Clean Leader was started by Monia Heldwein, who begins cleaning houses in 2005. We entered the business part time with just two customers and have grown recently into a full service cleaning business within 15 employees. We now clean over 5,000 houses for year between residential and vacation rentals, throughout the Sarasota, Venice and Bradenton area. Our employees are well trained and kept up to date on new cleaning equipment and supplies through regularly scheduled training meetings. All new employees go through a screening and background check before their first day on the job. They also receive cleaning procedures and safety training before working in your house. We, at Custom Clean believe that your home should be cleaned to exceed your highest expectations. We pride ourselves in delivering exceptional services, customer fulfillment and trustworthy employees. Our reputation depends on our client’s impression of us and for this reason we never cease to amaze our customers with our services and professionalism. Our work is customized to fit your needs: Do you want the entire house cleaned? It’s done. Do you only need the bathrooms and hard floors cleaned? no problem. Remember, you are the Boss and we are the Workers. We are here for you. We offer weekly, bi-weekly, monthly, one-time only, special occasion, deep cleaning. Award winning.
Two ladies arrived right on time, worked continuously, diligently and cheerfully for three hours, and left my house spotless. They even washed, dried and folded my laundry and washed out the toilet-brush holders (ick!). Monia, the proprietor, showed up herself and took about thirty minutes to make sure that everything was done right and just chat a bit. I told them to come back every month.
Description of Work: 6 woman-hours of home house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Cleanleader Inc
Thank you so much ! It was so nice to meet you !!!!!
Mark M.
11/2014
5.0
house cleaning
+ -1 more
I own a house that I rent , and the tenant have just left , leaving the place Very Dirty . Clean Leader came and took care of it very well . They cleaned top to bottom , inside all the cobbers , drawers, even windows and in between the screens .
Description of Work: They clean my rental house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cleanleader Inc
Thank you so much ! Is always a pleasure to help you
Alan R.
11/2014
4.0
house cleaning
+ -1 more
The only issue we were having is trying to get the same people to come out every two weeks and we are right in the process of a staff change so we are waiting to see how this turns out. They are reliable and on-time. They try to be flexible if I need to change the day. Communication is pretty good with them and Monia always answers your call. Her intention is to be excellent.
Description of Work: They clean our home for us every two weeks.
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Response from Cleanleader Inc
Thank you (Removed Member Name) , I`m sorry we had to change your crew . I hope you are happy with the new girls. I don`t like to change maids ether , but unfortunately in the last month I had a few problems with employees turn over. I did changed few things in my company and I think I have found a way to diminish the high turn over . Please let me know if there is any thing I can improve .
Aurelio G.
10/2014
5.0
floor cleaning, house cleaning, pressure washing, window cleaning
+ 2 more
2 ladies cleaned for 4 hrs. The time went by really fast. They did a great job with all that they did. Was hoping to get the refrigerator cleaned out but there was not enough time. The owner stopped by to examine the work and also to meet me, which was very nice. She was very concerned about the quality of the work.
Description of Work: They cleaned showers, floors, windows, counters, exterior kitchen cabinets with soap then polish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cleanleader Inc
Thank you so much, it was a pleasure working for you !
Mary H.
10/2014
5.0
house cleaning
+ -1 more
I use them my my own house and I`m very pleased , so I decided to send them to my mom`s house. The two girls clean very well as usual , but I was especially happy to see that they handled all my mom`s nick neck with care . She loved them , I set up a cleaning for my mom`s house ones a month .
Description of Work: clean my mother`s house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Cleanleader Inc
Thank you so much , it was very nice meeting your mom !
Christopher L.
10/2014
5.0
house cleaning
+ -1 more
I`m very happy with them . The ladies always come on time and work hard the all time. Monia, the owner , is very detail oriented and easy to work with .
Description of Work: Clean my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Cleanleader Inc
Thank you so much , is always a pleasure to help you.
Mark M.
10/2014
5.0
house cleaning
+ -1 more
We have a large house, and last week they came to do a deep clean. I hire them on a every week schedule . I was especially pleased by the fact that Monia worked with me to customize the service, since I didn`t need the all house clean this time . They come regularly now, and I`m very happy with them .
Description of Work: cleaning part of my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Cleanleader Inc
Thank you so much !
Christopher L.
09/2014
5.0
house cleaning
+ -1 more
I have been using Clean Leader for many years, and i always been very happy with them .
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Cleanleader Inc
Thank you so much ! it is always a pleasure working for you
Mark M.
09/2014
5.0
house cleaning
+ -1 more
Two ladies came prepared with all the tools and did a major cleaning . I thought the pricing was very reasonable for what they did. I have a large house, I hire them on a regular basic, they were just outstanding.
