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FairyDust Services Inc

House Cleaning, Animal & House Sitting, Dog Walking,

About us

We provide full service Pet Sitting services; Overnight Pet Sitting and Dog Walks. Our Concierge Personal Services provide conveniences to make your life easier; such as, running errands, pick up service, dropping pets at daycare. The cleaning service provides one-time cleaning services for move-in, move-out or you'd like to freshen up your home. Our staff are thoroughly background checked and are instructed in providing the specialized services offered by FairyDust. Our business office is open Monday through Friday. We operate our pet services and concierge services 365 days year, including all holidays, and are available 7 days a week for contact regarding pets. Licensed, bonded and insured. In business since 1995. Member of National Association of Professional Pet Sitters; Pet Sitters International; Association of Residential Cleaning Services.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Pet Sitting; Overnight Pet Care; Weekly Dog Walking; Pooper Scooper Service; Drop off/Pick Up at groomer, vet, doggie daycare Home cleaning ongoing; one-time; move in/move out Concierge personal services inclusive of home checks when away

Services we don't offer

Window Washing, Carpet Cleaning, Floor Waxing. Grooming

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 187 reviews

LINDA B.
05/2017
5.0
house cleaning
  + -1 more
They did a great job
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Wendy J.
11/2016
5.0
house cleaning, pet sitters
  + 0 more
Wonderful!
Description of Work: Pet sitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen E.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

katherine U.
09/2011
4.0
house cleaning
  + -1 more
I had given the wrong directions for the firsts appointment, the employee did not have her phone that day so we could not give her correct directions. We ended up setting up a second appointment and all went well, very good job cleaning. Owner was very helpful and apologetic.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Brooke A.
09/2011
5.0
house cleaning
  + -1 more
After arriving promptly, listened to our instructions and got right to work. Finished the job quickly and even went the extra mile. Would definately use them again.
Description of Work: Called and got estimate on phone. This was a tenant move out cleaning. The woman they sent listened to our instructions, and performed very well. She was very professional. Arrived on time and completed the tasks quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cecily D.
08/2011
4.0
house cleaning
  + -1 more
The pros about this company are that they are professional and use more natural products that smell good. They also have a personal touch. The cons that I experienced were that they were a little inflexible when I wasn’t home one time and they are also inflexible about certain cleaning request.
Description of Work: They cleaned for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from FairyDust Services Inc
Once a client has accepted our proposal for cleaning, an informational packet is emailed to them with all the specfics about their cleaning day, etc. One of the topics is about a key to access the home. This client did not wish to give us a key to keep; so it was arranged that if she was not to be home, the key would be placed in a certain area outside the home for us to access the home. On the 2nd or 3rd visit to the home, the client emailed the day before our scheduled visit to indicate she wouldn't be home and would like to reschedule for another day. This was not our agreement and it was explained that we didn't have anything available on the schedule for the rest of the week; and when asked about our arrangement, we were not given an answer. I'm sorry she felt we were inflexible, but we thought we had an arrangement and while we try to accomodate our client's changes as they come; if we don't have an opening there is nothing we can do but wait until their next scheduled visit for their cleaning. We use natural products and therefore utilize those products to perform our cleaning. We normally do not use what the client has because it is usually not natural and that is the concept of our business. The products we use clean superbly; and I believe I explained to her that the staff person would be alerted to spending more time on the object she was referring to and it would be taken care of on her next visit. Again we had only been in the home for 1 or 2 visits; and often it takes up to 5 visits to get everything to a maintenance level; which is always explained to a new client. We are sorry she felt we were inflexible; sometimes things require a bit more communication. We appreciated her business.

