This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
I am Microsoft certified with 20 years experience. My specialties lie in bridging the gap between the computers and the consumers. I work around the clock to make sure the customer is satisfied. I also offer screen sharing/remote assistance for convenience. As a certified Microsoft engineers I can solve all your computer problems. Call today.
Jay was very persistent in solving my laptop issues. He rescued my computer and my files.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Rahul S.
11/2018
5.0
Knowledgable and fixed the problem,
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$95
n K.
11/2018
5.0
Excellent work, personable, with sense of humor
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$380
peter w.
11/2018
5.0
Jay Shapiro was patient, precise, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lawrence W.
11/2018
5.0
Ton of time helping me and very fair prices Walked me through each step Very satisfied
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward D.
11/2018
5.0
Excellent service. Highly recommend for all computer needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Lise H.
10/2018
5.0
Jay helped me set up my new printer. He was very responsive from my first call to him as well as very punctual. He arrived prepared and extremely knowledgeable and went the extra mile setting up all the features as well as giving me a tutorial and other helpful advice. I would highly recommend Jay for any and all technology support issues. He far succeeded my expectations and Im 100% satisfied with the work performed. Excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
VICTOR I.
10/2018
5.0
Great customer service attitude. Wuick response time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lily F.
10/2018
5.0
Jay was responsive to my situation. He was able to explain to me what was going on in a non-technical manner. I highly recommend him for anyone in need of a knowledgeable technician
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Peter F.
09/2018
5.0
He saved everything on my hard-drive - kind of hard to value 15 years worth of data, photos, etc.! Very good work, and easy to work with. And he knows his stuff.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$475
Dale P.
08/2018
4.0
I needed help with a specific computer program and Jay knew the program and everything worked out perfectly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$210
frank g.
06/2018
5.0
Computer runs like new
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Graciela B.
05/2018
5.0
Jay Shapiro responded to our call immediately and within a couple of hours his technician was already working on our computers. The technician (Mark) is very knowledgeable, patient and pleasant. He not only took care of our initial important problem but also answered many questions and solved a couple of other issues too. We are indeed very pleased and will be calling them again in the future. We thought we would be days without a computer but in an hour everything was solved. Thank you so much for your prompt and efficient response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth O.
05/2018
4.0
Jay responded quickly to the request, he managed to solve the ussue and helped with other updates and problems with wiring. The only thing was that J requested a receipt for services paid in cash and am still waiting for it. We started at 4pm and ended at 5:20. He just wrote that ge would be sending it soon. Overall, I am pleased with the service.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
HELEN M.
04/2018
5.0
Highly professional. Came to me even when he was injured. He truly enjoys his work and takes satisfying his clients very seriously. Honest man as well. Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
June W.
03/2018
5.0
Jay was excellent. On time. Professional. And fixed my computer after others couldnt
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles F.
03/2018
5.0
Jay is so personable and knowledgeable it is like having a tech wiz for a cousin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sidney B.
02/2018
5.0
Very qualified, professional and on-time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Cynthia F.
02/2018
4.5
Jay is very accommodating, He can log on by remote to fix your computer or will make house calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
J B.
02/2018
5.0
Jay saved a very old computer up and running as good as new. Wonderful customer service. He explained what he was doing which was a great help. Highly recommend.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Michael L.
01/2018
5.0
The response time was unbelievable, my computer was up and running better than when it was new.