Carter's Floor and Surface Care

marble contractor, floor cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

23 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 101-125 of 156 reviews

Laura B.
06/2018
5.0
I hired Carter’s on behalf of a client. They were very responsive to my client’s needs and timeline. I will definitely keep them in my Rolodex for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob W.
06/2018
1.5
Way overpriced. They did an acceptable job on the floors, but very poor on cabinet cleaning.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
2.5


Robert S.
05/2018
5.0
Did an excellent job in a timely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor B.
05/2018
5.0
They came and gave a fair price for the project, arrived on time on the day of service and did a good job. The workers were polite, and moved all furniture and put it back when they left. They left after cleaning all areas that needed to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice S.
05/2018
4.0
I had a very small apartment cleaned. The person I spoke to on the phone had agreed the carpet and tile would be done for $100. When the workers arrived I told them they would be cleaning the tile as well as the carpet. One gentleman told me the tile would be more. I informed him the price had already been agreed upon. I felt he should have known this before coming to do the job. The apartment is so small, I felt the price should have been lower.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Candi L.
05/2018
5.0
Did a great job on my rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzette .
05/2018
4.5
Work was completed before what they had scheduled. The representative that came was very pleasant, polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

William H.
05/2018
4.5
They were efficient and professional. They did a very good job. We were pleased with everything they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joyce .
05/2018
5.0
They were very professional. They did 100%. They don't need to change a thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy R.
05/2018
4.5
They were thorough and answered all questions to my satisfaction. I should have requested a written quote by email. They did a very good job and worked well as a team.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Rodney S.
02/2018
5.0
They do good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard J.
02/2018
4.0
No comment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Norma H.
01/2018
5.0
very professional and he does an awesome job. Really thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LARRY c.
07/2016
2.5
Bill did a great job on our recliner but 3 places came back. He said he would call us last week but still has not called. we had some carpet to clean also and he said he would do the carpet but Bill has not called is.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
1.5


Karla G.
02/2011
4.0
Did a great job on the the area carpets and upholstery.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Helene C.
07/2009
N/A
They were punctual, pleasant and did a good job. Very reasonably priced. I was happy with their service and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven U.
07/2009
5.0
With less then 24 hours notice, they were out at 5PM to clean 3 bedrooms that were very dirty. I thought I was going to have to replace the carpet. ALL the stains came out, they left the house clean as when they arrive and were finish in less that an hour. Steven

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Zuzika H.
04/2009
4.0
Punctual and professional with positive results.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Barbara H.
04/2009
1.0
I got talked into an odro control process and a process which is suppoed to prevent stains. THe atain preventer is useless. I have never had so many stains. Never again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.5


kelly e.
04/2009
5.0
Very thorough, did an excellent job! Very courteous and nice...took their time in cleaning and was in no rush!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob T.
03/2009
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

marble contractor,
floor cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carter's Floor and Surface Care accepts the following forms of payment: CreditCard
Yes, Carter's Floor and Surface Care offers free project estimates.
No, Carter's Floor and Surface Care does not offer eco-friendly accreditations.
No, Carter's Floor and Surface Care does not offer a senior discount.
Yes, Carter's Floor and Surface Care offers emergency services.
Yes, Carter's Floor and Surface Care offers warranties.

Contact information

PO Box 1236, Dover, FL 33527

http://cartersfloorandsurfacecare.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day