled in less than 24 hours or if the crew is scheduled to clean and they are "locked out".

Services we don't offer

Carpet Cleaning. Grout Work. Floor Sealing & Stripping. Excess Animal Droppings. Dishes. Laundry. Pressure Washing. Painting. Wall Washing. Professional Organizing. Outside Grill Cleaning.

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8654 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 476-500 of 654 reviews

Pamela R S.
04/2011
5.0
house cleaning, floor cleaning
  + 0 more
She worked with me in scheduling the job. Her crew did an excellent job and did some extra work, too. They were 3 persons and charged me $125, which seemed reasonable. They are dependable, professional and trust worthy. I liked their services and will use the same in future.
Description of Work: I used the services of Cleaning By Jenny for cleaning work, last month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cleaning By Jenny LLC
We appreciate your business. You were very pleasant to work with. Thank you so much for your kind words!! :)

Clint B.
03/2011
5.0
house cleaning
  + -1 more
We've used them for a couple of months for housecleaning. They do an excellent job. For example, Susie & Jojo cleaned yesterday and did a super job. They are very friendly, thorough, and competent.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Cleaning By Jenny LLC
We appreciate all you awesome words. Susie and JoJo will appreciate the kudos!! Thanks again!!

JENNIFER Sessions H.
03/2011
5.0
house cleaning
  + -1 more
Jenny and her crew (of family members btw) do an excellent job for a fair price. They are quick to respond to any comments, are very professional and friendly. I love that it's an extended family business; you can tell by the quality of the work!
Description of Work: Clean house biweekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Cleaning By Jenny LLC
Thanks bunches for this great report. We appreciate everything :) See you in 2 weeks!!

Amanda B.
02/2011
5.0
house cleaning
  + -1 more
They were really nice in all of their emails. They were professional with their communication. They also had a good price. I really liked the girls when they came out. They were nice and considerate.
Description of Work: She provides basic cleaning, including mopping, sinks, bedrooms, sheets, vacuuming, and dusting. She cleans every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cleaning By Jenny LLC
Thanks so much for the thoughtful words. Congrats on your upcoming marriage we are so happy for you!!

Thien N.
02/2011
5.0
house cleaning
  + -1 more
Jenny and her crew do a great job. They're very professional when they come and the house is very clean when they are done. I would definitely recommend their services.
Description of Work: Monthly cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cleaning By Jenny LLC
We look forward to cleaning for you. Thanks for your recommendations!

bob C.
02/2011
5.0
house cleaning
  + -1 more
They are very good. They do a very thorough job. They come in, set about it and get it done. I am very happy with them.
Description of Work: They did a spring cleaning. Since then they have been cleaning my house monthly. The price listed is for the monthly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Cleaning By Jenny LLC
Thank you for this great report!! We appreciate your business and look forward to coming back to your house next month!!

Stacy S.
02/2011
5.0
house cleaning
  + -1 more
I have been using Cleaning by Jenny for one year now and am very happy. The staff is very responsive and they do a great job. I highly recommend them. They have never missed an appointment and have been flexible when I had an unforseen event that caused me to need to reschedule my regular cleaning date. Its always a treat to walk in the door after they have been there. My house is spotless!
Description of Work: General home cleaning services including vacuum, dust, floors, bathrooms, kitchen, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Cleaning By Jenny LLC
We appreciate all your kind words!! We really cleaning your home and helping you out!!

leigh B.
02/2011
5.0
house cleaning
  + -1 more
the crew was very professional and prompt. very pleased with the clean.
Description of Work: the cleaning service provided a first time clean for a house that was in desperate need of help! Our regular house cleaner had broken her arm and i had not had anyone really clean the house in several weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Cleaning By Jenny LLC
We are very glad we could come in and help you out. We really enjoy your kitty too :) We will see you soon!!

