This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
I am Microsoft certified with 20 years experience. My specialties lie in bridging the gap between the computers and the consumers. I work around the clock to make sure the customer is satisfied. I also offer screen sharing/remote assistance for convenience. As a certified Microsoft engineers I can solve all your computer problems. Call today.
Great customer service. Got my PC cleaned up and working optimally. Jay is very patient and works methodically to resolve all issues... Even those I was unaware of!
Rating Category
Rating out of 5
Larry B.
04/2025
5.0
100% knowledgeable. Very friendy and was able to explain things in easy to understand terms. Highly recommend and will be calling in the future
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Rating out of 5
nicole v.
04/2025
5.0
Jay was very nice and professional. I took my son?s gaming desktop to multiple places to fix it and there was all charging me crazy prices however Jay got the job done at a very fair price to replace the motherboard very professional would definitely call him again
Rating Category
Rating out of 5
$330
Kevens P.
04/2025
5.0
Jay installed my new cooler efficiently.
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Rating out of 5
$190
Josh T.
04/2025
5.0
Very friendly, and is an expert with what he does. Was very helpful with what I needed assistance on.
Rating Category
Rating out of 5
Maria Catalina E.
04/2025
5.0
Perseverance, professionalism and all around pleasant. The problem was tricky and Mr. Shapiro with great knowledge and patience fixed it. IT help doesn't get any better.
Rating Category
Rating out of 5
$200
Robert C.
03/2025
5.0
Could not be more pleased with what Jay accomplished. A very old computer was brought back to life with all of the files up and running. We figured this computer was headed for the dump. Not so. Reasonably priced expert service from this certified technician.
Rating Category
Rating out of 5
Katalin v.
03/2025
5.0
Jay was quite responsive even on a Saturday. Professional, and he explained what he was doing and gave me instructions as well. Highly recommend
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Rating out of 5
Virginia P.
03/2025
5.0
Solved the problem and when another glitch showed up a few days later, he was just great - Solved it right away - Will definitely use again if needed
Rating Category
Rating out of 5
Jeff A.
02/2025
5.0
I’ve hired Jay many times and he always gets things done . Pricing is fair and prompt service. Jay is easy to like and work with.
Rating Category
Rating out of 5
$300
rachel l.
02/2025
5.0
Jay is awesome. Knowledgeable, attentive and easy to work with. I highly recommend Jay.
Rating Category
Rating out of 5
$177
Ayala A.
01/2025
5.0
Jay Shapiro consistently exceeded expectations with their technical skills and customer service
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Rating out of 5
J C.
12/2024
5.0
Quick and efficient
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Erica S.
12/2024
5.0
I contacted Mr Shapiro over the weekend when I was in a pinch. He was quite helpful and knowledgeable. He bailed he outâ ¦hats off to Him. Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard S.
12/2024
5.0
Efficient. Smart. Fantastic with computers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca M.
12/2024
5.0
Jay came over right away and thoroughly examined my computer, which was making odd noises. He replaced some parts and cleaned it all right up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry N.
11/2024
5.0
I have worked with Jay for fifteen years. He has never let me down. He is always extremely responsive, prompt, patient, efficient and knowledgeable. I highly recommend him for anyone looking for an amazing computer tech.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne M.
10/2024
5.0
Jay was extremely responsive and attentive. That is not what I have previously experienced with other techs. He is also patient and explains what I need to understand.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Didi R.
10/2024
5.0
Immediate appointment Fantastic communication Top-notch service Simply the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve J.
10/2024
5.0
excexellent help at a time during an emergency easy to work with good follow thru highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William M.
09/2024
5.0
repair used a creative solutin that saved a more expensive replcement. Additional protective software was added a no additional cost.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
robert m.
09/2024
5.0
Very pleasant and he really knows his business!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Raquel L.
09/2024
5.0
Jay responded to a malaware crisis - dropped computer off the next day - picked it up 2 days later - virus clean and all files salvaged!!! Jay is highly competent and knows what he is doing. He is my go to; for any computer issue from now on. Very pleasant to deal with
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George N.
09/2024
5.0
Patient V dry professional Iâ m Would lehireagain
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Douglas M.
08/2024
5.0
Jay was exceptionally responsive both substantively and timely. In an afternoon he remotely scanned and secured my laptop from a hacker virus and provided a clear invoice summarizing his work. I will use him for future needs for computer repair or malware removal.