Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Helping Hands Cleaning, etc

House Cleaning, Home and Garage Organization

About us

Quality residential and commercial cleaning services at an honest price.

Business highlights

13 years of trusted experience

Services we offer

House & Apartment Cleaning.

Services we don't offer

Windows.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
7%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.6
responsiveness
4.8
punctuality
4.6
Showing 26-43 of 43 reviews

JOHN K.
08/2015
3.0
house cleaning
  + -1 more
.
Description of Work: The cleaning could have been done more quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro
$159

Response from Helping Hands Cleaning, etc
I am sorry that you didn't think it was quick enough but we try and make sure everything is done and if you rush through it...I won't be done correctly.

James B.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They performed a general cleaning of my house. The service was very reasonable price and a fair price. I will use again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Helping Hands Cleaning, etc
Thanks for the great review (member name removed) but I don't know what else we can do to get those B's up to A's ! Will talk to you this week ! But I do thank you !!

Debbie G.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Helping Hands Cleaning, etc
Thank you for the great review [removed member name] !! Hopefully we will be able to bring those B's up to A's where I want them to be. I look forward to working towards that goal and I promise not to turn that light switch off again ! We enjoyed spending the weekend with you and football !

Cynthia M.
09/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: The Service provider is no longer honoring the deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Helping Hands Cleaning, etc
Thank you (removed member name) and so sorry about the promo !!

Bruce M.
07/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: I bought the special, and they showed up with three people. They seemed slow; it took the lead cleaner 2 hours to clean a refrigerator, and ultimately I had to take out and put back in the drawers and separators for her as she was having problems. Cleaning was good, although I was not overwhelmed by quality or quantity.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$159

Response from Helping Hands Cleaning, etc
I am sorry that you were not satisfied with the service you received. Our work is guaranteed and if you were not satisfied, I wish you had called.

Terrence S.
07/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: The level of service agreed upon in the initial walk through was not delivered.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$145

Response from Helping Hands Cleaning, etc
The initial walk thru was to give you a price for a deep clean. You wanted the promotion which was not a deep clean. You paid for 8 hours of work and we worked very hard doing as much as we could from what you wanted. I am sorry that you were confused about this but what you received was the promotion. I am very sorry that you were not satisfied as you told us when you walked through after we finished was that it looked great.

Connie S.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have only met and interviewed Betsy at this time. I am scheduled and will be glad to share my thoughts afterward.
Rating CategoryRating out of 5

Response from Helping Hands Cleaning, etc
THANKS [member name removed]!!! I SURE HOPE THE NEXT TIME IS AS GOOD AS THE FIRST !!! I PROMISE YOU WILL BE VERY PLEASED !!

Marie D.
07/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Very pleasant people, did a good job of cleaning. I needed a very dirty bedroom and bath deep-cleaned. It took two people about four hours to do the job. The toilet still had stains and I was told they would come back with a chemical that would take care of the stains. I haven't heard from them since. It's possible they had trouble getting in touch with me about the stains in the toilet or maybe there was a miscommunication, so I'm giving them the benefit of the doubt. They were flexible in their pricing (no minimum amount to come out and clean) which was good and they stuck to their price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$125

Mary P.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: What was done was done well. Not quite a quick as I might have preferred.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Helping Hands Cleaning, etc
[member name removed], I don't understand your review. You bought the promotion from Angie's List that was for 8 hours. Which could have been done by 1 person for 8 hrs, 2 people for 4 hrs each and 3 people for 2 hrs and 40 min. I brought 3 people to the job and we did what we could in that time. I am so sorry you were disappointed but if we had left earlier, we would have been dishonest and this company doesn't work like that. We enjoyed working for you and were hoping to do a deep clean for you. Again, I am so sorry ! Betsy

McKenzie B.
03/2014
5.0
house cleaning
  + -1 more
Really well! She listens to what you're looking to have cleaned and tailors to your specific needs.
Description of Work: Very easy to get an appointment and willing to take the time to do the job right! I will definitely be using her services again and recommending her to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Helping Hands Cleaning, etc
Thank you so much [Member name removed] !!! Love working for you and your friendship !!

Joe B.
02/2014
5.0
house cleaning
  + -1 more
When My wife dies after a year of illness, the house was in need of serious cleaning. They came in and did a deep cleaning of nearly everything - walls, blinds, ceiling fans, cabinets - everything! The original estimate was for a one day cleaning. It went over a day and a half, and they never asked for any more payment. I could tell that they were dedicated to getting the job done, regardless of the effort it needed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Helping Hands Cleaning, etc
Thank you very much Joe for the review you gave to the company. You were going thru too much that I wasnt' about to ask you for one. I hope things are getting better for you as we think of you often. If you do decide to move to a smaller house, we would love to clean again for you when your getting ready to sell.. I am so sorry it took longer than expected but we really wanted to help you in some way Thanks again and prayers are being said for you daily !

Jacqueline R.
01/2014
5.0
house cleaning
  + -1 more
We were very pleased with the service we received. They were flexible with scheduling and were able to fit us in quickly. Instead of pricing per hour, we were quoted a flat rate for the job. Their policy is to stay as long as it takes to complete the job, regardless of time. In our case, they ended up coming back the following day to finish up and ensure we received quality service. We were pleased by all the little details included in the cleaning, especially compared to other quotes we received.
Description of Work: We hired Helping Hands to clean our house in preparation to put it on the market to sell. In addition to the usual everyday cleaning tasks, they also did a deep clean, including baseboards, fans, top and front of cabinets, and behind the refrigerator. If an item can accumulate dust, they clean it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Helping Hands Cleaning, etc
I just wanted to thank you guys for the wonderful review !! It is very much appreciated. I would also like to wish you much luck with the next chapter of your lives you are starting. I know it will be exciting and rewarding. Please call if you need help with the move, ie, packing ! We would love to help. Thanks for allowing us in your home to get it ready for the big deal !! :)

John T.
01/2014
5.0
house cleaning
  + -1 more
Helping Hands with Betsy and her help was very through and really worked to get my home scheduled and taken care. I plan to use this service on a regular basis
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Helping Hands Cleaning, etc
[Member Name Removed], Thank you so much for allowing us into your beautiful home ! It has been a pleasure meeting you and doing the work you needed done. AND SUCH A PLEASURE BEING [Member Name Removed] TOKEN GATOR ! LOL I hope you guys are having a wonderful trip with lots of snow to play in !!

Greg G.
01/2014
5.0
house cleaning
  + -1 more
Betsy and her crew cleans the bathrooms, bedrooms, carpet, hardwood floors, ceiling fans, plantation shutters, full kitchen cleaning, and does an excellent job!
Description of Work: Betsy and her crew cleans the bathrooms, bedrooms, carpet, hardwood floors, ceiling fans, plantation shutters, full kitchen cleaning, and does an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Helping Hands Cleaning, etc
Thank you so much!! You members are the best and I really appreciate you making us feel part of the family ! (whether you know that or not !) So nice to feel that way and not just the maid!

Rebecca O.
12/2013
5.0
house cleaning
  + -1 more
I was wary because our previous house cleaner was lazy with a poor work ethic, staying only a couple of hours to clean a house that would take me 6+ hours to clean. The first couple of visits, Betsy was by herself, but stayed at least 6 hours in order to clean everything that needed to be done. She put extra effort into cleaning the jets on our whirlpool tub, which were an area of concern for me. She dusted walls, light fixtures, ceiling fan blades, floorboards behind TVs and polished our dark espresso bedroom furniture to a beautiful polish. She even polished the feet of our furniture, which is oddly one of the first things I always look at and were hardly ever done previously. She also manages to clean off the coating of hairspray that accumulates on our bathroom granite counter top every week. Betsy obviously has a strong work ethic and takes her jobs as a personal challenge. I have actually had to stop her from doing a couple of items, such as washing our sheets or our clothes, but only because those are personal items to me. Prior to Thanksgiving I can home to a freshly oiled front door. I didn?t ask her to do it, but she had noticed when she came in that it looked grungy and she knew we were having people over for the holidays. She does those extra things around the house to help contain the dog hair that is always floating around. She vacuums the furniture and runs a lint brush over our duvet so that the entire house looks hair free. She has also worked wonders on our hardwood floors to get their shine back. Unfortunately, her first few visits were spent catching our house up from our previous house keeper, who had taken us for a ride (and always asked us either for loans or advances on her salary). She earned that extra $20 that first visit and I haven?t regretting paying her the extra money since then. I trust her with a key to our home and I trust her with our pooches. She has not broken or stolen anything and I would feel very comfortable recommending her services. UPDATE: Just wow!!! I have never worked with anyone who takes such pride and joy in the work that they do. Betsy is absolutely AMAZING and part of me hesitates to say all of these things because I don't want to share her with anyone else. However...it's only fair to say that she is truly incredible. Just yesterday while she was here, she sent me a text to say she fluffed up our feather mattress pad. What? That's not part of what I would expect, but when I climbed into bed last night, well, just holy cow! I slipped into a cloud. I texted her to let her know how wonderful it felt and she said, "I thought you would enjoy that." Seriously. She's busy cleaning and has other customers waiting, but she stopped to add something that we would enjoy. You can't get that kind of work ethic and simple kindness just anywhere! I cannot sing her praises enough. If she doesn't have the right product to clean our home, then she buys it. That's how important her work is to her! I have had the pleasure of working wit her her for awhile now and felt that it was time to add to my original review. Betsy is spectacular and anyone would be a fool to not experience her magic!!!
Description of Work: A couple of months back I contacted Betsy via Angie's List for a house cleaning estimate. She was pleasant and punctual, understanding what we were looking for her to do. We have a 3 bedroom/2 bath 1800 square home with a serious need for dust control. Aside from my spouse and me, we have three small dogs, a mother-in-law every few weeks and a sister-in-law occasionally. I was looking for someone to clean the house as well as I do (I’m very picky) and be kind to our dogs, letting them out and kenneling back up when the job was done. She quoted me $60, but after she went over all of the items she said would do, I said that I would pay her $80 for her work if it was as good a quality as she said it would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Helping Hands Cleaning, etc
(member name removed), Thank you so much for the WONDERFUL review !! I can't tell you how much I appreciate !! I would like to tell you how much I love coming to your house and doing the "extra" for you. It is such a pleasure especially when we get your compliments as it makes up want to do even better. Again....thank you so much and we hope this will be a very long relationship with this job !!

