Response from Morgan Exteriors Inc
First, this member was never charged $28,000.00. Secondly, no one is forced to sign a contract with my company, and once they do sign, they have 3 days to change their minds and cancel, if they so desire. Thirdly, this member, after the fact, told me I charged them so much because they were of Russian decent, and if I did not give him a big discount on his job, he would give my company a bad review on Angie’s List. Guess he followed through, even though it is almost a year later. This member’s job included removal of existing windows, and complete installation of 12 impact windows of various sizes. New block work closing part of the living room wall had to be done. The side wall on the front bedroom had to be entirely blocked. The back bedroom wall had to be partially blocked as the member wanted to change the location of the opening. The sunroom had the northern and southern sides fully blocked, and the western side blocked to conform to the size window the member wanted. Additionally, we had to do framing, stucco work, and drywall. All the changed openings were left paint ready, as per the contract. Furthermore, old electrical wiring was removed and replaced, new receptacles were wired, and installed, as well as a new circuit for all receptacles in the sunroom. Moreover a new fan was installed in the sunroom, and a new amp breaker was furnished and installed. This member has given us an F for every category on Angie’s List, and yet, the only thing he ever complained to me about was his claim that he was charged more because he is Russian. Morgan Exteriors has completed thousands of jobs for people of all races and nationalities, yet I have never had anyone level such a ridiculous accusation. How sad that in this day anyone would do what this member has done.