Energy Moving Systems

This is a con artist Moving company Broker. They have no truck they just low ball an estimate the broker it out to one of many indepedent movers. The girls on the line hardly speak english and are quite rude. You have to pay up front by Venmo because there is no recorse. They will not accept at credit card because you can go back on them. The movers stopped off loading our stuff because venmo wouldnt go thru at 11 pm. they helm me hostage untill he finally agreed to a credit card. I can not say enoug bad about this schister outfit!!!!!

CONSUMERS BEWARE OF ENERGY MOVING SYSTEMS!!!!! For our move from FLA to PA, we did not select this company...our original moving broker that we had contracted with on 8/3/2019 was INTERNATIONAL VAN LINES & they passed us off to Energy Moving Systems on 9/9/2019 which was the day before they were scheduled to be at our house on 9/10/19. I immediately read reviews about Energy online & was mortified that this would be the company coming to move our stuff, but it was too late to be able to find another mover in less than 12 hours!!! And the price was now $1500 more than originally quoted. Talk about being between a rock and a hard place!!! I must say this was the most stressful moving experience we have ever had with THE CREW THAT UNLOADED OUR INVENTORY IN PA. Large furniture items that had been carefully wrapped (blankets & tape) & packed in Vero Beach, FL by a different crew down there arrived at our home here in PA TOTALLY UNWRAPPED, DIRTY, SCRATCHED, GOUGED & EVEN DESTROYED!! The rental truck that EMS used in Vero Beach to pack us up was not the truck that was used to deliver our inventory in PA. In fact, when EMS contacted us to set up the delivery in PA, they told us our inventory was NOW on 2 separate trucks & they wanted to deliver 1/2 of it the following day & couldn't tell us when the other 1/2 would be delivered. We told them NO...that it all needs to be delivered at the same time. The customer service manager got very rude to my husband on the phone & ACTUALLY HUNG UP ON MY HUSBAND. So 2 days later, our whole house shipment came in 1 truck which means it had been handled & shifted around from truck to truck at least 4 times!!! Many of the boxes that I had so carefully & painstakingly packed with bubble wrap, Styrofoam dish sheets & packing paper were so damaged that from the looks of them, I don’t know how anything could have survived! I did have several pieces in the boxes that were destroyed. Boxes had holes gouged into them, some that were so destroyed they had been re-taped around & around the perimeter of the boxes to hold them together, mushed boxes and then to top all of this off, the head of the moving crew here in PA opted to ROLL SOME OF THE BOXES UPSTAIRS & DOWNSTAIRS RATHER THAN CARRYING THEM!!! I have never in my life seen such disregard & disrespect for other people’s property, ESPECIALLY when your primary job is moving people’s property! They also had items on the truck that were NOT ours, so I hope they found the proper home for them. I feel fortunate that the only thing missing in our shipment was a hand truck dolly. We did take out extra insurance when we booked this and I AM SO THANKFUL THAT WE DID!!! I've never done that before & have now been through the 3-month process of filing a claim & waiting for reimbursement. Our damage & replacement costs were over $3000!! But even when the furniture is repaired, I can't imagine it will look like the condition it was in when it left our house in FLA! We take such pride of ownership in our "stuff" and I was HEARTBROKEN & IN TEARS when they brought it to us in PA! PLEASE FOLKS, STAY AWAY FROM EMS! I would be so disheartened to have someone else go through our nightmare!