Bruce W.
10/2013
5.0
house cleaning
  + -1 more
Betsy and her crew did a very nice and thorough job. Betsy is very particular about completely cleaning the house, including light fixtures and window blinds. Beforehand, she goes through everything she plans on cleaning and afterwards goes back with the client to ensure satisfaction.
Description of Work: Betsy and her crew cleaned up a vacant house that I was moving into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Helping Hands Cleaning, etc
THANK YOU VERY MUCH [member name removed]!! That was a great review and very much appreciated ! Hope you decide to let us come back when you have moved in. You found a gem of a home and I would love to see it with your furniture, etc. If you would like help with the packing/moving, etc....we also do that !! "etc" at the end of the company name let's you know that we will do anything for our clients !! Best of luck !! Betsy

Joe D.
08/2013
5.0
house cleaning
  + -1 more
Betsy is great and very flexible when it comes to scheduling an appointment. I'm a recently separated guy in my 30's who works long hours and in a house this size I simply can't keep up with the cleaning alone partly thanks to the 3 parrots I own who are constant mess making machines (way worse than dogs and cats..). Betsy and her helper Caroline have come out to clean about a half dozen times now and being the first time I've ever hired a professional cleaner I didn't know what to expect but thought I would have to walk around telling them what needed to be cleaned. Instead, they were the ones asking me the questions "want me to change these sheets? how about wash these dishes?". They left no stone unturned - she was on her hands and knees scraping soap scum off the bathtub that had been there so long I forgot what a clean white bathtub looks like. Her assistant was also very thorough and quick to boot. She had all the floors swept and mopped in no time, including hard to reach spots like underneath the couch and behind the TV area (which collect dust like nobodies business thanks to the birds). I feel lucky to have found Betsy (actually my Mother did when she was in town) because my house always looks amazing after they leave, and for the price I am really happy I didn't go for one of the more corporate outfits in town that charge a bundle, and then underpay their employees who then do a half-hearted job (and can you blame them?). I would recommend Helping Hands Cleaning to anyone who values great service at an amazing price from trustworthy and friendly people.
Description of Work: Cleans my rougly 1400 sq ft house about every 2 weeks or so, including cleaning up after my large parrots who create a huge mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Helping Hands Cleaning, etc
(removed member name), Thank you so much for such a WONDERFUL review !! I can't tell you how much I appreciate it !! But to say such bad things about those little birds !! lol You are such a pleasure to work for and (removed member name) and I look forward to coming to your house every time ! I am so glad your mom found us !! NO YOU CAN NOT MOVE !

John M.
11/2012
4.0
house cleaning
  + -1 more
Good
Description of Work: Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80
    • 1
    • 2(current)

Contact information

1022 Solomon Dairy Rd, Quincy, FL 32352


Service hours

Sunday:
Closed
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization

FAQ

Helping Hands Cleaning, etc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: Closed

Helping Hands Cleaning, etc accepts the following forms of payment: Check
Yes, Helping Hands Cleaning, etc offers free project estimates.
Yes, Helping Hands Cleaning, etc offers eco-friendly accreditations.
No, Helping Hands Cleaning, etc does not offer a senior discount.
No, Helping Hands Cleaning, etc does not offer emergency services.
No, Helping Hands Cleaning, etc does not offer warranties.
Helping Hands Cleaning, etc offers the following services: House & Apartment Cleaning.
Windows.

Contact information

1022 Solomon Dairy Rd, Quincy, FL 32352


Service hours

Sunday:
Closed
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
Closed