United Family Movers FTL, LLC

They got paid do not finish service

Everything went well and they we're great.

Very professional

Very easy to deal with, did what they said they would do on time

Very good communication from start to finish.

Outstanding! Outstanding! Outstanding! Outstanding! Outstanding!

Friendly staff when you are setting your initial appointment. Unfortunately, in my opinion, they are not organized, and their disorganization was blame on me. After agreeing on a price, I am paying a deposit and they demanded more money for their services. I would recommend you finding a more honest moving company.

The movers I had were great, detailed and diligent about my things, and they came early and got the work done early as well.

Do not use this company!!!!! Damage my furniture. Wrote a review and Amilea said I was telling lies. Unprofessional they dumped my wardrobe boxes on my closet floors. Over charged me . Horrible experience with them

Good for the price

Good moving company

First Iâ m clueless about moving. From the start Luis and Amelia were courteous, knowledgeable and eloquent . They put me completely at ease. Luis toured my house. Amelia fielded my questions. Then they sent in the superheroes. These gentlemen took charge and had my prize possessions moved in a blaze of glory. I am heart failure patient I worried the stress of this move would be too much. But thanks to United Family Movers Iâ m enjoying my new home in good health.

Efficient service

Great experience

They deliver.

Friendly and professional.

They called the very next morning 8:30am Gizelle was very kind, helpful and explained everything step by step. 5 minutes quote was written. With a few wick questions. Awesome set up move in date and time. Haven’t moved yet but I am looking forward to an easy transition.

They arrived on time were polite and very efficient and very professional. I would recommend them anytime.

They arrived 2.5 hours after the end of their window. I had a flat rate, which means Chelsea came to inventory the job and handed me a brochure om why the price won't change if the contents were what she inventoried. The crew. while nice, they exerted pressure to leave items behind (stating I went over their inventory). In fact, I brought about 100 hanging shirts and towels that were part of the inventory Chelsea inventoried. I purchased packing materials, but I already had four of my own boxes that I packed because I wanted to know where the contents were after moving. They taped my 4 furniture items shut and gave no thought to removing the tape because the hour they ended was late. Items like my printer were left boxed, even though I caught their attention walking towards my building elevator to make a fast exit. Once they put things in order, there was no thought of asking me to adjust items. While Sunset Movers are far worse, they sent two guys who only spoke Spanish and held my stuff hostage for additional money twice. I cannot in good conscience see why these guys get top-notch reviews. They even managed to broach the subject of tipping and writing a review. I decided tipping was inappropriate based on the rush, and after being very late, I described.

They were on time and very professional I was very happy

I cannot say enough about the professional, courteous, accommodating friendly staff!!! I would recommend them to all my family and friends!! Thanks to Kenny & Simi ð  Â

THEY WERE ON TIME AND VERY PROFESSIONAL WHILE COMPLETING THE JOB. OVERALL THEY WERE EXCELLENT

Mover was a convicted felon who made me feel uncomfortable. He and his inexperienced partner arrived two hours late. No notification received from office nor did they answer the phone to notify me of the delay. Movers broke and damaged many items (two large pictures, broke off legs on two pieces of furniture, floor lamp, tv).I was billed $400 from the landlord to repair damage to the building and elevator by the movers. I filed a claim immediately. Luis (who claimed to be the owner) called one month after I filed the claim. It is now over 3 months later. He does not answer my calls or texts. I have not been reimbursed for damages as per our written contract.

Great movers

Very punctual and attentive during entire process from scheduling to the actual unloading. Awesome communication..thanks for job well done!