Best movers of America

Watch out!! Watch out!! Watch out!! Best Movers of America,Inc (also known as Budget Vanlines) ‪2980 Simms Street. Hollywood,Fl 33020‬. ‪1-877-962-2662‬ (David Carfati-owner). A RIP-OFF Company!!!! I hired them with a lady named Donna out of Lakeland with a personal check to start the process. After that she said I needed personal money orders for the next two installments. When the movers came to move me out they charged me more money at the end for “materials” and something about the cubic ft in the truck?? So, I had to give them the second installment by a personal money order. However, when the drivers finally got to the final destination to unload my furniture (SEVERAL days late with zero communication as to when they would finally get there) the owner, David, wouldn’t accept the final payment with the money order. He told me I had to go get a Postal money order for the difference to pay at delivery! David accepted the first check and the first money order. But NOW he insisted on a postal money order when I already had the personal money order for him! Obviously, I didn’t have the postal money order, so he threatened me... told ME to “stop playing games or I’m going to have my drivers take all your belongings away!!!” Who conducts business this way?! A scammer!!! After he got me all upset and distraught from screaming at me and threatening me, he said I could pay by Venmo, only. But I’m in my 60’s, I’ve never done Venmo before and couldn’t figure it out!!! I had to contact a couple different people to help me use Venmo. Only then were the movers allowed to unload and they did an absolute disrespectful job!!!! They basically threw all my stuff in the storage. It was disarrayed. Furniture stacked on top of furniture with zero protection. What was that extra $500 fee I had to pay for materials for?! It was such a HORRIBLE experience!!!! I’ve never dealt with such rudeness and inconsiderate and disrespectful people!!!! After everything it cost me OVER $500 more!!!! NEVER use this company!!!! They will RIP you off!!!!!!

AVOID THIS COMPANY AT ALL COSTS. OWNER DAVID CARFATI IS A CROOK. I hired Best Movers of America for a move across North Carolina. Our Sales Rep Charles created a contract with my items and we signed a contract totaling $1500. I was given the arrival time of 8am to 9am on Sunday. I was never made aware of the numerous hidden fees including fees related to the movers using the elevators ($50/elevator ride), fees related to the distance the movers have to walk with your items ($50/100ft), fees related to movers waiting on you at the delivery site ($99/hour spent waiting + storage fees + redelivery fees). I was also not given a delivery date. Given that they were arriving so early on Sunday, it was implied that they would deliver the same day. After the fact, I had neglected to add an item. Charles showed no resistance in adding the item, and the price of our contract was never changed despite it being based on weight and how much cubic feet the items take up. Prior to the move, I had packed my vehicle, including one of the items I had listed for the movers to take. Given that I was removing an item from their load and that Charles was fine about adding an item, it seemed safe to assume that this would be no issue. I left four small boxes, maybe a quarter of the weight of a TV that I chose to take myself, assuming that Charles' behavior was indicative of how the movers would feel about these boxes. On the day of the move, the movers did not arrive until 1:30 pm, almost six hours late. I had left my parents to facilitate the move as I had planned my day around the movers arriving to our destination based on the arrival time I was given. As I was traveling to the destination, I received a call from what ended up being the owner, David Carfati. Carfati neither introduced himself nor gave his name. He told me that because of the extra items included in my move, the new total was $400 higher than the contract we had signed. He gave no excuse for why the truck was late, or why this price was not given to me before the movers decided to put the items on the truck. He also told me that the estimated delivery was sometime between Tuesday and Wednesday, but offered no explanation initially as to why that was the case either. By Tuesday I was finally able to contact our customer service rep Charles. I asked him why I was being charged an additional $400 and why nobody could give me a straight answer for when my items would be delivered. Due to the fact that Carfati never gave me his name, I could not tell Charles who was making these demands. Instead, he offered to call the truck to get a delivery time estimate and investigate who was demanding the money. A few hours later, the driver of the truck called to berate me, demanding that we have the additional $400 for the extra items, otherwise they would drive off with them. Before I was able to contact Charles again, Carfati called, and threatened me with "throwing [my] stuff onto the highway" or "locking it away in Greensboro" until I paid him. At this point, I still did not know who this person extorting me was, and contacted Charles again. After speaking with Charles and explaining that I have a recording of this mystery person attempting to extort me, Carfati called again. This time he explained that he was the owner, was unhappy that I now had a recording of him threatening me, and that I had fifteen minutes to venmo him the money, otherwise my items would be locked in a storage container. I paid out of fear that Carfati would actually follow through with these threats, and was told the movers would arrive at 7. Would it surprise you to hear that the movers didn't actually arrive until 10:30 that night? I spent the five hours waiting researching Carfati and his "business." As it turns out, this pattern of picking up items and then later extorting customers for more money is par for the course for Carfati. I implore you, avoid this scam artist and his "company", lest you experience similar harassment as I did.

My grandfather is 75 years old and he desperately needed his piano moved. Unfortunately I wasn't able to be present when the move was happening due to my work schedule and I have explained that to the company when booking the service and they were very understanding. When I called my grandpa after the move was done he was so happy with those guys I couldn't even believe it, he has an obsession with his piano and if he was happy that means those guys from BMOA are on top of their game. I am for sure calling them if I ever need to move.

As a seasoned mover, I have seen the worst of moving companies. Then I hired Best Movers of America which completely changed my mind. I got a hint of their efficiency when I called them first. Their customer service was very helpful and prompt. Their quote was as good as any other moving company. The best part of their service was the movers. They were so punctual and efficient. The movers were so fast at the packing and loading process. The delivery was made on time and everything was in perfect condition. I am just so happy with their services.

Let me tell you what I liked the most about Best Movers of America; it’s their reliability. From the first time I called them till the delivery was made; they went through every stage of this move with promptness and efficiency. The customer service was friendly and sincere. The quote was very reasonable. The movers were just excellent. Their truck was clean and spacious. I really don’t know what not to like about this company. They used their resources accurately and delivered all my belongings on time. Nothing was broken, lost or damaged. I am super impressed with this company.

I never leave reviews on any websites, but I promised if my move went well I would leave a comment. This company was a pleasure to do business with from the time I reserved this move until delivery. When the workers showed up, they were efficient and fast, Wrapped all my furniture and loaded their truck quickly. If your looking for a good moving company this company is the way to go.