Description of Work: We just bought a house and had it cleaned top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cleanleader Inc
Thank you so much !
Mia K.
09/2014
5.0
house cleaning
+ -1 more
Two lovely ladies came to my house, they where very nice, professional and efficient . I was very pleased with every thing . I hired them on a weekly basis .
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cleanleader Inc
Thank you so much !
Mary H.
09/2014
5.0
house cleaning
+ -1 more
I know Monia for long time , she started to clean my house about 10 years ago , back than it was just her and an other lady . I always been very pleased with the job . Slowly she grew her business and I think now she has many employees .
Description of Work: cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Cleanleader Inc
Thank you so much , it`s always a pleasure working for you !
Laura N.
09/2014
5.0
house cleaning
+ -1 more
They are very amazing and hard workers. I have hired them for a weekly cleaning every Monday. I would highly recommend using them.
Description of Work: They come every Monday to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Cleanleader Inc
Thank you so much , is always a pleasure working for you !
Joanne M.
09/2014
3.0
house cleaning
+ -1 more
I used the service for the past 1-2 months. They do a good job but I seem to be getting more bugs in my home than usual. I think that one or several of the cleaning products they use attract bugs. Never had the problem with my old cleaning service and that's why I have decided to discontinue using them.
Description of Work: Sent crew of 2 to clean house
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
$125
Response from Cleanleader Inc
I`m very surprised to hear about bugs. It cannot be us , since we use all the following chemicals : Windex Fabuloso Bona clorox clean up pledge I don`t know how any of those product could have cause any problem .
Ethelene J.
07/2014
5.0
house cleaning
+ -1 more
Two women mopped, dusted and cleaned house. Cleaned refrigerator. They arriveed on time an did an excellent job. they were cheerful and obviuslyexperienced, handling all of my Mom's knick-knacks with care
Description of Work: Cleaned entire 2 bedroom, 2 bath home includung front entrance and walkway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Cleanleader Inc
Thank you so much !
Carol M.
07/2014
5.0
house cleaning
+ -1 more
Two ladies came 3 times. They work very hard and got 3500 sq feet of house cleaned plus extra that wasn't expected. The owner is a very nice person who is easy to work with. We have been pleased with their work each time.
Description of Work: Cleaned house 3 times
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$245
Response from Cleanleader Inc
Thank you so much , it was a pleasure working for you.
Anne S.
06/2014
4.0
house cleaning
+ -1 more
They did an ok job. Turned out we did not need that many hours to clean our entire house.
Description of Work: We purchased a Big Deal for 50% off of eight man-hours of detailed housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$130
Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.
daniel C.
06/2014
1.0
house cleaning
+ -1 more
Company called and scheduled the job, then delayed then said it was too far. After attempts to get refund they said to contact you.
Description of Work: .
Rating Category
Rating out of 5
$146
kathy K.
05/2014
5.0
house cleaning
+ -1 more
this would take too long, It went well overall. nice girls, friendly and accomodating. Workes 3 hrs each. I'm owed 2 hrs. will call agency tomorrow
Description of Work: cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$145
Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.
Nicole W.
05/2014
5.0
house cleaning, window cleaning
+ 0 more
Took a little bit to get the appointment scheduled, but overall it was an excellent experience. The two ladies were on time, worked HARD the entire four hours, and did a great job for the deal price. I plan to hire them at full price next time. They even straightened our closets!
Description of Work: Overall cleaning for a 4 bedroom, 4 bath (plus loft) 3200 sq. ft. house. Including inside of windows, and sliding glass doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$146
Response from Cleanleader Inc
Thank you so much for the nice review.
PATRICIA B.
05/2014
1.0
house cleaning
+ -1 more
Two women were here for total of 7 hours (pd for 8 hours, but thought their work was "OK" until I checked around and realized their work was only "mediocre" -- but more importantly, after they left, I DISCOVERED MAJOR THEFT (OVER $4,000 VALUE MISSING) -- including newly made keys for realtor (am getting home ready to sell, so first time I've used cleaning service), small camera on table and jewelry pouch on "messy dresser" I had told them not to bother with since I would take care of it. Have spoken with Monia (twice) who expressed shock, dismay and disbelief and also filed report with Manatee County Sheriff, and am contacting insurance company. Have also spoken with Angie's List about this. DO NOT USE THIS PROVIDER -- IF YOU DO SO, DO AT YOUR OWN RISK, OR ELSE MAKE SURE ANY ITEMS OF VALUE ARE LOCKED AWAY -- I'M ALSO PAYING $75+ TO HAVE DOOR REKEYED AND NEW KEYS MADE
Description of Work: Contracted for 8 hours "custom cleaning" --
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$130
Response from Cleanleader Inc
I read with very disappointment your review and I`m very mortified . I immediately showed your review to my two employees asking to explain . My two employees declared them self innocent , although I suspended them from working until further clarification . I read from you that you have contact the sheriff , I will be ready to give any information they need from me, when they will contact me . This is a very terrible thing and I want to get to the bottom of this . I have to say that I don`t believe they took your belonging for two reason : 1 ) I know my girls , they are with me long time with never any problems 2) You have left the key outside, and those key you have found it missing the DAY AFTER . some one probably took it and use it to get in and stole your things . think about it, if my people took your belonging why would also take your keys ? and you found this out only the day after . I hope the police will contact me soon because I need to clarified this horrible accusation .
Kimberly C.
05/2014
4.0
house cleaning
+ -1 more
The two girls that came to clean did a wonderful job. I am particular about certain things and they were happy to accommodate. My only complaint has been scheduling with the owner. At first she double booked me and had to cancel one appointment at the last minute because she had me incorrectly scheduled for two cleanings in the same week, then scheduled me for my next cleaning two weeks later in the wrong time slot, which I didn't know about until her phone call to confirm services the night before the cleaning was scheduled, so I had to rearrange my schedule at the last minute.. Her cleaning girls do a very nice job, but, if you are working on a tight schedule, you will have to stay on top of your established dates and time slots.
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Cleanleader Inc
Thank you so much for your feedback, We always try to be the best that we can be, please feel free to contact me if you ever need another service from us.
Lynne H.
05/2014
5.0
house cleaning
+ -1 more
They are always on time and always do a good job of cleaning everything.
Description of Work: After taking advantage of the initial offer of a whole house cleaning, I hired this Cleaning Service to clean my house on a bi-weekly basis. They are always on time and always do a great job. I pay $100.00 each time they come to clean a house that is about 2000 square feet. My house is not too dirty but always needs a good going over.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Cleanleader Inc
Thank you so much for your nice review
SANDI A.
04/2014
2.0
house cleaning
+ -1 more
First service took multiple calls for owner to set date. The work was fine. When we called back to re-schedule, again multiple calls with the owner to set day/time and agreed to 2 cleaners up to 3 hours each $25/each/hour + 5% Angie's List discount.. Asked for same women, sent others. Not as good, Had to have them vacuum area rug they totally skipped as well as clean shower after they said they were finished. Realized after they left that they had left 45 minutes early, but collected for the upper limit of time. Called owner. Took her several days to call back. Had to call her. Agreed to take off of next cleaning, then said she could not schedule week before Easter but would schedule Thursday or Friday the following week, but would have to call back to set time. Again, had to call her. She now said she had gotten some commercial business, so she couldn't do it. I asked her to follow through on her commitment to clean this week or return the over-payment. She refused and got nasty when I said I would put a poor rating on Angie's List and hung up on me.
Description of Work: First service took multiple calls for owner to set date. The work was fine. When we called back to re-schedule, again multiple calls with the owner to set day/time and agreed to 2 cleaners up to 3 hours each $25/each/hour.(+5%Angie's List discount) Asked for same women, sent others. . Not as good, Had to have them vacuum area rug they totally skipped as well as clean shower after they said they were finished. Realized after they left that they had left 45 minutes early, but collected for the upper limit of time. Called owner. Took her several days to call back. Had to call her. Agreed to take off of next cleaning, then said she could not schedule week before Easter but would schedule Thursday or Friday the following week, but would have to call back to set time. Again, had to call her. She now said she had gotten some commercial business, so she couldn't do it. I asked her to follow through on her commitment or return the over-payment. She refused and got nasty when I said I would put a poor rating on Angie's List and hung up on me.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$143
Judy W.
04/2014
3.0
house cleaning
+ -1 more
They are bit able to get here, they are now so swamped with requests. I'd like a refund as I'm in need now of a team of reliable help.
Description of Work: .
Rating Category
Rating out of 5
Bob B.
03/2014
5.0
house cleaning
+ -1 more
Two ladies showed up for 3.5 hrs and did a thorough job. They even honored the 5% discount for my customer!
Description of Work: I am a real estate agent and a recent buyer asked me for a recommendation. My customer selected Custom Clean and was very satisfied with the "baseboard to ceiling fans" cleaning job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Ceiling Fans,
Blind Cleaning,
Pressure Washing
FAQ
Cleanleader Inc is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Cleanleader Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa