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Charlie Swain Plumbing

Plumbing, Drain Cleaning, Water Heaters

About us

2014 and 2015 Angie's list Super Service Award Winner. Family owned and operated, Charlie Swain Plumbing is a full service Plumbing contractor with 2 offices to serve you. Our area of coverage is from Jupiter to Miami and all points in between. We value the finest technical expertise, provide the utmost in personal service, and embrace a commitment to consistently raising the bar in our industry to the benefit of each and every Charlie Swain Plumbing customer.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, SERVICES INCLUDE: CLEARING STOPPAGES AND GREASE LINES, VIDEO TAPE SEWER LINES, JETTING, REPAIRING AND REPLACING COMMERCIAL AND RESIDENTIAL WATER HEATERS, SINKS, FAUCETS, TOILETS, GARBAGE DISPOSALS, URINAL, ICE MAKER LINES, BACKFLOWS AND MORE.

Services we don't offer

SEPTIC PUMPING, INSTALLATION OF DRAINFIELDS OR SPRINKLER INSTALLATIONS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 208 reviews

Suzanne F.
04/2015
2.0
plumbing
  + -1 more
I told him it needs to be tied down. The guy took the toilet off & put a new wax seal down. He couldn’t tie it down completely. He put shims all the way around the toilet, which does not caulk it. I told him we needed to retile, so the shims will not help. He said this is the best they can do.
Description of Work: I called this company to fix a loose toilet.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$150

Response from Charlie Swain Plumbing
We were so surprised and saddened to read how disappointed you were with the service you received from Charlie Swain Plumbing. I certainly wish that when I called you for payment several days after the plumber was at the house that you had mentioned your displeasure. I recall our conversation that day. We spoke of your wish to remodel the tub and my suggestion of a national company to call to get a quote, but never about you not being satisfied with his work. It is unfortunate that several months have passed and this is the first we are hearing about it. We have spoken to the plumber and he did say the reason he did not grout the toilet, which all of our plumbers always do, is because you told him you were having the floor retiled. The toilet would have to be pulled again so there was no point in grouting. Perhaps there was some miscommunication that the retile would not be as soon as he believed it would be and for that we apologize. We strive for 100% satisfaction for all our customers and have built the company over the last forty plus years on that very philosophy. We welcome all calls from satisfied and the occasionally unhappy customer so we can make the job right. A company is only as good as the people that work for it and if something is wrong we need to know about it. Thank you for your review and we will be in touch with you and hope you will give us the opportunity to grout the toilet at no additional charge. Thank you- Marybeth @ Charlie Swain Plumbing

Victoria G.
04/2015
5.0
plumbing
  + -1 more
Fine work. Installed two toilets we had purchased. Friendly, prompt, and no problems.
Description of Work: Installed two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Charlie Swain Plumbing
Thank you for your positive review. We are always pleased to hear that our customers are satisfied. We hope you will call us in the future for all any plumbing projects or issues you may have. Thanks again for your business and taking the time to review us. We look forward to working for you again.

Lauri H.
03/2015
5.0
plumbing
  + -1 more
Quick, responsive. Took plumber all of 5 minutes to fix the problem. I will definitely use this company again. They also have emergency service same day.
Description of Work: Fix toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Charlie Swain Plumbing
We would like to thank you for taking the time to review Charlie Swain Plumbing. Glad to know you will be using us again and that you were so pleased. It will be our pleasure to work in your home the next time you have any plumbing issues or projects. Thanks again!

David C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
The service and professionalism was excellent. I called that morning and explained the situation, they let me know that a tech would be at my home in the next hour. He was prompt and professional. He examined the problem and let me know the only way to fix it would be by replacing the tank. He took the time to explain why it was necessary and did not just say you have to do it. The service was done in a timely manner and I have had no problems since. The tech made sure to let me know about the warranty and let me know to just call if I had any issues. To date I have not and I will be calling this company again for any plumbing related issues that arise. I highly recommend their services to anyone.
Description of Work: They replaced the hot water heater at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Charlie Swain Plumbing
Thank you so much for the great review! We are so pleased that you called us and we look forward to working in your home again. We appreciate your time and business. Thank you again!

Zenon K.
03/2015
5.0
plumbing
  + -1 more
They were great. They came in the day after I called. Fixed the problem and charged a reasonable fee. I will definitely use them again.
Description of Work: Provider fixed 2 slow filling toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Charlie Swain Plumbing
Thank you so much for your time in reviewing Charlie Swain Plumbing. We hope you won't have any future plumbing issues, but if you need to call us we would be our pleasure to work in your home again. Don't forget the 15.00 discount for repeat customers! Thanks again.

BARBARA R.
03/2015
5.0
plumbing
  + -1 more
We have used the company twice now and they do an amazing job.
Description of Work: The company put in the plumbing for a new sink, dish washer and garbage disposal after a new granite counter top was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Charlie Swain Plumbing
Thank you so much for taking the time to review Charlie Swain Plumbing. We appreciate your time and all your repeat business. We hope you will call us again in the future if you have any plumbing issues! Thank you again!

Margaret F.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Exceptional service. Office personnel and plumber were professional and efficient. Work was expertly done at a reasonable price. I will definitely use this company again.
Description of Work: Installed new 30 gallon water heater. Removed and disposed of old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from Charlie Swain Plumbing
We'd like to thank you for your great review! So pleased to hear you had a great experience. We hope you don't need to call, but if you do have any plumbing issues we would be happy to take care of them. Thank you again for taking the time to write the review and for your business.

Carlos C.
03/2015
5.0
plumbing
  + -1 more
They were very good. They were recommended but I went on to Angie’s List to see what their ratings were. I would recommend them to my friends and some other members if needed. They got the work done quickly. I thought the price was reasonable.They were there when they said they’d be there. They did the work professionally and quickly. I would absolutely use them again in the future if needed.
Description of Work: I used them for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Charlie Swain Plumbing
Thank you so much for taking the time to review Charlie Swain Plumbing! We appreciate your time as well as your business. Customer satisfaction is our number one goal. We look forward to working for you again should the need arise. Thank you again!!

Beth H.
02/2015
5.0
plumbing
  + -1 more
Went great. Both faucets were European and the plumber knew exactly what we needed and even ran to the plumbing supply store quickly to get a special piece. Plumber was polite, careful and punctual. Will definitely use Charlie Swain again!
Description of Work: Replaced faucet cartridge in kitchen sink as well as one in a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Charlie Swain Plumbing
Thank you so much for the great review! We appreciate your time in writing it and we look forward to working in your home again in the future. Thank you again.

John M.
02/2015
5.0
plumbing
  + -1 more
Gentleman that came to do the work was pleasant, courteous and swift. Job (legitimately) came in under the telephone estimate. You cannot ask for anything more.
Description of Work: Replaced under-the-sink garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Charlie Swain Plumbing
Thank you so much for such a wonderful review and for your time in taking it. We are pleased that you ended up calling us and we hope that you will call us in the future, if the need arises. We appreciate your business and look forward to working for you again.

Darlynne J.
02/2015
5.0
plumbing
  + -1 more
I called CS plumbing and the operator was able to give me a very competitive quote within seconds. Awesome! I knew the valves that needed replacing and had a cabinet installation going on the same day so time was of the essence. Other plumbers that I called, said it would be too difficult to quote over the phone even though I knew exactly what the problem was and some would charge just to come out (not good). Well Charlie Swain sure didn't have an issue with it, and they were able to come out to my house within the hour and had my water up and running again in roughly the time they stated (1.5 hr). Their plumber guy was very friendly and had a helpful attitude. Will definitely use again. Thanks!
Description of Work: They replaced the mainline shutoff valve to the house. Replaced 2 kitchen shutoff valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Charlie Swain Plumbing
We are so glad you called and happy that it all worked out. Please do not hesitate to call us for any future plumbing needs. We appreciate your business as well as your time in reviewing Charlie Swain. Thank you so much!

Blake T.
02/2015
5.0
plumbing
  + -1 more
Plumber was great. He was on-time, clean, and efficient. I would highly recommend.
Description of Work: Installed a new toilet and removed old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Charlie Swain Plumbing
Thank you so much for your purchase of the toilet deal. We are happy to hear how pleased you were with the service. We appreciate that you took the time to review Charlie Swain plumbing. Thank you for your business and in case any plumbing issues should arise, please do not hesitate to call!

Sam W.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
We had actually contacted another provider that didn't even give us a call back. When I called Charlie Swain Plumbing, they seemed glad to get my call. They took my information and said that the plumber would call me within an hour. He called in about 1/2 hour and was here 10-min later. He was professional and took care of our problem in just a few minutes. It was a great job and the cost was very reasonable. Thanks Charlie Swain Plumbing!
Description of Work: We had a plugged up toilet. The provider unplugged it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Charlie Swain Plumbing
Thank you so much for your time in reviewing Charlie Swain Plumbing. We're glad that you ended up calling us and we look forward to working in your home again if the need arises. Thank you again for your business!!

GLORIA S.
01/2015
5.0
plumbing
  + -1 more
Great Job, made a huge mess much less stressful!
Description of Work: At 10:30 at night I discovered a huge leak coming from my 3 month old garbage disposal! (badger from HD) The next morning I went to Angie's list and decided to call this company at 8:30 am! The lady that answered was very nice and professional ......a tech was here With a new disposal by 11:30. My first experience with this company and so far I'm sold!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Charlie Swain Plumbing
Thank you for selecting Charlie Swain Plumbing for your repair. We know it is stressful choosing a new plumber and we appreciate your business. We are glad you were pleased with the service and if you need a plumber, we hope you will call us. Thanks again for the great review!

Susan B.
01/2015
5.0
plumbing
  + -1 more
This is my third time using this company and I cannot say enough nice things about them. The service man is always on time very friendly and professional. The work is top quality !. And when or if you need to call the office you speak with a real person not a machine.. I felt with Mary Beth, she was just lovely. I am so grateful for Angies List for connecting me with this wonderful company !.:-) Best Wishes Susan Baranski
Description of Work: Repaired a sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Charlie Swain Plumbing
Thank you so much for such a fantastic review and your repeat business! It is our pleasure to work in your home and we look forward to working with you in the years to come should the need arise. Thanks again!

Keri S.
01/2015
5.0
plumbing
  + -1 more
had granite countertops installed & of course a new sink & faucets.....my old plumber had retired so, went to Angie's List to check on plumbers.....reviewed Charlie Swan & decided to give them a try.....well, from the 1st call to the plumber that came out>>very friendly & professional..... I will use them again !
Description of Work: reinstalled new sink & faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Charlie Swain Plumbing
Thank you so much for your review and for choosing Charlie Swain Plumbing as your new plumber! We are glad you are pleased with the service and look forward to working in your home in the future. Thanks again!

Janice S.
01/2015
5.0
plumbing
  + -1 more
It was fine. He was on time and did a good job. There were a couple of difficulties. He hung in there until the job was done. He was friendly and personable and neat.
Description of Work: Charlie Swain Plumbing replaced a water spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Charlie Swain Plumbing
Thank you so much for taking the time to review Charlie Swain Plumbing. We really appreciate your time as well as your business. We hope you won't need a plumber, but if you do please do not hesitate to call us. Thanks again!

marlene M.
01/2015
5.0
plumbing, water heater repair
  + 0 more
He was really good, he gave some helpful suggestions with payment advice with other contractors.
Description of Work: Recommendations.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Response from Charlie Swain Plumbing
Thank you so much for your review of Charlie Swain Plumbing. We appreciate your time and we hope that in the future you will call us for all your plumbing needs. Thank you again!

arthur B.
01/2015
5.0
plumbing
  + -1 more
Ryan, the plumber, was on time, competent and reasonably priced for the job.
Description of Work: Fixed leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Charlie Swain Plumbing
We appreciate your time in reviewing our company and your business. We hope you will call us again if you have any need for a plumber. Thank you so much and Happy New Year!

Elaine N.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
I called Charlie Swain plumbing early Christmas Eve morning. My kitchen sink was clogged and we were hosting a Christmas Eve party that evening. I spoke with the owner and he said he would have someone at my house between 2-4pm. He mentioned a coupon for one hour service for Angie's List members and promised he would make every effort to get someone there sooner. Well, he definitely did! Ryan arrived around 12pm. He was extremely polite, friendly, and professional. He was able to run a snake down the sink to unclog it and viola. Even though it was a holiday, both the owner and Ryan were so unexpectedly pleasant and accommodating. I could not have been more satisfied with the service. I wish I knew about them sooner. They are definitely our plumbers from now on!
Description of Work: Unclogged kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Charlie Swain Plumbing
Thank you for the wonderful review! We appreciate you taking the time to write it and are so happy that all went well for your party. We would be happy to work in your home anytime you have a need for a plumber. Thanks again and Happy New Year!

Scott K.
01/2015
5.0
plumbing
  + -1 more
My wife bent a pipe and over tightened it so that it could not be fixed without the right tool. The repair took under 5 minute. Did not charge us for the service call fee. This is the most honest service call we have had, and will use them for all our plumbing needs. I could not give a higher recommendation. Thank you.
Description of Work: Fix bent pipe and repair shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Charlie Swain Plumbing
Thank you so much for your wonderful review! We always hope our plumbers use their better judgment when on calls and Ryan sure did. We look forward to working in your home if you have any plumbing needs or projects in the future.

Frances H.
01/2015
5.0
plumbing
  + -1 more
Arrived on time, knew what he was doing, Russell the plumber was a very pleasant person.
Description of Work: Cleaned out sewer pipe to street , replaced inside of toilet works, replaced disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Charlie Swain Plumbing
Thank you for your review and a very Happy New Year to you! We thank you for taking the time to review the company and we appreciate your business. Please do not hesitate to call us in the future if you have any plumbing needs.

matthew G.
12/2014
5.0
drain cleaning
  + -1 more
Purchased two of their Angie's List deals to get toilets installed in my house. The plumber that came found a couple other issues during the installation. He brought them to my attention, provided cost estimates and resolved the issues that day (they came prepared and had the required parts in the truck). The new toilets function noticeably better than our old ones. We would use Charlie Swain Plumbing again.
Description of Work: Replaced two toilets, repaired broken flange, replaced valve for a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from Charlie Swain Plumbing
Happy New Year and thank you for your time in reviewing our company! We thank you for purchasing the Toilet Deal and hope that if you have any need for a plumber you will call us again!

Lee H.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
The plumber did a great job and haven't had an issue since. He also talked me down on the disposal I had already bought from Home Depot and saved me about $100 by returning it and using the one he brought, which was less than Home Depot pricing. Overall great service.
Description of Work: I had them clear a blockage in my kitchen sink drain and replace my disposal which was leaking. The plumber even walked me around the house and pointed out the additional cleanouts we had. We just recently purchased the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Charlie Swain Plumbing
Thank you very much for taking your time to review Charlie Swain Plumbing. We appreciate your business and in case you have any plumbing needs in the future, we hope you will call us. Wishing you the best in 2015!

Rich D.
12/2014
5.0
plumbing
  + -1 more
Ryan was a model service provider and performed in a very commendable way. He was able to answer all of my questions and the installation went very smoothly. I would hire him again in a hearbeat to install a garbage disposal.
Description of Work: They came out to install a garbage disposal which I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Charlie Swain Plumbing
Thank you so much for your review. We appreciate all the business you have given us as well as your kind words. We wish you all the best for you and yours in the New Year!

Contact information

1100 BARNETT DR. SUITE 6, Lake Worth, FL 33461

http://www.charlieswainplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CFC1428613
Trade License Locale
FLORIDA
Trade License Authority
STATE OF FLORIDA
Trade License Expiration
08/31/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Charlie Swain Plumbing is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Charlie Swain Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Charlie Swain Plumbing offers free project estimates.
No, Charlie Swain Plumbing does not offer eco-friendly accreditations.
No, Charlie Swain Plumbing does not offer a senior discount.
Yes, Charlie Swain Plumbing offers emergency services.
Yes, Charlie Swain Plumbing offers warranties.
Charlie Swain Plumbing offers the following services: PLUMBING, SERVICES INCLUDE: CLEARING STOPPAGES AND GREASE LINES, VIDEO TAPE SEWER LINES, JETTING, REPAIRING AND REPLACING COMMERCIAL AND RESIDENTIAL WATER HEATERS, SINKS, FAUCETS, TOILETS, GARBAGE DISPOSALS, URINAL, ICE MAKER LINES, BACKFLOWS AND MORE.
SEPTIC PUMPING, INSTALLATION OF DRAINFIELDS OR SPRINKLER INSTALLATIONS.

Contact information

1100 BARNETT DR. SUITE 6, Lake Worth, FL 33461

http://www.charlieswainplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day