A-Alligator has been in business for over 30 years. We are committed to providing you with fast and professional service. Our professional office staff are on call 24 hours a day, 7 days a week to help diagnose and schedule our technicians to meet your septic tank, grease trap, and drain cleaning needs.
Business highlights
36 years of trusted experience
Family Owned & Operated
Services we offer
Septic tank pumping & cleaning. Drainfield jetting. Hi-velocity water jetting. Video camera inspection.
Description of Work: Clean and pump out camera search as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Nancy G.
03/2017
5.0
septic tank
+ -1 more
Tthey were great
Description of Work: Work on septic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Alligator Inc
[Member Name Removed] Thank you, very much for calling our Company to provide Septic Tank Services and Thank you, for the great review. Maria, John, Brandon and Bailey Burgun
george B.
10/2016
5.0
septic tank
+ -1 more
Great job!
Description of Work: Septic tank pumping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy M.
07/2016
5.0
septic tank
+ -1 more
They had to soften the garbage that was packed in the septic tank before they could remove it. It was a messy job but they did it with professionalism.
Description of Work: Emptied septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from A-Alligator Inc
[Member Name Removed] Thank you, for the positive review. We are glad you are a customer! Thanks Again. Maria Burgun
Gloria L.
07/2016
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael R.
07/2016
5.0
septic tank
+ -1 more
.
Description of Work: With a continued stoppage of a toilet at my home, the technician, Ralph Amador, came promptly to snake out the system, diagnosing the chief cause of the problem, which led to the discovery of a more serious problem. That problem was quickly resolved by Ralph and the other technician who finished up today. It would be hard to find the right phrases to properly describe how wonderfully Ralph and his cohort performed their tasks, so professional, so friendly, and so able was this service. I wholeheartedly recommend A-Alligator Plumbing and especially Ralph Amador.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
Michael R.
07/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Rene B.
03/2016
5.0
septic tank
+ -1 more
from the begin they were professional, used technology to understand the location they were going and told me what was needed and how much. I liked that alot They arrived in the time window they told me. They found my tank without puting alot of holes in the yard. They removed the grass over the tank in a way that it came up as several pieces of sod. They used a canvas trap to place the soil they removed to reach the tank and evently put all the soil pack in the hole after they pumped out the tank. They got in and got out quickly with no disrubtion. They who me the finish product before closing. It pays to deal with a specialist like A Alligator, if you need pumping, call them they come ready to work. Regards Ron a very satisfied customer.
Description of Work: Found and Cleaned my septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$295
Aron G.
10/2015
5.0
septic tank
+ -1 more
I called A Alligator frantically looking for a company to pump my tank (1 pm). They were able to get me on the schedule for the early evening (they didnt even give me attitude when I kept calling back - patience is a virtue!) Brandon came with the vac truck, located my septic tank (I didn't know exact location) popped the lid, discovered that it wasn't full but actually could use some repair. He then cleaned out a blockage in our plumbing line which fixed the issue we were dealing with. A quote was provided for additional work to get out tank up and running as it should be. they really helped me out and the service was comprehensive and the folks were friendly.
Description of Work: Located septic tank, inspected it, confirmed drain field is in good condition. Rootered my plumbing lines. Provided quote for additional work to repair my tank and replace some pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
SARA J.
04/2015
5.0
drain cleaning, septic tank
+ 0 more
They did a great job! The work was done promptly and accurately, very professional! Thank you!
Description of Work: Clean septic tank, cable snake mainline from roof vent to tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jacques N.
04/2015
1.0
septic tank
+ -1 more
Service was never performed.
Description of Work: Provider never returned any of my email correspondence.
Rating Category
Rating out of 5
responsiveness
1.0
Jacira P.
10/2014
5.0
septic tank
+ -1 more
While we were on vacation in Italy, the septic tank backed up. I told my son to call A-Alligator and they came right out, diagnosed the problem, and fixed it! I didn't have to worry! They took care of everything and my house sitter didn't have to vacate the premises!
Description of Work: pumped septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Liz K.
10/2014
5.0
septic tank
+ -1 more
Two full septic tank inspections. One included removing sediment from the bottom to get a better idea of the condition of the tank. Because we had two different inspections and two different times, we recommend going for the first appointment of the day.
Description of Work: The provider inspected two different septic tanks for us during our home search. We were thrilled that the owner did the initial inspection on a property. After that inspection we called to have a second property inspected. Both times the provider was on time, professional and very thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert D.
09/2014
5.0
septic tank
+ -1 more
A Alligator team is very responsive and professional – Work completed on schedule with outstanding quality and workmanship – Highly recommended!!
Description of Work: Septic system replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Robert D.
09/2014
5.0
excavators
+ -1 more
A Alligator team is very responsive and professional ? Work completed on schedule with outstanding quality and workmanship ? Highly recommended!!
Description of Work: Replaced septic system and drain field
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Bruce S.
08/2014
5.0
septic tank
+ -1 more
They worked out just fine. They did a fine job, and I didn't have any issues with them. They showed up on time, did the work, and cleared the issue. The price was reasonable, it was standard for around the area. The quality of work was fine, they did a good job. They are professional.
Description of Work: We had a septic tank emptied out and cleaned.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
MARIE P.
01/2014
5.0
septic tank
+ -1 more
Service was provided within less than 2 hours from my call. Service representatives were courteous, informative and thorough. I will use them again - but hopefully not soon - cleaning out a septic tank is not my idea of a fun-time.
Description of Work: cleaned out septic tank
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Chris G.
11/2013
3.0
septic tank
+ -1 more
My experience with A-Alligator is mixed. This company did a good, punctual job of pumping out my septic tanks at two different locations. However, at one location where the septic tank had overflowed because I had gone too many years without pumping it, A-Alligator's workers told me that I needed a new drain field (which turned out to be incorrect). I called the company for five weeks to make an appointment to have an estimate for this done. I was repeatedly told I would get a call back with the appointment time, but only after four weeks did I even get a return call. Finally, in response to may exasperation, the secretary told me that they were too backed up to take on another job any time soon. The personnel were always courteous and professional, but It was not pleasant to be put on hold for two months. When I called another highly recommend company on Angie's list, I found out that cleaning my distributor was all that was necessary. I did not need a new drain field! This other company solved my problem within days, saving me time and avoiding further expense and exasperation.
Description of Work: Pumped out septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$650
Fernando I.
09/2013
5.0
septic tank
+ -1 more
Bought a house in Coral Gables, and the previous owner service the septic tank 2 years ago. Called Alligator in the morning and Maria was very professional and excellent customer service oriented. They schedule my service call for the same day. Arrive on time, were very professional and provide with excellent feedback and service. Clean the septic tank and pump out. Outstanding service. I find this provider on Angie List and definitely will recommend it.
Description of Work: Clean and pump out the septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Samantha F.
09/2013
5.0
septic tank
+ -1 more
IT WAS LONG AGO SO I DON'T REALLY RECALL THE RESPONSE TIME ON THE INITIAL CALL BUT I'M SURE IT WAS THE SAME DAY OR NEXT DAY. THE OWNER AND HIS SON CAME TO MY PROPERTY INITIALLY BECAUSE MY SEPTIC TANK WAS BACKING UP - THEY ADVISED ME THAT THE SEPTIC TANK WAS TOO SMALL FOR HOW MANY BEDROOMS I HAVE AND SAID I SHOULD REVAMP MY SYSTEM AND GAVE ME THE ESTIMATE. I DIDN'T WANT TO CONTINUE HAVING THE SAME PROBLEM SO OF COURSE I TOLD THEM TO MAKE IT HAPPEN AND GAVE THEM A $1000 DEPOSIT. THEY HAD 2 FELLOWS COME WITH A BOBCAT AND DIG UP THE WHOLE YARD, PLACE THE TANK, THE PIPING AND SO ON - BETWEEN ALL THE LABOR AND THE INSPECTION THE JOB TOOK ABOUT 3 WEEKS [DURING WHICH I STILL FULL USE OF THE SYSTEM]. WHICH IDK WHAT THE GENERAL TURN AROUND TIME IS FOR A BIG JOB LIKE THAT BUT IT SEEMED REASONABLE. AFTER WARDS I WAS SCHEDULED TO PAY THEM THE BALANCE AND RAN INTO SOME TROUBLE WITH THE FUNDS AND THEY WERE VERY REASONABLE WITH ME AND LET ME MAKE MONTHLY PAYMENTS TO THEM FOR $1000 EACH OVER THE FOLLOWING 4-5 MONTHS WITH OUT CHARGING ME INTEREST. I WAS SO APPRECIATIVE TO THEM FOR THIS AND THEIR FAMILY WAS SO UNDERSTANDING OF MY SITUATION AND HARDSHIP I WAS UNDER AT THAT TIME. AND I AM FILLED WITH GRATITUDE AND WELL WISHES FOR THEIR FUTURE SUCCESS. ---GLOWING RECOMMENDATIONS FOR THEM---
Description of Work: PUMPED SEPTIC TANK THEN REPLACED SEPTIC TANK AND DRAIN FIELD ENTIRELY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Randy T.
01/2013
5.0
septic tank
+ -1 more
Needed septic cleaned, service men found lid was destroyed (by the previous company) and will be manufacturing a new cover and installing it. Dealing with Maria is an absolute pleasure. Very professional. Service tech was knowledgeable, professional and courteous. Highly recommend A-Aligator to EVERYONE! The total cost INCLUDED manufacture and installation of new cover as well as clean-out.
Description of Work: Septic Tank Clean Out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Linda P.
11/2012
5.0
septic tank, sewer cleaning
+ 0 more
This company is fantastic! It’s a family operation, and they’re wonderful, including the employees in addition to the family. I had paid hundreds of dollars for a septic cleaning prior, but I knew it wasn’t clean. I called this company, and they came out and did an excellent job. I can’t say enough good things about them!
Description of Work: They cleaned out the septic tank. They also unclogged some pool drains. They worked on a neighbor’s home, too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacira P.
10/2012
5.0
septic tank
+ -1 more
Everyone I dealt with at this company was absolutely great! María was prompt, courteous and professional on the phone and Brandon arrived before the appointed time. He worked quickly and efficiently and explained the process to me as he went along. John came along about 20 minutes later and discussed replacing the original drain field (from when the house was built in 1962!). He wrote up a proposal, explaining and detailing costs for labor, materials and permits and had the problem resolved in about an hour! It was a true pleasure to deal with this family-owned business from start to finish!
Description of Work: I am the property manager for my neighbor's house next door and the tenants had a serious problem: The septic tank had backed up and was coming up in the shower of the master bath. I had made the mistake of calling another national chain septic tank service (Roto-Rooter) but after TWO DAYS of them saying they were coming and then not showing up, and me calling again and again to find out what was happening and them making excuses, I threw in the towel and looked up Septic Tank Cleaning Services in Hollywood, FL on Google and found A-Alligator Septic Cleaning Service, a local family-owned business. It was 4:30 when I contacted María, (the boss) and told her that we'd been dealing with a backed up septic tank for days now and that we were desperate! She asked for my phone number and said she would check with the driver to see his availability and call me right back. She called in under 2 minutes and said he'd be here in less than an hour - and they were! Brandon (the son) is a personable, professional who went straight to work digging and opening it up. He did find that the tank was overflowing, indicating a blocked drain field that needed replacing. He emptied the tank and flushed the lines. Then his dad, John , showed up to assess the problem and gave us a quote for replacing the blocked drain field. He wrote the quote up and showed that it includes labor, parts and permit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Bill W.
09/2012
5.0
septic tank
+ -1 more
The guys arrived at the agreed-upon time, got busy immediately and did a great job, from what I can tell. I'm not planning on diving in and making sure, though. It was a bit more than the last time I had the septic tank pumped, but that was about 6 years ago, I think, so I didn't expect the price to be the same. The men were friendly and professional.
Description of Work: Septic tank pump-out
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KEVIN A.
08/2009
1.0
septic tank
+ -1 more
About 2 1/2 years later the system started backing up I called A-Alligator they where oddly defensive when asking them to help me see what was clogging up the line, at this point I did not know it was there poor workmanship. They stated on 2 different service calls one $250 the second $427 that the drain field they put in was in good working order and it was the tenants flushing things they should not that was causing the problems. With yet another back up less than 30 days from the $427 service call and dozens of excuses from A-Alligator I called 3 other septic company's ask them to assess the problem they all came to the same conclusion the drain field was failing and at less than 3 years old this was unacceptable. Pressing A-Alligator to do the right thing and help me resolve the problem they refused to take any responsibility at all.
Description of Work: I had used A-Alligator in the past and had been satisfied with there work so when it came time to put in a new drain field, there bid was in line with other company's so I went with them. I no longer live at the property so relied on tenants and a handyman to let me know what was going on. They all reported they felt A-Alligator was doing a very sloppy poor job. I took the info in stride and was happy when it was all done drain fields should last 10 or more years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems
FAQ
A-Alligator Inc is currently rated 4.5 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 5:00 PM
A-Alligator Inc accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle