Carter's Floor and Surface Care

marble contractor, floor cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

23 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 76-100 of 156 reviews

Marcia M.
10/2018
2.0
My carpets were very wet. Took 2 days to dry.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.5


Charles H.
10/2018
5.0
They did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


George N.
10/2018
4.0
On time and kept us advised until they arrived. Very pleasant and courteous, efficient and explained what they used because we were worried about our pets. Definitely would recommend them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia D.
10/2018
5.0
no comment

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Caroline C.
10/2018
5.0
Eddie & Elijah were very professional and took their job seriously! They were thorough in cleaning my 2 bedroom carpets, loveseat, couch & 2 recliners. I am very satisfied with the final results & would not hesitate to recommend Carter's Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy Z.
09/2018
5.0
The service representatives were very professional, friendly and they worked very efficiently

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bob S.
09/2018
5.0
...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey W.
09/2018
5.0
i hired them to clean a sofa and love seat. The cost I was given over $300.00 . That includes scotch guard. The techs. were great. During their visit I also hired them to return and clean floor tile and wood flooring througjt home and we added to color grout lines. The tile looks great. The wood floor was cleaned but because I had used mop n glow whitch has turned into a wax build up. They can complete the wood . i am waiting to get scheduled. Paid them $1000.00 . I thought it was alittle high so checked others and the tile by itself can cost that . Hope to hear from tjem soon. I will finish my review then.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Felicia L.
08/2018
5.0
Good company to hire for your cleaning needs furniture and flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christine M.
08/2018
5.0
The gentlemen that came in were personable & very hard workers. They had me check their work while doing it, to make sure I was doing what I wanted. I felt very comfortable with them in my home. They did a really nice job & cleaned up after themselves . I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary H.
08/2018
5.0
All was handle in a good way. I was very pleassed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
08/2018
5.0
Great value and excellent customer service !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

candace h.
08/2018
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa C.
08/2018
5.0
Tile and grout looks amazing. They did an exceptional job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
08/2018
5.0
The workman, Bill, was professional, knowledgeable, and courteous. He knew exactly what to do and did it in a timely manner. Very fair pricing and easy to deal with. Will use again and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry H.
08/2018
5.0
They were on time, very professional and did a great job cleaning our grout and tile. I'd recommend them my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara P.
08/2018
0.5
It looked nice until I took a broom to it and I was sweeping up a lot of dirt and steel wool. The smell from there equipment, omg, made my house smell like dirty feet. So gross.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


jenny h.
07/2018
4.0
Super guys, hard working, most of the floors look great, good value for the money, just wish they had cleaned/sealed my terrazzo in the two walk-in closets and got all of the nails ground off.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

david f.
07/2018
4.0
The guys worked very hard and did a very good job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah R.
07/2018
5.0
I liked how this company worked with me. First the grout seal color I had chosen at night did not look right in the morning light. When I called Mr Carter explaining the problem he came out a second time and I chose another color. Even though he had already ordered the 1st color he did not charge me for ordering a different color. Second I have an older dog and they worked with me so I didn't have to board him while the job was being done. The two young men did an outstanding job working quickly and efficiently and also cleaned up after themselves. I am happy with the outstanding job and would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen J.
07/2018
5.0
The service men were prompt in getting here and thorough in completing my multiple cleaning requests..tile, area rugs, furniture, etc. They arranged all furniture to the original places and were most professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

marble contractor,
floor cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carter's Floor and Surface Care accepts the following forms of payment: CreditCard
Yes, Carter's Floor and Surface Care offers free project estimates.
No, Carter's Floor and Surface Care does not offer eco-friendly accreditations.
No, Carter's Floor and Surface Care does not offer a senior discount.
Yes, Carter's Floor and Surface Care offers emergency services.
Yes, Carter's Floor and Surface Care offers warranties.

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day