Carter's Floor and Surface Care

marble contractor, floor cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

23 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 1-25 of 156 reviews

Kenneth K.
04/2025
5.0
Had various hardwood flooring damage due to water that were caused by other contractors. Carter Flooring was able to come in, help assess the damage and provide a competitive repair estimate. They were contracted to remove the damage flooring, patch in new underlayment and flooring, then refinish all of the floors and stairs so it all matched. They were able to complete the work in a weeks’ time minimizing the disruption to my family. Throughout the entire engagement their team were in contact with us. As you can see in the photos the floors and stairs came out beautifully. Highly recommend the team for any of your flooring needs.
Rating CategoryRating out of 5

Ann C.
08/2024
5.0
I hired this company that I found on Angi.com. They were prompt, courteous and knowledgable. They refinished my wood floors through the whole house, moved the furniture out AND moved it back in for me. I couldn't be more pleased. While doing this job we also discussed my brick flooring in the kitchen and laundry room. They did those floors as well and they haven't looked this good since we moved in 20 years ago! After that, they resealed all of my granite counter tops and they also look new. What a great company! Edward and Oz were please to deal with and kept me informed all along the way. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nate B.
07/2024
3.0
Multiple tiles are not flush. Multiple tiles should have not been used cause of cuts that are not square 2 tiles have drill holes. Wood floors they know, tile not so good. I have four or five cases of tile left so those tiles with holes should have never been used.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$7,528

Gene A.
04/2024
5.0
My job was completed in one day and the team did a great job refinishing my parquet floors. Ed explained everything along the way and I felt very comfortable with the job as it progressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn J.
01/2024
5.0
Hard working, conscientious and polite. It was a pleasure to watch Edward and crew bring my 100 year old floors to life. Right on time for the whole process, start to finish. They even did all the furniture moving and replacement. Nice work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Merrie B.
12/2023
5.0
Great customer service. Very professional crew. My floors look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Linda B.
11/2023
5.0
My tile and grout look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Douglass D.
11/2023
5.0
They were very professional in their work I would recommend to anyone who needs their services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DONNA AND FRANK D.
10/2023
5.0
I STILL CAN'T BELIEVE HOW CLEAN HE GOT OUR WHITE TILE FLOOR. HAVEN'T SEEN IT LIKE THAT I A LONG TIME,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

William G.
10/2023
3.5
Did good work.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Susan H.
07/2023
5.0
Carter's Floor and Surface Care did an amazing job refinishing wood floors that had not been refinished in over 30 years. Ed and Dante were very polite and put up with my every demand with a smile. Ed has extensive knowledge regarding wood floor refinishing and the results were beautiful! They completed the project on my timeline and at a reasonable price. I highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,575

John S.
07/2023
5.0
Due to our own negligence, we had a dispute with Carter's Floor and Surface Care. They went out of their way to make sure we were happy, even though it was our fault. Amazing customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Lindsey S.
06/2023
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashley M.
05/2023
5.0
The floors look absolutely Beautiful!!! We were on a time crunch and Edward, Dante and Bob made sure the floors were completed on the promised date. Job well done!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee H.
04/2023
5.0
I needed the wood floor in one of our bedrooms refinished and I am so happy I contacted this company. Ed and his team are not only knowledgeable, professional, respectful, and courteous, Ed educates you of your floors and the repair process. Our wood floor came out better than I could imagine. You will not go wrong hiring this company for your flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa H.
04/2023
5.0
perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry R.
03/2023
3.5
Rushed

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$2,100

Vera M.
03/2023
5.0
Beatiful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne H.
12/2022
5.0
Edward is impeccable and professional and an excellent communicator. He and his crew refinished the original floors in my 100 year old house and they look like new. Great eye for detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
12/2022
5.0
Excellent service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bobby Joe A.
12/2022
5.0
Edward and his crew did an amazing job, looks like a new floors were installed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,855

William H.
04/2022
5.0
I have marble counter tops that were stained with cooking oils, and they did a great job, on time. I would recommend them to anybody.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,000

JAY D.
08/2021
5.0
Hardworking, courteous, on time, and professional. Totally a 5!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Florence C.
06/2021
5.0
Hardworking and knowledgeable about stone cleaning and sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim B.
04/2021
4.5
Eddie and Bill came out on time and worked diligently to seal and polish our granite countertops. They were sparking when complete. They also cleaned our outside chair/sofa cushions which came out looking good. I discovered this company from home advisor and once I requested service the owner promptly called back on a Saturday and had his guys here Tuesday to complete the job!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$540

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

marble contractor,
floor cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carter's Floor and Surface Care accepts the following forms of payment: CreditCard
Yes, Carter's Floor and Surface Care offers free project estimates.
No, Carter's Floor and Surface Care does not offer eco-friendly accreditations.
No, Carter's Floor and Surface Care does not offer a senior discount.
Yes, Carter's Floor and Surface Care offers emergency services.
Yes, Carter's Floor and Surface Care offers warranties.

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day