Sandra D.
02/2011
3.0
house cleaning
  + -1 more
I found over time that my floors looked great, but my ceiling fans were never dusted. I also found a problem with wet wood floors and finally checked under my dogs bed to find that they cleaned my wood bamboo floors and put the dog bed back on top of the wet wood floor and now my floor is warped. I would not recommend letting them clean your wood floors!
Description of Work: I was happy initially and did continue on a bi-weekly cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$145

Response from Cleaning By Jenny LLC
Thank you for this report!! We really appreciate it!! We look forward to helping you out in the future.

susan r S.
02/2011
2.0
house cleaning
  + -1 more
started out fine last year. gave me a good price and did a really good job. then every other week when they came it was a complaint that it took them too long and they would have to increase the price. Soon they started cutting corners after agreeing to just do the downstairs. I found so much not done or lots of dirt left under the bed and sofa. dusting not done. Glass doors not shined, etc. Basically the quality and price changed too often for me. I would clean alongside them and pick up everything out of their way to help expedite their time at my home. We were not on the same page regarding expectations
Description of Work: expected and was assured that they did a thorough cleaning on every visit. But unless you were watching them they only did superficial cleaning. Mostly, it was get in and get out. I was to receive a full house cleaning but they eventually complained it took too long so they only cleaned downstairs

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$160

Response from Cleaning By Jenny LLC
We are outraged and saddened about this report as we went above and beyond to make you happy and you told us again and again how happy you were. You never complained to us about any of our services that is, until we asked you to pay for your scheduled time that you did not have the consideration to let us know you did not want, and it was to late to book any other client in your scheduled time. Next, lets address all the many many times we came to clean your home and you did not answer the door or leave us a way to get in your home and left us stranded at your doorstep. After leaving us stranded and not caring that we could have scheduled another client in your scheduled time and after 6 times of this happening we finally asked you to pay for your spot. There is no company on the planet that would not expect some form of payment for your total disregard of our time especially since this happened on 6 different occasions. We give our clients (that actually have us clean) more than what they paid for. We were NOT hired to do a Full House Cleaning; we were hired to clean your downstairs Only!! The service we provided was for downstairs and if you ever wanted the upstairs done you would compensate us for the extra rooms and extra time per our contract. Also, let’s discuss this issue of your returned check. You paid us with a check that was not good, and after asking for the money to replace the returned check for 8 weeks you finally reimbursed us. All the while, we continued to clean your home during this period. The price you have listed above is incorrect. We reduced your bi-weekly price at the beginning of your contract to help with your budget, which you failed to mention above. Yes you are right about expectations, as yours were unrealistic. Our company would have no problem cleaning any of the items that were on your list every time we came to your home, but we would expect compensation, as would any company. Now, let’s get into your unrealistic expectations of us and our services. You hired our company to come to your home bi-weekly for a general cleaning service. We have a general cleaning checklist that we do at every client’s home that is standard, and you received a copy of that at the beginning of our contract. However, you kept adding to that list. Here are a few examples of the extras you asked for: Inside of refrigerator, freezer and 2 ovens, inside of closets, using liquid gold on your entire staircase, front door and grandfather clock. Adding the French doors inside of your home and all glass doors on both sides every time. We do 1 slider as part of our service for free and you add all these doors and expect them to be done for free. Also, cleaning the wine rack on the inside, cleaning glass on 2 fireplace doors on both sides, outside of cabinets in kitchen, laundry room, and bathrooms every time, including all the top cabinets that are glass and wanting the glass done on both sides. All of the above you wanted done plus all the items on our general cleaning checklist each time we came for the same price. Finally, after every time we came you added more and more and more to our general cleaning checklist. We asked you if you could swap some of the items on our general cleaning checklist for some of these extras you were asking for. We actually lost money working for you because of your additions each time we came to your home. Your comments above are so unbelievable and insulting considering all the work we did for you when we were actually able to get into your home to clean. We went above and beyond to make you happy and we spent more time in your home than any other client and you did not compensate us for the extra time. We would be more than happy to supply any Angie's List member a copy of their contract, of course without any of their confidential information, upon request.

Clarence M.
01/2011
5.0
house cleaning
  + -1 more
Everything went smooth from start to finish. Don't try any other company.
Description of Work: They have been coming to my house once a week for many months now. Great group of people and great service. Never and issue. No issues with trusting them in my home. Even my two dogs love them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Cleaning By Jenny LLC
Thank you so very much for this awesome report!! We love your 2 dogs!! We only come to see them you know :) We look forward to seeing you this coming week!!

EMILY G.
01/2011
5.0
window cleaning
  + -1 more
Jenny & Alicia arrived on time and went to work. Four hours later my windows were sparkling. They were extremely quiet, too, as I work from home. The experience was wonderful and I'll definitely have them come again.
Description of Work: window cleaning including screens- inside & out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from Cleaning By Jenny LLC
Thank you for this report!! We appreciate your business and look forward to seeing you next time you need your windows done!! Oh and your cat is super cute!!! :)

Alicia H.
01/2011
5.0
house cleaning
  + -1 more
The four women were punctual. They brought all of their own cleaning supplies. They worked quickly and thoroughly. I liked that they asked questions about what products were safe for certain surfaces before cleaning them. They have a system worked out and each has her own area of the house that she is responsible for. They were all social and friendly, even toward my dog. Overall, my husband and I were very happy with the final product.
Description of Work: Kitchen and bathrooms were cleaned, all floors were vacuumed (including bathmats and area rugs), swept and moped, baseboards were cleaned, bed was made, all surfaces were dusted including photos and mirrors mounted on wall. Fans and blinds were dusted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Cleaning By Jenny LLC
I enjoyed taking karly for a walk!! She was so much fun to play with. We appreciate your kind words above and look forward to many more walks with Karly and future business together :)

LOIS E.
01/2011
5.0
house cleaning
  + -1 more
They arrived when scheduled, did exactly what I asked, stayed for almost 3 hours until all tasks were done. It was worth the price.
Description of Work: They cleaned my house concentrating on areas I identified as needing particular attention.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Ohamien U.
12/2010
4.0
house cleaning
  + -1 more
I chose this company because they were the highest rated on Angie’s List. Nothing in particular stood out to me about them.
Description of Work: Cleaning By Jenny did housecleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$235

Matt B.
12/2010
5.0
house cleaning, window cleaning
  + 0 more
3 ladies showed up within the time promised and came ready to work despite the very cold day (40's). This was our initial clean and we walked through our home to discuss areas to be cleaned and our sensitivities and special directions. They also had a detailed set of notes from the initial call. They got to work right away and were very professional and respectful. Everything was cleaned to our satisfaction. We discovered, however, after they left that one of the Levolor cordless blinds was damaged (due likely to yanking down too hard like old-style roll-up shades), but I was able to disassemble it and fix the spring mechanism. I wondered if they knew it was damaged, but didn't say anything. At any rate, we will be sure to show them its proper operation next time to prevent permanent damage. They were willing to use our vacuum and steam mop. Very accommodating! Will hire them back!
Description of Work: Initial deep housecleaning (dust, mop, baseboards, etc.) and all windows (in/out).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Shannon R.
11/2010
5.0
window cleaning
  + -1 more
Deana arrived the day before to do a through walk thru of the required services. Jenny and her team arrived promply the next day with a detailed listing of the window cleaning locations and all special instructions. Jenny and her team were extremely pleasant and careful while conducting their work, taking extra care to assess each window and it's framework. All screens and tracks were cleaned and a razor blade was used to remove paint flicks. I would definately call Cleaning By Jenny again and will refer them to everyone I know. They did a fantastic job!!!
Description of Work: Window cleaning inside and outside to include screens and tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

victoria D.
11/2010
5.0
house cleaning
  + -1 more
During my initial call to 'Cleaning by Jenny", I spoke with Deanna who was very pleasant, knowledgeable in the prices and services provided and presented her company professionally. She made an appointment for within a few days. On appointment day, Jenny called me about an hour prior to her arrival. 3 very pleasant and polite ladies came to my home and gave it the cleaning it really needed. These 3 girls did in a few hours what would have taken me days to do on my own. My home looked, felt and smelled fresh and clean when they were done. I can't wait for them to come back. The burden off my shoulders of not having to think about "when will I have time to clean this house" is worth every penny spent for the services that 'Cleaning by Jenny' provided. Hurry back girls - I'm getting spoiled!
Description of Work: Cleaning by Jenny really meant cleaning by Jenny plus two other wonderful ladies who came into my home, cleaned the floors, the baseboards, the ceiling fans,dusted the blinds, cleaned the kitchen (washed dishes, cleaned the stovetop, the kitchen table, the counters, outside of the cabinets, the floors) made beds, swept and mopped hardwood floors, tile floors, and vacuumed carpeted rooms. They dusted everything in sight. When they were done in the bathroom, the tile sparkled, the mirrors were steakless, the sinks and counters were cleaned, toilets scrubbed and it looked like a brand new bathroom. It was so refreshing to have such a clean home when they were done with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Leslie A.
10/2010
5.0
house cleaning, window cleaning
  + 0 more
Jenny and her wonderful crew did a complete spring cleaning of my home, including windows inside and out. My home sparkled! I trust Jenny and her crew and they all are such nice people! They have cleaned my home monthly since last April and I continue to be so pleased with their work. Jenny and Deana worked with me to make the cleaning cost effective for me. I really appreciate that they call or email me to remind me of my cleaning appointment. Also, I don't have to tell them what to do - they just do it!!
Description of Work: Spring cleaning of my 3 bedroom 2 story house, top to bottom and monthly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

COKE B.
10/2010
5.0
house cleaning
  + -1 more
Jenny and her crew do an excellent job every time. She herself is frequencly part of the crew. If not, there is somebody part of it that has been to the house before.
Description of Work: Jenney's crew is d*** bi-weekly cleaning on my 3 bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

KEN A.
10/2010
5.0
house cleaning
  + -1 more
They called approx 2 hr ahead to confirm time of arrival. Came on time and brought detergents and cleaners with them. The crew of all women proceeded, after a brief walk through, to clean. 3 hours later the house was beautiful again, in spite of three weeks of electrical crews rewiring it, and we were happy we hired them. Very agreeable and pleasant, very workmanlike.
Description of Work: Cleaned floors, counters/furniture/bathroom fixtures, removed cobwebs where visible,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Cassie W.
10/2010
5.0
house cleaning
  + -1 more
"Cleaning by Jenny" does a wonderful job. They always work with me to make their services very cost effective and continue to provide quality service along with always being on time and extremely friendly. I look forward to each and every visit from them.
Description of Work: cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kevin M.
10/2010
5.0
house cleaning
  + -1 more
So far very happy with the house cleaning service. You get a phone call reminder the day before and they show up promptly the next morning as promised. I can see things that they cleaned/dusted that my prior service would routinely skip. I'm very pleased and will continue to use them. I will recommend to anyone I know that needs cleaning services.
Description of Work: Full regular house clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kerry B.
09/2010
5.0
house cleaning
  + -1 more
Based on all of the other Angie's List reviews, I made an appointment to have Cleaning by Jenny come to the house. The telephone conversation to set it up was prompt, helpful and clear. The cleaning was great. Exactly as promised. We have decided to have a bi-monthly service with Cleaning by Jenny. They are a family owned and run company with family coming to the house which is really nice. They are super sweet to the dogs, too :)
Description of Work: Services performed were general cleaning of the home. (kitchen, bathrooms, floors, dusting, vacuuming, etc.) Very efficient and with three people doing the work, it didn't take a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Cleaning By Jenny LLC
Thank you so much for your business, we really enjoy cleaning for you and all of your family!!

Gail T, P.
08/2010
5.0
house cleaning
  + -1 more
As I said above I am very pleased! They do everything I have asked. Even asked me if I would like to have something done that they see.
Description of Work: I am very please with the work they have done in our home! They are cheerful and accommodiating. They are take an interest in their work.Our home looks great when they are done. I would highly recommend them. They deserve not only one star ,but more stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Cleaning By Jenny LLC
Thank you so much for your business!! We all enjoy cleaning for you.

Contact information

2826 Forsyth Rd 302, Winter Park, FL 32792

http://www.cleaningbyjennya.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L12000096061
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Vacuum Cleaners

FAQ

Cleaning By Jenny LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Cleaning By Jenny LLC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Cleaning By Jenny LLC offers free project estimates.
No, Cleaning By Jenny LLC does not offer eco-friendly accreditations.
Yes, Cleaning By Jenny LLC offers a 15% senior discount.
No, Cleaning By Jenny LLC does not offer emergency services.
No, Cleaning By Jenny LLC does not offer warranties.
Cleaning By Jenny LLC offers the following services: Cleaning Services Include - Weekly, Biweekly, Triweekly, Monthly, Move In, Move Out & Spring Cleanings. Cancellation fee may apply if appointment is cancelled in less than 24 hours or if the crew is scheduled to clean and they are "locked out".
Carpet Cleaning. Grout Work. Floor Sealing & Stripping. Excess Animal Droppings. Dishes. Laundry. Pressure Washing. Painting. Wall Washing. Professional Organizing. Outside Grill Cleaning.

Contact information

2826 Forsyth Rd 302, Winter Park, FL 32792

http://www.cleaningbyjennya.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM