Robert Tau Automotive Inc

Auto Service, Auto Radiators, Electrical,

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-18 of 18 reviews

Craig C.
07/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon A.
04/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Errol M.
10/2014
5.0
auto repair
  + -1 more
Excellent service always. Honest folks who know what they're doing!
Description of Work: Numerous auto repairs on 4 different vehicles over several years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Edward M.
08/2014
5.0
auto repair
  + -1 more
Timing belt replacement on 1995 Nissan Pathfinder. Head gasket and spark plug replacement on Chevy Venture van. Both jobs performed timely, at estimated price and great work. I trust two shops in Pensacola - Robert Tau and his brother's shop Winged Wheel.
Description of Work: See comments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Irene G.
07/2014
5.0
auto repair
  + -1 more
He is an excellent mechanic and I have been very pleased. I would highly recommend them.
Description of Work: They have serviced our cars for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Errol M.
10/2013
5.0
auto repair
  + -1 more
Excellent. They located problem, fixed it properly and the price was very fair. They are my "go to" shop for any vehicle problems. I've had work done on 4 vehicles by them over the past 3 years and won't take mine anywhere else!
Description of Work: troubleshooting sensor/ignition problems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Mel B.
05/2013
5.0
auto repair
  + -1 more
Very good.
Description of Work: Replaced flywheel and clutch, installed two new cv-axels, replaced rear seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Brian M.
06/2012
1.0
auto repair
  + -1 more
I brought my 2001 Jeep Wrangler in due to clutch and shifting problems. I drove home at low city limit speeds. The next day I went over 45 MPH and felt a bad vibration. It felt like an alignment problem. I brought it into my local Big 10 Tire garage and had them check the alignment. They found one missing balancing weight. I tested it and found the vibratin still present. I arranged to bring it back when the Big 10 manager could road test it. Big 10 rechecked the balance and then road tested it. They experienced the vibration at speeds above 45 MPH. They put it up on the rack and the mechanic found both the forward and rear universal joints loose (4-wheel drive). The rear joint was slightly loose, the bolts on the forward universal were very loose. After explaining to me that if the forward joint let go, there was the distinct possibility of it hitting the road and being driven back into and through the front passenger floor. The tightening of the universals was a fix for the vibration. The Big 10 manager told me that he considered Robert Tau Automotive highly reliable. He recommended that I bring the Jeep back to them to check out the work. I work offshore in the maritime industry. The Jeep was unused for a couple of months. I brought it back to Tau's and they showed interest in what I had to say and they made time to take a look at the transmission. They had to make some adjustments and the manager apologized for the work that was done on it. He appeared to be unhappy at what he found. Today June, 6, 2012 my transmission went out again 3,600 miles after the Tau service. I heard about Robert Tau on Angie's List. I have heard nothing but praise for his gararage. After I experienced the problems with the service I was wondering if the mechanic was having a bad day or didn't like my bumper stickers. Either way, I won't be using their services in the future.
Description of Work: Installed clutch kit Surfaced fly wheel Oil/filter change

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$609

Luke L.
05/2012
5.0
auto repair
  + -1 more
I found them online. I don't know if it was through Angie's List or Google, but they were online and had good reviews. Robert is just a real honest guy and it seemed like he didn't overcharge for me anything. It was a fair price for the parts and for the work that he did.
Description of Work: I have used Robert Tau Automotive Inc a few times for some car stuff. They had to replace some parts the last time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara H.
02/2012
5.0
auto repair
  + -1 more
I have recommended them to others. They were very prompt in getting the work done. They did a very good job. I thought the price was reasonable.
Description of Work: Robert Tau Automotive did service on my car in October. I had a problem with the check engine light. They repaired that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ivan H.
05/2011
5.0
auto repair
  + -1 more
It was a good experience. He is an excellent, honest, and a dependable mechanic.
Description of Work: Most recently he put a new timing belt and did a 60,000 mile check up on my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Luke L.
03/2011
4.0
auto repair
  + -1 more
It went well. He was a good guy.
Description of Work: They replaced a line going into my transmission.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Robert C.
11/2010
5.0
auto repair
  + -1 more
Took the car and gave me an estimate. Actually did more work than we talked about without charging me. I'm a customer for life which includes my car, my wife's, and those of my 5 kids. My only complaint, if you want to call it that, is that it is impossible to reach them on the phone but that's because EVERYONE loves this guy to work on thier car.
Description of Work: General auto repar as well as tapping a spark plug which had become stripped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Daniel E.
06/2010
5.0
I would suggest Robert Tau Auto to anyone who is in need of auto service. My car is exotic and is known to be complex to work on. Robert was very humble, but also incredibly knowledgeable about what needed to be done. Robert obviously knew his stuff from the get go, since he knew about the special issues with my car as well as how to fix them. Robert didn't gauge or take forever, he had a shop full of cars and kept them moving, so the car was fixed promptly and was available the next day. Unlike other shops that promise to know what to do, and then end up causing issues with the car, Robert Tau knew the problem and the appropriate solution. I'd refer others to him and will return in the future to service my exotic car.
Description of Work: Robert Tau Auto located an oil leak and repaired a punctured AC line in my 1980s exotic sports car. Further, Mr. Tau and crew recharged the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William D.
06/2010
5.0
auto repair
  + -1 more
Reference above report plus the fact that they were excellent to work with and ethical.
Description of Work: They performed a 90,000 mile check and related work deemed neccessary. I have been back for further work and have been pleased with the results. After consulting with other customers I confirmed that the price was not out of line and the work was excellent. They repaced water pump, spark plug wires, plugs, all fluids, brakes, aircondition control modual, and automatic door modual.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

ROD T.
10/2009
5.0
auto repair
  + -1 more
He is very good and honest.
Description of Work: Works on two of my cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

clara H.
10/2009
5.0
did a great job - it;s hard to find good service on old motors with carbs.
Description of Work: worked on chevy 454 engine. checked stuff for trip, replaced plugs, tuned carb, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Edward M.
05/2008
5.0
auto repair
  + -1 more
Took my 2002 Chevy Venture to Robert Tau on the recommendation of a co-worker. I do virtually all of my own auto/motorcycle work, but this engine is exceedingly difficult to work on because of the tight space. Me: "The lifters started clattering two days ago." RT: "Have you had to add coolant?" Me: "??...Yes I have." RT: "It's not your lifters, it's the intake manifold gasket. It's a problem with those motors and yours is the third one this week. I can have it done in two or three days." Me: "You can take two or three weeks if you want, I have another vehicle. Can you also replace the rear set of spark plugs while you're in there? I don't have the four foot long arms with two elbows required to do it with the engine in position." RT: "No problem, I'll also replace the plug wires, you're looking at $600 - $650." Work was done in a timely manner at the estimated price (after taxes). He also replaced the thermostat while he had access, a nice touch....it's an awkward job but an easy add on when doing the manifold gasket replacement. As an aside--intake manifold gaskets simply DO NOT FAIL. EVER. GM used a gasket material that appears to be incompatible with their Dexcool antifreeze.
Description of Work: Replacement of intake manifold gasket on 2002 Chevy Venture. Also replaced spark plugs/wires and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

    Contact information

    5417 Sun Valley Dr, Pensacola, FL 32505


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Electrical,
    Auto Radio Service

    FAQ

    Robert Tau Automotive Inc is currently rated 4.7 overall out of 5.
    No, Robert Tau Automotive Inc does not offer free project estimates.
    No, Robert Tau Automotive Inc does not offer eco-friendly accreditations.
    No, Robert Tau Automotive Inc does not offer a senior discount.
    No, Robert Tau Automotive Inc does not offer emergency services.
    No, Robert Tau Automotive Inc does not offer warranties.

    Contact information

    5417 Sun Valley Dr, Pensacola, FL 32505