Marc Morris A/C & Refrigeration, Inc.
About us
11 Employees. No subs. Cost is determined by the job. Travel charges can apply. License #CAC1814031. 200+ hours training in building science/whole house comfort. Member of Comfort Institute, RACCA & Temple Terrace Chamber of Commerce. Northeast Winner for Tampa Bay for Best Customer Service, AC/Heating and Best Kept Secret!
Business highlights
Emergency services offered
29 years of experience
Services we offer
Marc and his team of professionals have provided the Tampa Bay area with the highest quality residential and commercial air conditioning and refrigeration service. We provide new home a/c systems, Since 1996, indoor air quality products and repairs. MMAC also provides commercial and agricultural air conditioning and refrigeration services! No matter what your issue is, maintenance service, turn to the experts at MMAC. We will provide you with “service good enough to wear Marc’s name!”
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.637 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 3% | ||
| 5% | ||
| 3% |
Showing 1-25 of 37 reviews
Nick C.
Mar 2023
They were great until the company was sold in January 2023. Now they don't show up for appointments. Do not call the phone number on the website, it just goes to voice mail. You can use the phone number for Mavery R Services corp but I would NOT recommend using them.
Joshua R.
Aug 2017
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Henry N.
Apr 2016
unknown
Jose C.
Feb 2016
unknown
GAIL F.
Oct 2015
unknown
James S.
Jun 2015
unknown
Elaine M.
Mar 2015
unknown
SAMUEL H.
Mar 2015
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When Marc first met with us, he first offered to see if he could save us some money by replacing the air handler only. That route didn't turn out positive, but I was impressed he at least thought it worth a try. As well, he gave us a figure to repair the defective unit. - However we decided to replace the unit, opting for a unit slightly higher in SEER.
- Originally he was to start work a couple of days later than he did, but he was able to improve on the original date.
- The crew he sent was excellent, they were professional, and were the type you wouldn't have any issues in allowing them into your home. They were neat, and their installation was completed with minimal disruption to our activities.
- A couple of days later the city inspector came and the unit was deemed to meet all standards of installation.
Needless to say, wife and I are totally satisfied, and look forward to using Marc's company to maintain our heat pumps going forward.
Excellent product and installation, plus a good price.
**************************************************************** As an aside, while discussing our needs with other companies, I ran across more than one that seemed eager to disparage competitors products. I find that very disappointing, as a better method would have been them telling me why their product was better.
Though, according to Consumer Reports, the American Standard heat pump ranked #1 in a survey of over 34,000 owners rating their heat pumps for reliability.
I guess the companies not using the best product couldn't reference that survey. ;-)
I knew from the beginning what brand I wanted, and was fortunate to find a quality company to install the unit.
Robert K.
Feb 2015
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your kind words! We work hard to provide service "good enough for Marc's name" - - - and we are honored to receive your review. Thanks, again, for the opportunity to serve!"
Melanie B.
Feb 2015
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your kind words and your confidence in our service. We value your opinion and always want to provide service "good enough for Marc's name!""
John P.
Jan 2015
They made a mess. The technician came to replace the pipe, but left glue all over. Marc Morris came out to fix it but instead broke the pipe and there was flooding all over.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review of MMAC. Unfortunately, we followed another installation company - yes, in re-running their drain line, we broke something. Marc returned and fixed - as you indicated. We also refunded your money - and did not charge for the new drain line. Again, we did not live up to your expectations - and we apologize, but do feel that we treated you fairly. We wish you the best!"
KENT D.
Jan 2015
They did an excellent job. They were on time, they were courteous and professional. After they had tested it and made sure that everything was working fine they sent me the warranty papers. I was very pleased with the service and I would use them again.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review! We so appreciate customers like you that take the time to review our service. Again, thank you for the opportunity to serve!"
Nicholas N.
Nov 2014
Gave a reasonable estimate and did the repair same day.
Felt they were honest and did exactly what I asked them and they didn't try and sell me anything. A breath of fresh air from AC contractors.
Felt they were honest and did exactly what I asked them and they didn't try and sell me anything. A breath of fresh air from AC contractors.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review of our recent service! In our "almost 20" years of service, we have always put the customer's needs first - - - and we appreciate the opportunity to serve you with "service good enough to wear Marc's name!""
Jana D.
Sep 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your A rating! We appreciate our loyal customers like you!"
Marta T.
Aug 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review. We were sorry that we did not meet your expectations, and we did offer to send Marc out to review the situation, but you declined. We hope that you received your full refund promptly, and we do thank you for giving us the opportunity to serve."
Kenneth C.
Aug 2014
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Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your kind review! We try hard to provide service "good enough to wear Marc's name!""
Kathy L.
Aug 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you, (member name removed)! We appreciate the support of so many Temple Terrace residents! With Marc being a 50+ year life-long resident himself, we have always - and continue to strive - to provide top service our friends and neighbors expect and deserve. Thank you for giving us your trust!"
Angela H.
Aug 2014
I have used Marc for years at work and they do a perfect job every time. Unfortunatley our ac broke earlier this year and Marc quoted us on a new split unit. We were unable to buy it then and was unable to get financed. We found a company that was able to put a new unit in with what we had and man... we were taken. He put the unit in wrong and our house wasn't staying cool. I knew I should have called Marc out but I tried to call the company who installed ours and they had left town and had no way to contact them. I found a company that did free estimates and had them come out to check the issue. They told me I had the wrong unit and we need a whole new one. Devastated I had realize how much of a mistake we had made and finally called Marc to rescue us. He came out today and found out that the problem was poor installation and that he could fix the issues and we did not need a new unit. The Harlan family will never leave Marc again and we will make sure to always have them service our AC so we don't run into any issues. Marc Morris has been such a blessing and they are all outstanding people. God bless you guys!
Response from Marc Morris A/C & Refrigeration, Inc.
"Angela - we all make "buying" mistakes - no hard feelings, and we are so glad that you contacted us to fix your recent install. So glad it was a relatively easy fix! Thank you for your kind review, and we value your business!!!"
Kenneth C.
Jul 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you! We try hard to please, and we are grateful for customers like you!"
Meredith W.
Jul 2014
I had some mold in my condo that I needed to get cleaned up and part of the issue was the air conditioner. The mold remediation company that I hired suggested Marc and his team and said that they had worked together in the past on jobs. I contacted them and they were able to give me a quote over the phone for the service and coordinated the cleaning with the mold guys so that everything went smoothly.
I'm very happy with the work they did and can already tell a difference in the unit. I would definitely recommend them and will use their services in the future if I ever have another issue with the unit.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your "thumbs up" review of our recent work! We are ESPECIALLY glad that you can already tell a difference in your indoor air quality. Thanks, again, for the opportunity to serve!"
Bonnie G.
Jul 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you, [member name removed]! It's customers like you that make working for MMAC a pleasure! SO glad you are enjoying your new system and new duct system!"
Melanie B.
Jun 2014
unknown
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review of Marc Morris A/C! We appreciate your feedback and business."
Vicki B.
Jun 2014
They were great.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your review! We work hard to earn your trust and confidence!"
Carole L.
Jun 2014
I had my elderly mother living here at the time and she was very sick. She was bedridden and on oxygen. It took place this time of year so it was really hot. They were extremely accommodating and prompt getting out here and getting my unit back started. My experience with them was always positive. What stands out is that they are very nice, which I appreciate. After they came and did the service for me my mother passed away so I forgot to pay the bill. They were very sweet and understanding on me paying the bill late. I think they were a little higher for the service they provided, based on what a friend told me she paid for a similar service.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you, [member name removed]! It's customers like you that make our job so rewarding! We truly care about our customers and remember your mother fondly. Thanks, again!"
Henry N.
Jun 2014
Everything's good. They were efficient and I have no problem with them. They were very pleasant and I would recommend them. They were professional.
Response from Marc Morris A/C & Refrigeration, Inc.
"Thank you for your feedback! We try to always give "service good enough to wear Marc's name!""
Licensing
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FAQ
Marc Morris A/C & Refrigeration, Inc. is currently rated 4.6 overall out of 5.
Marc Morris A/C & Refrigeration, Inc. accepts the following forms of payment: CreditCard
Yes, Marc Morris A/C & Refrigeration, Inc. offers free project estimates.
No, Marc Morris A/C & Refrigeration, Inc. does not offer eco-friendly accreditations.
No, Marc Morris A/C & Refrigeration, Inc. does not offer a senior discount.
Yes, Marc Morris A/C & Refrigeration, Inc. offers emergency services.
No, Marc Morris A/C & Refrigeration, Inc. does not offer warranties.