Nott's Automotive

Auto Service, Auto Transmission, Auto Inspections,

About us

We are a local family owned business that will provide you with the best and most honest service.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

We work on all make and models of foriegn and domestic cars and trucks. From transmissions and rear end differentials to air conditioning and drivability.

Services we don't offer

tires

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-22 of 22 reviews

Melvin H.
08/2019
1.0
auto repair, transmission repair
  + 0 more
Hired this "family" business for the second time. A disagreement arose on the first occasion when he provided no written estimate AS REQUIRED BY STATUTE and the final bill was higher than quoted verbally. We resolved the matter, and as a retired attorney, I provided advice to the owner about complying with the Florida auto repair statutes. He acknowledged his error, claimed lack of knowledge and I believed at the time we left on amicable terms with the understanding he would begin to run a legal shop. So, I gave him a second chance. I needed a shifter cable installed on a Chrysler Sebring, a common repair for these vehicles with readily available parts and quoted labor time. For the second time, he provided no written estimate. The car was brought in by AAA after hours and he did not even telephone to advise with regard to the cost of repair. The statute mandates unequivocally that a written estimate be provided after diagnosis. When I received the final bill, the part was billed at approximately double its cost; labor was more than the book estimate (but not itemized as required for hourly rate and time); and there was a charge for "shop supplies" of $35 which is entirely unjustifiable unless advance notice is provided. Frankly, I would like to recommend this shop. They seem friendly, but I certainly provide a recommendation for an auto shop which just does not comply with the law. It can be inferred from these two transactions that the failure to provide mandatory written estimates if to avoid loss of business when the consumer reviews the estimate and determines that the charges are either overpriced or unjustified. It is also unfair competitition when such a business does not fairly comply with the law to avoid competing with those who do provide written estimates as required.
Description of Work: Replace transmission shifter/selector cable 2008 Sebring.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$500

Response from Nott's Automotive
Mr. [Member Name Removed], I'm sorry you feel the way you do but I want to assure you that we follow the Florida statutes when dealing with each and every customer, not because we have to, but because it's the right thing to do. We pride ourselves on a Zero Surprise standard meaning all work is approved before performed because it's our customer's car, our customer's decision, and ultimately our customer's wallet that's impacted. Our goal isn't to just fix someone's vehicle one time; our goal is to become their "car guys" helping them whenever they have a concern. When a vehicle is dropped off after hours, the statute requiring a written authorization is modified to allow for a telephone call authorization which is how we discussed what our findings were and what your investment would be with you. You authorized us to perform the repairs during that call for the agreed upon price. We performed the work and you picked up your vehicle. At this point, we consider this issue closed. We sincerely hope you can find a shop that will address your needs and you can feel comfortable with. Sincerely, Trey & Jennifer Nott

Tonya A.
02/2018
5.0
auto repair
  + -1 more
They were very informative, answered all my questions and explained the repair in detail. Definately a great experience and will tell others. Thanks Notts Automotive!
Description of Work: Needed belt and tired fuxed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Carrrie M.
02/2018
5.0
auto repair
  + -1 more
Always have had great service done, always work hard to keep me in my budget. They treat me like family!
Description of Work: We have had many services done, brakes, belts, pumps... all work done excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nott's Automotive
I don't know why I just seen this review, but thank you very much Carrie!!! You are the best!

Melvin H.
10/2017
5.0
auto repair
  + -1 more
Job was done professionally and on time. Some of the rotors I provided did not fit and it was necessary to purchase a rotor and machine two others. Unfortunately there was a minor disagreement about the amount quoted (by telephone) for labor, but Angie was very professional in resolving the matter amicably which I appreciated. This is a family business in which the employees and principals seem to work closely together in accomplishing jobs for customers and have a clear understanding of the value of your goodwill. I spoke briefly with another customer who was picking up her vehicle after repairs and she also spoke highly of the business and owners.
Description of Work: Two axle brake job, pads and rotors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Nott's Automotive
Thank you Mr. [Member Name Removed] for your patience and business! Hope to take care of your vehicle needs in the future!

Bruce L.
10/2017
5.0
auto repair
  + -1 more
They resolved the problem, both front and rear rotors needed machining. Also, they rotated my tires since tires were already off of vehicle. Trey promised they would finish by noon and it was done on time at a fair price. Trey Nott is very professional and courteous, I'm pleased to do business with him. I will go back to they for my automotive needs.
Description of Work: Brakes had severe vibration at speed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Nott's Automotive
Thank you! We appreciate your review and your business! Hope you have a great day!

Martin R.
06/2017
5.0
auto repair, car inspections
  + 0 more
As thoroughly as predicted. They did a great job.
Description of Work: Detailed vehicle inspection for ride-share purposes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nott's Automotive
Thank you for your review. We really appreciate it...

Joe F.
04/2017
2.0
transmission repair
  + -1 more
My wife and I moved here to Florida from SC in June of 2015. We decided to start a new life here from scratch. By trade I am a welder/fitter/fabricator with a mechanical background in hydraulic systems and repair, however, I’m not a mechanic on foreign cars. A transmission, while complex in the gear system is still a hydraulic system. To my knowledge, even in the most complex systems, there are relatively 3 issues to cause failure, if the gears themselves are not broken. 1. Electrical issues. 2. Mechanical issues within the valve body that do not allow the fluids to flow correctly. 3. The wrong type of fluid. (These fluids have different weights, and if it is not heavy enough, the system does not work) My wife Christina drives a 2001 Audi A6 Quattro, and needed a few repairs from normal wear and tear (brakes). Not knowing where to go that is legit, my step father suggested Notts Automotive because they were a Christian owned company. So since July/August of 2015 they have been doing maintenance on my wife’s car with no issues until October 2016. My wife’s transmission went out on her car which also is a multimatic. At the same time incoming Hurricane Matthew. The transmission was going to be coming from Miami. That transmission came with a 6 month warranty. The total came to $3800 with the agreement of being able to make payments but half had to be paid to pick up the car when it was finished. We sold the furniture in our home to make that happen as I was laid off from work. My wife kept in contact with the owners wife Jennifer to keep her informed of what was happening but the clutch solenoid kept throwing a code, the same code that caused the other transmission to burn up in the first place, and we kept taking back every month. They kept telling my wife that everything is fine, the transmission is shifting and they put a conditioner in it and cleared the codes. 20 miles later check engine light came on again every time, same code. So as we are nearing the 6 month mark they want to play games with my wife and tell her that they would have to find out how much more this was going to cost and would call her back. No one called my wife for 2 weeks. So, I called and spoke with Trey, the owner of the company. I admit, I lost my temper, but as a fellow business owner, I hoped I had gotten my point across. They were going to order another transmission and had me bring my wife’s car back. We dropped it off April 11, 2017 and she asked would it be ready for pick up on Thursday and was told that would only give them 2 days to work on it and that’s not enough time. Friday my wife called to check the status of the car and an employee, Mark asked her to call Monday to get a definite time that the car would be ready. My wife called Monday only to be told they haven’t started on it yet because they have been extremely busy. We drove by yesterday, April 19 and I was told that it would be the 28th before it could be worked on, and then Jennifer said they were not going to release the car until the entire bill was paid off ($1400 still is left and it’s getting paid a little at a time because her business is slow but picking up and I’ve started working on my own) That was not what was agreed upon in the beginning. My wife got her key back and told them she was not going to be without her car like that and she cannot afford to be without her car like that. Jennifer stated that the warranty is out already (which it wasn’t according to the 6 month warranty) and threw out there was 6 month or 6,000 miles. NOBODY said 6,000 miles at all. There are two things I personally have an issue with here. First, integrity. In my world of trade, it is either done right, or it is not. Sometimes, a lot of people can be hurt by negligence, or flat out laziness, because like most, I too have codes and guidelines that I must go by. The fact that they had to order a second transmission because, and I quote "numbers didn't match", and the excuses that I get of why the work cant be done correctly or in a timely manner causes me to question their competency. If I, as service provider, conducted business like this, I would have no business at all. Joe Fretz Fretz Welding and Fabrication
Description of Work: transmission replacement

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,800

Response from Nott's Automotive
The definition of INTEGRITY is to honor your word, which we have done above and beyond. The transmission that we installed in October has several different codes than what the vehicle actually came in for in the beginning.This is a separate issue altogether. We have had another transmission sitting in our shop for months waiting to install it into the vehicle. The customer very unfortunately has not been able to come up with the previous balance that has been owed to us since October 2016, that was promised to be paid off by December of 2016. We are more than willing to stand behind the warranty even though it was out of warranty due to mileage !!!! But we DO NOT work for FREE. So as soon as they pay the $1500.00 balance we will install the other transmission. We take pride in our work and respect our customers! . It saddens me that this customer has so much anger, when we have done nothing but work with them!

Aaron W.
03/2017
5.0
auto repair, transmission repair, car inspections
  + 1 more
When they performed the inspection and found (frankly a lot) of issues (all justified) they promptly let me know and then worked quickly to get the car ready to pick up that evening. When I went by to pick up the car, they showed me the various parts and tests they ran to justify the work they did. Everything was above board and fair and they did excellent work. I'm very happy even though it ended up costing a fair amount.
Description of Work: I brought my car in for an oil change and a comprehensive inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jack B.
10/2016
5.0
auto repair, transmission repair, car inspections
  + 1 more
My evaporator cord for my 2008 4Runner went out and I had been somewhere prior and did not really get a response from them to what the issue was. When I came to Nott's they were very attentive and easily fixed the issue. They also gave me a 2 year warranty on the cord when most places only have a 1 year. I feel like they are very family orientated and work hard to keep the business the same. Great experience in timely matter and great people!
Description of Work: Fixed my evaporator cord for my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

richard M.
03/2016
5.0
auto repair, towing
  + 0 more
Our family was on vacation in Florida from NY when car failed to start. Neighbor suggested we have the car towed to Nott's Automotive. Car arrived at 4PM and scheduled hours showed that he closed @5PM. Explained that we were on vacation and needed the car ASAP. They stayed and worked on diagnosis ordering parts for next morning delivery and preparing the car to be fixed. They stayed until 7PM. Then they paid for a car to take me back to our vacation rental 14 miles away, and paid for a car to return me to their station the next morning. This was extraordinary service well above and beyond the norm. They were very professional and very kind. They worked very hard to offer Extremely fair pricing for great work in amazing time. Can you imagine this kind of service to a complete stranger, what a pleasure to have them as your regular auto shop? If you live in their area, I highly recommend you check them out. If you are in the area visiting, you could not do any better. Nott's mentioned that most of their business comes from referrals and I can see why. They turned what could have been a disaster into a very positive memorable experience.
Description of Work: Diagnosed the problem of why my Mercedes E500 would not start. Replaced defective fuel pump and other parts necessary. Received car at 4PM and finished repair at 12PM the next day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

debra L.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I trust them with my car. Told me what needs to be done now and what can wait. Went above and beyond. Even soldered my key fob so it would work so I didn't have to buy a new one. Trustworthy and Honest.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Nott's Automotive
Thank you [Member Name Removed] for taking time out to post a very nice review, we appreciate it very much and look forward to taking care of your vehicle in the future!

James J.
02/2016
5.0
auto repair
  + -1 more
I found out about Nott's using Angie's List and decided to give them a call based on the review that I read. Jennifer was really nice and had no problem explaining to me how their services and options work. I dropped my 2001 Jeep off the following week. I received a call from Trey(really nice and personable) and told him what I wanted him to take a look at. He called me back and gave me a detailed price for each item that required attention. I let him know what I wanted fixed and he agreed to take care of it with no problem. I received a call from Jennifer about two days later saying my vehicle was ready. My girlfriend and I were very pleased with the work performed and the professionalism of the shop. I will probably be using them again. The only thing I will say is that although the work was good, the prices were a little high, but that won't deter me from using them again. If they read this review maybe they give me a discount on my next visit :-).
Description of Work: Transmission hesitation, Interior Light, Tie Rods, Battery Post Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Nott's Automotive
Thank you Mr [Member Name Removed] for your honest and funny review. We appreciate your business and the time you took to post the review! I hope you and your vehicle are still running strong. We look forward to taking care of all your automotive needs in the future!!!

Carl F.
12/2015
5.0
auto repair
  + -1 more
Nott's did an excellent job; treated me fairly and promptly. They are now my service provider of choice...highly recommend them to anyone in Sarasota.
Description of Work: Brakes were grinding and pulsating; expected an expensive brake job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Nott's Automotive
Thank you very much [Member Name Removed] for your review, We appreciate it and your business. Hope you have a great day!!

Wayne I.
10/2015
5.0
auto repair
  + -1 more
Professional, timely, helpful, I could go on. Simply the best experience I have ever had with automotive repair. Trey and Jennifer are the best - honest and informative, they did great work and were spot on time. Class act! Don't know what else to say, use them!
Description of Work: Replaced rear struts and strut assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Nott's Automotive
Thank you so very much for this review, We appreciate you and your business and look forward to taking care of your vehicle in the future. It was a VERY nice review!!! Have a blessed day1

Leslie A.
03/2015
5.0
auto repair
  + -1 more
Trey Nott is totally professional, pleasant, and very knowledgeable. I needed several big repairs on my old '97 Maxima, which he did excellently, fixing a mess another local mechanic had left (and had charged me much more than Trey!). I also had some major work done on my 2008 Hyundai Santa Fe, and again, Trey did a great job on some complicated repairs. He was able to find some hard to find parts for both cars, and any delays in my getting the cars finished was not due to Trey but to delayed deliveries of th parts, not his doing. Both cars spent their entire lives on the terrible paving of NYC until we moved to Sarasota a few months ago. Trey will be my go-to-mechanic from now on!
Description of Work: Major engine work on my 2008 Hyundai Santa Fe, including a sway bar, engine mounts, and other repairs. Cleaning up a big mess a previous local mechanic had left in my 97 Maxima, finding several hoses that needed replacing, a bad belt, and other parts needed that the other guy either missed or didn't repair properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Maura C.
02/2015
5.0
auto repair, transmission repair
  + 0 more
unknown
Description of Work: replaced 4 tires and repaired a leaky valve gasket. They did an excellent job and I had a concern after the work was done that they addressed promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sharon M.
02/2015
5.0
auto repair
  + -1 more
See the above.
Description of Work: Trey Nott performed several repairs on our 205 handicap persons van that we had notices and several others that we were unaware of. He kept us advised at every step of the process, completed the repairs in a timely manner. We feel fortunate that we now have a source we can trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Arlene O.
04/2014
5.0
auto repair
  + -1 more
Discussion was held in a professional manner at all times. All agreed upon services were provided in the time span stated and within stated price. Physical plant was organized and clean. Honored Angies List discount.
Description of Work: Assessed the overall condition of my automobile. REviewed the results of the assessment, conditions that should be serviced at this time. Reviewed conditions that may require maintenance in the future. Reviewed the cost of all repairs and services. Reviewed the time line for repairs and services. Answered my questions regarding use of after manufacture parts. Stated they use brand manufactured parts.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Faith G.
04/2014
5.0
auto repair
  + -1 more
It took longer then expected and I did not have a car for several days, BUT the problem came from a defective part that was purchased and not from the owners lack of knowledge. The great thing about this repair shop is that they were honest, fixed the problem, and did not overcharge. I would definitely use them again in the future. Thanks Notts for a job well done!
Description of Work: Fixed air conditioner, brakes, oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$500

Joe P.
02/2014
5.0
auto repair, transmission repair
  + 0 more
As a "snow bird" spending winters in Venice, Florida, I do not have a data base of reliable providers for the services I will need from time to time while in Florida. When my 1992 Ford van started showing the "check engine" warning light and jolting every time the gears shifted, I knew I needed an honest mechanic. I joined Angie's List for the specific purpose of finding one. There were several to choose from. Based on the write-up, I chose Nott's Automotive even though it was 24 miles away. They were able to work on the vehicle within two days of my call. \ When I dropped the van off, I mistakenly told Jennifer Nott that I needed an oil & filter change, forgetting that I had that done the week before. Given the age and mileage (135K) of the vehicle, I was convinced that it needed a new transmission. The following day Trey Nott called to explain that the speed sensor needed cleaning and that the accelerator position sensor needed to be replaced. He said that the speed sensor, if left alone, would eventually ruin the transmission. He also said that he noticed that the oil was super clean and saw no need to change the oil. In all, I probably had three conversations with Trey. I liked how he explained each step of the process and the actions that he was taking, but what was better than that is the fact that he proved his honesty to me.
Description of Work: Researched and identified several reasons that the "check engine" light was on. Systematically ruled all all but two problems, then took corrective action on those problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Denise O.
11/2013
5.0
auto repair
  + -1 more
I percieved dishonesty from the dealer so I asked my friends for reco. Nott's unaninous reco. Trey and Jennifer were very generious and giving me a free ride him when necessary. The auto retailer experiece ever. I will never go to anyone else.
Description of Work: Primarily fixing/finishing work allegedly performed by the dealer. (Struts) AC clutch tune-up, replace engine control, module, mount upper + lower + air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dennis D.
10/2013
5.0
auto repair
  + -1 more
Perfect. Always take me in immediately at one appointment.
Description of Work: Air conditioner. Oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    979 S PACKINGHOUSE RD, Sarasota, FL 34232

    http://www.nottsautomotive.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Auto Inspections,
    Auto Towing,
    Auto Radiators,
    Air Duct Cleaning,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    Nott's Automotive is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Nott's Automotive accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Nott's Automotive does not offer free project estimates.
    Yes, Nott's Automotive offers eco-friendly accreditations.
    No, Nott's Automotive does not offer a senior discount.
    Yes, Nott's Automotive offers emergency services.
    Yes, Nott's Automotive offers warranties.
    Nott's Automotive offers the following services: We work on all make and models of foriegn and domestic cars and trucks. From transmissions and rear end differentials to air conditioning and drivability.
    tires

    Contact information

    979 S PACKINGHOUSE RD, Sarasota, FL 34232

    http://www.nottsautomotive.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM