Great Lakes Carpet & Tile, Inc.

Refused to honor their own $500 coupon found on line that was to be presented on purchase. I was told that this was because they gave me their best deal. It was a competitive price, but isn't this what most people are looking for? Why advertise the coupon if they have no intentions of honoring it, bad business!

Outstanding Cathy our primary contact was informative and responsive. Our installers Jeff and Frank were outstanding. Professional, timely and extremely neat. We could not be more pleased with the quality of the work. We also purchased a rug from the great lakes rug gallery in sumter landing. Same high level of customer service. Great lakes is a gem.

Great job, very special.

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On time and excellent work.

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Salesman, Frank, provided us a great amount of assistance and patience when we were trying to decide which product to use in our home. No pressure to purchase, which was wonderful. He bent over backwards to work with us within our time frame. His communications with us were excellent and always kept us informed. Always professional and friendly. We believed he provided us with an excellent price for quality products. The installation of our floors was a pleasant experience. The installers were friendly and professional. They answered all of our questions and completed the entire house, including the bathrooms in 2 days. Their work was of a very high standard. They worked very hard the days they were here and always cleaned up after themselves. It was a pleasure having them here. We would definitely use this company again and would highly recommend them to anyone.

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It went very good. The service man was very nice and was very helpful.

4 days to complete.

They were meticulous and cleaned up well. They did a great job. The entire team was very professional throughout the entire process.

I found them on Angie's List and they were great.

Walked in off the street to look. Rick was great. We weren't sure what we wanted and it was close to closing but he never rushed us. He answered all of our questions and made suggestions we hadn't even considered. He arranged to come out and measure everything we were thinking about. He arrived on time, was quick and left. We did our online research, returned for samples and waited to order for an upcoming sale he told us about. They even agreed to hold our product until the two rooms we are doing were ready. So far we have placed vinyl plank in our bedroom and closet and couldn't be happier. The room looks beautiful and larger. I was a little skeptical about the product before we did it but I am so glad we did. The installation went smoothly and the two installers were courteous and did a great job. We are considering putting the same thing in the entire house. We are still waiting to do our kitchen, but we were so happy with the bedroom that we went back and ordered the tile and trim for our in process bathroom project when the "discount store" quote we got didn't seem to be much of a discount. They came in significantly lower. We are now waiting for the tile to arrive to schedule installation. If you are looking for flooring, carpet, or tile see Rick first! No pressure. Just professionalism and great prices.

We responded to a Sales flyer from them, and visited their shop in Lake Mary. The salesman was extremely helpful and considerate, and allowed us to select our carpet. We actually took their carpet which was on sale, as well as a slightly better underlay. The salesman even followed us home to measure up and gave us a written estimate. We confirmed the go ahead, and fixed a date for 10th April. Again, because of roadworks being carried out on the pavement outside our house on that date, they very quickly and efficiently selected a suitable date to us, not too far on from the original. The day arrived and a fitter and his assistant arrived. They did an excellent job, moving all our furniture safely and efficiently, replacing it at the end of the day. They needed to come back the next day to carpet the stairs, which suited us fine. The assistant made an excellent job of cleaning everything up. We would have no hesitation in using them again in the future

They came out and replaced it. They provide good personalized service and we like their honesty. We would highly recommend them.

They had a great selection of tile available. We were able to check out sample boards to take home to help with the decision making process. Once we'd decided, we asked Mark to set up an appointment for an in home measure. He came out on a Saturday and quickly created an estimate. He ordered the tile and contacted us when it arrived. We were able to schedule the installation for a Saturday as well. The install team did a great job. While removing the old toilet and tearing up the old flooring, the power went out in our neighborhood for about an hour and they continued to work using hand tools without complaint. We love our new tile!

SEE ABOVE. I HAVE NOTHING MORE TO ADD.

, they conducted themselves in a very businesslike way, cleaning up all areas & removing the old carpet.

The installers were very maticulous and attentive to every detail. They installed the laminate as if they were doing their own homes. They even installed quarter round and painted it with the paint I provided. They are true craftsmen!

It all went well.