Carter's Floor and Surface Care

marble contractor, floor cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

23 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 51-75 of 156 reviews

clareman .
05/2019
5.0
They went above and beyond & they were fast and courteous. The price was affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed T.
02/2019
4.5
Arrived on time, and did a beautiful job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Elaine C.
02/2019
4.0
Very accommodating in moving furniture for you. Were very polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tammy T.
02/2019
5.0
Eddie was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael b.
02/2019
5.0
Friendly and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl M.
01/2019
4.0
They did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Charles P.
12/2018
5.0
Keith from Sunshine Carpet stretched our carpet in 4 rooms before the cleaning by Carter's. He did an excellent job and went over and above our expectations. Eddie from Carter's did and excellent job on the carpet , tile, grout. everything looks like new . I would recommend this company highly to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph & Carol P.
12/2018
5.0
Bill did a great job on our granite and marble. He arrived on time and was very courteous and thorough. We will definitely have them come back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

quinn g.
12/2018
5.0
very professional careful with everything replaced any items moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen C.
12/2018
5.0
Kim responded to my request promptly. Great estimate over the phone. Made an appointment and they arrived early. Added a few items after seeing the results. Great value, cleaned and sanitized 16 coushions, 2 puoufs and several pillows for $200. Use them you will be happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail S.
12/2018
5.0
Eddie and his assistant did a great job! They were very professional and easy to work with. We appreciate their good service and good attitudes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael h.
12/2018
5.0
The techs called to let me know when they would be here and arrived on time. The were efficient and did a great job, unhurried and kept us aware of what they were doing. We added upholstery cleaning while they were here and they also did that very well. I am very satisfied with the work and the techs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine L.
11/2018
4.5
Thorough cleaning, willingly moved furniture, finished job in timely manner, scheduled job next day from phone call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dorothy G.
11/2018
5.0
Eddie did a great job - arrived on time was a gentleman. He did a superior job on my tile and grout - it looks so pretty. I would like them to call me about some tile repair I would like done. I will for sure hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan C.
11/2018
5.0
Very professional & accommodating - called the company to return as a studorn stain resurfaced the following day when the carpet was dry - absolutely no issues with coming back to look after a very small area - l am happy with the company.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Connie D.
11/2018
5.0
Everything from the initial email to the service call was a very positive experience. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer N.
11/2018
5.0
I was desperate and needed it help immediately. I’m hosting 13 the day after tomorrow! Thank you so much. Fast, courteous, petoable and I have a holiday ready dining room rug!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise R.
11/2018
4.5
Very prompt, friendly, does excellent work. Very conscientious. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene A.
10/2018
1.0
I am in the process of working with the owner to fix the poor job the workers did. It was a horrendous job but to be fair to the owner he says he will fix the job. We’ll see and I’ll let you know.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0


Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

marble contractor,
floor cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carter's Floor and Surface Care accepts the following forms of payment: CreditCard
Yes, Carter's Floor and Surface Care offers free project estimates.
No, Carter's Floor and Surface Care does not offer eco-friendly accreditations.
No, Carter's Floor and Surface Care does not offer a senior discount.
Yes, Carter's Floor and Surface Care offers emergency services.
Yes, Carter's Floor and Surface Care offers warranties.

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day