Julie C.
08/2011
5.0
house cleaning
  + -1 more
Everything was great. We were very pleased with their work. The big deal offered three hours of cleaning, they didn’t finish the home in three hours, but they stayed extra time to finish the work.
Description of Work: They cleaned our home. We purchased a big deal from Angie’s List for a one time cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David D.
08/2011
5.0
house cleaning
  + -1 more
She was prompt, polite, professional, and she worked quietly and diligently until completed.
Description of Work: I have a three floor townhome. One floor is tile, one is wood, and one is carpet. My primary focus was cleaning the floors and the bathrooms, which she accomplished exceptionally. In addition, the counter tops and furniture were wiped down and dusted. several other details were taken care of - a type of "the works" package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SUSAN T.
01/2011
5.0
house cleaning
  + -1 more
It has turned out pretty well. They are consistent. They come on time. The house is clean when they are finished. They are pleasant to work with.
Description of Work: They come to house every other week and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Emily W.
01/2011
5.0
house cleaning
  + -1 more
They do a wonderful job. They are very thorough. Donna has very high standards and so they really clean. They don?t just come through and do a once over. They use very high quality products. They are very pleasant. They love pets. I have dogs and the dogs don?t bother them. The dogs love them. What is different about Fairydust is that when I walk in my house after they have been here it smells clean, which is really wonderful. The price is per week.
Description of Work: They clean my house twice a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan H.
01/2011
5.0
pet sitters
  + -1 more
The owner responded promptly to my call, which was rather last-minute...she was very organized and had a thorough process for determining what services were needed, getting all emergency contact information, etc. She let me know that one of her pet sitters would be providing the service and gave me the name and contact info for the sitter. When I returned I found the sitter left a note detailing her interaction with "Charley." My only problem with the service was that the sitter used up a large amount of "pill pockets" for treats even though there were several other kinds of treats available, though at least she did include that it in the note so I knew to go out and get more. Overall, everything was taken care of and "Charley" and the house were both in good shape when I got back.
Description of Work: in-home care of dog while I was out of town for three days--feeding, taking him out for walks, giving him his pills morning and night, also taking in mail and packages while I was away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James H.
01/2011
5.0
house cleaning
  + -1 more
It went very well. They are thorough and take care with what they did. When they first came and went through to see what I wanted, they took notes to check and make sure how it got done like I wanted it to. They charge a fair price. We have the same person come every week who is sweetheart.
Description of Work: They do our weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Josephine P.
07/2010
5.0
pet sitters
  + -1 more
Donna Brown, owner of Fairydust Services, came to our house to meet our cat and to discuss her pet sitting services. She is very professional, and I soon felt confident she could handle any emergency that might arise with the cat or the house while we were away. Best of all, our "shy" cat appeared almost immediately to make her aquaintance. All went well while we were gone, and we look forward to using Donna again as our cat-sitter.
Description of Work: Visited once daily for 8 days to care for our cat and bring in the mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

Cassandra B.
07/2010
5.0
pet sitters
  + -1 more
How did it go, overall? Fantastic. I was impressed that the owner came to my house, and shared their mission statement and company philosophy with me, before any discussion of cost took place. My house is spotless after they visit, but better yet, I know it has been well taken care of, not just cleaned. It is comforting that they know my preferences and respect them. They also take care of my cats, even when they come only to clean. Their services are top notch, I am so glad I found the angels at FairyDust!!
Description of Work: Fairdust services has been cleaning my house every two weeks for three months, and they have taken care of my two cats when I was out of town for vacation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

mary B.
06/2010
5.0
house cleaning, pet sitters
  + 0 more
We only met once and talked once on the phone. She came when she said she would and gave a professional presentation.
Description of Work: Donna came to my home to give my an estimate to clean my house twice in a month. She was very professional and thorough in her review of my needs. She presented me with an estimate by email within the promised time. ultimately did not use her services as her estimate was substantially higher than the cleaning service I ended up using.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cathy S.
05/2010
5.0
pet sitters
  + -1 more
My husband and I found ourselves in need of a pet sitter on very short notice, leading me to contact and interview several potential companies. As a direct result of her professionalism during my telephone inquiry, we decided to meet Donna , the Chief Fairy, from Fairy Dust Services. From the moment we met her, we felt completely at ease - almost as if we had known her for a very long time. Our first impression turned out to be on target. She came by twice daily in our absence to take care of our babies and watch over our house. When we returned home, the texture of their fur told us our kids were happy and had human interaction beyond someone just putting food down. Our morning papers were on our dining room table, as was our mail. The curtains had been adjusted just as we requested. But there is more...the icing on the cake was a hand written card telling us of everything that happened while we were gone, including how well the kids responded to Donna. One thing that really struck a positive note with us involved an unforeseen incident with ants. In the card she left, Donna explained that she found ants on our office floor where one of the cats is fed. Concerned for the cat and her food, Donna placed the cat food dish in another dish filled with water so that the ants could not get to it - problem solving at it's finest while keeping the needs of our pet first place! We are very impressed with the services provided by this company, and intend to employ them frequently in the future for pet sitting. I also anticipate scheduling other services. Speaking of other services, everyone should check out the "green" cleaning products on their website. The aromas from the essential oils are absolutely yummy, and I have NEVER seen a dish soap that cleans like their's! Thanks Donna!!!
Description of Work: Donna made several visits to our home while we were out of town, feeding and speding time with our cats, bringing in the newspaper and mail, and checking the house to make sure everything was okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Helen H.
02/2010
4.0
house cleaning
  + -1 more
They are trustworhty and reliable. They do a good job.
Description of Work: They clean my house bi-weekly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$114

SUSAN T.
02/2010
5.0
house cleaning
  + -1 more
Everything has been great. They are prompt and they clean very well. They do a good job. The girl who came was just starting out so there were a couple of weeks where she was in training, but she is doing very well now. The rates are reasonable and they seem to be trustworthy.
Description of Work: They come and clean my home twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ELIZABETH F.
02/2010
5.0
pooper scoopers, pet sitters
  + 0 more
It went fine as always - I was able to go on vacation with peace of mind that the cats were in good hands. Donna is an animal lover and it shows in her attention to detail regarding the animals she sits for. I leave very detailed instructions (which would probably drive anyone else crazy!) but Donna handles it easily and is always willing to take care of all the little extras things necessary for each individual cat.
Description of Work: taking care of several cats for several days - some indoor and some outdoor with special needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Chrissy Y.
01/2010
5.0
pet sitters
  + -1 more
They are pretty good. They are on time and reliable, and they do a good job. They are here about every other week. The price is $116 a day, and it is money well spent. I would rate them highly and would continue to use them in the future.
Description of Work: We use the services of FairyDust Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

ELIZABETH F.
10/2009
5.0
house cleaning
  + -1 more
Fairy Dust has cleaned for me for several years. At the outset I was most impressed by this being a very professionally-run business, as well as the pet-friendly and environmentally friendly approach. Donna Brown and her staff are 150 percent trustworthy and conscientious. Donna ensures that the little touches (like emptying and rinsing the coffee filter) are taken care of and the house smells wonderful after she or her staff have been there!! The house cats love her and I know that none of her cleaning products or techniques will harm them - which is very important to us. Thanks to her thorough cleaning I am able to have company visit who are allergic to cats!! Overall, Fairy Dust is totally thorough and reliable and I wouldnt go with anyone else!
Description of Work: Fairy Dust cleans my house every two weeks, and she can usually arrange an extra visit and clean before I have company. She does the bathrooms, floors, kitchen, all hard surfaces, furniture, bedroom, dusts everything, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Brett P.
10/2009
5.0
house cleaning
  + -1 more
My husband and I decided to start having our house cleaned every two weeks since we are both now working full-time. Donna Brown came to our house for an estimate. She had a very professional presentation during which she explained her company's mission and philosophy. She detailed the vetting and training she does when hiring employees. She even showed us a photo of Hector, the man who would actually clean our houses, since we wouldn't be home when we came to do the job. Donna toured and house, took notes, and asked for special needs we may have. As promised, she sent us a proposal in writing. We decided to employ her services. Hector came for the first time last week, and the house looked and smelled beautiful. Donna is very interested in hearing feedback from her customers so we will be in touch about any issues that may arise. We are very happy with FairyDust thus far. The price was reasonable, especially since she is using all-natural products.
Description of Work: Overall housecleaning: dusting, vacuuming, mopping, bathrooms, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Emily W.
07/2009
5.0
house cleaning
  + -1 more
They are thorough and are wonderful to work with. If you ask them to do something, they'll do it with no problem. They use high quality, wonderful products and when you walk in the house when they are done, it smells fabulous! I'll absolutley continue to use them.
Description of Work: They come out regularly to do housecleaning. I've used them now for about four or five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily W.
07/2007
5.0
house cleaning, pet sitters, dog walkers
  + 1 more
Donna met with me ahead of time to discuss our needs and to go over her contract. She was adaptive to my schedule in setting up this meeting. I was favorably impressed by the fact that we contracted for the services. Even though Donna has cleaned for me for years, and I am well-aware of her thoroughness in cleaning, I was pleased that this same "above and beyond the call of duty" applies to her pet services also.
Description of Work: Donna took care of our dogs over a long weekend while we were out of town. She fed them, walked them and even took time to play with them. They were very "happy campers" when we got home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ELIZABETH F.
07/2007
5.0
pet sitters
  + -1 more
Donna gave me a professional quote so I would know the cost of the service, and we signed a contract - I was very impressed with the professionalism with which she runs the business. I had complete confidence leaving her in charge of "my babies". We went over care instructions in detail and she made sure she knew exactly which cat required what type of care. She also made sure she knew where cat carriers were for emergencies, numbers for the vet etc. Donna is a true cat lover (and a cat owner) - and it shows in how she runs her business. Once you meet her and understand her special relationship with animals you will not hesitate to leave your precious pets in her care! Cost was exactly as quoted (the contract makes everything clear - so there aren't any mis-understandings). For the absolutely most attentive and individualized pet care, you want to hire Donna! (PS - she also didn't mind my several calls to check on the cats!)
Description of Work: Pet sitting for several cats, cleaning litter boxes, successfully dealing with lots of special/individualized instructions for individual cats, taking in mail, lights on and off, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

101 39TH AVE NE, Saint Petersburg, FL 33703

http://www.fairydustservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1100016764
Trade License Locale
Florida
Trade License Authority
Florida
Trade License Expiration
09/30/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Animal & House Sitting,
Dog Walking,
Pooper Scoopers,
Home and Garage Organization,
Errands

FAQ

FairyDust Services Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

FairyDust Services Inc accepts the following forms of payment: Check
Yes, FairyDust Services Inc offers free project estimates.
Yes, FairyDust Services Inc offers eco-friendly accreditations.
No, FairyDust Services Inc does not offer a senior discount.
Yes, FairyDust Services Inc offers emergency services.
No, FairyDust Services Inc does not offer warranties.
FairyDust Services Inc offers the following services: Pet Sitting; Overnight Pet Care; Weekly Dog Walking; Pooper Scooper Service; Drop off/Pick Up at groomer, vet, doggie daycare Home cleaning ongoing; one-time; move in/move out Concierge personal services inclusive of home checks when away
Window Washing, Carpet Cleaning, Floor Waxing. Grooming

Contact information

101 39TH AVE NE, Saint Petersburg, FL 33703

http://www.fairydustservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM