Carter's Floor and Surface Care

marble contractor, floor cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

23 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 126-150 of 156 reviews

Audrey A.
03/2009
3.0
I ordered my carpets cleaned ( 5 ) rooms. I,m happy with the cleaning but not with scothguarding and deodorizing before and after cleaning the carpets. This is like double standard. I can see after you clean the carpet you would scothguard but not before.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.5


Gene M.
03/2009
3.0
Yes, only because they sent a person out to do the job right the second time. Otherwise I would say no because the first team rush the job and when they finished it was sub par. We called them and requested them to come back but they advised they were aready out of the area and they would have the company to call back. The company called and scheduled another person to come out four days later and he did a great job. Too bad it was not him the first time.

Rating CategoryRating out of 5
quality
2.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

ed p.
02/2009
5.0
On time, did the job quickly and properly. Very happy!

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carolyn R.
02/2009
1.0
the job was done in less then 15 minutes and the living area did not look clean. The job consisted of three bedrooms, a hall and dining, livingroom area. The areas were soaked and did not dry for almost two days. the job was done too quickly. I would not use them again.

Rating CategoryRating out of 5
quality
1.0
value
1.5
responsiveness
1.0


Evalou K.
02/2009
N/A
Friendly and professional and they did clean the carpet they why I what I wanted and they came and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lydia T.
02/2009
N/A
They told us up front that they may not be able to remove the stain, and we were fine with that. But whatever they used on it bleached the carpet a bit. He said that we need a "restoration professional" (seeing as restoration is in their name, we thought that was ironic). They also left auto stains on our paver driveway. We were expecting something a bit more professional.

Rating CategoryRating out of 5
quality
2.0
value
3.5
responsiveness
4.0


TRINA R.
01/2009
5.0
We have our business (Freshcoat Painting) through Service Magic as well. Nice to be able to help out a fellow user when there was probably hundreds of other carpet cleaners located between us and them. What sold us on Paramount was the fact that they called us at 7:45am (after we submitted a lead at 1:00am in the morning on Christmas night) and were very prompt upon arriving the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rick & Karen G.
12/2008
5.0
the technication came right on time on the scheduled day of cleaning . He was very courteous , friendly and thorough w his work. We were very pleased with the over all turn out of our carpet cleaning job and would recommend them to anyone who whould need a cleaning. The owner was very courteous on the phone and email and kept in touch before our actual cleaning date. Thank you again Paramount Cleaning for a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
12/2008
4.0
He sold me odor reduction for an extra $100, even though I could not detect any odor. However, after the job was done, others detected odor. Paramount came back and got rid of the odor for no sdditional cost.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Chrissy R.
12/2008
5.0
Went online to rate carpet cleaners in my area and chose Paramount. Donna called and gave me a quote and then a spacial holiday rate. She did a follow up call to confirm appt and at 8:30.am as scheduled, Mark & George arrived (very nice, professional & thorough). Carpets came out great! Gave them a referral of a friend and would recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arnold K.
12/2008
5.0
The men did excellent work. I would reccomend them anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chantal l.
12/2008
5.0
Bill was very nice and did a great job on the carpets. He also did my ceramic and grout... great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbra T.
12/2008
5.0
We were very happy with the response time and quality of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
12/2008
4.0
The crew that cleaned our carpet was on time and efficient. They did a good job. The price was reasonable also.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

ann j.
11/2008
5.0
Very professional...Worked done for price quoted. Will use them in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl S.
11/2008
3.0
they were early and finished quickly. Very professional

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

JOSEP[H B.
11/2008
5.0
Excelent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen C.
11/2008
5.0
Professional, on time, very good attitudes - AND they did a super job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

marble contractor,
floor cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carter's Floor and Surface Care accepts the following forms of payment: CreditCard
Yes, Carter's Floor and Surface Care offers free project estimates.
No, Carter's Floor and Surface Care does not offer eco-friendly accreditations.
No, Carter's Floor and Surface Care does not offer a senior discount.
Yes, Carter's Floor and Surface Care offers emergency services.
Yes, Carter's Floor and Surface Care offers warranties.

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day