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Cleanleader Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Clean Leader was started by Monia Heldwein, who begins cleaning houses in 2005. We entered the business part time with just two customers and have grown recently into a full service cleaning business within 15 employees. We now clean over 5,000 houses for year between residential and vacation rentals, throughout the Sarasota, Venice and Bradenton area. Our employees are well trained and kept up to date on new cleaning equipment and supplies through regularly scheduled training meetings. All new employees go through a screening and background check before their first day on the job. They also receive cleaning procedures and safety training before working in your house. We, at Custom Clean believe that your home should be cleaned to exceed your highest expectations. We pride ourselves in delivering exceptional services, customer fulfillment and trustworthy employees. Our reputation depends on our client’s impression of us and for this reason we never cease to amaze our customers with our services and professionalism. Our work is customized to fit your needs: Do you want the entire house cleaned? It’s done. Do you only need the bathrooms and hard floors cleaned? no problem. Remember, you are the Boss and we are the Workers. We are here for you. We offer weekly, bi-weekly, monthly, one-time only, special occasion, deep cleaning. Award winning.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Cleaning, Janitorial Service, Window Washing

Services we don't offer

Carpet Steaming. Pressure Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
13%
3
6%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 76-100 of 410 reviews

Richard R.
08/2016
5.0
house cleaning
  + -1 more
They did a great job, prompt, professional, everything was cleaned as discussed, and we are setting them up to continue to clean our home.
Description of Work: Initial Cleaning in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol A.
08/2016
5.0
house cleaning
  + -1 more
The Cleanleader team did an excellent job! The owner contacted me right away to set up a mutally acceptable date. They showed up on time, and worked until every room was cleaned.
Description of Work: I took advantage of the 4 Hours of Housecleaning deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

CC H.
08/2016
5.0
house cleaning
  + -1 more
Two ladies were sent. They worked steady and did a good job.
Description of Work: Custom work: stove, fridge, windows, blinds, louvered doors along with regular dusting and vacuuming.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

BARBARA B.
08/2016
5.0
house cleaning
  + -1 more
The service done was great! They were professional, on time and extremely thorough. Along with this they were extremely nice and polite. I would use them again in the future.
Description of Work: I hired this provider to clean the house with a special offer through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

tamerson K.
08/2016
5.0
house cleaning
  + -1 more
They showed up on time, did an excellent job and they were very efficient. My house has never been so clean and I'm rather picky. I will definitely be calling Cleanleader again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

BARBARA B.
07/2016
5.0
house cleaning
  + -1 more
I had an excellent experience. They sent two people who did an excellent job.
Description of Work: I bought an offer for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Ron H.
06/2016
5.0
house cleaning
  + -1 more
The service was pretty good. I used them a couple of times. I had to delay their coming out here because I had construction work going on. There was no additional cost to the Big Deal.
Description of Work: I purchased a Big Deal for $99 for six hours of housecleaning through Cleanleader Inc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Steve W.
06/2016
1.0
house cleaning
  + -1 more
My experience was terrible. They did not show up.
Description of Work: I purchased a Big Deal for Cleanleader Inc. It was $99 for six hours of housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Laura B.
06/2016
5.0
house cleaning
  + -1 more
Two cleaners worked for 4 hours and cleaned every inch of the home. They worked extra on the dining room set at my request and it looks fabulous. They were detailed oriented and conscientious about their work. Pleasant and easy to work with. A supervisor showed up to review their work. They brought all their own supplies. I will be using this service again each time the mobile needs cleaned after renters leave.
Description of Work: cleaned a mobile home that I had purchased to make it ready for renters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Linda K.
05/2016
5.0
house cleaning
  + -1 more
I have used Clean leader a few times and have been pleased. The crew I had yesterday did THE BEST job ever. They are hardworking, detailed, and never waste time. I highly recommend Cleanleader.
Description of Work: 3 hour cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Harish P.
05/2016
3.0
house cleaning
  + -1 more
After the cleaning, There is still lot of dust on the Kitchen Counter Tops and on the stairs. the house is 1500 sq.ft with tile on the ground floor and wood laminate on second. Not a good job. People who came cannot speak any English, fortunately we used Google translator :) cleaning lady was using water mixed with some chemical to mop laminated floor. That's a big no no.. Anyways.. They did come to Tampa to clean even when it's out of their service area. Have to give an A for that.
Description of Work: House Cleaning for 6 hrs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0

$99

LEE P.
05/2016
1.0
house cleaning
  + -1 more
I wasn't too happy with them. They are a big company and I wouldn't do it again. The girl couldn't speak English, and the other girl knew a little bit of English, so it was very hard to communicate. They just did general stuff and were very slow. They were lazy, and they were the worse that I have ever had. I was very disappointed, and do not use them. The cost was OK. They did vacuum, and I asked the girl too wipe down the floors. They did do a little something, and they were early. They couldn't talk to me and I couldn't talk to them. I am just going to get someone else to do my cleaning.
Description of Work: Clean Leader Incorporated cleaned my house. It was a Big Deal purchase.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$75

Response from Cleanleader Inc
Hi, we aim to please, and deliver satisfaction, to all of our customers. Cleanleaders would like to apologize that your experience was not satisfactory. Cleanleaders would like the opportunity to come out and re-do your cleaning. At no charge to you. We will send a team along, with a supervisor to make sure every last detail is complete. Please call our office to schedule a cleaning at your convience.

Olya S.
04/2016
2.0
house cleaning
  + -1 more
Ridiculous. I had a long conversation with Monia on the phone, letting her know that I really need someone punctual and responsible. She assured me that that's her company and explained that she'll come the first time with a crew and talk to me, review the house and write down everything needed, and that she'll come at least 4 times a year to touch base - that's her company's differentiator, great customer service. I explained that I have a really tight work schedule and then I made an hour window during my lunch hour to meet with her. I also explained that I have a dog and I really don't want cleaners who are afraid of dogs, it's just a pain to manage all of that. She said of course, no problem. The ladies showed up at the end of the designated time window. They spoke absolutely no english and Monia didn't bother showing up. The cleaners were also afraid of the dog. When I called her she said that she might show up 2 hours later, because she double booked herself and so is elsewhere. We'd just spoken the night before to confirm, and I took time from work for her and she couldn't be bothered to even call! I asked her why on earth she would think I would be available in 2 hours, when I specifically said over and over how busy I am and rejected several of her dates and times due to work, she had no answer. When I asked why she sent me people who are afraid of dogs when I specifically explained that's not acceptable, she got defensive and said that well everyone is afraid of dogs, so what did I expect. No, not a fact. Everyone is not afraid of dogs. Obviously trying to communicate with new people was not great given the complete zero of language and my basic Spanish. This was just completely rude and disrespectful of my time. The cleaning was also not impressive. There's dirt and hair in every corner I have looked in so far. I have a red stair runner on which stuff is really visible. It's got all the exact stuff on it as it had before the cleaning. Will definitely not be using them again and would not recommend.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

Response from Cleanleader Inc
We were not aware your dogs were not friendly. We have to ensure the safety of our cleaning teams. Most dogs do not take to strangers in an hour or less.A solution that we did purpose to you the night before, was to reschedule, when all parties could be on site. Sometimes, we all have unforeseeable events in life come up. You chose the time slot and under no circumstances wanted to be present. We try to be flexible with our scheduling to accomodate everyone and thier pets.

Barbara N.
04/2016
5.0
house cleaning
  + -1 more
Great. They were here March 2016. It cost $129. There were no additional costs. They did a fine job. I would definitely use them in the future.
Description of Work: They did house cleaning service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Lois L.
04/2016
4.0
house cleaning
  + -1 more
My initial thought was they had done an excellent job, however a day or so later I noticed the bottom half of our bathroom vanities weren't dusted at all. They're a dark wood and after being away from home for the prior 2 weeks the dust was easy to see.
Description of Work: Clean my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Darryl H.
03/2016
5.0
house cleaning
  + -1 more
Would definitely recommend them! We have already booked our next service.
Description of Work: Very impressed with the Cleaning service and results that we received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Cheryl L.
03/2016
1.0
house cleaning
  + -1 more
Angie's List noticed that the provider did not contact me. They asked me if I needed help getting the service. I replied that I did, but nothing happened. Angie's List also gets an "F". You won't let me submit this without a work date. Since there was no work date/last contact or option for indicating this, the review cannot be submitted. I will put a date in that has no meaning, but the review can then be submitted.
Description of Work: Never contacted me to arrange time for housecleaning.

Rating CategoryRating out of 5
responsiveness
1.0

$99

Cynthia C.
03/2016
4.0
house cleaning
  + -1 more
They spent 4 hours cleaning my house. It went well but I noticed that there was a lot of "stuff" still on my rugs" and then after they left I noticed my dog had fleas. He probably got them outside but he never had them before. I am using them again tomorrow and they will change the vacuum bag before they vacuum. I also saw that my rug my dining area was torn. I have had it for many years but it has never torn before. I'm afraid their vacuum cleaner pulled something and that my dog continued to pull it. I have vacuumed every day for the last 6 days and the first day I had to empty out my electrolux vacuum 2 times as it was filled with dog hair. All In all, one girl was much better than the other. They did a lot of work including some of the windows and I was very pleased until I found the fleas, and the torn rug. I would give them a B on their work.
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rachel S.
03/2016
5.0
house cleaning
  + -1 more
They did a fantastic job! I was thrilled that we had some specific instructions and since the ladies had a little trouble with English- they called the main office to translate, just to make sure that they had understood everything. They were thorough, polite, and friendly, but worked extremely hard.
Description of Work: Theladies cleaned my house- 2 people for four hours (totaling 8 hours).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Monika E.
03/2016
4.0
house cleaning
  + -1 more
It took a while to schedule this appointment. I gave the lady our # but she never called me. I had to keep calling her on multiple occasions to finally schedule the appointment. When the ladies showed up a few minutes early, this is fine with me, they were professional and did a great job cleaning. Since the cleaning job was so good we are going to try them out for a while.
Description of Work: clean our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

JOHN G.
03/2016
3.0
house cleaning
  + -1 more
I am now leaving feedback since I messaged the company the below and a week later no response at all from them. This has now prompted me to leaving feedback and made a difference to a lesser grading for them overall to a C. I was ok with the cleaning but there was some issues so I will probably not go with your company again. If I left feedback I would give you a B-. The biggest concern was your crew left 20 minutes early on a 3 hour contract and there were several things they missed. Like cobwebs in the corner and ceiling. several ac vents were not dusted and one ceiling fan was missed completely. I even mentioned these items and they still forgot them. You already know they showed up late when you spoke to my husband. I believe they spent too much time in the one bathroom when they first arrived and I had to start cleaning with them in order to move them along. They do not work well on their own, talked too much to each other. They should separate and work alone so not to be distracted by each other. Also they were complaining about this being there 4th house of the day and they were tire. I speak fluent Spanish so could understand as well as communicate to them since they did not understand English. Regards,. Heather
Description of Work: General cleaning of home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$99

Else N. S.
03/2016
5.0
house cleaning
  + -1 more
excellent job. the ladies were very professional, did a thorough job. would like to use them again
Description of Work: cleaned the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your review !

Karen E.
02/2016
5.0
house cleaning
  + -1 more
The owner and two women cleaners arrived at 10:30 am. The owner went through the house with us as we described the tasks we wanted done and she described them to the workers in Spanish. The two women cleaners worked for 4 hours each doing the cleaning we specified. They brought their own cleaning supplies, and they did a great job. We would definitely hire them again.
Description of Work: The special said offered 8 hours of cleaning with the stipulation that we could choose the tasks to be done. That is exactly how it worked. They showed up at the planned time ready to go to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.

Kathy J.
02/2016
4.0
house cleaning
  + -1 more
We had this team twice. They are quite professional and were here on time. I asked them to really focus on a deep clean. We paid the 400.00 so there would be plenty of time to get done what I wanted. They did a good job, just not to the degree that I needed. I think for most people this service would be a fine option. I do have to say, the second time they came, they only cleaned parts of the mirrors in the bathrooms and noticeable areas of the tile floor were still dirty.
Description of Work: This service provided the basic cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Cleanleader Inc
Thank you so much for your review , im so sorry we where not able to completely satisfied you, we have a high standard of custumer satisfaction and is very important to us that every one are happy with our service , I wish I can make it up to you , if you could call me at your convenient. thank you.

Joann C.
02/2016
1.0
house cleaning
  + -1 more
She called me the day prior to reschedule time. I rescheduled and no one showed up at time specified. I waited for an hour and a half after the time they were supposed to be there and called Monia. She seemed confused that it was so late and didn't know why the girls did not show up. She said they should be there and they'd stay later. Told her I had plans and would have to reschedule. She was in the car and said she'd get back with me. To date, she never returned my call and at that point I cancelled the service. (2 days since that happened). It is ridiculous that they did not show up or call to say they were late and with two notice that should never have happened.
Description of Work: Housecleaning was scheduled for Feb. 17, 2016. I scheduled this cleaning 2 weeks plus in advance and let them know I needed morning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

2975 Bee Ridge Rd, Sarasota, FL 34239

http://www.cleanleaderinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Ceiling Fans,
Blind Cleaning,
Pressure Washing

FAQ

Cleanleader Inc is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Cleanleader Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Cleanleader Inc offers free project estimates.
Yes, Cleanleader Inc offers eco-friendly accreditations.
No, Cleanleader Inc does not offer a senior discount.
Yes, Cleanleader Inc offers emergency services.
Yes, Cleanleader Inc offers warranties.
Cleanleader Inc offers the following services: Residential & Commercial Cleaning, Janitorial Service, Window Washing
Carpet Steaming. Pressure Washing

Contact information

2975 Bee Ridge Rd, Sarasota, FL 34239

http://www.cleanleaderinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM